Sky+ Reviews

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Latest Reviews

★★★☆☆

“Sky poor service”

Written on: 13/07/2015 by Hodgescr365 (1 review written)

Having had sky broadband in our last house it was all good so went back them for our new house!!!had to wait over 3 months for bt open reach to sort lines our finely a date but yet a again let down by sky this time cannot give a date at least 2 more weeks after putting our next neighbours in straight away and could not give monkeys rubbish never go back!!!!!sky goodbye… Read Full Review

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★☆☆☆☆

“Customer and broadband service”

Written on: 18/05/2015 by Gustafson109 (1 review written)

I joined sky thinking its a good service . How wrong was I since I joined in Jan 2014. My broadband keeps switching on and off . Called customer service extremely scrap. Hold on for 45 minutes you get a reply. Then you spend an hour switching plugs and all that. It works not because they have sorted problem, it because it comes back naturally. They run test it is always normal. At the end they tell me its a trial and error! Apparently I have to reset it every time it goes off and change… Read Full Review

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★☆☆☆☆

“Customer Services From Hell !”

Written on: 02/05/2015 by Myliem221 (1 review written)

I have been a Sky customer since 2006 but with the price rises to subsidise football,decided to cancel.I gave 31 days notice on the 25/4/15, this took 30 minutes on the phone going through deals( they don't understand NO). Another phone call took place a couple of days later, same story.My final bill was taken on 29/4/15 followed by an email on the 30/4/15 saying my programmes had been blocked. Trying the box I found I had programmes but could not record anything.I used the on line chat which… Read Full Review

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★☆☆☆☆

“Waste of time & money ...... Use local repair companies”

Written on: 19/04/2015 by ClareGL (1 review written)

If you pay for a repair service you expect a service. This hasnt been my experience of SKY protect provided by Domestic & General. I have a couple of these policies which will be cancelled soon. This one relates to my SKY equipment. If you work you've had it as you need to take a whole day off - we'll visit between 8.00 & 5.00. Interestingly they blame SKY but they do the same for washing machine & tumble drier repairs. The person didnt appear to understand that I pay & expect a more approx… Read Full Review

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★☆☆☆☆

“Worst customer service ever recieved ”

Written on: 02/03/2015 by Emmag11 (4 reviews written)

Have been with Sky ever since I can remember and recently we have been having trouble with our sky hd box. We phoned sky and asked about doing an upgrade as we pay £80 a month, but wanted a box in another 2 rooms. So they offered us new boxes and to pay 120 a month. Which we were happy with. But when the sky technician came he tried to give us all restored boxes, and not the memory we had been offered! VERY RUDE gentleman. After this, we rang sky and was completely dismissed on the phone… Read Full Review

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★☆☆☆☆

“Appalling customer service.”

Written on: 25/11/2014 by kpf1309 (9 reviews written)

Having been a customer of SKY for @ 5 years,i'd noticed the bills kept getting larger.Any sky customers, be very aware if you get a supposed courtesy-call from them. They call you up on a whim, promise you something for free-say,extra channels- and then proceed to charge you for them. When questioned they come up with some ridiculously complex excuse why you are paying more.Tell them you are leaving and it is a completely different story;now they can't do enough to make you stay.I have left… Read Full Review

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★☆☆☆☆

“Simply awful”

Written on: 19/11/2014 by 130Chavez (1 review written)

Tried to cancel contract - found i was overcharged - failed completely to provide final bill, follow up on phone calls and answer complaints. You get the feeling they feel they don't need provide good service because they have a monopoly … Read Full Review

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★☆☆☆☆

“A months free movies that cost me £37”

Written on: 10/11/2014 by bigdicky (7 reviews written)

A month ago I logged on my sky account and was offered sky movies for a month free, This offer was for current customers. So I came to cancel my free offer today and was told the offer wasn't applied to my account because I've had sky movies privously. I was never told this when i clicked on the link for the months free movies and when i called them today I was told, it was in the small print in the terms and conditions. They refused to refund me the money and told me it was my fault. I find… Read Full Review

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★☆☆☆☆

“broadband and phone”

Written on: 30/10/2014 by scottish1984 (1 review written)

worse service ever will never used again. broadband always dropped and could not hear when used house phone for cracking all the time, rang loads of time with no help then was asked to pull heavy computer desk out and check telephone wires while i was over 5 months pregnant. problems where never sorted and was so glad when contract came to an end as they would not let me out of it before then. stay away if want a proper broadband and a good customer service, will not get it here… Read Full Review

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★☆☆☆☆

“cheeky sods”

Written on: 25/10/2014 by MohamedConrad452 (1 review written)

Signed up to sky on the 13th of October with the 2 years free broadband deal. Waited a week and no router so I rang SKY, for them to tell me I only signed up for TV...After an hour of them trying to sell me some kind of internet deal that would cost an arm and leg I decided to cancel it all together. Then they made me pay a further £10 pound for the service I had received GREAT! So I have an appointment made for the box to be collected and my service is running fine, until 1 minute before the… Read Full Review

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★★☆☆☆

“Line fault, then broadband”

Written on: 17/10/2014 by Reviewcentreblog (2 reviews written)

I logged a line fault with Sky and they were adamant the fault was within my home which is considered to be my responsibility to fix! Despite multiple calls it transpired to be an external fault underground 400m from my home and as the weeks progressed the broadband service also dropped which meant I had to access to voice calls or the internet. After 10 weeks this was sorted. Absolutely shocking service and blaming on premise equipment. I am pleased I wasn't running a business as this… Read Full Review

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★★★☆☆

“Not the worse”

Written on: 27/08/2014 by diKoenig250 (1 review written)

There are good and bad things about sky and to be honest I think it all depends on who answers your call! When it's working and I don't have any reason to call them I'm very happy. When I have to call it usually takes over 20mins to get through & 9/10 times I end up getting annoyed because the person on the other end is useless! Examples....my internet stopped working...it took 3 calls (all lasting over 45mins) before it got fixed......another example....I needed to have my dish moved & the… Read Full Review

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★☆☆☆☆

“Getting a refund of money owed”

Written on: 23/08/2014 by cleo789 (2 reviews written)

I left Sky because they were charging me a penelty for not having their tv however a month later they charged me a full months subscription. The only way to get this back is to telephone on a premium line they agree they owe me the money but have not received any refund some weeks later, would not use this service in the future… Read Full Review

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★☆☆☆☆

“Sitting here with pins and needles in my arm, I am...”

Written on: 02/08/2014 by AuroraMitchell135 (1 review written)

Sitting here with pins and needles in my arm, I am still awaiting a reasonable resolution to my issue with Sky Phone/Broadband. Sky took over from BT in 2009 and in doing so should have cancelled off any pre existing phone packages. Guess what - they didn't. £3.50/month over 60 months 210.00 ?They say its BTs fault - I have asked them to put it in writing to give me something to go to BT with........ and still I wait 56 minutes and counting. Disgraceful service. They have now confirmed that it… Read Full Review

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★☆☆☆☆

“just dont bother”

Written on: 17/07/2014 by Collierdk141 (1 review written)

I have been with sky for 3 years an have moved house twice and the arguments iv had with them are unreal. I now have 2 of the worlds most thick skys engineers who no my dish isn't installed properly (even tho they done it) an keep telling me its against health and safety for them to go on the roof HOW DID U GET IT UP THERE THEN!!!!!… Read Full Review

Mahmed's Comment

Written on: 22/07/2014

i never used anything as rubbish as SKY the slowest of all networks they say believe in better, but since i joined them its been hell using internet, its was so slow i felt like i was in some third world country or more like them back in the days dileup services. i have complained to them on sevral times yet they have done nothing about it. one time they sent in an engineer he tells me its wasnt the telephone socket wasnt fited properly by sky, he fixed it still there was problem i again complained to them they still failed to do anything about it. to make matters worse they charged me even after sending me my confirmation letter of cancellation. trust who so ever but dont trust sky. They known for their tricks if dont believe my experience read about others which was published on the paper.

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★★★☆☆

“Solid Service”

Written on: 12/07/2014 by WhyAmIHere (1 review written)

Good service all round, and customer support is not too bad. Sometimes i have to speak to more than one person but at least i'm not spending too much time getting a resolve… Read Full Review

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★★★★★

“customer services”

Written on: 10/07/2014 by Robinson293 (1 review written)

i phoned this morning and spoke with a guy now i have been with sky for a long number of years, and i didnt know you got a lot of things free but when i spoke to him he informed me of all the things you can get and that it helps to phone every now and again well today i got sky broadband free for 2 years and all this just by talking to him he was so polite and very nice to speak to. i can honestly say that he should be the champion of customers services as he was helpful in every way not just… Read Full Review

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★★★☆☆

“Good when it works not happy it costs more than now tv”

Written on: 07/07/2014 by harperwill (1 review written)

Why does now tv cost less when sky boxes play up so much?… Read Full Review

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★☆☆☆☆

“Faulty Equipment”

Written on: 26/06/2014 by Steve_Warboys (2 reviews written)

I have had Sky+ for around three years, and my box went wrong, I paid £65 for an engineer and he replaced the box. Then four months later it went wrong again, so I called them and they said I have to pay another £65, OMG so I pay that and the engineer said there all second hand boxes they put in and allot of them go wrong like this. I think this is so bad?… Read Full Review

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★☆☆☆☆

“Avoid Sky Accessories for your SKY HD+ Remote TV...”

Written on: 12/06/2014

You would think by going on-line to buy a replacement SKY HD+ remote from the main SKY WEBSITE you would get a QUALITY fully branded SKY product.... Alas no you will receive a very dubious product from some company called UNIPART - the remote will be in a non-sealed mini jiffy bag - it will come with non branded CHEAP 'Golden Power' batteries - the leaflet enclosed will then give you a list of codes which for my Panasonic did not work - (0051) I eventually discovered you can go interactive… Read Full Review

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