Grime to Shine G2S Reviews - www.grime2shine.com

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★★★★☆
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Latest Reviews

★★☆☆☆

“Still waiting for a repair ”

Written on: 19/05/2016 by Ch12rf34 (1 review written)

Fitted Windows very well patio door has leaked and it has ruined my new carpet has taken over 8 months for a repair . I thought the purpose of a door was to keep the elements out not allow them in . After service very poor no one will except responsibility for the faulty work man ship .appointments made for repair waited in all day on severall occasions no one turns up… Read Full Review

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★☆☆☆☆

“Diabolical Customer Service”

Written on: 11/05/2016 by ilMcNulty173 (1 review written)

Had composite door and guttering fitted May 2015, started having problems straight away. After call after calls and visits to the service department, eventually we received visits from numerous engineers/surveyors and fitters, however problems with the door continued. Hopefully this has now been resolved after 11 months. My utter disgust goes to the service department, we've had no apologies, no phone calls asking if there was anything they could do, or if the problem has been resolved… Read Full Review

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★★★★★

“G2S 8 Large replacement windows ”

Written on: 03/05/2016 by sharonag (1 review written)

Mrs Goodman Swindon. Had a good quote very efficient , explained everything to me and asked if there was anything I wanted to know or what I would like openings handles pattered glass etc. Made a fitting appointment within two weeks of ordering. Rang and even brought the date forward by a day. Whole procedure was very straight forward, whole experience couldn't have gone better. The two men that fitted the windows were polite, curtious and very tidy never left anything behind. Cleaned all… Read Full Review

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★★★☆☆

“I ordered replacement seal as the firm originally...”

Written on: 20/04/2016 by GouldiLM (0 reviews written)

I ordered replacement seal as the firm originally installed window. It was installed quickly and staff polite but they installed the incorrect seal, after it was in I noticed the lead diamond panels were too narrow. They will now have to return again to install correct seal. I think this was inefficiency by the salesman who neasured the window. I now have to take another day off work to be in for installation… Read Full Review

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★☆☆☆☆

“Appalling service and customer handling ”

Written on: 09/04/2016 by Jamarionz103 (1 review written)

Having ordered to have the whole house done, they started to call saying that the door wasn't ready yet, so they wanted to fit all at the same time. Then they delayed us again, saying that it was the door manufacturers fault. Then they arranged to fit the patio doors, and the front door. Day of fitting, they said they hadn't got the door furniture. Patio doors fitted, and we cancelled the other windows, as we were totally unimpressed with them giving us the run around. Then door arrived… Read Full Review

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★☆☆☆☆

“Poor quality goods and customer service”

Written on: 26/02/2016 by Massey438 (1 review written)

Original composite door fitted April 2015 and had nothing but problems and endless calls to the service department along with what seemed like weekly visits from engineers. I eventually contacted Barclays finance after the 3rd front door was fitted as i was still having problems and g2s failed to acknowledge or accept that I was being massively inconvenienced by the continued phone calls to the service department along with haVing to he at home for the constant engineer visits. I am now on my… Read Full Review

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★★★★★

“My Porch & Windows”

Written on: 22/12/2015 by Philathome (1 review written)

I had a quotation from G2S on the 27th Oct.2015 for a replacement Porch and 2 replacement Windows with a date of installation, at that time, of the end of November 2015. However it was eventually arranged for the 14th Dec.2015. The installation was carried out on the 14th & 15th Dec. and I must say that the work was of a vey high standard and the Guys involved were very hard working. They left the premises clean and tidy and made sure that we were happy with the work, which we were. I… Read Full Review

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★★★★★

“Replacement Double Glazing by Grime To Shine Swindon”

Written on: 09/12/2015 by ShamarPereira (1 review written)

After getting a very good quote to replce our 23 year old double glazing, the survey visit was the nexr day and the windows fitted onw week later. They fullyt explained the payment alternatives and prepared the paperwork in a timely manner. The window fitters were very courtious and took care fitting the two windows. They arrived after lunch as advised and got straight to work. We were pleased with the end result and would recomment them to others… Read Full Review

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★★★★☆

“Great job done”

Written on: 12/10/2015 by Jaylah82 (1 review written)

Fitters were very frendly haed working quality fittings the work done was excellent would recommend g2s… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 24/09/2015 by IngridTennant159 (1 review written)

Would not use again. Poor quality installation. Complaints and emails go unanswered… Read Full Review

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Northswindon's Comment

Written on: 26/02/2016

Agreed! Never experienced such poor non existent customer service and offer no compensation in return for such appalling service and sub standard quality of goods

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★★★★★

“Very satisfactory good quality front door. ”

Written on: 27/08/2015 by ShannonMooney (1 review written)

Very satisfactory and good quality after our front door was damaged due to a burglary. I'm v… Read Full Review

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★★★☆☆

“installation very good, g2s admin/accounts atrocious. ”

Written on: 19/08/2015 by 195Frost (1 review written)

The fitting of our patio door was good. We have no complaints about the installation however, as far as the accounts Department are concerned we found their service worrying. Our friends who recommended G2s had to wait three and a half months for their cheque and this was only after several phone calls to G2S. We were led to understand that a payment of £10 would be made if we filled in a questionnaire. We were told once again after several phone calls that the cheque had been raised… Read Full Review

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★☆☆☆☆

“Replacement of pin of a child lock”

Written on: 15/08/2015 by JoshuaStephenson (1 review written)

Our windows are less than two years old and still under guarantee. Upon requesting G2S to just come and replace a pin of a window's child lock, we were told that a payment of £60.00 would be required in advance before any engineer can come out to do the job. As far as I know, it is illegal to ask for a payment before any goods or services have been delivered. But £60 "plus repairment fees" for a simple pin, for windows still under guarantee??? It is obvious that once G2S have been paid for… Read Full Review

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★★★☆☆

“Disappointed, very disappointed”

Written on: 03/07/2015 by hiHess61 (1 review written)

Before I go any further, the windows that have been fitted are very good. However, the first set of windows had poor seals:broken inside the sealed unit,one had a cracked frame. Once replaced they appear to be fine. The fitting however is another thing. The job was scheduled to take a day and a half. It took 6 hrs. It was rushed. Consequently there was a lot of damage to our walls and window sills/rebates. It was blamed on poor workmanship when the house was built. The house was left in a… Read Full Review

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★★★★★

“French Doors”

Written on: 19/06/2015 by martincurtis (2 reviews written)

From order to fit only a couple of weeks. Fitters were quick, profssionable and tidy. After complition left area neat and tidy. Would highly recomend… Read Full Review

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★★☆☆☆

“Poor quality”

Written on: 30/04/2015 by steve7760 (1 review written)

This company fitted my windows and doors around 7 years ago, i have had to call them out twice to replace handles that were loose, a couple of window lights have also warped and jammed, I have found them not a good company to deal with when warranty work is required, the first time the fitter came who i think was from the manufacture couldn't get out of the house quick enough replacing two handles of the 7 or 8 that needed replacing, the second time i had to send them a legal letter to carry… Read Full Review

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★★★★★

“Great Service All Round”

Written on: 27/04/2015 by Sbegbie (1 review written)

I used G2S after bring recommed by a friend. i wanted a new patio door that replaced my existing back door and window. it did require some brick work to be removed. the salesman arrived and gave me a quote, all fine and competitive, booked in a surveyor, and was kept up to date by text. These were all pleasent people. they manage to get me in a week after the survey and they started around 8.15 and were finish by 1pm they were pleasent and cleaned up after themselves and were helpful would… Read Full Review

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★★★★★

“Fitment of triple glazing to my house in Swindon”

Written on: 26/04/2015 by Stace1939 (1 review written)

We are very pleased with the way G2S handled this project from start to finish. The salesman was informative not pushy.The surveyor was very good dashed about the house in his socks,hardly knew he was there.The father and son team who did the fitting were brilliant, they made very little mess and cleaned up thoroughly each day, and at this point in time the product looks very good value for money. Well done G2S… Read Full Review

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★★☆☆☆

“costly shortfall, thanks to g2s.”

Written on: 26/04/2015

It is very impprtant to establish with g2s surveyors who foots the bill for local council building consents. As i found out applications/surveys were not sought by them before building started and 8 years after the build it has cost me near £530 in my conservatory building permissions. Make sure they stick to their $ervice comittments or it will cost you. Just about to move into my new house and yes it needs new windows and no they or any of their associates will be invited. KJM Andover here i… Read Full Review

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★★★★★

“Amazing product, fantastic installation”

Written on: 23/03/2015 by denisecurtis (2 reviews written)

No pressure sales team. Surveyor and installers turned up on time. Installers were polite, friendly and tidy. Apeer front door is a fantastic product and the finished product looks fabulous. Would certainly recommend product and Grime 2 Shine… Read Full Review

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