Brackenwood Windows Ltd Reviews - www.brackenwood.com

★★★★★
4.6 / 5
384
92% of users recommend this
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Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com

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Latest Reviews

★★★★☆

“Very happy with the product ”

Written on: 29/06/2016 by Reeves186 (1 review written)

Brackenwood informed us every step of the way from ordering to installation, quick and painless The men installing the windows were very polite and tidy also did the job nice and quick. We would have no problems recommending Brackenwood to friends and family. Brackenwood windows are definitely great value for money… Read Full Review

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★★★★★

“New front door ”

Written on: 28/06/2016 by AshVale (1 review written)

Good professional service from rep to fitters who ensured that we were happy before departing. I was not disappointed I chose this company will be happy to use again… Read Full Review

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★★★★☆

“New Windows and Front Door”

Written on: 27/06/2016 by RichardsonAJ (1 review written)

Product is excellent, with lots of choice of colours and shades for Front Doors. Planning service and sales was very good and responsive to questions and requests. Fitting Service was skilled, clean, efficient and delivered to the agreed timetable. I have no hesitation in recommending the company… Read Full Review

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★★★★★

“Better than outstanding”

Written on: 25/06/2016 by Climate123 (1 review written)

My son first used Brakenwood when he lived in Basingstoke and he was really pleased with the service they provided, two doors and a small window. He recommended Brakenwood to us and they initially fitted our front door. They have now completely fitted the house with new Windows. One required a little more thought as it is an oval shape. Very pleased with the outcome, the fitters were helpful, chatty and nothing was to much trouble for them. The fitting took two days and very pleased with the… Read Full Review

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★★★★★

“Excellent, Efficient,service.”

Written on: 15/06/2016 by P.E.M.F. (1 review written)

I am most impressed with the young men that came to change my windows. I dreaded the whole operation of changing the old windows . . . but . . Had I known how easy it was I would not have worried. I was talked through the job and it was carried out with speed and efficiency, there was no mess, the care taken was first class and cannot be faulted. I am so pleased that I listened to the lady in Homebase The new windows are magnificent. Thank you Brackenwood… Read Full Review

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★★★★★

“Couldn't praise Brackenwood enough!”

Written on: 14/06/2016 by Windy007 (1 review written)

In this day and age when we are so worried about bogus people and being left with shoddy work, I can catagoricly state that Brackenwood have been fantastic and a company I would definitely recommend and trust to fit Windows and doors. We had a window that wasn't straight forward but they managed to supply a perfect fit. The sales person, the fitters, the after sales team, friendly lady at the end of the telephone, they have all been extremely helpful and professional. We had a few hiccups, but… Read Full Review

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★★★★★

“Great product, no fuss installation at great price”

Written on: 03/06/2016 by Hodgesuw462 (1 review written)

Great sales person, no pressure on 'hard sell', the sales person provided information and details on our requirements. Good quote and scheduled installation/survey dates were kept with no issues. Great product, good price, good install, will use again… Read Full Review

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★★★★★

“Windows and doors”

Written on: 30/05/2016 by pete.r.summers (1 review written)

Installation Service was fine. Completed 4 windows and a front door in a day. The design of the windows is excellent and they have enhanced both the appearance and the comfort of the house. I would certainly recommend Brackenwood to others considering installatin of windows or doors… Read Full Review

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★★★★★

“Excellent Windows & service”

Written on: 22/05/2016 by Cadee196 (1 review written)

Thank you for an excellent job. I would particularly like to say what an excellent job our fitters did when they were here. They worked extremely hard to get the job completed as quickly as possible and ensured everything was left clean and tidy afterwards. We were really impressed both with them and their work… Read Full Review

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★★★★★

“Brackenwood are amazing!”

Written on: 18/05/2016 by Wood448 (1 review written)

Well, can I say how fantastic Brackenwood have been. We are about to move and have a ill fitting door, desoerate for help I called the person I dealt with at Brackenwood Windows Basingstoke thinking all they will want to do is hard sell me new Windows. I know they really do need replacing but as we are moving just wanted to get the back door fitted properly. Not knowing even if they could I told the person I dealt with about my plight and that all I need is the door adjusted if at all… Read Full Review

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★★★★★

“An excellent experience”

Written on: 15/05/2016 by SylviieNeell (1 review written)

I put off double glazing the house for many years because of the mess, disruption and high cost I imagined. I was wrong on all counts. The service, quality and fittings from Brackenwood were superb and I am only too sorry not to have had the house double-glazed much earlier. The team of two fitters installed our 16 windows and doors in 4 days with a minimum of damage to the rendering. They were friendly and worked extremely hard. The cost was less than half of what I anticipated. The… Read Full Review

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★★★★★

“VAL”

Written on: 30/04/2016 by ReneO'Leary173 (1 review written)

The second time we have selected Brackenwood to provide double glazing. First time front and side doors - excellent. Second time after a year we had a new bathroom window. We are pleased with the finished products. The workman did an excellent job. Will save up money for more work from the same company. I cant think of anything I did not like about the company or the product. We liked the stage payments and the information provided by the company on the products and the length of time it… Read Full Review

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★★★★★

“3 bedroom house double glazed”

Written on: 22/04/2016 by JohnandJanet1 (1 review written)

We have used Brackenwood previously when we had our last house double glazed and were so impressed with the product and service that we decided to use Brackenwood again for our new house. The workmen turned up on time, were very polite, hardworking and tidy. Overall, I am delighted with the new windows and the customer service I have received from Brackenwood. I would not hesitate in recommending this company to anybody… Read Full Review

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★★★★★

“Would highly recommend”

Written on: 14/04/2016 by thumphreys (1 review written)

The workmanship was fantastic, especially the hand crafted lead work over the bay windows. The fitters were polite and arrived when they said they would. Nothing was too much trouble and the final job exceeded my expectations. Total cost: 53 cups of tea and 12 cups of coffee !!!. I would not hesitate to recommend Brackenwood Windows… Read Full Review

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★★★★★

“Front door replaced”

Written on: 06/04/2016 by Wardharrison (1 review written)

Fantastic service, great guysand a great company, have recommended to all my friends and family. Family gave already had windows replaced and got the same courtesy I did… Read Full Review

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★★★★★

“Excellent and Faultless Service”

Written on: 05/04/2016 by NickiAitken (1 review written)

From initial contact to completion, I cannot fault Brackenwood - all in all I have had my front door, all windows and patio doors replaced and the work has been outstanding. The installers were a joy to have working all day and left the house spotless on finishing the work. I would have no hesitation on recommending - a true example of a local business outshining its larger corporate competitors. 5 star… Read Full Review

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★★★★★

“Windows and Doors.”

Written on: 05/04/2016 by ReynaSharp150 (1 review written)

Having used Brackenwood twice in the last year to have Windows and Doors fitted, we could not be more pleased. All employee`s of Brackenwood have been very Informative & helpful. The fitters were very thorough with their workmanship, their cleanliness and manners were impecable.We would certainly recommend this company and would certainly use them again.. We hope that any follow up if needed will be just as good having previously been let down by another local company from Newbury!!… Read Full Review

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★☆☆☆☆

“Communication”

Written on: 31/03/2016 by Arrow200 (1 review written)

Again Brackenwood called us wanting to provide a quotation and made an appointment but failed to turn up. A telephone call revealed they had lost all record of the visit - a poor show given the numbers of calls asking if they could come to provide us a quote. Come on Brackenwood sort yourselves out and improve your communication!… Read Full Review

Gillwheatland's Response to Arrow200's Review

Written on: 04/04/2016

Brackenwood do sincerely apologise to the author of this review. Unfortunately on the day in question we had a major malfunction of our computerised database resulting in loss of data for that day's sales appointments. Our IT specialists worked very hard to minimise the disruption caused and we are very sorry for the inconvenience some of our customers experienced.

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★★★★★

“Great Job Really happy ”

Written on: 16/03/2016 by Linamaria (1 review written)

I have had my windows f a couple of weeks now and I'm over the moon. fitters were very friendly clean and tidy. The quality of the product is fantastic very happy I would recommend them… Read Full Review

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★★★★★

“Great job!”

Written on: 10/03/2016 by PetaGoodwin (1 review written)

Had 6 new windows and a front door fitted. 1.5 days and the job was done!!! No mess left by fitters - they did a fantastic job! I left a key for them and they worked without my husband and I being around as we were unable to take time off work. Very neat workmanship with minimal damage. We were kept informed by the back office staff every step of the way and everything was done in the time frame that was given to us in the beginning. Altogether a very professional company to deal with and… Read Full Review

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