Sky+ Reviews

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Latest Reviews

★★★☆☆

“Good but expensive ”

Written on: 08/08/2016 by ajCarney383 (1 review written)

Took a while to transfer our TV package to our new house (had to be 3 weeks without TV) but other than that service is generally good without any disruption. Bit expensive… Read Full Review

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★★★☆☆

“I don't know how you get away with it”

Written on: 12/04/2016 by emmalouise100 (3 reviews written)

I appreciate that there will be certain inflation on my renewal price but i was shocked to see that nearly double had been taken from my account! I've given 3 stars because it was some what rectified by your retention team but i don't understand why (as a loyal customer) i have to ring every year at renewal to barter the price down again. Waste of every ones time! … Read Full Review

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★★☆☆☆

“Pay SKY a Fortune to watch adverts and the same old films!”

Written on: 25/03/2016 by 129Leslie (1 review written)

Sky are one of those companies that fall over themselves to sign you up then crucify you when your initial sweet deal contract needs renewing. Customer loyalty rewarded? Don't make me laugh! If you stay Sky will reward you by doubling or tripling the cost of your package! I also started to wonder if I was slowly being turned into a cheesy flawless young American whilst paying for the privilege of being spoon fed advert after advert after advert in between relentless American sitcoms and… Read Full Review

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★★☆☆☆

“Pay SKY a Fortune to watch adverts and the same old films!”

Written on: 25/03/2016 by 129Leslie (1 review written)

Sky are one of those companies that fall over themselves to sign you up then crucify you when your initial sweet deal contract needs renewing. Customer loyalty rewarded? Don't make me laugh! If you stay Sky will reward you by doubling or tripling the cost of your package! I also started to wonder if I was slowly being turned into a cheesy flawless young American whilst paying for the privilege of being spoon fed advert after advert after advert in between relentless American sitcoms and… Read Full Review

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★★☆☆☆

“Pay SKY a Fortune to watch adverts and the same old films!”

Written on: 25/03/2016 by 129Leslie (1 review written)

Sky are one of those companies that fall over themselves to sign you up then crucify you when your initial sweet deal contract needs renewing. Customer loyalty rewarded? Don't make me laugh! If you stay Sky will reward you by doubling or tripling the cost of your package! I also started to wonder if I was slowly being turned into a cheesy flawless young American whilst paying for the privilege of being spoon fed advert after advert after advert in between relentless American sitcoms and… Read Full Review

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★☆☆☆☆

“Bad service ”

Written on: 23/12/2015 by Longmn4 (1 review written)

TBad services customers. not evern been with sky two weeks and had nothing but problems. wasted day waiting for engeer not to come and the customer service over the phone is very poor and full of empty promises. At the end of the day WASTE SERVICE EVER!… Read Full Review

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★★★★☆

“Cool”

Written on: 18/09/2015 by jennyfalkner (23 reviews written)

I've never had ANY issues with sky and been a customer for over 16 years now! Pretty awesome service they provide in my opinion… Read Full Review

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★★★☆☆

“Sky poor service”

Written on: 13/07/2015 by Hodgescr365 (1 review written)

Having had sky broadband in our last house it was all good so went back them for our new house!!!had to wait over 3 months for bt open reach to sort lines our finely a date but yet a again let down by sky this time cannot give a date at least 2 more weeks after putting our next neighbours in straight away and could not give monkeys rubbish never go back!!!!!sky goodbye… Read Full Review

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★☆☆☆☆

“Customer and broadband service”

Written on: 18/05/2015 by Gustafson109 (1 review written)

I joined sky thinking its a good service . How wrong was I since I joined in Jan 2014. My broadband keeps switching on and off . Called customer service extremely scrap. Hold on for 45 minutes you get a reply. Then you spend an hour switching plugs and all that. It works not because they have sorted problem, it because it comes back naturally. They run test it is always normal. At the end they tell me its a trial and error! Apparently I have to reset it every time it goes off and change… Read Full Review

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★☆☆☆☆

“Customer Services From Hell !”

Written on: 02/05/2015 by Myliem221 (1 review written)

I have been a Sky customer since 2006 but with the price rises to subsidise football,decided to cancel.I gave 31 days notice on the 25/4/15, this took 30 minutes on the phone going through deals( they don't understand NO). Another phone call took place a couple of days later, same story.My final bill was taken on 29/4/15 followed by an email on the 30/4/15 saying my programmes had been blocked. Trying the box I found I had programmes but could not record anything.I used the on line chat which… Read Full Review

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★☆☆☆☆

“Waste of time & money ...... Use local repair companies”

Written on: 19/04/2015 by ClareGL (1 review written)

If you pay for a repair service you expect a service. This hasnt been my experience of SKY protect provided by Domestic & General. I have a couple of these policies which will be cancelled soon. This one relates to my SKY equipment. If you work you've had it as you need to take a whole day off - we'll visit between 8.00 & 5.00. Interestingly they blame SKY but they do the same for washing machine & tumble drier repairs. The person didnt appear to understand that I pay & expect a more approx… Read Full Review

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★☆☆☆☆

“Worst customer service ever recieved ”

Written on: 02/03/2015 by Emmag11 (4 reviews written)

Have been with Sky ever since I can remember and recently we have been having trouble with our sky hd box. We phoned sky and asked about doing an upgrade as we pay £80 a month, but wanted a box in another 2 rooms. So they offered us new boxes and to pay 120 a month. Which we were happy with. But when the sky technician came he tried to give us all restored boxes, and not the memory we had been offered! VERY RUDE gentleman. After this, we rang sky and was completely dismissed on the phone… Read Full Review

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★☆☆☆☆

“Appalling customer service.”

Written on: 25/11/2014 by kpf1309 (12 reviews written)

Having been a customer of SKY for @ 5 years,i'd noticed the bills kept getting larger.Any sky customers, be very aware if you get a supposed courtesy-call from them. They call you up on a whim, promise you something for free-say,extra channels- and then proceed to charge you for them. When questioned they come up with some ridiculously complex excuse why you are paying more.Tell them you are leaving and it is a completely different story;now they can't do enough to make you stay.I have left… Read Full Review

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★☆☆☆☆

“Simply awful”

Written on: 19/11/2014 by 130Chavez (1 review written)

Tried to cancel contract - found i was overcharged - failed completely to provide final bill, follow up on phone calls and answer complaints. You get the feeling they feel they don't need provide good service because they have a monopoly … Read Full Review

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★☆☆☆☆

“A months free movies that cost me £37”

Written on: 10/11/2014 by bigdicky (7 reviews written)

A month ago I logged on my sky account and was offered sky movies for a month free, This offer was for current customers. So I came to cancel my free offer today and was told the offer wasn't applied to my account because I've had sky movies privously. I was never told this when i clicked on the link for the months free movies and when i called them today I was told, it was in the small print in the terms and conditions. They refused to refund me the money and told me it was my fault. I find… Read Full Review

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★☆☆☆☆

“broadband and phone”

Written on: 30/10/2014 by scottish1984 (1 review written)

worse service ever will never used again. broadband always dropped and could not hear when used house phone for cracking all the time, rang loads of time with no help then was asked to pull heavy computer desk out and check telephone wires while i was over 5 months pregnant. problems where never sorted and was so glad when contract came to an end as they would not let me out of it before then. stay away if want a proper broadband and a good customer service, will not get it here… Read Full Review

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★☆☆☆☆

“cheeky sods”

Written on: 25/10/2014 by MohamedConrad452 (1 review written)

Signed up to sky on the 13th of October with the 2 years free broadband deal. Waited a week and no router so I rang SKY, for them to tell me I only signed up for TV...After an hour of them trying to sell me some kind of internet deal that would cost an arm and leg I decided to cancel it all together. Then they made me pay a further £10 pound for the service I had received GREAT! So I have an appointment made for the box to be collected and my service is running fine, until 1 minute before the… Read Full Review

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★★☆☆☆

“Line fault, then broadband”

Written on: 17/10/2014 by Reviewcentreblog (2 reviews written)

I logged a line fault with Sky and they were adamant the fault was within my home which is considered to be my responsibility to fix! Despite multiple calls it transpired to be an external fault underground 400m from my home and as the weeks progressed the broadband service also dropped which meant I had to access to voice calls or the internet. After 10 weeks this was sorted. Absolutely shocking service and blaming on premise equipment. I am pleased I wasn't running a business as this… Read Full Review

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★★★☆☆

“Not the worse”

Written on: 27/08/2014 by diKoenig250 (1 review written)

There are good and bad things about sky and to be honest I think it all depends on who answers your call! When it's working and I don't have any reason to call them I'm very happy. When I have to call it usually takes over 20mins to get through & 9/10 times I end up getting annoyed because the person on the other end is useless! Examples....my internet stopped working...it took 3 calls (all lasting over 45mins) before it got fixed......another example....I needed to have my dish moved & the… Read Full Review

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★☆☆☆☆

“Getting a refund of money owed”

Written on: 23/08/2014 by cleo789 (2 reviews written)

I left Sky because they were charging me a penelty for not having their tv however a month later they charged me a full months subscription. The only way to get this back is to telephone on a premium line they agree they owe me the money but have not received any refund some weeks later, would not use this service in the future… Read Full Review

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