A1 Travel Reviews - www.a1travel.com

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Latest Reviews

★★★★☆

“Could not do enough for us!”

Written on: 19/07/2015 by jordyreview (1 review written)

Having trawled the internet for deals I ended up calling the 0333 number on teletext website and spoke to a very helpful lady who gave me very competitive prices for 2 holidays. She wasn't pushy at all and gave me a direct line should I want to go ahead with one of the deals. I called back and this is where it got a little messy, but to be fair one of her colleagues was equally helpful with a further query I had. Calling the direct line for a final time I spoke to a third person, who raised… Read Full Review

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★★★★★

“Brilliant service”

Written on: 14/07/2015

Super friendly agent. Really understood what I was after. Was emailing quotes whilst I was still on the phone. I then changed my preferences and it wasn't a problem she just emailed me more. I rang her to gok through line of the prices and she did it even cheaper than quoted. Took all our passport details and checked us in. Asked for extras at the hotel without me requesting. Absolutely brilliant service… Read Full Review

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★☆☆☆☆

“Worst holiday company ever”

Written on: 10/07/2015 by Piggy20 (1 review written)

I would recommend that you avoid this company at all costs. They lie just to take your money and send you to the worst hotels I have ever had the misfortune of going to. There customer services is also the worst I have ever experienced. If you want a decent holiday DO NOT insult yourselves by using this company… Read Full Review

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★☆☆☆☆

“management is disgusting ”

Written on: 10/06/2015 by Landinb469 (1 review written)

Me and my friend booked a holiday with icelolly.com and rang up a1 travel about changing the name over. The manager on the phone the manager is a rude and talks to you in disrespectful way. She said that the whole situation was 'petty' and she was getting annoyed and if we didn't stop ringing them up over the name change she would block our numbers on the system. After she spoke to my dad on the phone after getting no sense off the so called manager didn't change her attitude shouting at my dad… Read Full Review

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★★★★★

“Holiday with a1 travel”

Written on: 28/05/2015 by 1986Brown (1 review written)

Once again very satisfied with holiday to mitsis beach resort Corfu. In recent years have been booking with A1 Travel & very pleased. I would certainly recommend this all inclusive resort - from room, cleaning, service, food etc excellent. Would like to go back there again. Very spacious etc. We were there for a week from 17th May 2015 & weather hot… Read Full Review

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★★★★★

“Booked holiday with a 1 travel paid balance on...”

Written on: 19/05/2015 by Cokopops (1 review written)

Booked holiday with a 1 travel paid balance on 11/05/2015 rang about printing boarding passes and api information spoke to an adviser who was very helpful printed everything we needed and e- mailed info to us thanks she was very professional very pleased with the service given 10/10… Read Full Review

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★☆☆☆☆

“Avoid ”

Written on: 12/05/2015 by voDevine1985 (1 review written)

If you want an honest reliable service do not use a1 travel. Website allows you to go all the way through the booking process sends you a congratulations e mail on booking your holiday. But then comes a call telling you sorry the incorrect price was on the website and actually the price has gone up a few hundred pounds . A mistake can happen once but happened to us 3 times on same day a little suspicious I think… Read Full Review

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★☆☆☆☆

“CHANGING A NAME .”

Written on: 06/05/2015 by gyLarsen350 (1 review written)

Gave an incorrect name when booking holiday for four people, I tried to change it with the agent,and was told to ring A1 administration after 9.am the next day.I explained the problem,i was told that it would cost £100 to change. This was 15-hours after booking the holiday. Angry and upset I asked how much it would cost to cancel the holiday ,I was told that I would lose the whole cost of the trip… Read Full Review

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★★★★☆

“No probs at all”

Written on: 29/04/2015 by fzMcNamara93 (1 review written)

Thanks a1 had no probs at all booking with you got to the airport got our flights no prob out hotel room was lovely and we got picked up from the airport and then again from our hotel to the airport at the end of our holiday we had a lovely driver told us all about the Islands history would defo book with you again thank you for a brilliant holiday… Read Full Review

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★☆☆☆☆

“absolute joke of a travel agent!! ”

Written on: 27/03/2015

Basically I found a holiday on icelolly.com so rang a1travel to book it, they told me all the rooms had gone in this hotel I wanted and no other rooms would be available but would book me into another run by the same company in the next town that was 10 minutes away...We agreed to this and our holiday was booked. 3 days later I looked on icelolly.com again and the hotel I originally wanted was on there and for a lower price than I was originally going to pay! I rang a1travel and asked for my… Read Full Review

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★☆☆☆☆

“Don't understand this website anymore...!!!”

Written on: 10/03/2015 by Falco1423 (1 review written)

Been twice in Turkey with this agency before and everything was great. But recently I book just a flight through this agency and got confirmation on my email. Was so happy!But then I got call from them that they are not live website and prices haven't been updated for a days...and price for a flight is not £495 but £1260!!!They canceled my booking but then I got message to call to the number on voicemail and when I did, the agent was very rude and she said she don't know why I am calling and… Read Full Review

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★★★★★

“ABSOLUTELY BRILLIANT”

Written on: 18/01/2015 by sarahc997 (1 review written)

Rang through Icelolly.com and spoke to a lovely Scottish man who was very helpful as it was mine and my friends first time on holiday together (her first time abroad), and we were unsure of what kind of hotel to go to but wanted good flight times and had a budget. He found a number of hotels that could suit us and was very patient with us looking at all the reviews etc. When we decided on a hotel the flight times werent very good so he looked at all the other flight times and found we were just… Read Full Review

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★★★★★

“Top Service!”

Written on: 01/01/2015 by yeCooke51 (1 review written)

I have used these to book our holiday every year and would not use anyone else. Everything is really easy and I have never had a problem with any part of my bookings… Read Full Review

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★☆☆☆☆

“Making a booking”

Written on: 27/10/2014 by Matthias99 (1 review written)

Phoned them up and got offered a all inclusive holiday for ten days at a really good price. I decided to think about it overnight and phoned the next day to book it and it had gone up by 200 pounds.Talk about a rip off . disgusting… Read Full Review

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★☆☆☆☆

“Fantastic at first the adviser was brilliant in fact...”

Written on: 22/09/2014

Fantastic at first the adviser was brilliant in fact should be manager, Once all booked and sorted I then learnt from some other member of staff that I couldn't print off my boarding passes until 7 days before departure unless I paid £100 pound or 200 with return passes as ten people going, she informed me it was Ryanair and not them self's who charged, but this information would have been nice to know now before booking, we are now stuck getting are return flight boarding passes as we leave… Read Full Review

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★☆☆☆☆

“The worst travel company ever!!!!”

Written on: 19/09/2014 by Stephensonkb346 (1 review written)

They can't help me with anything,they want me to contact easyjet and transfer company to deal with the problems-which is their responsibility,I needed to organise almost everything...They are the worst travel company which I ever dealt with it!!! Also,we've got the worst rooms in a whole hotel which is their fault.Don't buy anything from them!!!!… Read Full Review

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★★★★★

“NO ISSUES USING A1 TRAVEL”

Written on: 08/09/2014 by maxster09 (1 review written)

We used thus company to book our holiday this year. First time we hadnt gone for a package deal holiday. Was extremely nervous, and explained my worries to the agent who took my call. He spent AGES going through everything, he could not have been more helpful. The flight was perfect, arriving 25 minutes ahead of schedule, both directions. Transfer was a bit long, and our apartment was awful, but that was no fault of A1, as I had asked if he could get that location for me, and he told me at… Read Full Review

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★☆☆☆☆

“wrong floor allocated”

Written on: 27/08/2014

Booked a ground floor apartment as my husband suffers a serious lung problem and uses oxygen day and night. On arrival at hotel we had beeb booked for a top floor apartment. Hotel were adamant that it was fault of travel agent. No ground floor apartment was available because ofbusy time of year. Had to psy for upgrade to superior apartment as this was the only option available at a cost of 140 euros. A1 Travel will not refund this to me. Have written to them againbut they will not accept… Read Full Review

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★★☆☆☆

“Wrong hotel!!!”

Written on: 13/08/2014 by 313Hull (1 review written)

Looked through my paperwork with all my hotel details on it and it had the wrong hotel! phoned them up and they took ages to reply and turned out it was their fault! Wouldn't book with them again! the only good thing is there prices are affordable and cheap… Read Full Review

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★★☆☆☆

“Never Again! ”

Written on: 30/07/2014 by lozzye (1 review written)

I booked a holiday with A1 travel in October 2013 and wish I had gone elsewhere or booked the holiday myself. In January 2014 Ryanair changed the flights I had booked due to unforseen circumstances but they amended the flights free of charge for me. When I went to A1 Travel to ask them to change the hotel booking to reflect the flight dates I was told there is a £50 amendment fee. I was not happy about paying this as the change was through no fault of my own and felt that A1 should charge… Read Full Review

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