Karcher Outlet Reviews - www.karcheroutlet.co.uk

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★★★★☆
4.4 / 5
89% of users recommend this
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  • Customer Service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Incomplete dirty washer with Inept service”

Written on: 05/09/2014 by jeff.S (3 reviews written)

Received my K4. Patio washer had no nozzles and filthy despite supposedly being refurbished. Reordered the nozzles and after 10 days no delivery. Apparently they got lost in the post. " weeks later Im still waiting to use the damn washer! Tried to contact Karcher direct - they are not interested as the Outlet is run by an (terrible) agent. You would think that if an agent was giving you a bad name you would want to address it - oh no, let them carry on! Rubbish company and service. Avoid, go to… Read Full Review

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★☆☆☆☆

“No contact”

Written on: 15/08/2014 by BraedonAbernathy (1 review written)

Please be very careful when purchasing from the UK Karcher Outlet. After paying for a vacuum cleaner, over 2 weeks have now elapsed without receipt of goods. I have submitted 5 e-mails without receiving a reply, and it is not possible to contact them by telephone. Buyer Beware!!… Read Full Review

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★☆☆☆☆

“Atrocious product and service”

Written on: 22/07/2014 by pythonesque (1 review written)

Window vac number 1 was sent out and failed to charge. It could not have been checked. The replacement( probably the same one, unchecked) also failed to charge. What a waste of my time- waiting in for couriers 4 times, assembling, repackaging, emailing- not that Karcher outlet cares. Don't bother filling out a call request on their website- they ignore you… Read Full Review

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★☆☆☆☆

“Vacuum lasts 6 months”

Written on: 27/06/2014 by Nancyk471 (1 review written)

First vacuum I bought from them broke down after 5 months. They replaced it with a new one and didn't extend the warranty. After 6 months of use the new one has exactly same issue. Karcher outlet refused to replace it because warranty expired. When I emailed them first time they knew what is the problem and said straight away that vacuum will have to be replaced so it seems they know what is wrong with their products and still sell them. To their credit I have to say that the replacement… Read Full Review

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★★★★★

“Window cleaner and pressure washer”

Written on: 13/05/2014 by Neilrobert (1 review written)

I purchased a pressure washer and window cleaner from this company so have used them two times never had a problem with delivery and the items were in great condition… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 21/02/2014 by david_yorks (3 reviews written)

Ordered a small steam cleaner from them which I never received as their Courier (APC Overnight) wouldn't deliver to us. Rejected under DSR and 10 days later I have no refund only excuses that they didn't arrange to re-collect from the Courier & refused to refund without receiving it back in their warehouse. Personally I won't use this company again but if you choose to order be aware of the type of customer service they provid… Read Full Review

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★★★★☆

“Nice and cheap”

Written on: 28/12/2013

I have been a fan of Karcher products for some time now.This site offers refurbs at discounted prices for some very good savings.Its easy to find what you want(if they are in stock).Placing an order couldn't be simpler and so far the products i have ordered are in as new condition.I cant comment on customer services as i have not had to contact them as the goods supplied have and still are working perfectly… Read Full Review

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★★★★★

“Pressure Washer K2”

Written on: 17/12/2013 by RMB1 (1 review written)

A very useful tool where the water pressure is high but not high enough to damage paintwork on cars etc. Very good delivery service and the K2 I received was in perfect condition so offered great value for money. Very good service all round… Read Full Review

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★☆☆☆☆

“Didnt want my business”

Written on: 12/12/2013

Ordered and paid for 2 items. Asked to be delivered to my work address. Their payment merchant came up with some excuses why they shouldn't fulfill my order. Basically made to feel like a fraudster. Order cancelled with no communication. Customer service response poor. I'll pay more and go elsewhere. Your merchant is killing your business. Oh, and as for anonymous review sites that you recommend.... great idea. I'm sure its company policy to pop a positive review on each day. :-)… Read Full Review

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★★★★★

“Excellent product ans super delivery.”

Written on: 10/12/2013

Excellent delivery and the product looks new--will certainly look to buy again.Have recommended this product to my local car valeter… Read Full Review

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★★★★★

“K4 Pressure Washer”

Written on: 02/12/2013

The K4 was an "A" clas machine (new and not used).Service and delivery from Karcher Outlet was excellent. Have e already recommended this site to several friends… Read Full Review

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★★★★★

“Prompt delivery”

Written on: 29/11/2013 by Cliffroach (1 review written)

Prompt attention given to my order and delivered on time. Friendly advice given to my enquiry re registration of product. Thank Karcher and Staff… Read Full Review

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★★★★★

“Time saver ”

Written on: 31/10/2013

What a little gem, anything that saves time and makes your home super clean and this products certainly does… Read Full Review

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★★★★★

“Karcher WV50 window vacuum ”

Written on: 21/10/2013

Very quick delivery arrived in perfect condition. would definitely recommend to my friends, very satisfied… Read Full Review

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★★★★★

“Great service”

Written on: 16/10/2013 by Alybhoy (1 review written)

Quick and efficient.....although I had to chase up my original order… Read Full Review

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★★★★★

“Good site excellent service”

Written on: 14/10/2013 by Petjonda (1 review written)

Nothing to complain about the service was very good with information of my order and delivery. Very pleased with condition of steam cleaner looks as good as one out of original box.Have only used cleaner on floors,shower and bath room but am very pleased with results.Will certainly recommend site to friends or family… Read Full Review

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★★★★☆

“Speedy prompt and edfficient”

Written on: 11/10/2013 by Zerend (1 review written)

ordered the steam cleaner online and it was a very easy process. the good turned up promptly, well packaged and was ready to go. I had wondered what I would receive as my neighbour had bought one "as new" and paid a fair bit more. this looks just the same as theirs only difference was that i did not get a yellow Karcher box. Now i have been using it works well for most of the uses I have tried. The shower sparkles, the floors are definitely cleaner, although some more work needs to be done… Read Full Review

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★★★★★

“karcher outlet”

Written on: 08/10/2013

The quality of karcher products goes without saying. For most of us however cost is an important issue when purchasing larger items. The ability to buy a branded quality product from an outlet source is great. The site itself is clearly laid out and easy to navigate. Product selection,check out,payment are all simple. Additionally communication about delivery was fast and efficient. I have already recommended the site to friends. It was a 5 star experience well done to you guys… Read Full Review

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★★★★★

“Karcher Outlet Website”

Written on: 07/10/2013

I only found this website by chance, whilst searching for agents to repair my old 'obsolete' machine. The service was excellent and delivery made the next day at a nominal charge. Purchasing a 'refurbished' model, as well as extending the warranty to 12 months, was far more cost effective than returning the old faulty machine for repair. The enclosed paperwork could be improved, as there was no mention of the additional warranty I had purchased, and the emailed invoice did not identify it… Read Full Review

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★★★★★

“Good N Fast ”

Written on: 03/10/2013

Good clear easy to navigate website fast delivery products are top of range at very good prices could'nt ask for more… Read Full Review

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