Espares Reviews - www.espares.co.uk

★★★☆☆
2.7 / 5
68
42.7% of users recommend this
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Latest Reviews

★★★★★

“WASHING M/C SPARES”

Written on: 27/05/2016 by ALANBISHOP (1 review written)

BRILLIANT SERVICE. GOT EXACTLY WHAT I WANTED FOR MY OLD WASHING MACHINE. POSTAL COST WAS ALSO VERY REASONABLE. WOULD BUY FROM ESPARES AGAIN… Read Full Review

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★★★★★

“Good and reliable”

Written on: 27/05/2016 by qmOgle158 (1 review written)

I find them to very helpful, very good service & delivery. hope they keep up the good work… Read Full Review

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★★★★★

“Excellent service - would recommend!”

Written on: 26/05/2016 by JayBarry208 (1 review written)

When our hoover head went mysteriously missing, I wanted to buy a replacement from a smaller company, not one of the huge corporations that dominate online shopping. I found the Espares site easy to navigate, and the communication was very good. I was happy with the price of my item and the P&P was reasonable. I ordered and the parcel arrived just a couple of days later! The hoover part itself is excellent and regular cleaning has commenced once again, thanks Espares!… Read Full Review

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★★★★★

“Best online spares site”

Written on: 26/05/2016 by PeteMason (1 review written)

I've traveled through various online spares sites trying to find spares in the past but only Espares have come up with the correct part for both our tumble dryer and dish washer. Easy to use website, swift delivery and no hassle. Perfect!… Read Full Review

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★★★★★

“Amazing Customer Service!”

Written on: 25/05/2016 by BradinDusseldorf (1 review written)

Thank you so much for refunding the price of the item I ordered that didn't fit, PLUS the shipping cost from the UK to Germany! That was a shocking act of generosity, and has ensured my loyalty forever. I look forward to doing business with you WHENEVER I need a spare part. … Read Full Review

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★★★★★

“presser washer dirtblaster ”

Written on: 23/05/2016 by samsung44 (1 review written)

Brilliant item especially for weeds on patios, even used on my car. Ordered this item and it arrived the next day, Espares kept me informed with emails, brilliant customer service,would definitely use them again… Read Full Review

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★★★★★

“flymo”

Written on: 22/05/2016 by 405Tobin (1 review written)

Hello, Thank you for the delivery. Everything arrived and quickly in Belgium. Quoi de mieux pour prolonger la durée de vie de ma Flymo Turbolite 400 indispensable pour une jardin fort pentu. lame pour flymo 400 petite pièce pour tenir le manche… Read Full Review

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★★★★★

“Good service & communication”

Written on: 20/05/2016 by brendairvine (1 review written)

The bags for my vacuum cleaner came promptly but unfortunately did not fit (my fault!) but eSpares will refund the money without question - so would definitely use them again!… Read Full Review

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★★★★★

“Hotpoint washer spares”

Written on: 20/05/2016 by JabariShaw26 (1 review written)

I ordered my spare parts for my hotpoint washer on one day they were dilivered to my address the next day well within the time slot that was allocated to me,WELL DONE ESPARES YOURS J Ratcliffe… Read Full Review

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★☆☆☆☆

“CREDA T620 SIMPLICITY DRY MADE IN UK.”

Written on: 17/02/2016 by reelmccoy (1 review written)

This tumble drier has failed 3 times due to the mains (RELAY COIL) going O/CCT open circuit the first relay was the original and failed after a many years of use. The the two relay's bought from e-spares lasted only a few months. There was no pitting or welding of the relay contacts that can cause the coil to heat up... the windings can then go open circuit. The two replacement relay's from e-spares are listed as genuine parts (Bosch) the same Company that if one was to buy direct from… Read Full Review

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★☆☆☆☆

“Aeg Washing Machine”

Written on: 27/01/2016 by 1510woodmills (1 review written)

Asked for Quote on Damper (shock absorber) emailed back asking model No'etc gave them every thing came back with Quote for £96 so out of this World I looked else where came up with Ransomes very helpful quoted £15 brilliant no point in contacting Espares anymore… Read Full Review

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★☆☆☆☆

“A complete joke - prepare to treated like a idiot”

Written on: 15/10/2015 by smackie65 (3 reviews written)

I ordered a wave guide for my microwave. A part arrived and it was the wrong. I contacted espares and told them it was the wrong part. I even listed the part the sent and the part i actually ordered. I get an email back asking for the serial number and model of the microwave...why as i know the part i ordered was the right part? I sent back the model number but not the serial number as i was at work. They came back saying they could not identify my appliance. I again emailed back saying… Read Full Review

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★☆☆☆☆

“Useless!”

Written on: 16/04/2015 by btSampson157 (1 review written)

Ordered two small parts for pressure washer. They took 2 days to dispatch. Posted 2nd class in envelope (for £2.99 delivery charge) 7 days later(!!!) still not received. Find another company to use- wish I had… Read Full Review

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★☆☆☆☆

“DO NOT USE ESPARES, THEY ARE HOPELESS”

Written on: 30/01/2015 by piWoodard165 (1 review written)

Ordered a replacement for a broken defrost hole cleaner which looked exactly the same and, according to espares site was compatible with my model number. It was marked as in stock. As soon as I ordered they told me it was out of stock and I then waited four weeks. They then sent the wrong part which I returned. They then tell me they're deducting £2.99 for postage, even though it's their fault! What a useless company… Read Full Review

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★★★★★

“fridge hinge”

Written on: 01/12/2014 by AlizaWood115 (1 review written)

I have used E SPARES 3 times and on each occasion have been very happy with their very fast delivery. Less than 24 hours. Their prices are fair too I.E. E SPARES cost £22,75 the same part from BEKO cost me £59 the first time I had to buy one… Read Full Review

Reelmccoy's Comment

Written on: 17/02/2016

How do you know it is a genuine part ??? I presume because they say it is so.... are these parts supplied from a foreign country ? if they were then surely beko had a patent that has now expired allowing second parties to reproduce albeit without the stringent tests passed by QUALITY CONTROL.

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★☆☆☆☆

“Worst experience.. never place order again”

Written on: 18/11/2014 by Schaefer61 (1 review written)

i ordered a microwave latch and made the payment. After completion of my payment i got order confirmation with the details of my payments. Immediate in couple of minutes i got another mail suggesting that item is not in stock and will get it from supplier and send me the mail when dispatched. I waited for almost 15 days and didn't hear anything. Finally i had to cancel the order an order from somewhere else. Yet to get my refund. I don't understand why they should accept the order if item is… Read Full Review

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★☆☆☆☆

“Time wasters”

Written on: 15/11/2014 by Krishl7 (1 review written)

Absolute time wasters. Un-helpful customer services. Then they use a Mickey mouse courier company who failed to deliver part. Sourced my part locally in the end for the same price but without the hassle and without mickey mouse courier prices on top!… Read Full Review

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★☆☆☆☆

“A security risk for users”

Written on: 26/10/2014 by Kenleyz298 (1 review written)

I am still waiting for my parcel after 4 weeks now. I even got an email asking for my personal ID number in order to deliver the parcel. ID number? For what? Wouldn't my postal address be enough?… Read Full Review

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★☆☆☆☆

“Ordered 4 items, received 2 and now won't deliver last 2”

Written on: 10/10/2014 by jkSuarez443 (1 review written)

4 items ordered, 2 in stock. 4 months later, no reminder no goods!!!!!!! I contacted them and they asked for another 24 pound to deliver............ They were hoping it was all forgotten and keep the outstanding 44 pounds. Cheeky bar stewards.. They wouldn't even honour my original order!! Lies lies lies… Read Full Review

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★★★★★

“Cooker oven element”

Written on: 14/09/2014 by sqBauer307 (1 review written)

Ordered oven element on the 8th September at appox 8.30 am, part arrived 15.15 pm on Thursday the 11th, watched video on how to fit, oven up and running by 16.00, 1st class service and will use them again , cost less than £17 and saved me appox £60… Read Full Review

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