Tweeks Cycles Reviews - www.tweekscycles.com

Click here if this is your business
★★★★☆
3.7 / 5
From 9 reviews
67% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Tweeks Cycles - www.tweekscycles.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“It is Ok untill it is not”

Written on: 20/06/2014 by tgarvie (3 reviews written)

If you made an order and goods are in stock then usually it is OK. You will get them within a week. The issue starts when they sell you items not in stock. I was sent something similar but not the item I ordered. To return the good you didn't order you must wait 2 days for return code and then pay shipping fees as they are not refunded. With bigger items it makes the whole game not worth it so they keep you money and you are left with unwanted stuff… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad service, poor attitude”

Written on: 22/02/2013 by cycletourer (1 review written)

We received the wrong product from Tweeks Cycles. This then became our problem to resolve in terms of returning the item (& paying for postage). It's bad enough that basic mistakes like this are made, but to then take the attitude that the correct product won't be supplied until the incorrect one - that we don't even want - has arrived back at their building is not good, to say the least. Retailing over the internet relies first on foremost on trust; hard to win and easily lost. I would never… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very pleased”

Written on: 27/10/2012 by Johncambs (1 review written)

Purchased a Cube LTD SL. I was attracted to tweeks as the price was the cheapest online. The bike took a couple of weeks to arrive, as they replaced a scratched fork from the supplier.. They kept me informed and explained the situation. When the bike arrived it was well packaged and well built. I would happily recommend them to anyone. Good service all round. Free spanner and tool were a nice addition… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service and price”

Written on: 18/10/2012

I ordered a rear derailleur and stupidly followed some online advice regarding the length (it comes in 3 sizes). Of course I ordered the wrong one. I called them up and they couldn't be more polite or helpful. Next day the correct size one turned up and I returned the original. Great customer service and the cheapest price for the item I purchased. Would highly recommend and definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Another web site that takes your money before checking...”

Written on: 15/08/2012 by dominicsayers (3 reviews written)

I tried to buy a Ridgeback Ultra Flight 02 from Tweeks, knowing that Ridgeback had discontinued this model. I couldn't believe that they would offer for sale a discontinued line for which they had no stock on hand. It's a bit depressing when a retailer tries to take money from your credit card before they'll even check whether they can supply the goods they are advertising. If you still want to use Tweeks then call them and ask them to check they can actually supply what you want before… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant Service”

Written on: 24/06/2012 by NrMonkey (1 review written)

freehub developed a bad wobble. So i thought Ill ring tweeks to get it fixed. Spoke to a lad called Matt he said you can send it to us we will fix for free but you will be without your bike for a while he said could be 2 weeks worst case. But what you can do is find a local Scott dealer and they should honor Scott warranty as i don't live near Wrexham. So I ring Alans Bikes in Wigan get this lad who said parts will be free but they will charge for labour. "But its under warranty" i said. "Erm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast, efficient service”

Written on: 13/03/2012 by Mike54321 (1 review written)

I ordered a Cube road bike from Tweeks and they were very helpful and efficient - told me delivery would take 48 hours and it did. Friendly and knowledgeable over the phone both in taking the order and when I called them to check a couple of set up features. Couldn't fault them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Tweeks Cycles A+++++”

Written on: 22/02/2012 by joelkelly (1 review written)

This is one of the best services i have ever used online! i ordered the stem at 4.30pm on Tuesday... it arrived at 12.30 the next day! To top it off the postage and packaging was completely free! I did a google search and choose this product because it was the cheapest i could find at only £31.98, a good £5.00 cheaper than Ribble and Wiggle cycles. Would definitely use this service again for the very competitive prices, great customer service and super fast delivery. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I recently purchased a Scott Scale 50 Mountain Bike...”

Written on: 08/11/2010

I recently purchased a Scott Scale 50 Mountain Bike from http://www.tweekscycles.com which appears to be a new offshoot from the Demon Tweeks brand. I wasn't too sure about the size of bike that I required so I rang them and they were extremely helpful on the phone. I spent 35 mins chatting to them and they seemed very knowledgeable and were eager to help me with absolutely everything. After speaking to them I purchase the bike on the website which I found to be a fairly simple process. The… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview