Sky+ Reviews

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Sky+
2.3 stars
Average rating for this product is: 2.3 out of 5

From 7 ratings and 82 reviews

Thumb down 37% of users recommend this product

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Average Ratings for Sky+

  • Customer Service2 stars
  • Features3.1 stars
  • Value for Money2.5 stars
  • Reviewer Ratings2.2 stars
  • Overall Rating2.3 stars

82 Reviews For Sky+

  • Guest 13th Nov 2009

    Reviewer rating: 1 stars


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    Signed up through the sky website and then the nightmare began! Received none of the introductory offers (already informed trading standards) was pass through to a 3rd party supplier. The 3rd party suppliers have different systems than the helpdesk chimps and neither can talk to each other or know anything about whats going on. Rang each of them literally 100's times to get a phone line provide and it went no where. Spoke to many rude Sky talk center staff members, one of which reset all my orders back delaying things futher and when I said let me speak to your manager he said no as it had been resolved, he also said there was no customer services I could talk to, to complain about what he'd just done. 3rd party providers joy to speak with but had no power to do anything.
    Now I'm canceling in the Money Back Guarantee period, selling the HD box on ebay.

  • Guest 8th Nov 2009

    Reviewer rating: 2 stars


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    i have been with sky for over 10 years and sky + for over 18months all was great untill my sky+box started playing up not recording,live pause not working etc.after several costly phone calls to untrained monkeys and several reboots i decided i needed a new box then one untrained monkey informed me that this would cost me £200 i explainen to the chimp that this was a joke as i pay over £50 a month for sky the gibbon then explained it was company pollicy.even though i watch alot of sp ...

  • Guest 1st Oct 2009

    Reviewer rating: 1 stars


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    The Sky+ equipment isn't all that great, it will stop recording half way though a programme if you dont time it.

  • jasonx1 Rank: Lieutenant-Colonel 25th Sep 2009

    Reviewer rating: 5 stars


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    having gone from a amstard to pace the best . and the bad thomson which was the last straw as the thomson was so bad i got rid off it and upgraded to sky hd . if i wasnt in a 12 month contract now with it i def go back to a pace sky plus box and save the extra £10 a month .the sky plus was good picture on any channel and soound was high enough . not now with hd the sound is quite and the channels look the same .. sky plus is easy to fix aswell . just beware thomson boxes are rubbish and sh ...

  • Guest 16th Sep 2009

    Reviewer rating: 1 stars


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    What a load of rubbish Sky+ is. As with anything, fine as long as you don't experience problems but as soon as you need to speak to them ... which you will, they decide to hibernate. When you finally speak to someone, they completely took me by surprise .... I mean my toilet seat has a higher IQ than they do. Bottom line, if you're stupid enough to do business with the most incompetent bunch of lazy, unfriendly, unhelpful and highly inefficient team in the galaxy, you'll probably get a job offer ...

  • Guest 12th Aug 2009

    Reviewer rating: 4 stars


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    After reading the negative comments about sky+ I felt I had to add my own comments. I have had sky+ for nearly 6 years now, NEVER had a problem with it or had to have a service call for any fault with the system. Only issue is thats its a PVR2(pace) so only 40gb hdd but after a good think Ive decided to stay with the box I have rather than upgrade to the 80gb one(pvr3). I wouldnt be without it and well terrestrial tv just doesnt cut it these days, abysmal in fact.
    Its all about choice and value ...

  • Mick L D 25th Jul 2009

    Reviewer rating: 2 stars


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    I have been with Sky now for years. I have the phone, broadband and minimum package TV. Now I am thinking of leaving Sky, not because of my dissatisfaction of the use of the phone, broadband or TV. The fact is that I would like to upgrade to the sports package, which they have made very simple to do on both TV and computer. The problem is they have made it impossible to downgrade or cancel all or any part of your package without phoning, and we all know what hassle that is with Sky. So the botto ...

  • mat1823 Rank: Sergeant 30th Jun 2009

    Reviewer rating: 2.5 stars


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    Had sky+ previously had a thompson box, left sky had in installed again under the free sky+ offer, they fitted an amstrad and it was rubbish. 3 Calls and an engineers vist later, fited with another amstrad box, which never worked properly, another 3 calls and an engineers visit later installed with a thompson box and its great.

  • Guest 29th Jun 2009

    Reviewer rating: 1 stars


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    we have had sky+ for nearly a year now and a few weeks ago our box started to play up, so we got an engineer out, which took a week I hastened to add. He came out and replaced it, less than a week later the new box is doing the same, freezing when playing a recording back, switching itself off, failed recordings. Called to report this and now have to wait another week for an engineer to come out and check this second box, in the meanwhile we are paying for a service we are simply not getting. ...

  • Guest 25th Jun 2009

    Reviewer rating: 3.5 stars


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    Previous Sky+ layout was better, excellent choice of programmes. It is slow and confusing now.

  • Guest 25th Jun 2009

    Reviewer rating: 0 stars


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    Terrible customer 'service', these clowns really are bad. If you call them, you are always guaranteed a long wait before connecting to an agent, who invariably has to transfer you to another department and wait again - all at your expense. If you can avoid using Sky+, I strongly recommend that you do.

  • Guest 24th Jun 2009

    Reviewer rating: 1 stars


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    Every time I have contacted SKY, i have waited minimum 30 mins. to max 65 mins before my call has been answered.the usual answer to any problem is: soory we are not able to help you, and there is no senior person to speak to you right now - no matter whatever time of the day it is.a lot of them, very rude response most of the time from the service provider, no senior member to speak to - or they refuse to come on the phone to resolve the problem.

  • Guest 22nd Jun 2009

    Reviewer rating: 0.5 stars


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    The initial introduction to sky on the doorstep presented the products as fabulous. I had long been interested in Sky since seeing its possibilities at a friends house.
    Communication by telephone is almost impossible. After agreeing to the change over of Broadband, telephone & TV to sky I hadn't bargained on the almost impossible means of communicating with Sky after my TV was sorted,( this is essential to get your broadband connected). Over several days I tried to ring for hours at a time and ...

  • Guest 22nd May 2009

    Reviewer rating: 0 stars


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    I joined Sky , then 5 months later i moved house. You would think it would be a simple task to move TV, broadband and phone to a new address which is literally around the corner.
    I gave Sky 2 weeks notice that i would be moving, and i thought that was plenty of time for them to do their thing.
    I moved house on Sat 25 Oct and i was told by Sky that the Tv Broadband and phone would be on and ready by Mon 27 Oct. I thought that was not too bad and didnt mind doing without for a couple of days.
    Mo ...

  • Guest 19th May 2009

    Reviewer rating: 4 stars


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    First a question for the last post, I thought the hd would work through a hdmi lead? so no need for a scart???
    anyway I recently went over to sky with sky +. I HAD BEEN WITH VIRGIN which runs out in June. I asked to have my tv package reduced but was told I would still need to pay 38 quid a month for my broadband and phone. after much arguing, rather than lose me, virgin offered me phone with free eve/weekends, line rental and 10mb broadband, all for 24.40. I took up the offer and went to sky fo ...

  • alkapatel137 Rank: Lance Corporal 3rd May 2009

    Reviewer rating: 0 stars


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    I have been a sky customer for 7yrs now. In 2006 i decided to get a HD box which was £299 + paid £10 every month for HD. I even got my phone line and broadband with them, basically i had the whole package. After 25 months, our box broke down. We went for the insurance, recommended by them. When the engineer came to fix the problem he asked who had fitted the box in, to which we said the sky engineer. He then said that the scart lead had not been fitted to the HDMI input and hence ...

  • steverobinson0 Rank: Captain 29th Apr 2009

    Reviewer rating: 4.5 stars


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    I haven't experienced other similar, competitive products but I could not watch TV now without my Sky+ box. Most of our viewing is from programmes stored on the HD Box. Storage capacity is good and so far has proved to be 100% reliable, so have not had experience of technical support. In my opinion the Sky+ service represents great value.

  • pirl195 25th Apr 2009

    Reviewer rating: 2 stars


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    The product is good, but other companies offer better deals for phone broadband, with Sky you have to have the TV package which i rarely use, so if you take that into account its not so great. I am locked into the contract so am stuck with the TV package of £16.50 p.m. The call centres are overseas, a very bad decision as it is hard to understand what they say. They talk too fast often with a heavy accent.

  • curr946 Rank: Lieutenant 22nd Mar 2009

    Reviewer rating: 3.5 stars


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    I have been with sky for years, i had to ask to cancel to my account before they would offer me a deal on a sky+ box. I was given it for £50 even though it was offered to new customer for free. That aside i really like sky services. Its so easy to use and the customer services are good even if it take a while to get through. I have never had an issue with any of my boxes nor the signal. They did call me once to try and sign me up for free weekend calls and free internet, when i agreed i w ...

  • Quickbrew Rank: Corporal 17th Mar 2009

    Reviewer rating: 5 stars


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    I used to be with Virgin until the service and care and reliability all deteriorated and costs went up and up so I decided to switch everything to Sky. I am a Grumpy old man and I don't trust any big company, but I am really well pleased with everything that Sky has done for me and I have found their service to be absolutely outstanding. I realise that I am lucky in only living 650 paces from my local telephone exchange but I am very pleased with my regularly acheived 7Mb download broadband alth ...