Grime to Shine G2S Reviews - www.grime2shine.com

Click here if this is your business
★★★★☆
4.2 / 5
231
84% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Grime to Shine G2S - www.grime2shine.com - Ask a question now

Media Gallery for Grime to Shine G2S - www.grime2shine.com

Grime to Shine G2S - www.grime2shine.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Service overall EXCELLENT”

Written on: 02/12/2016 by instopelddis (1 review written)

This was a relatively small job, G2S fitted 3 Windows this week at my daughter's house. The order, survey and fit went very smoothly. All visits were on time the Company representatives were courteous, polite and professional and we were very pleased with the overall job on completion. Will be ordering more windows in the new year from G2S. THE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Poor customer service ”

Written on: 27/10/2016 by Robbiejones (1 review written)

Great products, good installation, poor after sale customer service (Silvia). Called to get someone round to performed a small mastic repair only to be informed 'nobody available for a week', got booked in for the following Thursday, time off, waited in all afternoon only to be called late afternoon to say they won't be round till the following week. Not happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Fresh clean and Bright”

Written on: 18/10/2016 by Genesise450 (1 review written)

I like the fresh clean look of our windows. They are bright and open the rooms up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Professional friendly polite”

Written on: 17/10/2016 by Michymoo70 (1 review written)

Had G2s out for a quote for Windows, friendly, didn't feel pressured to buy. Ordered the windows, friendly, professional fitters, done a great job, although they had to re-ordered a window due to wrong measurements I was kept informed once it was in and fitting arranged. Would definitely recommend to anyone wanting windows, doors etc. Was willing to clean up afterwards but I done it as I went along for which they were grateful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Bifold doors & triple glazing windows”

Written on: 04/10/2016 by oldclassic (1 review written)

Visited Bridgend showroom to assess products. Arranged sales visit to house, salesman helpful and not pushy, decided to place order. Survey soon after. Installation 10 weeks later. Some delay of window frames from manufacturer. 3 days installation time. Both fitters were excellent. No damage to internal decoration. Very tidy and kept us informed of their actions and often asked for our preferred choice of edging finishes. Order consisted of 2.4 metre bifold triple glazed aluminium door, 4… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“We purchased a conservatory to replace an existing...”

Written on: 27/08/2016 by quPritchard191 (1 review written)

We purchased a conservatory to replace an existing one. We had a brick base and needed just needed a new conservatory placed on top of the brick foundations. The work was meant to take less than 1 week to complete. It actually took 3 months to rectify all the following problems - 1. Conservatory was left 'structurally unstable' and the roof need to be re fitted and tightened up as you could physically lift the glass roof from inside the conservatory. The glass didn't rest on the metal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Keep away shocking”

Written on: 12/08/2016

We had most of our Windows replaced when we moved house of which they have been back to repair. We had a composite door fitted phoned them for a repair which they came out to do then had to phone them again day before New year's eve 2015 they said they had changed systems had no proof of us buying a door only Windows they were going to check and said they would phone me back I'm still waiting for the return phone call. Customer service is shocking they take your money and sod you after word of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very good service”

Written on: 01/08/2016 by bringmesunshine (2 reviews written)

This will be the third time we have purchased replacement windows with G2S since moving to our new property. The company and their staff provided us with an excellent service throughout. We would certainly recommend them to our friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Grime to Shine? ”

Written on: 28/07/2016 by ubMunro201 (1 review written)

DO NOT USE THIS COMPANY FOR BUILDING A CONSERVATORY. I had untold hassles dealing with this company when they did a small conservatory extension for me last year (copy of my complaint set out below) There is now a leak causing a damp patch and apparently it's my neighbour's cavity wall that is at fault! Surely they should have addressed that when providing me with the extension they were contracted to build?! Who orders a non weather proof room? I hope no-one has to deal with these… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Still waiting for a repair ”

Written on: 19/05/2016 by Ch12rf34 (1 review written)

Fitted Windows very well patio door has leaked and it has ruined my new carpet has taken over 8 months for a repair . I thought the purpose of a door was to keep the elements out not allow them in . After service very poor no one will except responsibility for the faulty work man ship .appointments made for repair waited in all day on severall occasions no one turns up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Opfluing's Response to Ch12rf34's Review

Written on: 28/07/2016

OMG this sounds familiar - apparently the leak in my conservatory is the fault of my neighbour's cavity wall and guttering - the fact that G2S were supposed to provide me with a functional conservatory extension (which most people would assume would be weather tight!) seems to have passed them by completely!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Diabolical Customer Service”

Written on: 11/05/2016 by ilMcNulty173 (1 review written)

Had composite door and guttering fitted May 2015, started having problems straight away. After call after calls and visits to the service department, eventually we received visits from numerous engineers/surveyors and fitters, however problems with the door continued. Hopefully this has now been resolved after 11 months. My utter disgust goes to the service department, we've had no apologies, no phone calls asking if there was anything they could do, or if the problem has been resolved… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Opfluing's Comment

Written on: 28/07/2016

Their customer service is worse than appalling, I agree.

I have reminded them that word of mouth doesn't have to be positive but ......!

Their workers all seem lovely but you have a lot of overweight, middle aged managers who have been promoted way beyond their capability - I suspect that applies to the MD too!

I'm on the verge of issuing proceedings against them to be honest!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“G2S 8 Large replacement windows ”

Written on: 03/05/2016 by sharonag (1 review written)

Mrs Goodman Swindon. Had a good quote very efficient , explained everything to me and asked if there was anything I wanted to know or what I would like openings handles pattered glass etc. Made a fitting appointment within two weeks of ordering. Rang and even brought the date forward by a day. Whole procedure was very straight forward, whole experience couldn't have gone better. The two men that fitted the windows were polite, curtious and very tidy never left anything behind. Cleaned all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I ordered replacement seal as the firm originally...”

Written on: 20/04/2016 by GouldiLM (0 reviews written)

I ordered replacement seal as the firm originally installed window. It was installed quickly and staff polite but they installed the incorrect seal, after it was in I noticed the lead diamond panels were too narrow. They will now have to return again to install correct seal. I think this was inefficiency by the salesman who neasured the window. I now have to take another day off work to be in for installation… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling service and customer handling ”

Written on: 09/04/2016 by Jamarionz103 (1 review written)

Having ordered to have the whole house done, they started to call saying that the door wasn't ready yet, so they wanted to fit all at the same time. Then they delayed us again, saying that it was the door manufacturers fault. Then they arranged to fit the patio doors, and the front door. Day of fitting, they said they hadn't got the door furniture. Patio doors fitted, and we cancelled the other windows, as we were totally unimpressed with them giving us the run around. Then door arrived… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor quality goods and customer service”

Written on: 26/02/2016 by Massey438 (1 review written)

Original composite door fitted April 2015 and had nothing but problems and endless calls to the service department along with what seemed like weekly visits from engineers. I eventually contacted Barclays finance after the 3rd front door was fitted as i was still having problems and g2s failed to acknowledge or accept that I was being massively inconvenienced by the continued phone calls to the service department along with haVing to he at home for the constant engineer visits. I am now on my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My Porch & Windows”

Written on: 22/12/2015 by Philathome (1 review written)

I had a quotation from G2S on the 27th Oct.2015 for a replacement Porch and 2 replacement Windows with a date of installation, at that time, of the end of November 2015. However it was eventually arranged for the 14th Dec.2015. The installation was carried out on the 14th & 15th Dec. and I must say that the work was of a vey high standard and the Guys involved were very hard working. They left the premises clean and tidy and made sure that we were happy with the work, which we were. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Replacement Double Glazing by Grime To Shine Swindon”

Written on: 09/12/2015 by ShamarPereira (1 review written)

After getting a very good quote to replce our 23 year old double glazing, the survey visit was the nexr day and the windows fitted onw week later. They fullyt explained the payment alternatives and prepared the paperwork in a timely manner. The window fitters were very courtious and took care fitting the two windows. They arrived after lunch as advised and got straight to work. We were pleased with the end result and would recomment them to others… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Great job done”

Written on: 12/10/2015 by Jaylah82 (1 review written)

Fitters were very frendly haed working quality fittings the work done was excellent would recommend g2s… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor service”

Written on: 24/09/2015 by IngridTennant159 (1 review written)

Would not use again. Poor quality installation. Complaints and emails go unanswered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Northswindon's Comment

Written on: 26/02/2016

Agreed! Never experienced such poor non existent customer service and offer no compensation in return for such appalling service and sub standard quality of goods

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Very satisfactory good quality front door. ”

Written on: 27/08/2015 by ShannonMooney (1 review written)

Very satisfactory and good quality after our front door was damaged due to a burglary. I'm v… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview