Written on: 13/10/2011
I wish I researched this company and read reviews before. Basically they contacted me about a 1 year SEO service - said seemed ok and then called to get my credit card details - said not payment would be taken until I was happy with outline what they were going to do and services. After that call they NEVER contacted me again! I noticted over 700 pounds were taken from my account and thought that was odd as they did not have my website log in details to make changes etc. Next I called and... (read more)
Written on: 05/08/2011 by markov_25 (1 review written)
Last year we were invited to join there 'consultancy' with a view to improving Google ratings, slick pitch, good price, how could we resist? We paid our money and took our chances. Have since tried to contact them to no avail "we'll call you back in a jiffy"... Last week Inkfish illegally tried to take money from our credit card and would have succeeded had we not checked on-line whom they were...these are the same guys that started 'granny bashing' in the 70's only this time in suits!! Mark (read more)
Written on: 27/07/2011 by Rossi144 (1 review written)
After a very bad expierience with key Search - they did not achieve any of the claims re optimisation and refused to refund our money as promised at the time of sale - we finally reclaimed the money through Mastercard who did a great Job. Today we get our Mastercard statement to see an amount charged from Ink Fish Creative Ltd - We have contacted Mastercard and they apprear to have picked up the Key Search clients billing details - I wonder how!! Mastercard will attempt to recover this... (read more)
Written on: 11/07/2011 by goZzee
Full of promises but total lack of substance. My company used Key Search Consultancy who were full of promises, once payment was received by them there was a total lack of communication. They eventually got my website to page 20 after a year of work then refuse to answer any of my emails. My best advise is to AVOID (read more)
Written on: 16/06/2011 by pcpuk
I don't know where to start, more or less like everyone on here I have been totally conned out of my money. They charged me twice but I eventually was lucky and noticed and got my money refunded after I got in touch with the credit card company. Of course I gave them FTP access to my site and what did they do they had numerous redirects on the site and infected the site with trojan horses and advertisements. I cant believe I was stupid enough to let this happen but they really looked a... (read more)
Written on: 11/05/2011
Had a terrible time with this company, was lied to from start to finish, took more money from my account than I had agreed to, did promise to pay me back but only after I threatened to bring the police in, and only started the work on my website again when I threatened them with the police. The works never been finished, never got my money back and have now ended up with a website thats not working. Now having to have another look at my site and try to sort it out, problem being keysearch... (read more)
Written on: 27/04/2011
Their website http://www.keysearchconsultancy.com/ now states that all customers would receive details in the post.. I for one have not received anything?? And i suprised by this because they seemed such a trust worthy company and never let me down... Apart from the obvious taking money unlawfully out of my account and not doing the work they promised... (read more)
Written on: 14/04/2011
They tried to get money only 2 weeks ago from my business , they knew they were going into liquidation.
I was promised to be number one in three months.
This never happened.
Please do not send them your bank details as they said to me that they had mine and were going to take it.
I said no they had no right and they just hung up.
I was a lucky one please use other companies. (read more)
Written on: 06/04/2011
Dear Daniel Carney.
I am onto you.
I have reported your company for fraud after 2 amounts of money were taken from my bank without my permission, these WERE NOT RENEWALS and the police fraud team totally agree with me and this is being taken VERY seriously by them.
How you can sleep at night is totally beyond me. (read more)
Written on: 04/04/2011 by ukgent (1 review written)
Keysearch get a -100
for overall rating and customer service from me.
Good news, if you request and fill in that simple disputes form from
the bank and explain your situation to your credit card company :
you can get back ALL of your money.
Large or small amounts.
Your bank will attempt to retrieve the money from Keysearch's bank.
My bank asssured me that if you contracted Keysearch
to fulfill a job during the entire year...you can still apply
for a refund any time within that... (read more)
Written on: 03/04/2011
I am a Keysearch client, and business owner.
This business was clearly in trouble 3 months ago, disconnected phone lines, new bank accounts, failure to maintain a Paypal account??
Liquidation is never going to be pleasant, but please tie up your loose ends with dignity. Taking payments from customers credit cards a week before you vanish off the face of the earth is dishonest.
Staff may have stolen, but I suspect this is because they haven't been paid Daniel Carney and are now holding... (read more)
Written on: 01/04/2011 by kandyl (1 review written)
Dear Mr Carney
I have read your letter above, and have these coments and suitation that i require you to answer via yourself making contact with me direct or through your solicitor.
Firstly may i answer some of your coments that you make in your statement.
You state - I can however unequivocally state that no one at Key Search has acted in a fraudulent manner. These "unauthorised" or "duplicate" transactions are not fraudulent at all, they are simply a renewal for a service that we have... (read more)
Written on: 31/03/2011 by Naiad (1 review written)
IF YOU WANT TO BE STRESS FREE AND HEALTY MUST AVOID
I am getting angrier to myself now!!
This "company" has taken my £1400 I must be very stupid,
I have chase them up for months and months to do the work they have promised to do,
The person who says he is the responsible manager there, always gives you false promises, talks too much...
The person there who is responsible for the coding, doesn't have a clue what he is doing...
No recommendations at all (read more)
Written on: 30/03/2011
HI I have been dealing with this company for approx 5 months. Paid £293 for the year and after many months of chasing was finally up and running as promised. I then received a pretty good service for one month before they then decided to take an authorised £600 from my bank account! Only realised today so now am unable to get hold of them as have closed down! Avoid at all costs! Now in battle to try and get back my money! (read more)
Written on: 30/03/2011
Key search consultancy words fail me broken promises money grabbing unauthorised and now guess what have gone bankrupt, dissapeared not paid wages etc how safe is your website. (read more)
Written on: 30/03/2011
Actually I don't give KeySearch Consultancy any stars... minus stars in fact!
I have had a second unauthorised payment taken from my credit card by Key Search Ltd. I only became aware of this when an ex member of staff (who is owed a couple of thousand pounds in wages by the company)called me to advise what was happening.
Today I reported this crime to my local police. If this has happended to you too, the police have asked me to adive anyone in this situation to report it also. Just... (read more)
Written on: 29/03/2011
I feel sorry for anyone who paid for services from this company using a debit card. At least now that they've taken another two payments from my credit card without permission, I have some protection and should get it back.
I've already contacted the police and trading standards, and would advise anyone else to do the same, as it looks like this conpany has ceased trading and have been taking extra payments from more of their customers than just me! (read more)
Written on: 28/02/2011
AVOID THIS COMPANY!! they took my money with the promise of 1st page google ranking...then did nothing to my site for 3 months..they continued to do nothing then collected some more money from my credit card with NO permission...boarderline fraudsters. (read more)
Written on: 10/02/2011
If there was a box for NO stars i would have selected it... avoid like the plague. Even took money from my debit card twice, promised to give it back via cheque? and guess what i'm still waiting for a refund, i've had to cancel all my business payment cards at a huge inconvienience.
DO NOT USE THIS COMPANY !
Written on: 05/02/2011
This company is a absolute disgrace. I signed up to one of their SEO services (when i say signed up i should say i was pestered and harrased into foolishly giving them my money) Nothing has been done to my website ive asked and asked for them to sort it out, ive asked for my money back and nothing. apparently i dont qualify for a refund. A joke. if you get a phonecall from them and you think its intresting, its not its a con and a rip off. (read more)
Written on: 31/01/2011 by keithrawson (1 review written)
We have found the Company very difficult to deal with and they have taken over £1,000 from us for which they messed up our website, have done absolutely nothing as far as optimisation is concerned and have refused to give us back the access codes so that we can have our web site put right. The bulk of the money paid was for optimisation. I would not recommend them to my worst enemy! We issued a County Court Summons aginst them for the money paid and have been awarded Judgement. We intend to... (read more)
Written on: 12/11/2010
This company do not deserve any stars
DONT' TOUCH WITH A BARGE POLE!
They take you money with the promise of 1st page Google for 10 key words and even provide you with a 100% money back guarantee. What can you lose? Your money and not get what you paid for!
We signed up to Key Search Consultancy in April 2010 and they have us all the necessary promises and pushy sales patter and told that it would take 6-8 weeks of optimising before we would achieve page 1. Quite reasonable you would... (read more)
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