Key Search Consultancy - www.keysearchconsultancy.com Reviews
Latest Reviews
★☆☆☆☆
“Websites disabled”
Written on: 07/11/2011 by Avro (1 review written)
The websites for both Key Search and Inkfish are now disabled. I guess that tells you all you need to know about the affiliation between these companies. (read more)
★☆☆☆☆
“Fraudulent company and have filed police report”
Written on: 13/10/2011
I wish I researched this company and read reviews before. Basically they contacted me about a 1 year SEO service - said seemed ok and then called to get my credit card details - said not payment would be taken until I was happy with outline what they were going to do and services. After that call they NEVER contacted me again! I noticted over 700 pounds were taken from my account and thought that was odd as they did not have my website log in details to make changes etc. Next I called and... (read more)
★☆☆☆☆
“www.keysearch consultancy.com - 'consultancy' ha! ha!”
Written on: 05/08/2011 by markov_25 (1 review written)
Last year we were invited to join there 'consultancy' with a view to improving Google ratings, slick pitch, good price, how could we resist? We paid our money and took our chances. Have since tried to contact them to no avail "we'll call you back in a jiffy"... Last week Inkfish illegally tried to take money from our credit card and would have succeeded had we not checked on-line whom they were...these are the same guys that started 'granny bashing' in the 70's only this time in suits!! Mark (read more)
★☆☆☆☆
“Beware of them!!”
Written on: 27/07/2011 by Rossi144 (1 review written)
After a very bad expierience with key Search - they did not achieve any of the claims re optimisation and refused to refund our money as promised at the time of sale - we finally reclaimed the money through Mastercard who did a great Job. Today we get our Mastercard statement to see an amount charged from Ink Fish Creative Ltd - We have contacted Mastercard and they apprear to have picked up the Key Search clients billing details - I wonder how!! Mastercard will attempt to recover this... (read more)
Guest's Response to Rossi144's Review
Written on: 27/07/2011
Seriously, inform the Police.
Dan Carney's explanation for these repeat payments has been that they are either errors or automatic renewals. If the client doesn't contact Key Search to cancel the service then it will automatically renew and another payment will be taken. Apparently it's in the terms & conditions. This, however, is completely different. There is no way it can be legal to transfer someone's payment card details to another company and just start taking payments. This is either theft or, at the very least, fraud. Either way, it can't be legal and must be stopped. The only way he will stop is if the Police get involved.
Contact the Police.
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Guest's Response to Rossi144's Review
Written on: 27/07/2011
Hi,
As a managing partner of Inkfish i can categorically state that we are in no way affiliated with Key Search Ltd. We have simply acquired their database of clients as they are preparing to enter liquidation. Any history with Key Search can in no way be attributed to ourselves. We are all out of the office until the 1st August, where if you could contact us on this date we would be more than happy to look into your issue. I can confirm we operate with integrity and any abuse of company information will be treated with the highest of priority.
If you could email, hello@inkfishcreative.co.uk with all your details i can ensure it will be looked into first thing.
Kind Regards
Inkfish Creative
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Guest's Response to Rossi144's Review
Written on: 28/07/2011
Seriously, inform the Police. This is a crime. There is no way this transaction could be an error or a renewal for an annual service because you have not signed up for a service with this new company. Someone has deliberately set up this transaction and taken money from your account. That is straight up theft and this must be stopped.
Contact the Police.
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Guest's Response to Rossi144's Review
Written on: 28/07/2011
If Inkfish is in no way affiliated with Key Search, can you then explain why the content on the "WEBSITE OPTIMISATION" page on the Inkfish website is an absolute duplicate of the content of the "Search Engineering" page on the Key Search website?
So Inkfish are offering an absolute duplicate service of that offered by Key Search?
http://www.webdesigninkfish.co.uk/website-optimisation.php
http://www.keysearchconsultancy.com/services/search-engineering.php
That seems odd to me.
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Guest's Response to Rossi144's Review
Written on: 28/07/2011
Thanks Mr Inkfish - but the bottom line is you have taken money from our company credit card without authorisation.
I have reported this to Mastercard who informed me your company has a number of similar activities and reports being investigated by them at the moment. Strange how this can be when at the end of the day its Ink Fish on the statement. I did try to call yesterday and the phone message asked me to call to another number. I am sure Mastercard alongside myself will inform the Police. The IT industry does not need people like this opperating. Thanks and goodbye.
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Guest's Response to Rossi144's Review
Written on: 28/07/2011
It's hard to believe that they are not affiliated when Inkfish Creative is registered to the sister of the managing director of Key Search.
I would say they are very much affiliated, especially given that Inkfish are taking payments illegally in the same way that Key Search were.
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Guest's Response to Rossi144's Review
Written on: 29/07/2011
"in no way affiliated with Key Search Ltd" ? Then why does Dan Carney's Linkedin page say that he is "Manager at Inkfish Creative".
I think you're telling fibs!
For those who don't know, Dan Carney is/was the managing director of Key Search Ltd.
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Guest's Response to Rossi144's Review
Written on: 29/07/2011
We have just had exactly the same experience and have contacted the police, trading standards and I am about to contact the papers.......how does this man sleep at night!
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Markov_25's Response to Rossi144's Review
Written on: 05/08/2011
Same for us!!
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Reabray's Response to Rossi144's Review
Written on: 16/08/2011
Crooks!! In January, I paid Key Search £690.00 to optimise my company website and they did nothing and we were unable to contact them! When I checked through a credit search, they had not been trading for about 6 mths. In July I received an email saying that Ink fish(Incorporated in May) had 'acquired' the Key Search data base. On the same day they took £238.00 using the same credit card details (which, yes, until you cancel your card they can carry on doing!)
I have the local Police here as I email, writing a statement. I also have informed trading standards in Stockton on tees. If you Google 'Key Search and Daniel Carney' and 'Ink Fish and Daniel Carney' you will see they are one and the same!
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★☆☆☆☆
“Avoid!!!”
Written on: 11/07/2011 by goZzee
Full of promises but total lack of substance. My company used Key Search Consultancy who were full of promises, once payment was received by them there was a total lack of communication. They eventually got my website to page 20 after a year of work then refuse to answer any of my emails. My best advise is to AVOID (read more)
★☆☆☆☆
“Ripped Off, Double Payment Taken, Site Infected,...”
Written on: 16/06/2011 by pcpuk
I don't know where to start, more or less like everyone on here I have been totally conned out of my money. They charged me twice but I eventually was lucky and noticed and got my money refunded after I got in touch with the credit card company. Of course I gave them FTP access to my site and what did they do they had numerous redirects on the site and infected the site with trojan horses and advertisements. I cant believe I was stupid enough to let this happen but they really looked a... (read more)
★☆☆☆☆
“Had a terrible time with this company, was lied to...”
Written on: 11/05/2011
Had a terrible time with this company, was lied to from start to finish, took more money from my account than I had agreed to, did promise to pay me back but only after I threatened to bring the police in, and only started the work on my website again when I threatened them with the police. The works never been finished, never got my money back and have now ended up with a website thats not working. Now having to have another look at my site and try to sort it out, problem being keysearch... (read more)
★☆☆☆☆
“Their website http://www.keysearchconsultancy.com/ now...”
Written on: 27/04/2011
Their website http://www.keysearchconsultancy.com/ now states that all customers would receive details in the post.. I for one have not received anything?? And i suprised by this because they seemed such a trust worthy company and never let me down... Apart from the obvious taking money unlawfully out of my account and not doing the work they promised... (read more)
★☆☆☆☆
“They tried to get money only 2 weeks ago from my...”
Written on: 14/04/2011
They tried to get money only 2 weeks ago from my business , they knew they were going into liquidation.
I was promised to be number one in three months.
This never happened.
Please do not send them your bank details as they said to me that they had mine and were going to take it.
I said no they had no right and they just hung up.
I was a lucky one please use other companies.
(read more)
★☆☆☆☆
“Dear Daniel Carney. ”
Written on: 06/04/2011
Dear Daniel Carney.
I am onto you.
I have reported your company for fraud after 2 amounts of money were taken from my bank without my permission, these WERE NOT RENEWALS and the police fraud team totally agree with me and this is being taken VERY seriously by them.
How you can sleep at night is totally beyond me.
(read more)
See next 10 reviews
Showing 1 - 10 of 23 Reviews
★☆☆☆☆
“Keysearch get a -100 for overall rating and customer...”
Written on: 04/04/2011 by ukgent (1 review written)
Keysearch get a -100
for overall rating and customer service from me.
Good news, if you request and fill in that simple disputes form from
the bank and explain your situation to your credit card company :
you can get back ALL of your money.
Large or small amounts.
Your bank will attempt to retrieve the money from Keysearch's bank.
My bank asssured me that if you contracted Keysearch
to fulfill a job during the entire year...you can still apply
for a refund any time within that...
(read more)
Guest's Response to ukgent's Review
Written on: 11/07/2011
I have just notified my bank. I paid by business credit card. They say the time limit is beyong the constraints and they can
do nothing!
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★☆☆☆☆
“I am a Keysearch client, and business owner. ”
Written on: 03/04/2011
I am a Keysearch client, and business owner.
This business was clearly in trouble 3 months ago, disconnected phone lines, new bank accounts, failure to maintain a Paypal account??
Liquidation is never going to be pleasant, but please tie up your loose ends with dignity. Taking payments from customers credit cards a week before you vanish off the face of the earth is dishonest.
Staff may have stolen, but I suspect this is because they haven't been paid Daniel Carney and are now holding...
(read more)
★☆☆☆☆
“Dear Mr Carney ”
Written on: 01/04/2011 by kandyl (1 review written)
Dear Mr Carney
I have read your letter above, and have these coments and suitation that i require you to answer via yourself making contact with me direct or through your solicitor.
Firstly may i answer some of your coments that you make in your statement.
You state - I can however unequivocally state that no one at Key Search has acted in a fraudulent manner. These "unauthorised" or "duplicate" transactions are not fraudulent at all, they are simply a renewal for a service that we have...
(read more)
Ukgent's Response to kandyl's Review
Written on: 04/04/2011
Dear kandyl,
<br/>I share your view of Keysearch.
<br/>Good luck with your claims.
<br/>
<br/>If paid by Card you can claim from your card company.
<br/>If direct debit, you can choose to go small claims court.
<br/>
<br/>The other issues re FTP breach, website destruction and virus,
<br/>I am not up to date on.
<br/>
<br/>I design my own websites and I was having kittens
<br/>about letting Keysearch have access to my websites.
<br/>My gut feeling said 'no... I don't trust them'.
<br/>
<br/>I was not sure why I was having the sweats...
<br/>but when my salesperson left, unnanounced
<br/>I knew it was going downhill.
<br/>
<br/>
<br/>I would reccommend striking while
<br/>the iron is very, very hot.
<br/>It is smoking hot at the moment.
<br/>
<br/>If you also feel it is a police
<br/>matter then you also have that option.
<br/>Other people are doing so and as
<br/>I understandthe more people report Keysearch.
<br/>the more the Nottingham police have to work with.
<br/>
<br/>The best of luck!
<br/>
<br/>UKgent.
<br/>
<br/>
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Johnjo23's Response to kandyl's Review
Written on: 11/05/2011
www.NovationOnline.com
<br/>
<br/>[name removed] New company
Reply to this comment
★☆☆☆☆
“IF YOU WANT TO BE STRESS FREE AND HEALTY MUST AVOID ”
Written on: 31/03/2011 by Naiad (1 review written)
IF YOU WANT TO BE STRESS FREE AND HEALTY MUST AVOID
I am getting angrier to myself now!!
This "company" has taken my £1400 I must be very stupid,
I have chase them up for months and months to do the work they have promised to do,
The person who says he is the responsible manager there, always gives you false promises, talks too much...
The person there who is responsible for the coding, doesn't have a clue what he is doing...
No recommendations at all
(read more)
★☆☆☆☆
“HI I have been dealing with this company for approx 5...”
Written on: 30/03/2011
HI I have been dealing with this company for approx 5 months. Paid £293 for the year and after many months of chasing was finally up and running as promised. I then received a pretty good service for one month before they then decided to take an authorised £600 from my bank account! Only realised today so now am unable to get hold of them as have closed down! Avoid at all costs! Now in battle to try and get back my money! (read more)
★☆☆☆☆
“Key search consultancy words fail me broken promises...”
Written on: 30/03/2011
Key search consultancy words fail me broken promises money grabbing unauthorised and now guess what have gone bankrupt, dissapeared not paid wages etc how safe is your website. (read more)
Ukgent's Comment
Written on: 06/04/2011
Good question....to protect your website you need some fairly standard information.I hope this helps... 1/ Your proof of ownership of your website domain.(eg if someone else buys it for you they can run off with it or demand a fee to return it to you)*It's always best to buy the website name (domain) yourself withyour own name and address from a reputable domain seller.This way the domain will always be yours.**You need to know when your domain is renewable so that you can pay it and keep your domain or it will be bought by someone else or lapse.2/ Your passwords for FTP download
<br/>(so you can get into your website and make alterations or updates)3/ Your username for FTP download.(so you or your designer can get into your website and make alterations or updates).Cheers, Ukgent.
<br/>
<br/>
<br/>
<br/>3 Your username for FTP download.
<br/>(so you can get into your website and make alterations or updates)
<br/>
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★☆☆☆☆
“Actually I don't give KeySearch Consultancy any...”
Written on: 30/03/2011
Actually I don't give KeySearch Consultancy any stars... minus stars in fact!
I have had a second unauthorised payment taken from my credit card by Key Search Ltd. I only became aware of this when an ex member of staff (who is owed a couple of thousand pounds in wages by the company)called me to advise what was happening.
Today I reported this crime to my local police. If this has happended to you too, the police have asked me to adive anyone in this situation to report it also. Just...
(read more)
★☆☆☆☆
“I feel sorry for anyone who paid for services from...”
Written on: 29/03/2011
I feel sorry for anyone who paid for services from this company using a debit card. At least now that they've taken another two payments from my credit card without permission, I have some protection and should get it back.
I've already contacted the police and trading standards, and would advise anyone else to do the same, as it looks like this conpany has ceased trading and have been taking extra payments from more of their customers than just me!
(read more)
Bex88's Comment
Written on: 30/03/2011
I too have fallen foul to this company and have now just received confirmation from one of their senior employees that the company HAS gone bankrupt!!
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★☆☆☆☆
“AVOID THIS COMPANY!! they took my money with the...”
Written on: 28/02/2011
AVOID THIS COMPANY!! they took my money with the promise of 1st page google ranking...then did nothing to my site for 3 months..they continued to do nothing then collected some more money from my credit card with NO permission...boarderline fraudsters. (read more)
★☆☆☆☆
“If there was a box for NO stars i would have selected...”
Written on: 10/02/2011
If there was a box for NO stars i would have selected it... avoid like the plague. Even took money from my debit card twice, promised to give it back via cheque? and guess what i'm still waiting for a refund, i've had to cancel all my business payment cards at a huge inconvienience.
DO NOT USE THIS COMPANY !
(read more)
See next 10 reviews
Showing 11 - 20 of 23 Reviews
★☆☆☆☆
“This company is a absolute disgrace. I signed up to...”
Written on: 05/02/2011
This company is a absolute disgrace. I signed up to one of their SEO services (when i say signed up i should say i was pestered and harrased into foolishly giving them my money) Nothing has been done to my website ive asked and asked for them to sort it out, ive asked for my money back and nothing. apparently i dont qualify for a refund. A joke. if you get a phonecall from them and you think its intresting, its not its a con and a rip off. (read more)
★☆☆☆☆
“We have found the Company very difficult to deal with...”
Written on: 31/01/2011 by keithrawson (1 review written)
We have found the Company very difficult to deal with and they have taken over £1,000 from us for which they messed up our website, have done absolutely nothing as far as optimisation is concerned and have refused to give us back the access codes so that we can have our web site put right. The bulk of the money paid was for optimisation. I would not recommend them to my worst enemy! We issued a County Court Summons aginst them for the money paid and have been awarded Judgement. We intend to... (read more)
Kandyl's Response to keithrawson's Review
Written on: 28/03/2011
I too have had dealing with this company they have taken money from my personel account without permission causing me to go overdrawn and facing charges i'm a single mother trying to make a go of my own business and their promises from their sales team and my so called account manager all have turned out to be false.I have not been able to get hold of anyone since friday and after searching the company today it looks like the owner has done a runner with mine and by the look of it lots of other peoples money.
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Ukgent's Response to keithrawson's Review
Written on: 04/04/2011
Hi Keith,
<br/>I had so many doubts about Keysearch
<br/>during the entire process.
<br/>
<br/>It really is a matter of blind trust
<br/>with SEO companies as often you can not
<br/>'see' what they actually have done.
<br/>
<br/>Unless they send you secreenshots or images
<br/>of their word placement. Its a very virtual
<br/>biz!
<br/>
<br/>Once I read your review I also rang
<br/>Keysearch and they were not answering.
<br/>
<br/>I now have a claim form
<br/>from my Card company for a refund.
<br/>
<br/>Thanks for taking the time to do your
<br/>review it helps everyone.
<br/>
<br/>UKgent
Reply to this comment
★☆☆☆☆
“This company do not deserve any stars ”
Written on: 12/11/2010
This company do not deserve any stars
DONT' TOUCH WITH A BARGE POLE!
They take you money with the promise of 1st page Google for 10 key words and even provide you with a 100% money back guarantee. What can you lose? Your money and not get what you paid for!
We signed up to Key Search Consultancy in April 2010 and they have us all the necessary promises and pushy sales patter and told that it would take 6-8 weeks of optimising before we would achieve page 1. Quite reasonable you would...
(read more)
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Guest's Response to Rossi144's Review
Written on: 27/07/2011
Thank you. Fortunately I closed my bank account associated with the debit card. But I have warned a few other people to check their accounts, so again. Thank you. Please note that this is theft, not fraud, theft. Call Nottingham police and report it.