A1 Travel Reviews - www.a1travel.com

★★★★☆
4.1 / 5
87% of users recommend this
? Ask our helpful community of experts about this product or company
A1 Travel www.a1travel.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“Never Again! ”

Written on: 30/07/2014 by lozzye (1 review written)

I booked a holiday with A1 travel in October 2013 and wish I had gone elsewhere or booked the holiday myself. In January 2014 Ryanair changed the flights I had booked due to unforseen circumstances but they amended the flights free of charge for me. When I went to A1 Travel to ask them to change the hotel booking to reflect the flight dates I was told there is a £50 amendment fee. I was not happy about paying this as the change was through no fault of my own and felt that A1 should charge… Read Full Review

Report this review
★★★★★

“Efficient service”

Written on: 16/07/2014 by Pammy48 (1 review written)

First time using a1 Travel and a little apprehensive but needn't have worried as they were very helpful, efficient and managed to get get hotel and room we wanted at a cheaper price than other 'low cost' agents. All our requests were passed to hotel and we will certainly use them again. The customer service team responded very quickly by e-mail to queries but I was a little is appointed that I wasn't offered meals and pre-booked seats. When I requested these, I wasvtold I had to call the… Read Full Review

Report this review
★☆☆☆☆

“Miss sold accommodation - No air conditioning in hotel”

Written on: 04/07/2014 by DArdley (1 review written)

I am so angry with A1 Travel with the lack of correspondence in resolving my issue that they have sold me a holiday with no air conditioning in the hotel. I booked this holiday over the phone 2 weeks ago and I am due to fly out to Portugal on Sunday and now the after sales office is closed until Monday. In the last 2 weeks I have phoned them on numerous occasions and I have sent 2 emails, which they say they haven't received! In all this time I have only received one email and one phone… Read Full Review

Report this review
★☆☆☆☆

“A1 TRAVEL.COM”

Written on: 19/06/2014

Absolutely disgraceful Company................ Left my daughter and her friend stranded as they did not bother to send any form of transport for the journey back to the airport and no contact advising them they they were not going to be picked up. As it was the end of their holiday they obviously didn't have any money left, fortunately my son was able to transfer money instantly in to her bank account so they could get a taxi to the airport. I rang their customer services who were uncaring… Read Full Review

Report this review
★★★☆☆

“No transfer to PMI airport”

Written on: 17/06/2014 by Dipper2 (1 review written)

Holiday was great Hotel Fab food plenty of and very tasty, rooms excellent poolside ample sun beds. However you pay A1Travel for transfers to and from airport then have to get and pay for transfer to the airport as the coach doesn't turn up, contact the agent at airport after paying another 41 euro's give details. Get home and more than a month later after several E-mails NO Solution… Read Full Review

Report this review
★★★★☆

“very good holiday”

Written on: 16/06/2014 by haribansi (1 review written)

the hotel was good. the staff was very helpful. other holiday makers were decent persons as well. room was good and room service was good as well. food was ok in the dinner time but not much vegetarian dishes during lunch time, hence we could not select which meal to take on which day. Air line itself was ok but the passengers were all drunk, hence we would like to book the next holiday with you going from Heathrow… Read Full Review

Report this review
★☆☆☆☆

“Miss sold us our holiday. Reading reviews online,...”

Written on: 15/06/2014 by 452Todd (1 review written)

Miss sold us our holiday. Reading reviews online, looks like this is a regular thing. Staff don't know what they are doing Dealing with them was a nightmare.. Nothing short of pathetic. Guarantee nobody will book more than once.... zero class… Read Full Review

Report this review
★★★★☆

“Lovely place for a holiday”

Written on: 14/06/2014 by Fuller395 (1 review written)

Hotel and staff was brilliant, lots of choice at all meal times very happy for the price we paid for five days all inclusive was excellent well worth the money, only thing the bar did get very busy at times with only one person behind the bar. Had some really nice shops in the resort and you didn't have to walk very far to get to them… Read Full Review

Report this review
★★★★☆

“Admin. charges”

Written on: 12/06/2014 by jollyrover (1 review written)

Hi, while I'm very happy with the ease & price of the holidays offered at A1 Travel, with no problems navigating the site & seeing everything about the booking very easily & mostly transparently my one HUGE comlaint was my booking last July (2013). I have used A1 Travel for quite a few years now & have never had cause to complain however, I booked a holiday in June 2013 to travel in the September & the admin charge was £12.78 which given that in 2009 it was £5 was still very reasonable. When… Read Full Review

Report this review
★★★★★

“Stress free booking!”

Written on: 12/06/2014 by Karanbowater (2 reviews written)

Have used A1 Travel several times, and will be doing so when I book my September holiday. Only book ed online and everything is so easy and user friendly. Never had to phone them because all has taken care of using the internet. Site is so uncomplicated. My holiday accommodation has been as described, with no problems at all. I always recommend A1Travel. Well done keep up the good work… Read Full Review

Report this review
★★★★★

“Palmwings ”

Written on: 12/06/2014 by roxyyoda (1 review written)

This hotel is just like on trip advisor that makes a nice change hotel and food fab don miss out 5 star and above lovely peaple as well… Read Full Review

Report this review
★★☆☆☆

“absolutely rubbish”

Written on: 11/06/2014 by Brendon1963 (1 review written)

HOLIDAY FOR 20 GUYS BOOKED IN JAN 2014!!AIRLINE HAS CHANGED FLIGHT DETAILS, THEY HAVE FORWARDED TO A1 TRAVEL FAILS TO LET ME KNOW, WE NOW NEED AN EXTRA NIGHT IN HOTEL @£96.00. THE TOTAL HOLIDAY COST WAS £287.00. AFTER USING THEM FOR 5 NO YRS, AND RECEIVING MASS EMAILS EVERY DAY WITH OFFERS, I AND ALL PEOPLE THAT I KNOW AND FACEBOOK WILL DEFINATELY NOTTTT BE USING THEM AGAIN. IVE SPENT££££££SS ON PHONE CALLS TO BE PASSED AROUND EACH TELEPHONIST,AND AFTER SPEAKING TO A MANAGERESS WITH… Read Full Review

Report this review
★★★☆☆

“Cheapest”

Written on: 11/06/2014 by AnikaGregory324 (1 review written)

A1 Travel offers the cheapest package holiday for the hotel we like staying at in Tenerife… Read Full Review

Report this review
★★★★☆

“Great place to stay”

Written on: 11/06/2014

For the price we had paid we weren't expecting anything to special but we were in for a shock it was one of the nicer hotels that we had ever stayed in. The surrounding area near the pool area was excellent plenty of sunbeds etc. The staff were very helpful. It was a great idea with the glasses having to return them on every visit because this really helped to keep the place nice and clean, also you weren't allowed to take food out of the restaurant hence no wasp or bees etc. Ignore the… Read Full Review

Report this review
★★★★☆

“A happy holiday”

Written on: 11/06/2014 by ChristianGregory (1 review written)

We steyed at the Santa Ponsa Park with a pool veiw, the roon was ob the small side but comfortable enough. The meals were good they were always topping up the serverys. The lunch meals were provided in the neibouring hotel just the other side of all the pools,in that part of the hotel there is a bar which served hot and cold drinks all day and evening. Both parts of the hotel have stages but they do not say in detail want is on. The seating is very low with having long legs made them… Read Full Review

Report this review
★★★★☆

“Great Holiday”

Written on: 11/06/2014

Beautiful location though somewhat isolated. Lovely hotel, food & people. Evening entertainment - poor. Having said that we return time and again… Read Full Review

Report this review
★★★★☆

“lovely”

Written on: 10/06/2014

We were not expecting much ,We arrived 3weeks ago just for 4 days ,never stayed here before and no recomendations, saw a few reviews some were not good so felt i had to add my own. Arrived late thursday/friday morning so straight in and changed and out lol cant waste time we came to party , hen party . 1st thoughts were we were a bit far out but not a problem 3 0f us so taxi is. 2euros each so that was good .We usually stay nearer to the square. Well after a brill nite back to hotel for 5am… Read Full Review

Report this review
★★★☆☆

“Santa Lucia hotel, Palma.”

Written on: 10/06/2014

No problems whatsoever with the above Hotel great rooms with sea views, great tasting food as much as you like, ample poolside area with plenty sun lounges & seating. very helpful staff in all aspects. However A1 not so good at getting you to the airport to meet the flight out no transfer turned up for us so had to get Taxi at a cost of 40.90 euros after having already paid for transfers to Palma De Mallorca Airport… Read Full Review

Report this review
★★★☆☆

“Hotel was lovely”

Written on: 10/06/2014 by diCalhoun225 (1 review written)

Hotel was lovely the staff were very helpful .. Was very hard to check in as A1 did not send me the detail… Read Full Review

Report this review
★★★★☆

“Very chilled friendly hotel”

Written on: 10/06/2014 by scFinn1981 (1 review written)

Really enjoyed the break. Rooms comfortable. Food good and hotel staff very friendly. Evening entertainment bit disappointing. Noise from streets a problem at back of hotel outside our bedroom. Location good. Nice bars shops and restaurants nearby. Also lovely beach in walking distance… Read Full Review

Report this review
overview