Brackenwood Windows Ltd Reviews - www.brackenwood.com

★★★★★
4.6 / 5
438
92.7% of users recommend this
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Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com
Brackenwood Windows Ltd - www.brackenwood.com

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Latest Reviews

★★★★★

“A thoroughly professional service from initial enquiry...”

Written on: 20/07/2017 by Windowsathome (1 review written)

A thoroughly professional service from initial enquiry to completion. Quality product with a superb fitting team. Thank you Brackenwood Windows Ltd, we are thrilled to bits with our new windows. It is a high quality product and we would definitely recommend this company to our family and friends… Read Full Review

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★★★★★

“Thank You Brackenwood.”

Written on: 17/07/2017 by sueeast (1 review written)

We recently had Windows and Doors installed by Brackenwood. The process was straight forward and informative. The representative visited, gave ideas, drawings and a no messing price! (different from other that had visited) This was swiftly followed by a visit from the Surveyor, he was very particular with his duties, kept me informed and answered all my questions. An installation date followed shortly after and as agreed two guys showed up and commenced works. These two were also fantastic, got… Read Full Review

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★★★★★

“Replacement front and patio doors”

Written on: 10/07/2017 by jimwaugh (1 review written)

The work was performed one day earlier than scheduled, by mutual agreement. The installers were friendly and efficient. They gave us a detailed briefing on the operation of both doors, which were entirely different to the originals. The work was completed earlier than we had expected, taking less than four hours. The end result was fully up to our expectations and four weeks later, we remain as pleased. Choosing Brackenwood was a good decision… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/06/2017 by 1953Glass (1 review written)

We are delighted with our new windows and doors, and with the service we received from beginning to end. There was no 'hard sell'; the salesman was polite and informative without being pushy. He responded promptly to emails also. The fitters arrived on time, and carried out the work quickly and efficiently, and completed our whole house within one day. They also tided up after finishing the work. We are very happy with the product and the quality of work, and also the cost which we felt… Read Full Review

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★★★★★

“Windows & Door”

Written on: 29/05/2017

We had our windows & back door replaced on the 10th May, The fitters arrived at the time stated, and got to work straight away, dust sheets were put down everywhere. including the stairs, and nearby furniture, the old windows taken out & the new ones put in speedily but care was taken to fit them properly. with all seals double checked. At the end of the day, all old window frames were taken away along with all the rubbish, dust sheets taken up, and rooms HOOVERED. to our joy and amazement, we… Read Full Review

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★★★★★

“Excellent service”

Written on: 24/05/2017 by PhilipOE (1 review written)

We have used Brackenwood several times and found them to be competitive with top quality products. Their installers were great, friendly and did a really good clean job… Read Full Review

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★★★★★

“Brackenwood Back Door”

Written on: 18/05/2017

Recently had a replacement back door fitted by Brackenwood Ltd. Very pleased with the quality of the door itself and the professionalism of the company, both throughout the procurement process and the actual fitting. Chap that fitted it was pleasant to deal with, also quick and thorough… Read Full Review

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★★★★★

“French Doors”

Written on: 01/05/2017 by Annodominii (1 review written)

The installation team were professional yet friendly, they fitted the doors and windows efficiently and cleaned up after themselves very well. They even tolerated our two dogs having to check their workmanship! The follow-up engineer who sorted out the problems (none of which were down to the installers, but faults at point of manufacture) was also professional yet friendly and cleaned up very well too… Read Full Review

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★★★★★

“Excellent value, quick delivery and tip top quality...”

Written on: 21/04/2017

We had been looking for replacement windows and front door for a couple of months, and I'm always a fan of supporting businesses local to me. Brackenwood are a long established business in the NE Hampshire area so seemed an obvious choice. The initial sales meeting was easy, no pressure to 'upgrade' etc (although we already knew precisely what we were shopping for). The quote supplied at the end of the initial meeting surprised me, being about £2,000 less than I had expected and, as my day… Read Full Review

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★★★★★

“New French Doors”

Written on: 17/04/2017 by bluebishop61 (1 review written)

We had new French Doors fitted two weeks ago, and the quality of the doors was excellent. The fitter was very professional & courteous and fitted the doors in half a day, and cleared up after him and took our old doors away as well. We have never used Brackenwood Windows before, but will certainly use them again!… Read Full Review

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★★★★★

“Great Product”

Written on: 12/04/2017 by Delaneybi351 (1 review written)

Love the replacement sliding sash windows - they hnd have improved the appearance of the house making it look fresh and up to date. Several neighbours have commented on the improvement. First class team… Read Full Review

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★★★★☆

“Composite Front Door”

Written on: 10/04/2017 by JonKey (1 review written)

Good and friendly service from the office staff, and a prompt survey and delivery of the door. It was fitted in a clean and considerate manner. However do make sure you check and double check the efficiency rating you want before ordering, ours seems to be a C when i thought we'd gone for an A rating. However our house is much warmer since having the new door fitted, so we're pleased. The fit & finish is very good… Read Full Review

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★★★★☆

“Composite Front Door”

Written on: 10/04/2017 by JonKey (1 review written)

Good and friendly service from the office staff, and a prompt survey and delivery of the door. It was fitted in a clean and considerate manner. However do make sure you check and double check the efficiency rating you want before ordering, ours seems to be a C when i thought we'd gone for an A rating. However our house is much warmer since having the new door fitted, so we're pleased. The fit & finish is very good… Read Full Review

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★★★★★

“Very pleased with the service provided by Brackenwood”

Written on: 31/03/2017 by Janiyahs118 (1 review written)

Brackenwood were recommended to us by friends who were very pleased with their new window and doors. From the first phone call, to the visit by their representative to the surveyor calling and us placing our order everything ran smoothly and quickly. We are very pleased with our new back and front doors, the quality is excellent. After our old doors the difference in sound and heat insulation and security is very noticeable. The fitter was very efficient he cleared up when he had finished and… Read Full Review

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★★★★★

“Front and back door”

Written on: 24/03/2017 by CedricDolan283 (1 review written)

Very pleased with the quality of the doors especially the front door. It has let so much more light into the hallway. The young man who installed them was very thorough, helpful and polite. Being on his own he worked extremely hard, and cleaned up afterwards. Brilliant, well done… Read Full Review

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★★★★★

“A company to be trusted”

Written on: 22/03/2017 by Cristinaw338 (1 review written)

A representative telephoned very soon after speaking to a lovely lady sitting near the exit of a shop we were visiting and she had all the information to hand regarding new windows. We were telephoned to make an initial appointment. There was no delay in sorting our requirements and a price was available there and then. We then changed our mind and without any dramas our revised order was on its way. A surveyor visited and offered advice on subtle changes to which we were grateful and… Read Full Review

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★★★★★

“Composite door”

Written on: 20/03/2017 by jlDavis241 (1 review written)

After being pleased with full double glazing and the process from start to finish, especially the fitting, we ordered a composite door with side windows and once again delighted with the professional way it was completed from ordering, surveying and excellent fitting… Read Full Review

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★★★★★

“Happy Customer JK”

Written on: 01/03/2017 by HappyJK (1 review written)

The message i would like to share with you all is from the time i picked up the phone to the time the job was completed this company was very professional. the staff were very helpful and the workmen very clean and tidy. Overall very satisfied with this company and staff that supplied a great service and good value for the work carried out. Thank You … Read Full Review

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★☆☆☆☆

“Service charges-beware”

Written on: 27/01/2017 by PatrickRodriguez (1 review written)

Following the poor installation and quality of the units, (see my earlier 2* review,here.) I now find that Brackenwood demand a £70 call out change after only 12 months. A failure so soon shows, again, poor quality and installation, and a total lack of interest in customer satisfaction. There's no way I should expect to pay before they will even look at the problem! This company is truly shocking and I recommend going ANYWHERE else. … Read Full Review

Gillwheatland's Comment

Written on: 02/02/2017

Brackenwood would like to reassure its customers and future customers of our commitment to providing a first class after-care service. We have been unable to confirm the identity of the author of this review and would welcome the opportunity to discuss their service requirements. To that end we would urge them to contact our Service Manager.

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★★★★★

“Stunning.”

Written on: 25/01/2017 by Godalming26 (1 review written)

There is no better word to describe our new Brackenwood windows. I never thought that plastic windows would fit in with the look and feel of the old wooden frames that are still intact in the original part of our house that was built over 100 years ago. But when the windows in our 25-year old extension started to rot we decided to look for replacements. Luckily, we were recommended to contact Brackenwood. Everyone that we spoke to or dealt with, from the sales adviser to the surveyor, the… Read Full Review

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