Skate Hut Reviews - www.skatehut.co.uk

★★★☆☆
3.0 / 5
132
51.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Excellent Customer Service”

Written on: 28/07/2017 by qyYoung7 (1 review written)

I had a query and received excellent assistance on the Chat from Milly. Happy customer!… Read Full Review

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★★★★★

“Customer service was quick and helpfull!”

Written on: 27/07/2017 by Dowd1988 (1 review written)

As I am new to skateboarding I needed to know the right stuff to buy and the customer service helped me huge amount!… Read Full Review

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★★★★★

“Great Service from Skate Hut”

Written on: 24/07/2017 by 174Watson (1 review written)

I ordered a J D Bug Scooter from Skate Hut . The website was clear and easy to use, the price was competitive and for a small additional sum I was able to choose next day delivery. The parcel arrived promptly, with notice given of the exact hour of delivery time. Unfortunately the scooter was slightly scratched and I was undecided as to whether to return it, so I rang the returns department. I got through easily and was given helpful advice on exchanging the item, being emailed a returns… Read Full Review

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★★★★★

“Very nice and helpful customer service!”

Written on: 24/07/2017

The customer service at Skatehut was very helpful to understanding,and fixing the problem I had. And they went beyond what I thought they had to, so I am grateful and I would recommend Skatehut to anyone interested in their products. I will definitely order more from them… Read Full Review

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★★★★★

“Great customer service”

Written on: 24/07/2017 by Ryann449 (1 review written)

I'm not a skater, but I wanted to buy a board for my neice's birthday, and got really great customer service from the person I dealt with. He was really patient, offered tips and answered all my questions. I'm sure that what I ended up buying was the right thing - and comparing to other sites it seems good value too. I'm really impressed and will definitely be using this site again when her next birthday rolls around!… Read Full Review

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★★★★★

“Outstanding Service”

Written on: 21/07/2017 by lizajw (1 review written)

Skate Hut are a brilliant company. My son had waited for his logic axis bars to arrive, when they did they had a couple of scratches on, I was dreading he would have to just accept them or wait another week for a new pair. I called and spoke to the adviser who was amazing, he sorted it all out and by the next day we had recieved a new pair. My son is so happy with his bars they are fantastic. You are a true life saver. Thank you… Read Full Review

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★★★★★

“Amazing support & servixe”

Written on: 20/07/2017 by JakobChaney (1 review written)

My son was having an issue wth headrock on his scooter. The person at Skatehut really helped identify the issue and then made suggestions as to how to solve it. Amazing, patient and faultless service!!… Read Full Review

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★★★★★

“Customer Service A*”

Written on: 19/07/2017 by Risaw1981 (1 review written)

Wow. I'm extremely impressed with the customer service and super fast response to a question about my order. Thanksyou were very professional and Skate Hut, I'll definitely be using you again… Read Full Review

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★★★★☆

“New to longboarding”

Written on: 18/07/2017 by HayleyV14 (1 review written)

Recommended by a friend to try the site and she wasn't wrong. He was quick to help and give me the advice I needed even sending links to recommended products. Cheers guys… Read Full Review

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★★★★★

“customer service”

Written on: 16/07/2017 by Stuart277 (1 review written)

Fantastic customer service when dealing with a broken headset, Joe was really helpful and quick to sort my problem. definitely recommend skatehut!… Read Full Review

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★★★★☆

“Very pleased”

Written on: 07/07/2017

We ordered and got delivered a new deck that got damaged at install. The person I dealt with helped us in a professional and kind manner. Skatehut seem to have understood that with a professional and quick customer support you keep your customers… Read Full Review

Mr-Gobby's Comment

Written on: 10/07/2017

Nathan was very helpful in explaining quality and size differences on protective gear - much appreciated the help

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★★★★★

“Dave T rocks”

Written on: 07/07/2017 by Longboarder101 (1 review written)

Their call line is excellent, you can call at weekends and after hours and have a conversation with a real human being knows how to ride a skateboard. You pick a specialist long board (premium type) and the person I dealt with has ridden it and the next model up … I actually end up getting the lower grade model because from what he said it is exactly right for me-been out of it three times he's dead right, what awesome gear and so the right choice-thanks … Read Full Review

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★★★★★

“Great service”

Written on: 06/07/2017 by mmDavidson268 (1 review written)

I had some issues with replacement brake pads and I was assisted very efficiently and promptly and it was all resovled to my great satisfaction. I shall be returning for more brake pads soon (judging by the speed my daughter is wearing them down!)… Read Full Review

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★★★★★

“Amazing service”

Written on: 04/07/2017 by ScallywagKev (1 review written)

I had an issue with my son's scooter which was out of warentee and the person I dealt with arranged collection and repair at no cost ... had it back in time for my son's party .. I can't thank all the people I dealt with enough .. Will be recommending to all my son's friends… Read Full Review

Alpal4785's Response to ScallywagKev's Review

Written on: 06/07/2017

great, the person I dealt with was very kind

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★★★★★

“Speedy noncostly delivery, good quality products and...”

Written on: 01/07/2017 by lfMiddleton277 (1 review written)

As an adult learner of ice skating, I had really bad experiences with the worn out hard plastic rental skates provided by the rinks. They were unbalanced and fit poorly whatever sizes I tried. They have hindered my learning greatly because I am over 50 and lacking the audacity and agility of the young to just go rushing on the ice. You know one on one coaching fees are costly, so my coach suggested that I buy my own pair of skates even I am an absolute beginner. At first I was looking at… Read Full Review

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★★★★★

“ Very Helpful ”

Written on: 01/07/2017 by Henryqh1988 (1 review written)

Very helpful when my sons wheels split. We were given great advice about the best wheels to have and they replaced the damaged wheels quickly. My Son left happy as he didn't have to wait long for his new wheels to be replaced. Thank you… Read Full Review

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★★★★★

“Excellent,friendly ,effective ”

Written on: 29/06/2017 by Wolfmother2 (1 review written)

As a returning customer. I was extremely satisfied with all aspects of the service received. Customer service call answered quickly, friendly and handled efficientently.Price matched with no hassle. Updating E Mails sent about delivery. Due to previous brilliant customer service with a faulty item and as a returning customer I feel very confidence that any issues would be dealt with correctly . Product arrived well wrapped with clear returning information .No need to return new Moxi Quad skates… Read Full Review

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★★★★☆

“Everything fine”

Written on: 29/06/2017

I was very exited to order and to recive my first longboard, but because I order it on another card which was not mine, I was dissapointed to see that I cannot track my order. Then, I write them and e-mail. They were very quick and helpful in giving me the parcel's number in order to still be able to track it. I was very happy. Then, it took 3 days for the parcel to arrive. wHich is a great amount of time, taking in consideration the fact that it was a free delivery. I opened it up, it was… Read Full Review

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★★★★★

“Daz to the rescue..!!!”

Written on: 28/06/2017 by UrbanPrincess (1 review written)

What fantastic service..!! When our (rather expensive)scooter fell apart after one to many stunts.I tried(poorly)to order and fix the new headset myself. After a gazillion really helpful emails back and forth I admitted defeat and ended up sending it back to Skate Hut. The scooter was returned in a few days as good as new. One very happy son and one very relieved Mum. Would highly recommend Skate Hut for their amazing service alone. Fantastic all round… Read Full Review

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★★★★★

“Great advice”

Written on: 28/06/2017 by Medeirosgi266 (1 review written)

Looking for a scooter for my 9 year old boy, Skatehut were quick with advice and were happy to recommend products that were not the most expensive. And that best suited my child's needs… Read Full Review

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