Skate Hut Reviews - www.skatehut.co.uk

★★★★☆
3.7 / 5
198
67% of users recommend this
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Latest Reviews

★★★★★

“Excellent Customer Service”

Written on: 23/09/2017 by Dayxk473 (1 review written)

customer service is excellent, by far the most helpful and responsive I have encountered in a very, very long time. I wouldn't hesitate to recommend Skatehut to others and would certainly use them again and again in the future… Read Full Review

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★★★★★

“Broken figure skates…”

Written on: 22/09/2017 by Krish324 (1 review written)

I bought a pair of Risport Venus figure skates at the beginning of the year, and not 3 months went by and the tore open in the back, when I tried to ask where to send them and how much would the reparations be, they told me that they'd send a new pair. And even though there were some complications (most of which were my fault, to be completely honest) they sent it perfectly and quickly without any complaints. The skates are in perfect condition and really good to start practicing… Read Full Review

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★★★★★

“110% Customer Service”

Written on: 22/09/2017 by tiMcLeod174 (1 review written)

Great range of products and have always had fantastic advice (and timely too). Recently dealt with a man regarding a fautly wheel my son had purchased. Can't fault the speed of responce and no quibbles replacement of the wheel = one very happy 10 year old!!… Read Full Review

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★★★★★

“Consistent Great Service”

Written on: 21/09/2017 by Steve999England (1 review written)

I've used SkateHut now for a number of purchases, Skateboard, Ramp, Pads, Helmet, Scooter, etc. Every time we have had excellent service, prompt delivery and helpful messages to advise on delivery time. Also great advice on product selection. We had a problem with our Scooter and SkateHut didn't disappointt again. They refunded the faulty scooter without issue. I don't write reviews very often, and am always cautious of internet companies sales and service policy, but I cannot rate SkateHut… Read Full Review

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★★★★★

“Fantastic customer services”

Written on: 20/09/2017 by Juneey (1 review written)

I cannot thank skatehut enough for the fantastic service they provided me. I brought my son some skate shoes but i ordered the wrong size, left it late to send them back, which i didn't realise at the time! BUT they very kindly excepted my returned shoes and gave me a credit note for a replacement pair. My son was over the moon as was I and they were here the very next day. Thank you so much JW! You are a top guy . I highly recommend Skatehut to all my family and friends! One very happy… Read Full Review

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★★★★★

“Absolutely brilliant customer services ”

Written on: 20/09/2017 by Shaz1102 (1 review written)

Brilliant customer services very quick to deal with any issues or problems that may occur would highly recommend my son loves his scooter this is the 2 nd one we have had drom skate hut… Read Full Review

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★★★★★

“Very good customer service ,especially the person I...”

Written on: 20/09/2017 by Debbiepike (1 review written)

Very good customer service ,especially the person I dealt with, for all you're help… Read Full Review

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★★★★★

“Great service”

Written on: 20/09/2017 by Turnerdv250 (1 review written)

Ordered 2 scooters over the last 2 years. First was perfect, second was almost perfect, but had an annoying rattle in the rear wheel, which we just could not resolve. Skate Hut took it back and assessed and repaired it for us, footing the cost for shipping. We had it back within the week and the rattle is repaired and has never returned. Very happy with the service provided as well as the scooters… Read Full Review

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★★★★☆

“Good service”

Written on: 20/09/2017 by Olsonfh295 (1 review written)

Ordered a pair of shoes, I didn't receive any confirmation email, after contact with them thorough online support they cofirmed everything was all right and I received the product on time, All good!… Read Full Review

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★★★★★

“Great Customer Service & Good Quality Products”

Written on: 20/09/2017 by KaylahMiddleton (1 review written)

Purchased expandable SFR Hurricane Roller Skates for my 4-year-old. Product not only of great standards but design (colours) looked even better then online. So my little darling was out and about all summer in her Roller Skates practicing her moves. The soft wheels meant she was able to do very skilful looking scooting and rolling -rather then the usual dangerous looking shuffled walking you do with cheap plastic wheels. Unfortunately our Roller Skate Liner Boots were not lasting very long… Read Full Review

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★★★★★

“Excellent service!”

Written on: 19/09/2017

I ordered a backpack which arrived very quickly, but after 4 days of use the zip on the front pocket broke. It would zip across to the right and to the left but would not close. I got in touch with customer service to tell them about the fault. They quickly replied but I'd managed to fix the zip, so replied to inform them. The following day the same zip broke in the same way as before. I got back in touch with customer service again, they were polite, quick to reply and resolved the issue with… Read Full Review

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★★★★★

“Wheels that dehubbed”

Written on: 16/09/2017 by Skate12345 (1 review written)

Fantastic after sales service, this company really care about customer service and will go out of there way to help and support you after purchases. My Son's scooter wheels dehubbed and Skatehut dealt with the issue, contacting the manufacturers on our behalf and then sending us replacements. Very impressed with the service. Thank you Skatehut… Read Full Review

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★★★★★

“best shop ever”

Written on: 16/09/2017 by Allissonc1982 (1 review written)

fast shipping very good parts… Read Full Review

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★★★★★

“Good customer service”

Written on: 16/09/2017 by jfGrant188 (1 review written)

Had an issue which the communicated well with and resolved promptly… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 16/09/2017

There was a problem with a bag I ordered and it was dealt with swiftly and with great communication from the staff. Received the replacement item really quickly… Read Full Review

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★★★★★

“Skatehut cant help enough ”

Written on: 16/09/2017 by Skylar24 (1 review written)

Had 2 return a item that was faulty skatehut couldnt help enough wlith returning and getting new product sent out brilliant service its been a pleasure would defo recomend 2 anybody there products are great and service… Read Full Review

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★★★★★

“communication great”

Written on: 16/09/2017 by kjBullock75 (1 review written)

had a problem with a purchase, emailed skatehut got back to me straight away. had a replacement within a few days… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 16/09/2017 by Margaret1982 (1 review written)

Fantastic customer services from the person I dealt with = Received excellent service - thank you!… Read Full Review

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★★★★★

“Issues quickly fixed”

Written on: 16/09/2017 by Jensen20 (1 review written)

I bought some pro tech knee pads which had an issue, I contacted them with pictures and they responded quickly and sent out a replacement free of charge. Very impressed and will use again… Read Full Review

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★★★★★

“Amazing customer service!”

Written on: 16/09/2017 by Frederickh448 (1 review written)

Brilliant selection and prompt delivery. Very impressed with the amount of choice. When I did have an issue with a backpack, the returns process was so easy and the replacement was so quick. I was kept up to date at every stage and really felt valued as a customer. I have made so many recommendations and have received loads of compliments on my fantastic bag!… Read Full Review

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