Espares Reviews - www.espares.co.uk

★★★★☆
4.4 / 5
327
85.3% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Espares www.espares.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service”

Written on: 30/03/2017 by Ceceliaf345 (1 review written)

Kept informed from order to delivery, parts delivered when they they said they would be. Excellent service, will happily use espares again and recommend them to others… Read Full Review

Report this review
★★★★★

“Cooker part for Stoves oven”

Written on: 29/03/2017 by Clive1946 (1 review written)

The chat facility helped us get the correct part. Price was good & the part was fitted & I had an oven working perfectly again. Pleased to have a quick delivery & a part that was suitable & works perfectly. Service was very good. The website is easy to navigate & the chat facility excellent. I have used the company in the past & will use it again when I need to. … Read Full Review

Report this review
★★★★★

“LG replacement remote control ”

Written on: 28/03/2017 by IsabellLaw (1 review written)

I was very impressed with the service and help given by their professional and friendly and helpful advice so good i had ordered on off a well known website but they sent me the wrong one… Read Full Review

Report this review
★★★★★

“Old Dishwasher Part (older than me anyway!)”

Written on: 27/03/2017 by rogouston (1 review written)

Gorenge dishwasher about 12 years old with quite heavy use there are two filters in the drainage system and the outer finer filter was seen to have expired after a routine cleaning. Espares were contacted by phone and the filter system was not in stock or on their database of modern machines. I was told by a very sympathetic and helpful lady that she would investigate and get back to me and she did! The part was on order from the manufacturer and would take 2 to 3 weeks. On Thursday last an… Read Full Review

Report this review
★★★★★

“Comprehensive extensive efficient and all round excellent”

Written on: 24/03/2017 by james22sniper (1 review written)

Its always a nuisance and inconvenience when an appliance packs up but no longer a cause of stress with Espares on hand! Their amazing comprehensive range of spares has never left me wanting or needing to look anywhere else. Have emailed an order on a Sunday morning, received confirmation that the item has been dispatched by lunchtime and to expect delivery on Monday! Even without express delivery! On the odd occasion where I have specified the incorrect part, their returns procedure is simple… Read Full Review

Report this review
★★★★★

“What fantastic service”

Written on: 24/03/2017 by eyRandall44 (1 review written)

Last week I found that my CDA Fridge Freezer wasn't getting cold enough. Shock and horror my Magnums were going soft. A search of the web suggested that the problem lay with the thermostat. So I looked and found a confusing array of thermostats that supposedly would fit my CDA, but no clear statement. So I contacted espares and received a reply on the 18th March almost an instant reply. I ask for confirmation and sent the model code etc. on Sunday. Not expecting a reply until Monday BUT… Read Full Review

Report this review
★★★★★

“Service and promptness”

Written on: 24/03/2017 by mgFrazier10 (1 review written)

I ordered an item by email from the Espares site and decided to have next day delivery. It worked perfectly and the goods arrived just after 11.00 am the next day. I have used the Espares site many times before, but never with the next day delivery option. Well done Espares keep up the good work and the comprehensive site you operate. I will continue to use you… Read Full Review

Report this review
★★★★★

“Fantastic Customer Care!”

Written on: 17/03/2017

Could not find the part I was looking for on the Espares website, did not even know what the part was called or part number. Sent an email to inquire and described it as best as I could. Day after I received an email with a picture of the part I needed at a very competitive price and voila! How's that for great customer care! … Read Full Review

Report this review
★★★★★

“Washer sorted”

Written on: 09/03/2017 by dippydennis (1 review written)

Whenever there is a fault on our washing machine my wife panics about when it will be repaired. When I realised the element had failed ordered using the next day delivery. Parts arrived exactly as promised and helped by the "how to" videos machine working again. Using your service I am prepared to tackle jobs I was unsure of and keep thinking about call out fees I have saved… Read Full Review

Report this review
★★★★★

“At last, a firm that knows the meaning of service.”

Written on: 09/03/2017 by AyaanPerkins (1 review written)

Polite,knowledgeable,and fast, these guys are really on the ball… Read Full Review

Report this review
★★★★★

“Fantastic service”

Written on: 08/03/2017 by Magsk1 (1 review written)

Just received a part for my fridge that I ordered 2 days ago. Fits perfectly (as they said it would), good value for money and product is good quality. Delivery super quick and great packaging to avoid product damage. Also, a nice and not automated response to the compliment I sent to their customer service team. Thanks. Great job. Happily use you again… Read Full Review

Report this review
★★★★★

“Service provided by Espares”

Written on: 07/03/2017 by Rashad74 (1 review written)

Espares have always provided me with a very good service. Parts ordered always correct quality items and always delivered without delay… Read Full Review

Report this review
★★★★★

“A good service, deserves a good report.”

Written on: 05/03/2017 by ncPittman52 (1 review written)

A pleasure to deal with a good provider. Not always available in this day and age. Hope I have occasion to use your company again in the future… Read Full Review

Report this review
★★★★★

“Excellent Service”

Written on: 03/03/2017

This was my first experience of using your services which I found to be excellent. Delivery was within the timescale and correct parts were delivered. I would recommend your company for service and its excellent prices… Read Full Review

Report this review
★★★★☆

“Vacuum Cleaner Spares ”

Written on: 03/03/2017 by Rodolfo151 (1 review written)

I purchased the spares for an Electrolux Mondo Cylinder Vacuum Cleaner. The pack comprised two tubes, one head, one brush and a tapered attachment. The quality is very good, and it is particularly good value for the price. Delivery was excellent. The replacement head is better quality than the original. Overall I am very pleased with the products… Read Full Review

Report this review
★★★★★

“Great fit.”

Written on: 02/03/2017

Door hinge for bosch washing machine fitted perfectly and was easiy put in place.it wasn't even a branded part but did the job just tbe same. Previous parts we have otdered have been the same… Read Full Review

Report this review
★★★★★

“excellent online service”

Written on: 01/03/2017 by pcLeblanc101 (1 review written)

Having spent an hour searching for the correct fridge spare part on the espares website I could find nothing to match. I emailed the helpdesk and received an answer very quickly with link to the exact part. This was on a Sunday. I ordered the part on Sunday and it arrived on Wed in good condition and it fits! The online communication from espares is very good and very efficient… Read Full Review

Report this review
★★★★★

“Always helpful and excellent service”

Written on: 01/03/2017 by robertandcarole (1 review written)

We have dealt with espareseSpares for a wide range of products over a long time and always been very pleased when I did order the wrong thing which was not suitable I returned it quickly and received a full refund immediately. The video's on 'how to do' are also very helpful… Read Full Review

Report this review
★★★★★

“Excellent Delivery Service”

Written on: 27/02/2017 by Beanathas (1 review written)

First time to order from Espares. Ordered on a Tuesday and had a delivery by ordinary post on Friday Wasn't sure if the part would fit but found the call centre very helpful They asked for a serial no on the appliance, showed me how to obtain this no and then recommended the part I needed Excellent service. My Kenwood food processor was only new and the lid broke. I thought I would have to buy a new one and was delighted to discover Espares. Would definitely recommend this company. … Read Full Review

Report this review
★★★★★

“Helpful and professional ”

Written on: 25/02/2017

Having ordered the wrong item I phoned the customer service and the member of staff how answered was extremely helpful. Within 24 hours I had the correct item and had fitted to my appliance. I would recommend the company to anyone… Read Full Review

Report this review
overview