A1 Travel Reviews - www.a1travel.com

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Latest Reviews

★☆☆☆☆

“Making a booking”

Written on: 27/10/2014 by Matthias99 (1 review written)

Phoned them up and got offered a all inclusive holiday for ten days at a really good price. I decided to think about it overnight and phoned the next day to book it and it had gone up by 200 pounds.Talk about a rip off . disgusting… Read Full Review

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★☆☆☆☆

“Fantastic at first the adviser was brilliant in fact...”

Written on: 22/09/2014

Fantastic at first the adviser was brilliant in fact should be manager, Once all booked and sorted I then learnt from some other member of staff that I couldn't print off my boarding passes until 7 days before departure unless I paid £100 pound or 200 with return passes as ten people going, she informed me it was Ryanair and not them self's who charged, but this information would have been nice to know now before booking, we are now stuck getting are return flight boarding passes as we leave… Read Full Review

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★☆☆☆☆

“The worst travel company ever!!!!”

Written on: 19/09/2014 by Stephensonkb346 (1 review written)

They can't help me with anything,they want me to contact easyjet and transfer company to deal with the problems-which is their responsibility,I needed to organise almost everything...They are the worst travel company which I ever dealt with it!!! Also,we've got the worst rooms in a whole hotel which is their fault.Don't buy anything from them!!!!… Read Full Review

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★★★★★

“NO ISSUES USING A1 TRAVEL”

Written on: 08/09/2014 by maxster09 (1 review written)

We used thus company to book our holiday this year. First time we hadnt gone for a package deal holiday. Was extremely nervous, and explained my worries to the agent who took my call. He spent AGES going through everything, he could not have been more helpful. The flight was perfect, arriving 25 minutes ahead of schedule, both directions. Transfer was a bit long, and our apartment was awful, but that was no fault of A1, as I had asked if he could get that location for me, and he told me at… Read Full Review

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★☆☆☆☆

“wrong floor allocated”

Written on: 27/08/2014

Booked a ground floor apartment as my husband suffers a serious lung problem and uses oxygen day and night. On arrival at hotel we had beeb booked for a top floor apartment. Hotel were adamant that it was fault of travel agent. No ground floor apartment was available because ofbusy time of year. Had to psy for upgrade to superior apartment as this was the only option available at a cost of 140 euros. A1 Travel will not refund this to me. Have written to them againbut they will not accept… Read Full Review

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★★☆☆☆

“Wrong hotel!!!”

Written on: 13/08/2014 by 313Hull (1 review written)

Looked through my paperwork with all my hotel details on it and it had the wrong hotel! phoned them up and they took ages to reply and turned out it was their fault! Wouldn't book with them again! the only good thing is there prices are affordable and cheap… Read Full Review

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★★☆☆☆

“Never Again! ”

Written on: 30/07/2014 by lozzye (1 review written)

I booked a holiday with A1 travel in October 2013 and wish I had gone elsewhere or booked the holiday myself. In January 2014 Ryanair changed the flights I had booked due to unforseen circumstances but they amended the flights free of charge for me. When I went to A1 Travel to ask them to change the hotel booking to reflect the flight dates I was told there is a £50 amendment fee. I was not happy about paying this as the change was through no fault of my own and felt that A1 should charge… Read Full Review

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★★★★★

“Efficient service”

Written on: 16/07/2014 by Pammy48 (2 reviews written)

First time using a1 Travel and a little apprehensive but needn't have worried as they were very helpful, efficient and managed to get get hotel and room we wanted at a cheaper price than other 'low cost' agents. All our requests were passed to hotel and we will certainly use them again. The customer service team responded very quickly by e-mail to queries but I was a little is appointed that I wasn't offered meals and pre-booked seats. When I requested these, I wasvtold I had to call the… Read Full Review

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★☆☆☆☆

“Miss sold accommodation - No air conditioning in hotel”

Written on: 04/07/2014 by DArdley (1 review written)

I am so angry with A1 Travel with the lack of correspondence in resolving my issue that they have sold me a holiday with no air conditioning in the hotel. I booked this holiday over the phone 2 weeks ago and I am due to fly out to Portugal on Sunday and now the after sales office is closed until Monday. In the last 2 weeks I have phoned them on numerous occasions and I have sent 2 emails, which they say they haven't received! In all this time I have only received one email and one phone… Read Full Review

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★☆☆☆☆

“A1 TRAVEL.COM”

Written on: 19/06/2014

Absolutely disgraceful Company................ Left my daughter and her friend stranded as they did not bother to send any form of transport for the journey back to the airport and no contact advising them they they were not going to be picked up. As it was the end of their holiday they obviously didn't have any money left, fortunately my son was able to transfer money instantly in to her bank account so they could get a taxi to the airport. I rang their customer services who were uncaring… Read Full Review

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★★★☆☆

“No transfer to PMI airport”

Written on: 17/06/2014 by Dipper2 (1 review written)

Holiday was great Hotel Fab food plenty of and very tasty, rooms excellent poolside ample sun beds. However you pay A1Travel for transfers to and from airport then have to get and pay for transfer to the airport as the coach doesn't turn up, contact the agent at airport after paying another 41 euro's give details. Get home and more than a month later after several E-mails NO Solution… Read Full Review

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★★★★☆

“very good holiday”

Written on: 16/06/2014 by haribansi (1 review written)

the hotel was good. the staff was very helpful. other holiday makers were decent persons as well. room was good and room service was good as well. food was ok in the dinner time but not much vegetarian dishes during lunch time, hence we could not select which meal to take on which day. Air line itself was ok but the passengers were all drunk, hence we would like to book the next holiday with you going from Heathrow… Read Full Review

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★☆☆☆☆

“Miss sold us our holiday. Reading reviews online,...”

Written on: 15/06/2014 by 452Todd (1 review written)

Miss sold us our holiday. Reading reviews online, looks like this is a regular thing. Staff don't know what they are doing Dealing with them was a nightmare.. Nothing short of pathetic. Guarantee nobody will book more than once.... zero class… Read Full Review

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★★★★☆

“Lovely place for a holiday”

Written on: 14/06/2014 by Fuller395 (1 review written)

Hotel and staff was brilliant, lots of choice at all meal times very happy for the price we paid for five days all inclusive was excellent well worth the money, only thing the bar did get very busy at times with only one person behind the bar. Had some really nice shops in the resort and you didn't have to walk very far to get to them… Read Full Review

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★★★★☆

“Admin. charges”

Written on: 12/06/2014 by jollyrover (1 review written)

Hi, while I'm very happy with the ease & price of the holidays offered at A1 Travel, with no problems navigating the site & seeing everything about the booking very easily & mostly transparently my one HUGE comlaint was my booking last July (2013). I have used A1 Travel for quite a few years now & have never had cause to complain however, I booked a holiday in June 2013 to travel in the September & the admin charge was £12.78 which given that in 2009 it was £5 was still very reasonable. When… Read Full Review

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★★★★★

“Stress free booking!”

Written on: 12/06/2014 by Karanbowater (2 reviews written)

Have used A1 Travel several times, and will be doing so when I book my September holiday. Only book ed online and everything is so easy and user friendly. Never had to phone them because all has taken care of using the internet. Site is so uncomplicated. My holiday accommodation has been as described, with no problems at all. I always recommend A1Travel. Well done keep up the good work… Read Full Review

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★★★★★

“Palmwings ”

Written on: 12/06/2014 by roxyyoda (1 review written)

This hotel is just like on trip advisor that makes a nice change hotel and food fab don miss out 5 star and above lovely peaple as well… Read Full Review

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★★☆☆☆

“absolutely rubbish”

Written on: 11/06/2014 by Brendon1963 (1 review written)

HOLIDAY FOR 20 GUYS BOOKED IN JAN 2014!!AIRLINE HAS CHANGED FLIGHT DETAILS, THEY HAVE FORWARDED TO A1 TRAVEL FAILS TO LET ME KNOW, WE NOW NEED AN EXTRA NIGHT IN HOTEL @£96.00. THE TOTAL HOLIDAY COST WAS £287.00. AFTER USING THEM FOR 5 NO YRS, AND RECEIVING MASS EMAILS EVERY DAY WITH OFFERS, I AND ALL PEOPLE THAT I KNOW AND FACEBOOK WILL DEFINATELY NOTTTT BE USING THEM AGAIN. IVE SPENT££££££SS ON PHONE CALLS TO BE PASSED AROUND EACH TELEPHONIST,AND AFTER SPEAKING TO A MANAGERESS WITH… Read Full Review

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★★★☆☆

“Cheapest”

Written on: 11/06/2014 by AnikaGregory324 (1 review written)

A1 Travel offers the cheapest package holiday for the hotel we like staying at in Tenerife… Read Full Review

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★★★★☆

“Great place to stay”

Written on: 11/06/2014

For the price we had paid we weren't expecting anything to special but we were in for a shock it was one of the nicer hotels that we had ever stayed in. The surrounding area near the pool area was excellent plenty of sunbeds etc. The staff were very helpful. It was a great idea with the glasses having to return them on every visit because this really helped to keep the place nice and clean, also you weren't allowed to take food out of the restaurant hence no wasp or bees etc. Ignore the… Read Full Review

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