Espares Reviews - www.espares.co.uk

★★★★☆
4.4 / 5
360
87% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Espares www.espares.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Changing belt on Tumble Dryer”

Written on: 25/05/2017 by vicar17 (1 review written)

When your household appliances break down your automatically think "This is going to cost a fortune" But we were advised by a friend about eSpares. So going online to find the part needed was fantastic. It gave you options i.e makes and models of the appliance so easy to follow so you don't end up ordering the wrong item. The delivery was so fast and then came the time for us to fit it. It was a daunting prospect until we discovered that eSpares also had a demonstration of the fitting of the… Read Full Review

Report this review
★★★★★

“Excellent service and item”

Written on: 25/05/2017 by Busyseniorcitizen (1 review written)

The floor cleaner tool I have just received is excellent. Far better than the original with my Hoover. My item arrived very quickly and I would commend Espares. I have bought from them before and have always received excellent service. AND it's a firm that usually has everything you need at a very good price… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 24/05/2017

I was looking for a small spring for a Black and Decker strimmer. Manufacturer's web site was not helpful. I submitted a request to Espares for help and they contacted me within a few minutes with the correct part. Excellent service. … Read Full Review

Report this review
★★★★★

“Cooker Hood Clips”

Written on: 22/05/2017 by Hackettcg61 (1 review written)

I ordered some replacement fastening clips from my cooker hood on Sunday afternoon. The Clips arrive by Monday lunchtime and the appliance was was back in use in less than 24. Hrs Amazing service… Read Full Review

Report this review
★★★★★

“fantastic service”

Written on: 20/05/2017 by AbbeyWhittaker362 (1 review written)

My order was placed via email on Sunday evening. I received an email on Monday saying the goods had been dispatched. Delivered Wednesday morning - fitted Wednesday afternoon. Excellent service - many thanks will certainly use eSpares again… Read Full Review

Report this review
★★★★★

“No Hassle return”

Written on: 19/05/2017 by busy1945 (1 review written)

At last a company that says No Hassle return and meant it. I ordered a small part for my vacuum cleaner which unfortunately broke on second use. My daughter phoned espares yesterday and a replacement part arrived today. Very impressed with the call centre service… Read Full Review

Report this review
★★★★★

“excellent customer service”

Written on: 19/05/2017 by 468Pollock (1 review written)

Hi, I ordered a dimplex electric fire and a replacement cooker grille pan , for next day delivery , by 10.30 the next day the grille pan had arrived ! no electric fire , upon checking my e mails I was informed of an error and the fire was no longer available [ system error ] I then questioned the postage charges , and later received a mail from customer services for a full credit of postage charges , pretty good service , thanks for a quick resolve to my concerns… Read Full Review

Report this review
★★★★★

“Excellent service!”

Written on: 17/05/2017 by fridgespares (1 review written)

Efficient and excellent service over a number of years… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 14/05/2017 by 416Clay (1 review written)

I rang Espares to explain an item that I had received had some slight damage. I was supplied with a return label and was told the item would be replaced. In less than 24 hours and before I could get to the post office the following day to return the damaged item, I had received the replacement. This is excellent customer service. Thank you Espares!… Read Full Review

Report this review
★★★★★

“The best yet ”

Written on: 12/05/2017 by Trncfra (1 review written)

Excellent customer service , helpful with enquiries' delivery was amazing would recommend the company to everyone and will definitely do business with you again thank you again… Read Full Review

Report this review
★★★★★

“Microwave door latch”

Written on: 07/05/2017 by TAGF (1 review written)

Dear Sir I received the item today. Many thanks for very good service. When I checked if the item was correct for model NN-C897CBBPQ the answer was “This part does not appear to be compatible with Panasonic NN-C897CBBPQ Microwaves.” However, the picture looked correct so I took a chance and ordered it. I can now confirm that this latch head is identical to the one in my microwave. I hope that this information is of help to you, in case other customers should enquire. I will certainly… Read Full Review

Report this review
★★★★★

“EXcelent very pleased.”

Written on: 02/05/2017 by Hensleyhh365 (1 review written)

EXcelent service and postage and very pleased with the way I was spoken to on the phone they were very helpful many thanks p.s… Read Full Review

Report this review
★★★★★

“speed of light!”

Written on: 01/05/2017 by IETZ (1 review written)

The 'drawers' of my Zanussi Fridge-Freezer have been disintegrating for a while. AS they were old I looked on the web without much hope... but eureka... there they were.. AND.. LESS THAN 24 HOURS LATER THEY WERE DELIVERED TO MY DOOR. THANK YOU SO MUCH. I wish all shopping and suppliers were so well stocked and efficient … Read Full Review

Report this review
★★★★★

“First Class Service”

Written on: 30/04/2017 by Cochranqi247 (1 review written)

I phoned my request in on Thursday afternoon after 4.0pm and I received an email on Friday morning informing me that the delivery would arrive between 11.30 and 12.30 that day. It arrived at 11.45am, so I don't think that you can beat that for service… Read Full Review

Report this review
★★★★★

“speedy service”

Written on: 28/04/2017

I ordered a part for my Karcher power washer it arrived within two days, it seemed easier to fit than removing the broken part. After putting the screws back and plugging it in it zoomed into action - highly chuffed! The new part looked a lot stronger than the original part… Read Full Review

Report this review
★★★★★

“Fantastic customer service”

Written on: 27/04/2017 by Ruthie525 (1 review written)

I just wanted to say a big thank you to the customer service agent who helped me select the correct product prior to finalising my order. I now have a fully functional cooker again. Thanks again. Keep up the good work!… Read Full Review

Report this review
★★★★★

“service”

Written on: 27/04/2017 by tfHayden390 (1 review written)

i was very pleased with your prompt service and the way you dealt with my enquiry… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 24/04/2017 by jackiev23 (1 review written)

I ordered a remote control Friday and it was delivered Monday. Excellent service I was emailed every step of the way. The item is first class, at a great price and delivery was very quick. Thank you Espares. I would definately use again and recommend, this firm. … Read Full Review

Report this review
★★★★★

“excellent service”

Written on: 24/04/2017 by Millszt443 (1 review written)

Ordered new charger for vacuum via internet and in less than 24 hours, ordered received and in use. Excellent service!… Read Full Review

Report this review
★★★★★

“When the wife broke the handle to the Bosch...”

Written on: 24/04/2017 by Hughes215 (1 review written)

When the wife broke the handle to the Bosch tumbledryer, l went on line to e,spares ,were l found exactly want l wanted Spoke to bloke on phone who told me the product needed, ordered one, delivered in two days. Fitted handle, good as new, thanks all at e spares… Read Full Review

Report this review
overview