Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 26/01/2011
I would definately not go into M&P again.
Having said that I have only just started using my Urbo Pram so think that I may have to at some point as I have read that many people are having problems with wheels.
I ordered an Urbo pushchair with footmuff in August to be delivered to the store for the beginning of December. This was the only easy part of the whole process. Once they had my money they couldn't care less.
I received an email saying that my items had arrived so I set out on a… Read Full Review
Written on: 02/12/2010 by PieDizzle (41 reviews written)
I will never be buying anything from this store again and I advise anyone planning to purchase from Mama and Papas I strongly advise not to. My problems with this store initially started when I purchased the Luna, the staff member dealing with me seemed to have very little knowledge of the pushchairs on the shopfloor, which was fair enough as I could tell she was a new member of staff, however one of the other many senior members could have helped her rather than engaging in their own general… Read Full Review
Written on: 22/10/2010
We read reviews before purchasing this product but have had nothing but problems with it from the start. We have recieved an awful service from Mamas and Papas staff with them being rude and being told there was nothing wrong even though it is clear that my poor baby is being bounced all over the place due to a fault in the chassis. I have even written to the chairman who again dismissed any problems saying they would pass my messages on to their design team. This needs so much regular up… Read Full Review
As rated by real users
" Damaged product and they don't care " Read More
Written by Mark79
" Very good customer service " Read More
" Staff don't know their stuff " Read More
Written by ddougal
" I have never been spoken to so rude!! " Read More
" Worst customer service ever! " Read More