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Written on: 25/07/2014 by eaWilliams277 (1 review written)
having recently visited Mamas and Papas at Gateshead Metro Centre, i was very dissappointed with the sales advice i was given regarding child car seats. The assistant (young lady), who i believe was a manager, informed me that all seats are pretty much the same, and all fittings are similar. This was in total contrast to advice i was given by a member of staff at Mothercare, who gave me the [pros and cons of all the relevant seats, and the advice on which seat was best for my vehicle was spot… Read Full Review
Written on: 26/01/2011
I would definately not go into M&P again.
Having said that I have only just started using my Urbo Pram so think that I may have to at some point as I have read that many people are having problems with wheels.
I ordered an Urbo pushchair with footmuff in August to be delivered to the store for the beginning of December. This was the only easy part of the whole process. Once they had my money they couldn't care less.
I received an email saying that my items had arrived so I set out on a… Read Full Review
Written on: 02/12/2010 by PieDizzle (41 reviews written)
I will never be buying anything from this store again and I advise anyone planning to purchase from Mama and Papas I strongly advise not to. My problems with this store initially started when I purchased the Luna, the staff member dealing with me seemed to have very little knowledge of the pushchairs on the shopfloor, which was fair enough as I could tell she was a new member of staff, however one of the other many senior members could have helped her rather than engaging in their own general… Read Full Review
Written on: 22/10/2010
We read reviews before purchasing this product but have had nothing but problems with it from the start. We have recieved an awful service from Mamas and Papas staff with them being rude and being told there was nothing wrong even though it is clear that my poor baby is being bounced all over the place due to a fault in the chassis. I have even written to the chairman who again dismissed any problems saying they would pass my messages on to their design team. This needs so much regular up… Read Full Review
As rated by our community of reviewers
" They don't answer the phone or reply to emails!!!!! " Read More
" Disgraceful, and that's being polite " Read More
" Avoid!! " Read More
" Dishonest. " Read More
" Worst customer service ever! " Read More