Brackenwood Windows Ltd Reviews - www.brackenwood.com

★★★★★
4.6 / 5
93% of users recommend this
  • Value For Money

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Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com

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Latest Reviews

★★★★★

“Bracken, I Would”

Written on: 12/12/2014 by Mr.Pod (1 review written)

The fitters worked very well installing our new doors and were efficient and polite at all times. They left our property in a clean and tidy condition. we would not hesitate to recommend Brackenwood and the service provided. BP Blackwater … Read Full Review

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★★★★★

“They really are the best !!!”

Written on: 05/12/2014 by alrightthen (1 review written)

Overall, from start to finish their service has been very professional. The installers were very friendly, knowledgeable and tidy - They are a credit to the company. MY windows and door look fantastic, Thank You. SH Reading… Read Full Review

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★★★★★

“Quality door fitted by first class team”

Written on: 25/11/2014 by pierre.lams (1 review written)

The Brackenwood sales team are dedicated to making sure you get exactly what you want. The fitting team turned up on time and worked solidly until the job was completed. Very polite, neat and tidy and above all professional. Would certainly highly recommend Brackenwood for replacement doors!… Read Full Review

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★★★★★

“Brilliant”

Written on: 24/11/2014 by AmyOlson (1 review written)

Excellent product and outstanding fitters. Very quick and thoughtful workers who solved any problem they came across. No mess was left. I have already recommended the company to a friend… Read Full Review

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★★★★★

“Helping neighbours”

Written on: 24/11/2014 by JohnCT (1 review written)

Brackenwood installed 20+ double glazed windows in 2000 and a large conservatory to our home in 2003 which we have been delighted with. When two near neighbours wanted double glazing for the first time in 2013 and more recently, we did not hesitate to recommend Brackenwood based on our experience. They have both been absolutely delighted with their work, particularly their attention to important detail to ensure high performance in the long term. regards John C Thompson Appleton Oxon… Read Full Review

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★★★★★

“Replacement doors and windows”

Written on: 23/11/2014 by MPWalker (1 review written)

The entire job, from sales to installation, was carried out to my complete satisfaction. In particular, the installation team were punctual, polite and efficient, in a word professional and I would like to thank them for an excellent and efficient installation. I would recommend Brackenwood for window and door replacement… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 14/11/2014

We ordered plantation shutters from this company, so they should have been installed within 10 weeks. It took nearly 16 weeks. Non existent customer service with regard to updating us about the progress of our order, we had to chase them each time as they didn't have the courtesy to contact us. Mucked around at short notice with a potential fitting date, only for them to cancel it with less than 24 hrs notice for us, so a wasted annual leave day. I requested some compensation and apparently… Read Full Review

Gillwheatland's Comment

Written on: 17/11/2014

Brackenwood would like to assure all existing and potential customers that we do take customer service extremely seriously; it is the foundation on which our company has been trading since 1987. Our lead times are dependent on many factors and we strive to achieve timely installations which are convenient to our customers. We would like to apologise to our customer if we did not manage to accomplish this in this instance.

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★★★★★

“Replacement of windows, door, fascias, soffits and gutters”

Written on: 12/11/2014

I am extremely pleased with the whole experience from representatives visit to completion. The fitters worked very hard, especially the window fitter who went out of his way to do a good job despite having a bad cold, and left everywhere tidy once finished. The products are excellent and very good quality. Customer service is also excellent and refunded cost of scaffolding not required without a quibble. Would definitely use again… Read Full Review

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★★★★★

“Double glazing perfection”

Written on: 30/10/2014

The team were friendly, professional and efficient..and cheerful, despite having to work in the most appalling driving wind and rain! I am ashamed to say that they left my kitchen floor cleaner than when they arrived. The windows are wonderful. The difference in the temperature difference in my flat is really noticeable. I couldn't recommend this company highly enough… Read Full Review

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★★★★☆

“excellent craftsmanship”

Written on: 27/10/2014 by dino20 (1 review written)

Excellent job with attention to detail. Would thoroughly recommend this company. The doors look fantastic!! Thank you… Read Full Review

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★★★★☆

“Professionals”

Written on: 24/10/2014 by hvMcConnell283 (1 review written)

Very professional workmen. Great communicators and extremely tidy… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/10/2014 by Gparris (1 review written)

Fabulous job and all the workmen were so very polite, hard working and believe it or not, tidy! Thrilled from design stage through to completion. The end result exceeded our expectations. Thank you to the ground workers and last but not least the plasterer. Oh yes, thank you Brackenwood!… Read Full Review

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★★★★★

“Great job Brackenwood”

Written on: 17/10/2014 by Teelou (1 review written)

The two young men who fitted our windows gave an excellent service. They were v polite, tidy and efficient and took pride in their work. They put extra time in due to unforeseen problems with dormer windows on our old cottage. We are delighted with the quality and appearance of the windows… Read Full Review

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★☆☆☆☆

“appointment”

Written on: 16/10/2014 by chrishighton (1 review written)

did not show up for arranged appointment didn't even bother to let us know steer clear… Read Full Review

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★★★★★

“Fantastic Front door”

Written on: 12/10/2014 by Danifoord (1 review written)

Each stage of the process was very easy. The sales rep was very professional, not at all pushy and came round at a time suitable to me. Only stayed 15 minutes or so which was even better. The finished product is lovely. No mess left and all rubbish cleared. I couldn't have got a better front door and the price was very reasonable. I would definately use them again and would recommend to anyone… Read Full Review

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★★★★★

“Replacement Front Door”

Written on: 01/10/2014

From initial enquiry to completion of installation Brackenwood personnel were most professional. I am very pleased with the whole process and the final result… Read Full Review

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★★★★★

“Excellent Product and Service”

Written on: 26/09/2014 by Raywrighton (1 review written)

We had our Brackenwood windows and doors installed over ten years ago - and they are still looking as good as new. No problem obtaining a matching single window last November for a house extension project. Recently had a problem with a door lock, contacted Brackenwood and a service engineer came within 4 hours to install a new lock. Both my wife and I are extremely impressed with the product and service we have received from them… Read Full Review

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★★★★★

“Window Replacement by Brackenwood Windows Ltd”

Written on: 24/09/2014 by Gybe (1 review written)

The service provided for our window replacement from initial enquiry to completion of work was excellent. The process of understanding our requirement, being kept informed by the Installation Department, and finally fitment was very smooth. The standard of product exceeded our expectations. The Installers were very professional, unfailingly polite, tidy and completed work on time. They were a pleasure to have around. I have no hesitation in recommending Brackenwood Windows Ltd… Read Full Review

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★★★★★

“My new front door”

Written on: 12/09/2014 by kiki2000 (1 review written)

The twins who fitted my door were top notch. They calmly got on with the job in a professional and friendly manner. What set them apart was they went way beyond the 'call of duty' by putting back my curtain rail. They even dug around the van to find plugs to solve the problem of getting it to fit. All in all I have to say it was a pleasure dealing with Brackenwood from start to finish. I'm looking forward to a warm cosy winter and lower fuel bills. Thank you everyone. Doreen G Maidenhead… Read Full Review

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★★★★★

“Plantation Shutters”

Written on: 01/09/2014 by JamarcusDuckworth (1 review written)

I am writing to inform you that my shutters have been installed today. Both fitters did an excellent job and I am most grateful for their patience in dealing with me as I am quite a fussy customer. That said, they are the first trades persons who have completed a job to my satisfaction on the first attempt and that is quite something! … Read Full Review

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