Clothes2Order Reviews - www.clothes2order.com

★★★★☆
4.4 / 5
102
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★☆☆

“Great service ”

Written on: by avKeegan49 (1 review written)

After some items were missed from my order, somehow, they quickly sent replacements. The reason I rated average is that the logo was much smaller than that of the main order. I will still use them and recommend them to others… Read Full Review

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★★★☆☆

“Very Large”

Written on: by Darian336 (1 review written)

We received our order, but the sizes are very large compared to ordering from other companies… Read Full Review

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★★★☆☆

“First time user”

Written on:

Hi, I found it difficult to get an accurate preview, which made me hesitant about singing the artwork off for print. The final product the colours were not very vibrant, rather washed out and the size of the print was smaller then was first indicated. I'd try elsewhere before I return to this website. Customer service was good and prompt though, which is very much appreciated. Many thanks, JL … Read Full Review

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★★★☆☆

“Excellent quality, shame about delivery ”

Written on:

The quality and process of ordering the goods was excellent, however, I paid for the 4 day express delivery and when they arrived there was a hoodie missing. I phoned to check and was assured that the missing garment would be there the next day. I was leaving for the trip on the Saturday so needed the hoodie by Friday. By Wednesday of that week the hoodie had still not arrived. When I phoned AGAIN I spoke to a very helpful customer service agent who removed the 4 day express delivery charge and… Read Full Review

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★★★☆☆

“Excellent T-Shirt, Shame about the delivery time etc”

Written on: by TeenyTotz (1 review written)

I paid for the 24 hour Express turn around on an item: I placed my order on Wednesday 9th October, I then checked my email account Thursday 10th Oct in the morning to see if I had received the email with the proof but had not. I then continued to check my emails throughout the day, from my computer and my Blackberry when out and about, as I knew I needed it to get my T-Shirt out and delivered to me by Friday 11th Oct. I then received a phone message from yourselves around 4pm on Thursday, in… Read Full Review

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★★★☆☆

“sizing of t-shirts”

Written on:

really liked logo but t-shirt sizing on small side. overall quality good. will re-order using different style shirt… Read Full Review

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★★★☆☆

“Strange Fit”

Written on: by EveryOccasionUK (1 review written)

T shirt was nice quality, print could have been a bit brighter though. Option for front & back print would have been better than just one or the other. Tshirt is very short in length, should have been much longer to prevent it rising up well over the midriff when raising your arms (which in my job has to be done often) Expensive purchase considering none are suitable due to the length & cannot be worn. … Read Full Review

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★★★☆☆

“Clothes are great, delivery was not”

Written on:

We ordered three polo shirts with our company logo on them. We paid extra in order to have the shirts delivered the next day, but they weren't delivered until about five days later. We repeatedly received messages from the shipping company that a delivery was scheduled but that the driver had been unable to find anyone at our office, even though we were in the office each day during the announced delivery time. It was quite frustrating and meant we did not have the shirts on time for the event… Read Full Review

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★★★☆☆

“Major problem with order but team resolved problem so...”

Written on: by BWATT (1 review written)

Wrong T shirts sent orginally for an event on 8th September. This would have been a bad for us however, team worked hard and we got the t shirts on time. BIG THANK YOU !!… Read Full Review

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★★★☆☆

“Excellent service , Logo was not as i wanted it though.”

Written on: by Danstevo (1 review written)

When i ordered my clothing with embroidery logo. I went through the process of where to put my logo ect...This then gives you a image of the item with your logo attached. So a standard logo with writing,centred on the left breast, and standard size, not to big and not to small. What i received was a logo that was huge,(6 inches by 6 inches roughly),and not centred.So when the garment is on the logo crinkles up under your arm pit.I was really unhappy with this so i actually sent a support ticket… Read Full Review

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★★★☆☆

“The t-shirts look very good from a distance but at a...”

Written on: by j0nathanwharton93 (1 review written)

The t-shirts look very good from a distance but at a closer look the printing quality is a little bit patchy and worn, which is a little bit disappointing for a new top. Also four out of the twenty two tops ordered had a hole in the sleeve which shouldn't be the case when the tops were new. We are a bit disappointed with the order as it was for a charity event… Read Full Review

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★★★☆☆

“Charity t shirts”

Written on:

Ordering very time consuming and difficult due to probs with website and logo. Difficult to get advice when needed from anyone who could actually help...took absolutely ages and calls not returned in a timely manner. Items arrived quickly and are fine BUT the ladies Russell ones are all much too small for those sizes ordered and won't fit eg some who takes size 10- 12 needs a large so we will have some wasted expense . Very disappointed about this as we are a charity and every penny counts… Read Full Review

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★★★☆☆

“Items not quite as expected”

Written on: by jessbee (1 review written)

Communication and delivery has been perfect, however the embroidered logo is not as I expected. It is very difficult to see, when ordering, the size that the logo will be on the t-shirt, especially the side sleeve location. Due to this I find the logos are bigger than I wanted. While I approved the proof, I do feel that it is not made particularly easy to see how your finished product will look from your website. Also you are not offered an option of changing the colour of the lettering on the… Read Full Review

Danstevo's Response to jessbee's Review

Written on:

I had exactly the same problem. And feel happy that it is not just me complaining.

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★★★☆☆

“The quality of both the aprons and the printing is...”

Written on: by ChiffonCakeCompany (1 review written)

The quality of both the aprons and the printing is very good. My only issue is that the pricing is a little misleading. My aprons were listed as 'from £5.22 printed' but my final order for just 3 aprons ended up being over £50 excluding delivery. I appreciate that there are set up charges and that smaller orders incur larger unit costs but the final price of over £16 per apron was far higher than I was originally led to believe… Read Full Review

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★★★☆☆

“Highs and lows”

Written on:

I ordered a number of different products to be customised. I uploaded the artwork and requested a 4 day turn around and paid the premium which was around 25% of the total order. After 3 days I had not received all of the artwork proofs and I contacted the customer services team who seemed unable to understand my problem. After 7 days I finally spoke with somebody who understood the problem and took responsibility of sending me the missing artwork to be proofed. The clothing turned up over a… Read Full Review

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★★★☆☆

“Ok but could be better”

Written on:

Great customer service - that cannot be faulted as I had to ring a few times. Bought Fruit of the Loom and the sizes are awkward, i'm normally a large but it hangs on me and the medium is too tight and the embroidery was quite disappointing. … Read Full Review

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★★★☆☆

“The first item I orded was great but when it came to...”

Written on:

The first item I orded was great but when it came to the second order the item had stains on it and marks. After washing twice they eventual came out… Read Full Review

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★★★☆☆

“i was very happy with the service and communications....”

Written on: by kingkong12 (1 review written)

i was very happy with the service and communications. the quality of the embroidery is good. The only disappointing aspect was that the name added was printed on. my fault for not reading extra carefully. It would have been nice to see this in a more obvious way! Given the cost i was expecting better… Read Full Review

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★★★☆☆

“Poor production and time wasting”

Written on: by BerkhamstedGymnasticsClub (1 review written)

I have been using the company for a few years now, but lately I seem to have issues with every order. Either items missing from delivery, resulting in me having to waste more time to be at home for deliveries, incorrect printing - either wording is incorrect or printed in the wrong position or it peels off. No direct lines of communication to individuals dealing with issues therefore wasting time waiting to be contacted. Promised a good service and receiving the opposite. I'm considering… Read Full Review

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★★★☆☆

“T-Shirt order”

Written on:

I ordered 2 sets of t-shirts, same design goes on a white shirt as the light grey. Unfortunately I wasn't happy with the result on the grey. I understand that the process to print a white base on the grey costs more and I also understand that it was partly my error in not specifying more clearly, I had hoped that the decision not to print on a white base would have been taken or questioned before doing so. The white base gives the T-shirt a rubbery feel and the resulting print is not as good. I… Read Full Review

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