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Written on: 23/10/2014 by dbean1983 (1 review written)
We decided to go with Wilsons for our carpet and never again will we deal with them. Asked for an early afternoon appointment of which we chased at 3pm to find out the fitter would be 4pm. No call from anyone to advise this. Fitter came round and the carpet had an obvious fault line missed by them and the manufactuer. The fitter was good enough to put himself out to refit it at another time however the carpet company attempted to take credit for this, even though he told us this before they… Read Full Review
Written on: 17/09/2014
We purchased a bed from Wilsons Carpets that was so uncomfortable that we woke with backache during the night (every night.) Wilsons took a month of stalling us and telling us lies before finally telling us that there was nothing they could do as the bed could not be resold. In my opinion, they have no concept of good customer care and should be avoided at all costs… Read Full Review
Written on: 03/03/2014 by Yorkshire101 (1 review written)
Bad customer service, rubbish management, just try to bribe you in to giving them good reviews. Basically if you don't leave positive eBay feedback they won't sort out the damaged items you recieve! You pay less you get less! They don't care aslong as they get good reviews!… Read Full Review
Written on: 01/01/2011
I bought some Cloud 9 Underlay from them, the price was just astonishing compared to the retailers price, it worked out about £2.50 per sq.metre!
Next Day Delivery i was also shocked with so internet shopping doesn't get much better !
Saved a fortune!
Here is the link of underlay i bought -: http://www.wilsons-carpet-underlays.co.uk/store/productdetails.php?id=8
… Read Full Review
Written on: 07/11/2010 by sallen (1 review written)
I found Wilsons Carpet Underlay to be extremely helpful, I contacted them as I had been told to use a thick wool underlay underneath my laminate flooring as it was cheaper than normal laminate. The chap at Wilsons I spoke to was very helpful he explained that the felt would cause the laminate to creak as there would be too much give in it. Thankfully I followed his advice and purchased the Cush & Wood brand. It arrived the following day as promised and after being layed was perfect. Positively… Read Full Review
As rated by real users
" Very good " Read More
" Late but good service " Read More
" Much better than expected " Read More
Written by Mummeryc
" Great customer service and sales team " Read More
" Faulty Carpet, failed timed appointment and poor service " Read More
Written by dbean1983