Zara Online Reviews - www.zara.com

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★★☆☆☆
1.7 / 5
From 7 reviews
18.3% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

This page is for reviews of Zara Online - if you are looking for reviews (or would like to write a review!) of a high street branch of Zara then please visit our High Street Shopping category.
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★★★☆☆

“Unreasonable when it comes to returns”

Written on: 18/12/2014 by trCarney11 (1 review written)

I received my order on 11/19/14. Tried to place a return on 11/18/14 and the company notified me that it was past the 30 day return date that the original shipping label was created on. (holidays and out of town travel prevented me from trying and returning sooner) The dress is still in box with tags. if Zara reads this the order number is: 103417799 Even a store credit would suffice The item was : DRESS WITH SHOULDER ZIP 0/7942/361/401/04 Navy blue It was second time ordering dress as the… Read Full Review

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★★★☆☆

“It can't adjust the price for you when you pay more”

Written on: 27/06/2014 by GermanHumphries80 (1 review written)

I like the design of the clothes. After 3 days I purchased +$400 clothes from Zara. The prices were lower 30%. I just wanted to adjust prices of my purchase since I have worn the clothes that they can't be returned. However, it couldn't allowed me to adjust price but return those and purchase again.(but I worn them) I don't like their unbending system. I am willing to spend my money at Macy's to get better customer service… Read Full Review

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★★★☆☆

“East return policy ”

Written on: 14/03/2014 by IrvinEdwards72 (1 review written)

overall a good experience. i had a few faulty products but it was an easy process to return with the given time frame given. i would recommend this to my friends and family. the clothes are and were brilliant… Read Full Review

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★★★☆☆

“WHERE ARE THE AFRICAN AMERICANS ON YOUR T SHIRTS”

Written on: 26/08/2013

I WOULD JUST LIKE TO SAY THAT I LOVE LOVE LOVE ZARA CLOTHING. I RECOMMEND THERE CLOTHING FOR ANYONE WHO LOVES TO STAY UP TO DATE ON STYLE. MY ONLY PROBLEM WITH ZARA IS THERE T-SHIRTS. AS A AFRICAN AMERICAN WOMAN I TEND TO NOTICE THAT NONE OF THERE T SHIRTS PICTURES ANY OF OUR FACES. ALL OF THERE T SHIRTS WITH A WOMANS FACE ON IT HAPPENS TO BE A WHITE WOMAN. PLEASE JUST INCORPORATE OUR FACES ON SOME OF YOUR T SHIRTS ALSO AS WE ARE AS BEAUTIFUL AS ANY OTHER WOMAN. THANK YOU SOME WHAT SATISFIED… Read Full Review

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★★★☆☆

“Can do better”

Written on: 10/01/2012 by troybocat (3 reviews written)

bought all childrens clothes on line before the hols paid for standard delivery 3-5 days arrived 2 weeks later. quality is not brilliant i think they manufacture garments for the sale. quality of goods very poor not impressed… Read Full Review

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★★★☆☆

“I shop in Zara stores frequently and could not obtain...”

Written on: 12/10/2010

I shop in Zara stores frequently and could not obtain the required size in an item and was advised to try online which I did. The ordering process was straightforward and quick. I opted to have my purchase delivered to the store for collection. It took seven days for my item to be available for collection which in comparison to other customers reviews appears to be fairly quick but in comparison to rival stores, a long wait! I must say though that the item was beautifully packaged in… Read Full Review

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★★★☆☆

“I love the shope its self but the website is terrible!...”

Written on: 21/12/2009

I love the shope its self but the website is terrible! I was trying to find somthing and I looked for about 20 mins and stil could not find it! I think that you should go to the store because when you get there, it is so worth it. Lovely clothing but terrible website!… Read Full Review

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