written by avalenksmith on 04/06/2023
So pleased with Brackenwood windows from start to finish . Big shout out to our fitters who were so professional and clean and tidy and really nice respectful pleasant guys who did such a great job on fitting . Would recommend 5 ⭐️ service
written by Wise319 on 29/03/2023
Agent fitted our new French doors. He arrived on time and set to work. It was very cold and rainy out but he covered everything up so as not to get any Rain in house. He worked very efficiently and we were very pleased with the outcome. I was recommended to brackenwood by my daughter who was very happy with them and I must say they are very professional and would definitely use them again if needed.
written by Cliff1967 on 14/12/2022
Just had new windows and front door installed.. excellent workmanship from them both .. polite , courteous and friendly.. went about their work in a professional manner at all times and cleaned up after them selves at every opportunity.. would highly recommend Brackenwood.. we are so pleased with our new windows and front door… excellent work lads!…and glad we chose Brackenwood for our installation.
written by Elaine.61 on 08/12/2022
We are delighted with our new front door and garage door. They worked hard and were friendly, polite and tidy. We would recommend them and Brackenwood. Thank you
written by Kamariv422 on 20/10/2022
We decided to use Brackenwood Windows to fit all new double glazed windows & new front door in our home. The fitterswere fantastic. They were extremely professional & knew their work inside out. Nothing was too much trouble for them. It was a 3 day job. They were punctual & arrived at the agreed time, and finished the work within the 3 days as specified. We found them trustworthy & friendly. They were courteous & pleasant at all times. They were very tidy & clean. They explained how everything worked & before leaving asked if there was anything that we did not understand. We have found the whole experience amazing from the start to finish. The sales person who came out first was a delight & was very helpful. We went to the showrooms in Basingstoke & met with an advisor who showed & gave us different ideas & was very helpful. The Surveyor was also excellent in his work when he came to do the final measurements. We are so pleased we chose Brackenwood for this job. We will certainly recommend them & would not hesitate to use them again. Thank you to all the team for all your hard work & a fantastic job well done.
written by 293Bullock on 10/10/2022
So, first of all I was impressed with the time it took to order our windows & doors to the time of installation. On the day of the fitting, I was introduced to the fitters. It was apparent very quickly that these guys new their stuff. So, for what they had to do they did the work a good time. The finish both inside & out was absolutely amazing. This made the eventual sign of off the work not an issue. These guys even went above & beyond for us doing work that wasn't even theirs to do. By this I mean that the finish on the pebble dash that was from the original window fitting was not of a good quality and they corrected it for us. I would use these guys again in a heartbeat. Overall, I thought what they did was amazing. Great guys with a great sense of humour. If this is the Brackemwood standard, then i would recommend Brackennwood to anyone.
written by Lesleyannecoe on 10/06/2022
Recently had a new composite front door fitted. From first contact to installation the service has been great. Our door looks amazing, so pleased with it. Vasilis, our fitter was very professional, friendly and helpful. Good job tidying up after!
written by JennyTerry on 11/07/2021
From the the off, the Sales Rep was we felt was very precise, honest and explained everything, even when we got confused over something he was instantly involved and reassured us. The installation date was much quicker than was originally advised, but we would rather be told worse case scenario. The installation was completed by two guys who have made an excellent job of the fitting, they were very polite and were very approachable. They are a credit to your company. We felt everything was managed very well, from office staff contacting us, the Rep coming to see us twice, the surveyor visiting, again explaining things, to the installers completing the job. Thank you for a great service and we are happily recommending your company with confidence. Regards
written by Callum230 on 06/07/2019
I recently had 8 doubled glazed windows replaced at home. I sought 4 quotations of which Brackenwood and a.n.other were the most competitive. The sample product as shown to me by the salesman was first class and to be honest the salesman was in my opinion a genuine person. I had a visit from the surveyor to check the actual sizes required all of which went very smoothly without any fuss. The window fitter who came to install the units was very pleasant and I left him to his own devices to get on a replace the 8 units. he completed the work with 2 days and his workmanship was first class. I personally would have no hesitation in recommending Brackenwood to either a friend or colleague. All in all a pain free experience and a good quality product and installation.
written by Deyrick on 01/07/2019
No hard sell pressure from a very helpful salesman who, unlike one of their competitors produced a fully detailed offer/specification including computer design images of the windows/doors within hours….Subsequent excellent installation of quality products by the two fitters who arrived with a van load of dust covers was a dream and not a spec of debris was left on their completion….Yes, I would thoroughly recommend this company and have already done so to friends and neighbours.
written by Tadleycouple on 16/05/2019
Just had our doors and Windows replaced. From the survey and selection in the showroom, through customer installation service to installation - this company was fantastic. The installation team were very efficient and cleaned up very thoroughly afterwards. Would not hesitate to recommend this company.
written by paulscottfleming on 24/04/2019
Not only were bracken wood windows the best price when comparing like-for-like windows and doors on a recent development of mine, the two young men who came to fit my windows were two of the best workmen I have had the pleasure of meeting on my site. They were both incredibly polite and positive, plus they just got on with the job without any issues. These guys are a credit to the Brackenwood business and I’ll be recommending Brackenwood to anyone I know who’s in the market for windows and door.
written by TrevorHoy on 11/04/2019
We would thoroughly recommend both the product and the fitters. Immaculate workmanship and kept our home very tidy and clean whilst completing the work. New door and side panel have attracted a lot of positive feedback and notice from our neighbours.
written by AldoFlores on 02/04/2019
Since moving to my current property I have used Brackenwood for a second time and on both occasions their overall service, price-point, product quality and installation has been faultless. No complaints from me. Would recommend to anyone and they'll be top of my list when it comes to my next purchase.
written by JayneLeask on 25/03/2019
The salesman visiting our home and making the quote was extremely efficient, helpful and explained all aspects. The female member of staff who dealt with several telephone queries from me was polite, helpful and had a very pleasant manner. The installer of our new front door was excellent, his workmanship very good and has manner and demeanour extremely polite, professional and informative. All in all excellent,
written by Samuel1952 on 04/03/2019
We got quotes from a couple of different companies. Brackenwood stood out from the others the moment I made an initial enquiry, through the quotation and survey stage to the fitting. Very thorough and charming to deal with. Really glad we went with Brackenwood.
written by philipJones10 on 12/01/2019
From our initial consultation through to completion everyone we met at Brackenwood were helpful and professional. The product is excellent and the quality is well worth the investment.The fitters for all the products were professional, very helpful and produced a quality installation. I would not hesitate to recommend Brackenwood.
written by PeterDilloway on 01/01/2019
Thank you for a job very well done. We are thrilled and delighted with our new conservatory. The quality and effectiveness of the product is superb. The help advice and services we received at every stage from initial contact at your stall at Country Market to your Sales and Survey through to your Assembly team was outstanding. If I had to fill in points on a questionnaire We would award 10/10 in every category except for the Assembly team who would score 11/10 for going the extra mile in helpfulness.
written by on 28/11/2018
Very pleased with the quality of the product, and the workmanship of the fitters - a credit to the company. Would not hesitate to recommend Brackenwood Windows.
written by McClearyfc476 on 04/08/2018
We were extremely impressed with our experience from the initial phase of the process right through to completion. The whole team, including the salesman, installers and office staff were extremely helpful and caring throughout and we would recommend them always
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