Grime to Shine G2S Reviews - www.grime2shine.com

Click here if this is your business
★★★★☆
4.2 / 5
225
85% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Grime to Shine G2S - www.grime2shine.com - Ask a question now

Media Gallery for Grime to Shine G2S - www.grime2shine.com

Grime to Shine G2S - www.grime2shine.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Keep away shocking”

Written on: 12/08/2016

We had most of our Windows replaced when we moved house of which they have been back to repair. We had a composite door fitted phoned them for a repair which they came out to do then had to phone them again day before New year's eve 2015 they said they had changed systems had no proof of us buying a door only Windows they were going to check and said they would phone me back I'm still waiting for the return phone call. Customer service is shocking they take your money and sod you after word of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very good service”

Written on: 01/08/2016 by bringmesunshine (2 reviews written)

This will be the third time we have purchased replacement windows with G2S since moving to our new property. The company and their staff provided us with an excellent service throughout. We would certainly recommend them to our friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Grime to Shine? ”

Written on: 28/07/2016 by ubMunro201 (1 review written)

DO NOT USE THIS COMPANY FOR BUILDING A CONSERVATORY. I had untold hassles dealing with this company when they did a small conservatory extension for me last year (copy of my complaint set out below) There is now a leak causing a damp patch and apparently it's my neighbour's cavity wall that is at fault! Surely they should have addressed that when providing me with the extension they were contracted to build?! Who orders a non weather proof room? I hope no-one has to deal with these… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Still waiting for a repair ”

Written on: 19/05/2016 by Ch12rf34 (1 review written)

Fitted Windows very well patio door has leaked and it has ruined my new carpet has taken over 8 months for a repair . I thought the purpose of a door was to keep the elements out not allow them in . After service very poor no one will except responsibility for the faulty work man ship .appointments made for repair waited in all day on severall occasions no one turns up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Opfluing's Response to Ch12rf34's Review

Written on: 28/07/2016

OMG this sounds familiar - apparently the leak in my conservatory is the fault of my neighbour's cavity wall and guttering - the fact that G2S were supposed to provide me with a functional conservatory extension (which most people would assume would be weather tight!) seems to have passed them by completely!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Diabolical Customer Service”

Written on: 11/05/2016 by ilMcNulty173 (1 review written)

Had composite door and guttering fitted May 2015, started having problems straight away. After call after calls and visits to the service department, eventually we received visits from numerous engineers/surveyors and fitters, however problems with the door continued. Hopefully this has now been resolved after 11 months. My utter disgust goes to the service department, we've had no apologies, no phone calls asking if there was anything they could do, or if the problem has been resolved… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Opfluing's Comment

Written on: 28/07/2016

Their customer service is worse than appalling, I agree.

I have reminded them that word of mouth doesn't have to be positive but ......!

Their workers all seem lovely but you have a lot of overweight, middle aged managers who have been promoted way beyond their capability - I suspect that applies to the MD too!

I'm on the verge of issuing proceedings against them to be honest!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“G2S 8 Large replacement windows ”

Written on: 03/05/2016 by sharonag (1 review written)

Mrs Goodman Swindon. Had a good quote very efficient , explained everything to me and asked if there was anything I wanted to know or what I would like openings handles pattered glass etc. Made a fitting appointment within two weeks of ordering. Rang and even brought the date forward by a day. Whole procedure was very straight forward, whole experience couldn't have gone better. The two men that fitted the windows were polite, curtious and very tidy never left anything behind. Cleaned all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I ordered replacement seal as the firm originally...”

Written on: 20/04/2016 by GouldiLM (0 reviews written)

I ordered replacement seal as the firm originally installed window. It was installed quickly and staff polite but they installed the incorrect seal, after it was in I noticed the lead diamond panels were too narrow. They will now have to return again to install correct seal. I think this was inefficiency by the salesman who neasured the window. I now have to take another day off work to be in for installation… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling service and customer handling ”

Written on: 09/04/2016 by Jamarionz103 (1 review written)

Having ordered to have the whole house done, they started to call saying that the door wasn't ready yet, so they wanted to fit all at the same time. Then they delayed us again, saying that it was the door manufacturers fault. Then they arranged to fit the patio doors, and the front door. Day of fitting, they said they hadn't got the door furniture. Patio doors fitted, and we cancelled the other windows, as we were totally unimpressed with them giving us the run around. Then door arrived… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor quality goods and customer service”

Written on: 26/02/2016 by Massey438 (1 review written)

Original composite door fitted April 2015 and had nothing but problems and endless calls to the service department along with what seemed like weekly visits from engineers. I eventually contacted Barclays finance after the 3rd front door was fitted as i was still having problems and g2s failed to acknowledge or accept that I was being massively inconvenienced by the continued phone calls to the service department along with haVing to he at home for the constant engineer visits. I am now on my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My Porch & Windows”

Written on: 22/12/2015 by Philathome (1 review written)

I had a quotation from G2S on the 27th Oct.2015 for a replacement Porch and 2 replacement Windows with a date of installation, at that time, of the end of November 2015. However it was eventually arranged for the 14th Dec.2015. The installation was carried out on the 14th & 15th Dec. and I must say that the work was of a vey high standard and the Guys involved were very hard working. They left the premises clean and tidy and made sure that we were happy with the work, which we were. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Replacement Double Glazing by Grime To Shine Swindon”

Written on: 09/12/2015 by ShamarPereira (1 review written)

After getting a very good quote to replce our 23 year old double glazing, the survey visit was the nexr day and the windows fitted onw week later. They fullyt explained the payment alternatives and prepared the paperwork in a timely manner. The window fitters were very courtious and took care fitting the two windows. They arrived after lunch as advised and got straight to work. We were pleased with the end result and would recomment them to others… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Great job done”

Written on: 12/10/2015 by Jaylah82 (1 review written)

Fitters were very frendly haed working quality fittings the work done was excellent would recommend g2s… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor service”

Written on: 24/09/2015 by IngridTennant159 (1 review written)

Would not use again. Poor quality installation. Complaints and emails go unanswered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Northswindon's Comment

Written on: 26/02/2016

Agreed! Never experienced such poor non existent customer service and offer no compensation in return for such appalling service and sub standard quality of goods

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Very satisfactory good quality front door. ”

Written on: 27/08/2015 by ShannonMooney (1 review written)

Very satisfactory and good quality after our front door was damaged due to a burglary. I'm v… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“installation very good, g2s admin/accounts atrocious. ”

Written on: 19/08/2015 by 195Frost (1 review written)

The fitting of our patio door was good. We have no complaints about the installation however, as far as the accounts Department are concerned we found their service worrying. Our friends who recommended G2s had to wait three and a half months for their cheque and this was only after several phone calls to G2S. We were led to understand that a payment of £10 would be made if we filled in a questionnaire. We were told once again after several phone calls that the cheque had been raised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Replacement of pin of a child lock”

Written on: 15/08/2015 by JoshuaStephenson (1 review written)

Our windows are less than two years old and still under guarantee. Upon requesting G2S to just come and replace a pin of a window's child lock, we were told that a payment of £60.00 would be required in advance before any engineer can come out to do the job. As far as I know, it is illegal to ask for a payment before any goods or services have been delivered. But £60 "plus repairment fees" for a simple pin, for windows still under guarantee??? It is obvious that once G2S have been paid for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Disappointed, very disappointed”

Written on: 03/07/2015 by hiHess61 (1 review written)

Before I go any further, the windows that have been fitted are very good. However, the first set of windows had poor seals:broken inside the sealed unit,one had a cracked frame. Once replaced they appear to be fine. The fitting however is another thing. The job was scheduled to take a day and a half. It took 6 hrs. It was rushed. Consequently there was a lot of damage to our walls and window sills/rebates. It was blamed on poor workmanship when the house was built. The house was left in a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“French Doors”

Written on: 19/06/2015 by martincurtis (2 reviews written)

From order to fit only a couple of weeks. Fitters were quick, profssionable and tidy. After complition left area neat and tidy. Would highly recomend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Poor quality”

Written on: 30/04/2015 by steve7760 (1 review written)

This company fitted my windows and doors around 7 years ago, i have had to call them out twice to replace handles that were loose, a couple of window lights have also warped and jammed, I have found them not a good company to deal with when warranty work is required, the first time the fitter came who i think was from the manufacture couldn't get out of the house quick enough replacing two handles of the 7 or 8 that needed replacing, the second time i had to send them a legal letter to carry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service All Round”

Written on: 27/04/2015 by Sbegbie (1 review written)

I used G2S after bring recommed by a friend. i wanted a new patio door that replaced my existing back door and window. it did require some brick work to be removed. the salesman arrived and gave me a quote, all fine and competitive, booked in a surveyor, and was kept up to date by text. These were all pleasent people. they manage to get me in a week after the survey and they started around 8.15 and were finish by 1pm they were pleasent and cleaned up after themselves and were helpful would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview