Cata Electric Hob Reviews
Latest Reviews
“Not fit for purpose”
Written on: 07/04/2013 by djb1965 (1 review written)
Bought a Cata oven 24 Dec 2010, which failed 26th Dec 2012. Bought a Cata oven & hob from B&Q on 27th Dec 2012, now one hob ring won't turn off, have to have a saucepan of water when using oven just to stop ring overheating. Bad service trying to repair it (engineer didn't turn up (0800Repair)). Looking at the other reviews, I shall be taking it back to B&Q (still have receipt) for a full refund. Advice: DO NOT BUY CATA PRODUCTS (read more)
“This hob is DANGEROUS”
Written on: 05/03/2013 by rob34
The knobs on the hob do not switch off properly We normally switch off at the main switch One night we didnt and we found one hob was not switching off even though it was pointing to off. It was red hot and could have caused a fire. (read more)
“appallingly dangerous”
Written on: 15/01/2013
I bought a cata static oven on offer at B&Q and it looked very robust. After a few months though I had problems with regulating the temperature, it overheats and you need to watch your food all the time. The whole oven heats up on the outside so much you cannot even touch the handle or control knobs with your bare hands. I have had an engineer out but now they need more temperature tests and trying to get someone to commit or call you back with a definitive answer is not possible. I am... (read more)
“C**P”
Written on: 07/01/2013
Bought cata hob may 2012 is now jan 2013 still waiting on parts to be deliverd and placed.Best service ever seen lol.Please DONT EVER make the mistake of buying CATA electric hob (read more)
“Gas Hob and Fridgefreezer ”
Written on: 06/12/2012 by tabatha1961 (1 review written)
Absolute RUBBISH . One of the hob rings has been repaired after the third time the engineer came round and still not working correctly .The fridge freezer alarm doesn't work and never has done from new .Ive got two years grantee on both units and its coming to the end I bought them from b@q and I didn't think they were cheap. I think we should all get together and shame CATA On the watch dog program ! (read more)
“Not recommended”
Written on: 29/06/2012
Purchased a gas hob 4 weeks ago and one of the burner rings has played up from being installed, now stopped working. It was a cheap hob and now I know why. Would not buy this product again. (read more)
Janhutchinson2009's Comment
Written on: 29/08/2012
I purchased the hob from BandQ and from being installed 2 of the plates havent worked. Engineer came out over 4 weeks ago and still nothing. Cant get the parts and wont give me a replacement. Shocking customer service. Would never buy anything from Cata again.
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“biggest waste of money ive ever spent”
Written on: 08/01/2012 by angiegraham
bout a hob from b@q in april 2011 now january2012 the oven has gone yet again for the 3rd time and just been repaired 22nd dec 2011 im now going to demand they change the oven which will probably come to no avail as it took me an hr to get thru on the fone and to say the least unpleassant! deff never again would i buy this make. (read more)
Sceal's Response to angiegraham's Review
Written on: 03/05/2012
is this an induction hob please?
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“Not to be recommended”
Written on: 26/10/2011
This Cata hob was on special offer at B & Q and looked like a bargain, as good as many more expensive hobs. I am very disappointed with the product. It was installed in my new house in April 2010, not used until I moved in November 2010. Within 6 months 1st hob stopped working, a few weeks later 2nd hob stopped working. Unfortunately, I had mislaid my invoice and it has taken me until now to find it (still living out of boxes to some extent!) Last Sunday, 23rd October, 3rd Hob stopped... (read more)
Katiekoo's Comment
Written on: 09/02/2012
You bought this product from B&Q therefore your contract is with them, not CATA, they need to sort it out.
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“CATA = C**P”
Written on: 05/10/2011
Bought an electric oven and hob in Dec 2010. Worked fine until around 6 weeks ago then oven stopped heating up properly. Rang them, engineer called 26 August apparently it is the (read more)
“Imploding glass hob”
Written on: 02/10/2011 by CIndo (1 review written)
Do not buy this product. It's dangerous. For the first time I used three of the rings simultaneously and within ten minutes the whole glass hob had imploded - thank God it's safety glass otherwise I dread to think what would have happened. Unbelievable and now I have face the whole job of trying to get a replacement. I will be insisting on a stainless steel hob now. I have never seen anything like it and would advise against any Cata hob. (read more)
Sceal's Response to CIndo's Review
Written on: 03/05/2012
was this an uinduction hob please/
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See next 10 reviews
Showing 1 - 10 of 14 Reviews
“USELESS !”
Written on: 27/07/2011
Absolute Useless, l hope nobody has the misfortune of buying any c--a product from B&Q ever again .B&Q should know better than to stock this product. If any company deserves to close down it is definately this one. My c--a hob gave up last Wednesday 20th of July 2011,not even two years old, B&Q said it was out of their hands and to contact the supplier. When i finally got through they told me i would be contacted within 24 hours it is now july 27th and still no sign of any service man and i... (read more)
“Dreadful. Bought hob & cooker Dec 09 as xmas present...”
Written on: 23/02/2011
Dreadful. Bought hob & cooker Dec 09 as xmas present for elderly mother. It is now Feb 2011 and neither work. The hobs have sporadically worked and the cooker but without enough regularity to actually be able to plan meals. The engineer has taken forever to get 'the right part' and never turns up before 6pm which is hardly convenient for an elderly widow living alone. Engineer does not seem to have a clue. Why should we even need parts for a brand new cooker & hob. Called Cata today and... (read more)
“I am using the Cata hob from 3 years and the service...”
Written on: 12/11/2010
I am using the Cata hob from 3 years and the service is pathetic. Bangalore service head says that since I am not happy with his service, he doesnt want to replace the parts. They accept themselves that the parts are not designed for long term use. A regular gas stove is much better than this hob because it cannot burn in very high temperatures according to Cata service. The materials used are such that after prolonged use they stop working. So the hobs will not work for more than 2to 2... (read more)
Mixertap12's Comment
Written on: 28/12/2010
I have got a Cata Hob and when we installed it centre ring doesn't work, how can I get it repaired don't seem to be able to find any information anywhere thanks
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“Bought a Cata hob at B&Q which developed a fault when...”
Written on: 09/11/2010
Bought a Cata hob at B&Q which developed a fault when still under Quarentee
Trying to get the fault fixed has been a nightmare. A replacement arrived which was badly damaged and the engineer could not fit it.
Told new one would arrive on Monday waited in all day nothing came.
Rang on the Tuesday said they would ring me back after investigating they never did
I rang 4 times before being told it would arrive sometime that day. waited in all day still nothing arrived.
I'll have to start all...
(read more)
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Djb1965's Response to djb1965's Review
Written on: 20/04/2013
UPDATE: Took oven & hob back to B&Q today who refunded in full. Their repair service, 0800repair, is no better though. Couldn't get engineer out when booked, couldn't identify problem, told parts would be ordered, 5-7 days delivery; 2 weeks later received call from repair company asking what parts do we need? Bad, just bad.
Domshaikh's Response to djb1965's Review
Written on: 09/05/2013
We bought a Cata induction hob and it has stopped working (after a year but within the 2 year guarantee period). They have agreed to send an engineer to fix it but, despite arranging an appointment a week in advance the engineer came when I was at work. I was then told by Cata's service centre that appointments could only be made between 8am and 6pm and that I would have to wait another week for another appointment!!! Totally and utterly hacked off with Cata - I wouldn't buy anything else from them