Zara Online Reviews - www.zara.com

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★★☆☆☆
1.7 / 5
From 8 reviews
19% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

This page is for reviews of Zara Online - if you are looking for reviews (or would like to write a review!) of a high street branch of Zara then please visit our High Street Shopping category.
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★★★★☆

“Express delivery - good but extremely expensive! ”

Written on: 09/07/2014

I was initially worried about the customer service side of Zara, however I was relieved when my express delivery arrived when it was expected. I had ordered a playsuit to wear to my Sixthform prom and made the mistake of deciding to eventually go the week before. Due to the panic of not having a dress to wear, I had to pay the expense of the express delivery (£10) - I find this highly expensive for a next day delivery as other stores offer this service for around £4-6. I received… Read Full Review

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★★★★☆

“Good”

Written on: 09/01/2014

Order processing took 2 more days than expected even after taking into account sale period. Zara canada uses purelator so my package arrived neatly and I could track the shipping online. Overall good experience… Read Full Review

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★★★★☆

“Best Store”

Written on: 28/12/2013 by karinblackmon (2 reviews written)

It is best store for me. Here I found special items… Read Full Review

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★★★★☆

“Def would buy again and again online!! ”

Written on: 25/01/2013 by Diantha (1 review written)

Seriously love love love buy online and from my app!! Zara is awesome... I've bought tons of regular prices items as well as sale items! Shipping did take a little longer on the sale items but not much longer maybe 10 days! I've also returned several items as well and had no problem.. Took maybe a week to see the return hit my bank account!! I'm VERY satisfied with everything I've bought... Great quality! Love the free shipping! I'm also a real freak when it comes to ordering online from… Read Full Review

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★★★★☆

“Slow delivery but great items”

Written on: 12/01/2013

I hate going shopping during the sales so ordered some goods in Zara's website on the 2nd January. It took 10 days to receive them but Zara got in touch a couple of days before to apologise about the delay. The clothes arrived neatly folded and didn't look like they had been tried on a million time like in the shops! Overall happy, my only comment is that they need to improve their delivery time… Read Full Review

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★★★★☆

“No problems”

Written on: 23/10/2012

I'm the total opposite of some of the reviews on here as I've ordered a few items online and not had any problems at all. I usually only order online when it's an item that's sold out everywhere and they will email you to let you know it's in stock, so then I order it and hey presto it's delivered. I just ordered a coat on Sunday and it was delivered on Tuesday so it only took 2 days and delivery was free as the item was over £50… Read Full Review

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★★★★☆

“Erm, you can't shop on-line at Zara because the...”

Written on: 20/01/2010

Erm, you can't shop on-line at Zara because the company, as yet, does not OFFER on-line shopping. They are planning to introduce on-line shopping from 2010 some time. No wonder you find the website difficult to navigate! I only get to shop at Zara when I go overseas on holiday and I LOVE their clothes. Had one bad experience in Paris (Left Bank, I think the Rue de Rennes store) when they would not accept my credit card without my passport. I had never heard of that before and shopped at other… Read Full Review

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★★★★☆

“I LOVE ZARA... but the online shop.... It is so hard...”

Written on: 04/06/2009

I LOVE ZARA... but the online shop.... It is so hard to use!… Read Full Review

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