Sky+ Reviews

★★☆☆☆
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Latest Reviews

★★★★★

“Router Trouble”

Written on: 23/11/2016 by jacobmiller1963 (3 reviews written)

I used to have Router trouble as it would randomly stop sharing internet through wifi. Replaced the router for free and never had a problem since… Read Full Review

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★★☆☆☆

“Beware of new Sky Q TV package. Daylight robbery...”

Written on: 19/11/2016 by onyekachidominicmonye (1 review written)

I recently switched to Sky Broadband and decided to take the Sky Q TV which seemed like a good try. The product itself is fantastic but the cost is a rip off. they tell you to pay £30 for installation but that is if you take it with Sky Q multiscreen (additional £12 a month) or pay over £200 upfront just to install. By the way you don't get an actual extra box. that's extra too. I regret my decision to take it. I should have stuck with my good old Sky+ HD. Don't even get me started on their… Read Full Review

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★★★★☆

“Good if you know what”

Written on: 26/10/2016 by Patthemanx (1 review written)

This company is so big now. It makes me wonder if the know what they want… Read Full Review

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★☆☆☆☆

“Daylight Robbery ”

Written on: 26/10/2016 by Barnett471 (1 review written)

I downgraded my package to broadband only as I was receiving bills of over £100 to watch adverts and the same rubbish over and over again. When i called the lady was helpful and said my next bill would be £28.50 and £22.40 from there on. I was then outraged that i received a bill for over £60. I rang them and was told that was correct..... ER NO IT ISN'T. I then requested that the call be listened to and for a call back. They called me twice while I was at work after I told them I would be… Read Full Review

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★☆☆☆☆

“Too powerful to care”

Written on: 25/10/2016

I went to buy mobile phone from carphone ware house. Got sold a promotional package with Sky Q, unlimited calls and broadband for £26/month. The engineer finally arrived to install TV service, Because he could not think out of the box we had to agree to abandon Sky Q and downgrade to Sky plus due to wiring issues. For this we had to speak with cancellation who downgraded the service. We then received a bill for £40 a month. because it was not the original package sold to us. … Read Full Review

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★★☆☆☆

“Customer service”

Written on: 17/10/2016 by Adamschristie (3 reviews written)

The customer service is appalling!!! Took about a year to get through, and the staff were rude and not helpful at all, very unhappy customer… Read Full Review

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★☆☆☆☆

“Appalling Customer Service”

Written on: 01/10/2016 by GianniMartinez (1 review written)

I was contacted by Sky by phone about switching to Sky. The offer seemed good and I agreed to the contract and it was agreed that I would keep my own telephone number. When I received the email confirming the order it detailed that my number would be changing. I tried to phone the number given to me for queries.  

It took 35 minutes for someone to answer. When I explained what had happened they said they would have to transfer me….which then took another 45 minutes for someone to answer.
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Jeeping's Comment

Written on: 07/11/2016

sounds like they they all floated off in a cloud

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★★★☆☆

“Good but expensive ”

Written on: 08/08/2016 by ajCarney383 (1 review written)

Took a while to transfer our TV package to our new house (had to be 3 weeks without TV) but other than that service is generally good without any disruption. Bit expensive… Read Full Review

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★★★☆☆

“I don't know how you get away with it”

Written on: 12/04/2016 by emmalouise100 (3 reviews written)

I appreciate that there will be certain inflation on my renewal price but i was shocked to see that nearly double had been taken from my account! I've given 3 stars because it was some what rectified by your retention team but i don't understand why (as a loyal customer) i have to ring every year at renewal to barter the price down again. Waste of every ones time! … Read Full Review

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★★☆☆☆

“Pay SKY a Fortune to watch adverts and the same old films!”

Written on: 25/03/2016 by 129Leslie (1 review written)

Sky are one of those companies that fall over themselves to sign you up then crucify you when your initial sweet deal contract needs renewing. Customer loyalty rewarded? Don't make me laugh! If you stay Sky will reward you by doubling or tripling the cost of your package! I also started to wonder if I was slowly being turned into a cheesy flawless young American whilst paying for the privilege of being spoon fed advert after advert after advert in between relentless American sitcoms and… Read Full Review

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★★☆☆☆

“Pay SKY a Fortune to watch adverts and the same old films!”

Written on: 25/03/2016 by 129Leslie (1 review written)

Sky are one of those companies that fall over themselves to sign you up then crucify you when your initial sweet deal contract needs renewing. Customer loyalty rewarded? Don't make me laugh! If you stay Sky will reward you by doubling or tripling the cost of your package! I also started to wonder if I was slowly being turned into a cheesy flawless young American whilst paying for the privilege of being spoon fed advert after advert after advert in between relentless American sitcoms and… Read Full Review

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★★☆☆☆

“Pay SKY a Fortune to watch adverts and the same old films!”

Written on: 25/03/2016 by 129Leslie (1 review written)

Sky are one of those companies that fall over themselves to sign you up then crucify you when your initial sweet deal contract needs renewing. Customer loyalty rewarded? Don't make me laugh! If you stay Sky will reward you by doubling or tripling the cost of your package! I also started to wonder if I was slowly being turned into a cheesy flawless young American whilst paying for the privilege of being spoon fed advert after advert after advert in between relentless American sitcoms and… Read Full Review

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★☆☆☆☆

“Bad service ”

Written on: 23/12/2015 by Longmn4 (1 review written)

TBad services customers. not evern been with sky two weeks and had nothing but problems. wasted day waiting for engeer not to come and the customer service over the phone is very poor and full of empty promises. At the end of the day WASTE SERVICE EVER!… Read Full Review

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★★★★☆

“Cool”

Written on: 18/09/2015 by jennyfalkner (23 reviews written)

I've never had ANY issues with sky and been a customer for over 16 years now! Pretty awesome service they provide in my opinion… Read Full Review

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★★★☆☆

“Sky poor service”

Written on: 13/07/2015 by Hodgescr365 (1 review written)

Having had sky broadband in our last house it was all good so went back them for our new house!!!had to wait over 3 months for bt open reach to sort lines our finely a date but yet a again let down by sky this time cannot give a date at least 2 more weeks after putting our next neighbours in straight away and could not give monkeys rubbish never go back!!!!!sky goodbye… Read Full Review

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★☆☆☆☆

“Customer and broadband service”

Written on: 18/05/2015 by Gustafson109 (1 review written)

I joined sky thinking its a good service . How wrong was I since I joined in Jan 2014. My broadband keeps switching on and off . Called customer service extremely scrap. Hold on for 45 minutes you get a reply. Then you spend an hour switching plugs and all that. It works not because they have sorted problem, it because it comes back naturally. They run test it is always normal. At the end they tell me its a trial and error! Apparently I have to reset it every time it goes off and change… Read Full Review

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★☆☆☆☆

“Customer Services From Hell !”

Written on: 02/05/2015 by Myliem221 (1 review written)

I have been a Sky customer since 2006 but with the price rises to subsidise football,decided to cancel.I gave 31 days notice on the 25/4/15, this took 30 minutes on the phone going through deals( they don't understand NO). Another phone call took place a couple of days later, same story.My final bill was taken on 29/4/15 followed by an email on the 30/4/15 saying my programmes had been blocked. Trying the box I found I had programmes but could not record anything.I used the on line chat which… Read Full Review

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★☆☆☆☆

“Waste of time & money ...... Use local repair companies”

Written on: 19/04/2015 by ClareGL (1 review written)

If you pay for a repair service you expect a service. This hasnt been my experience of SKY protect provided by Domestic & General. I have a couple of these policies which will be cancelled soon. This one relates to my SKY equipment. If you work you've had it as you need to take a whole day off - we'll visit between 8.00 & 5.00. Interestingly they blame SKY but they do the same for washing machine & tumble drier repairs. The person didnt appear to understand that I pay & expect a more approx… Read Full Review

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★☆☆☆☆

“Worst customer service ever recieved ”

Written on: 02/03/2015 by Emmag11 (4 reviews written)

Have been with Sky ever since I can remember and recently we have been having trouble with our sky hd box. We phoned sky and asked about doing an upgrade as we pay £80 a month, but wanted a box in another 2 rooms. So they offered us new boxes and to pay 120 a month. Which we were happy with. But when the sky technician came he tried to give us all restored boxes, and not the memory we had been offered! VERY RUDE gentleman. After this, we rang sky and was completely dismissed on the phone… Read Full Review

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★☆☆☆☆

“Appalling customer service.”

Written on: 25/11/2014 by kpf1309 (12 reviews written)

Having been a customer of SKY for @ 5 years,i'd noticed the bills kept getting larger.Any sky customers, be very aware if you get a supposed courtesy-call from them. They call you up on a whim, promise you something for free-say,extra channels- and then proceed to charge you for them. When questioned they come up with some ridiculously complex excuse why you are paying more.Tell them you are leaving and it is a completely different story;now they can't do enough to make you stay.I have left… Read Full Review

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