Packing Boxes Reviews - www.packingboxes.co.uk

★★★☆☆
3.3 / 5
370
60% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Packing Boxes - www.packingboxes.co.uk - Ask a question now

Media Gallery for Packing Boxes - www.packingboxes.co.uk

Packing Boxes - www.packingboxes.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“HAVE NOT DELIVERED GOODS.”

Written on: 22/03/2017 by Yaelz8 (1 review written)

Ordered my custom made box and some bubble wrap 3rd February 2017 on a 5 day turnaround. STILL WAITING FOR DELIVERY When you phone, customer services won't pick up. I have email asking for a refund, no reply. I AM STARTING TO THINK I MAY HAVE BEEN RIPPED OFF BY THIS COMPANY. This is no way to run a business… Read Full Review

Report this review
★☆☆☆☆

“Failure to deliver, respond and refund - don't buy...”

Written on: 20/03/2017 by vanitab (1 review written)

I ordered some packing boxes and furniture covers from this company paying extra for guaranteed delivery. On the date of delivery, I tried to track the order but no up to date information was available. I contacted this company to track the order only to be told that they couldn't deliver that day and I would have to wait for a few days. I had no option but to cancel and go elsewhere. I was told that they would process a refund within 5 to 7 days. This never happened and despite me calling… Read Full Review

Report this review
★☆☆☆☆

“the worst ever”

Written on: 16/03/2017 by AnabelleMcCurdy26 (1 review written)

haven't received all the items, despite numerous calls to so called "customer service", which I couldnt access, despite numerous e-mails to which most were not replied, and a letter to managing director still no joy, this is for an item of £5 but its now the irritant factor of just being ignored. They are worse than Scottish Power and that takes some doing !!!… Read Full Review

Report this review
★☆☆☆☆

“Just terrible”

Written on: 11/02/2017 by Quinn245 (1 review written)

Ordered a couple of large custom size boxes with 5 day delivery term, but two weeks and 3 emails with 1 phone call later I'm still waiting. No one has ever responded to my emails and when I called after 15 mins on hold I was told there was a machinery fault and nobody knows when the order will be dispached - should be next week, but who knows. I understand sellers can experience manufacturing problems, but it would've been nice to get some sort of heads up about the delay. When I asked why… Read Full Review

Report this review
★☆☆☆☆

“Disgraceful service. Order never arrived.”

Written on: 11/02/2017 by Hezekiah225 (1 review written)

Quite simply, this company totally screwed me over and ended up costing me over £100 in shipping fees due to their poor customer service and lack of communication - let me explain. I ordered a half pallet box on a Thursday morning (guaranteed next day delivery), with the assumption that it would arrive on the Friday and allow me the weekend to pack my things for shipping early the week after. I subsequently paid for a shipping company to come and pick up my pallet on the next Tuesday. On… Read Full Review

Report this review
★☆☆☆☆

“No support, does not answer the phone”

Written on: 01/02/2017 by jgRooney103 (1 review written)

I know things go wrong but this company does not answer the phone and their email support non existent. The phone message say's "Your call is very important to us" .... clearly not important enough to answer the phone… Read Full Review

Report this review
★☆☆☆☆

“just simple boxes”

Written on: 28/01/2017 by Moralesnu315 (1 review written)

you can get for free in every supermarket. the moving boxes are not strong, just simple boxes and thankfully we only packed them half full - 2 of them broke during the move. have moved several times and this was the worst boxes we ever had. Never again… Read Full Review

Report this review
★☆☆☆☆

“Dont Use this Appalling Company - Goods Never Arrived”

Written on: 24/01/2017 by Noreen12 (1 review written)

Order placed on 4 January and after numerous emails sent on 16 Jan (a week before anyone replied) no apology - merely "Do you want a refund?" Was told that 1st order lost in post "somewhere". 2nd order promised for next day 17th Jan - didn't arrive. Another round of lengthy waits on the phone, finally told they have not had them in stock. Not a hint of an apology from the surly and unhelpful customer service agents and oh - it will take at least 7 days to refund my money. Why? If you can… Read Full Review

Report this review
★☆☆☆☆

“DO NOT USE THIS COMPANY ”

Written on: 21/01/2017 by Ozzy100 (1 review written)

Please do not use this company to purchase your packing boxes as their boxes are not quality inspected before leaving the factory or wherever they come from. I ordered different size boxes to find that the majority were not glued on edges so when trying to put them together there were large gaps in sides and there were also gashes in the material. Complained on various occasions to a guy who initially promised to get replacement boxes sent out to me the very next day. Well, they never arrived… Read Full Review

Report this review
★★★★★

“good value Perspex for cut to size perspex”

Written on: 18/01/2017 by Howellyw187 (1 review written)

Red Gloss Perspex 431 good value Perspex for cut to size perspex fast and prompt delivery… Read Full Review

Report this review
★☆☆☆☆

“criminals ”

Written on: 16/01/2017 by Murphyta475 (1 review written)

please dont buy this company are criminals I have paid for an Item that never arrive cuatomer services said that she is the manager and is nothing they. can do… Read Full Review

Report this review
★☆☆☆☆

“Criminals”

Written on: 16/01/2017 by Nickynoccynoo (1 review written)

I was sent a shipping number. Goods never arrived. Spoke to TNT who said they were out for dispatch the following day. Stayed in all day. Turned out they had never received the goods from Packing Boxes. Impossible to speak to the company. They only pick up sales calls and transfer you... then you are put on hold. I waited over an hour and no-one picked up.Tried to speak to the supervisor but she is always busy. Oh and they don't respond to emails either. Eventually found out that the goods… Read Full Review

Report this review
★☆☆☆☆

“Avoid!!”

Written on: 10/01/2017 by Serenityu445 (1 review written)

Do not use!! Avoid avoid avoid!!!! They take your money when you place order and fail to deliver the boxes! Their premium customer service phone number is never answered (which I believe they receive commission for) and they don't respond to your emails, no matter how many you send! Once they take your money, you cannot reach anyone! I will report this company to watchdog. … Read Full Review

Report this review
★☆☆☆☆

“Avoid! Avoid! Avoid!”

Written on: 03/01/2017 by Brucelp1992 (1 review written)

Ordered almost £100 work of storage boxes. Wrong boxes delivered and many of those were damaged. Have been drying for two weeks to get replacements - Customer Services never answer (have been on hold for 22 mins and then 32 mins before I gave up) Funny how the sales line is always answered. Have sent four emails, the first of which was answered (asking me for photos), the rest have been ignored. Shocking company. Wish I had read the reviews on-line before ordering - if I could give no… Read Full Review

Report this review
★★★★★

“Acrylic Sheet”

Written on: 03/01/2017

Clear Acrylic Sheet Cut To Size Good product, well packaged; will be asking for more of this product… Read Full Review

Report this review
★★★★☆

“Good product”

Written on: 31/12/2016 by davidrutter (1 review written)

Plastic Sheet Cut to Size Large sheet delivered quickly and protected well with wrapping. Cut exactly to size, no flaws… Read Full Review

Report this review
★☆☆☆☆

“Shocking!!!!!!”

Written on: 19/12/2016 by 143Emery (1 review written)

Three months ago I ordered next day delivery for bespoke boxes. Boxes did not arrive in time for my move. Been trying to get a refund since the end of Sept,today (17th Dec) I have finally received confirmation that my refund has been approved. Shocking service, use a different company if you actually want to receive the product you purchased… Read Full Review

Report this review
★☆☆☆☆

“Item was supposed to be delivered next day. I haven't...”

Written on: 10/12/2016 by Chaney102 (1 review written)

Item was supposed to be delivered next day. I haven't received it yet 4 days after. No one answer the phone, either emails… Read Full Review

Report this review
★☆☆☆☆

“Unreliable unhelpful don't deliver ordering time ”

Written on: 24/11/2016 by MadelineGibbons (1 review written)

Ordered on 10 Nov one day delivery three or 4 days later still nothing !! Check with carrier nothing there rang packing boxes took 15 mins to get through, said would reorder three or four days went by rang carrier still not nothing from packing boxes !! So rang again to packing boxes took another 15/20 mins told it was now out stock so asked for money back which was told would take 5 days and now 24 November still nothing rang again now told could take up to 14 days !! Also have never had a… Read Full Review

Report this review
★☆☆☆☆

“ Avoid them like the plague! ”

Written on: 24/11/2016 by Cross329 (1 review written)

Packing Boxes is one of the worst companies I have ever had the misfortune to deal with! They have wasted so much of my time and money its unacceptable business..... I ordered some boxes on Sunday afternoon with next day delivery which I believe should have resulted in delivery on Tuesday. On Tuesday no boxes arrived so I rang and was told they would arrive on Wednesday. It is now Wednesday and the boxes haven’t arrived so I rang up and they had some how lost the boxes. I was told that… Read Full Review

Report this review
overview