Specs & Glasses Reviews - www.specsandglasses.com

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★★☆☆☆
1.9 / 5
21% of users recommend this
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Latest Reviews

★★★★★

“Excellent quick service”

Written on: 06/08/2012 by rolybak (1 review written)

I had a pair of specks sent to Corfu about a year ago, perfect spec. and fit. I can not fault the glasses or service and would use them again. I see the other poor reviews but state my experience with this company… Read Full Review

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★☆☆☆☆

“I bought a pair of glasses on line Oct 10 and was...”

Written on: 14/02/2011

I bought a pair of glasses on line Oct 10 and was pleased with them, but Jan 2011, they inexplicably broke in half. I returned them for repair / replacement on 7th Jan by recorded delivery. Despite numerous phone calls (never answered) emails and letters, absolutly no response. They have obviously gone bust (like my glasses!) I paid by debit card, so no refund there. If I could get them back to be repaired elsewhere, that wouldnt be so bad, but by the nil respones I've had, that isn't going to… Read Full Review

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Mjtopping's Comment

Written on: 19/02/2011

Sorry to say, like so many of us you have been ripped off.
<br/>This firm is a scammer who has taken peoples money and run off.
<br/>He has been reported for fraud but it needs more victims to complain more loudly to get him properly stopped.

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★☆☆☆☆

“I am another upset customer. ”

Written on: 10/02/2011

I am another upset customer.
I ordered sunglasses in January, paid and no item, no email, no phone call possible, nothing! I reported them to barclaycard credit card company and they are investigating and I hope to get my money back! Do not buy anything from them!!! SCAM!… Read Full Review

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★☆☆☆☆

“Ordered glasses in January. Nothing Nothing Nothing....”

Written on: 05/02/2011

Ordered glasses in January. Nothing Nothing Nothing. No Product No contact am going to report to police… Read Full Review

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★☆☆☆☆

“Order accepted by them on 5th Jan 2011. ”

Written on: 02/02/2011

Order accepted by them on 5th Jan 2011.

Impossible to get delivery info or make any meaningful contact. These people need to be put out of business. Do NOT be tempted by delivery promises. In the long run you would be better ordering from Hong Kong suppliers and waiting a few weeks.

There is nothing good to say about them… Read Full Review

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★☆☆☆☆

“I wish somebody would pull this web site down, its a...”

Written on: 31/01/2011

I wish somebody would pull this web site down, its a complete SCAM. I am contacting the police to ask they investigate who is behind this fraud… Read Full Review

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★☆☆☆☆

“I'm hoping to change this to a positive review but...”

Written on: 31/01/2011

I'm hoping to change this to a positive review but payment was taken on 22nd Jan and nothing yet. Wrote an email today and tried calling twice but it goes to voicemail.
Will keep trying but I'd be very wary, starting to think the bottom 2 reviews might be there just to entice people.
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★☆☆☆☆

“AVOID AVOID AVOID!!! ”

Written on: 31/01/2011 by knittynuttynora (1 review written)

AVOID AVOID AVOID!!!

Ordered spces 10th Jan after saving for them from Christmas. Still not arrived and it is now 31st Jan. Repeated phonecalls ignored, repeated emails ignored. Reported them to MHRA for fraudulent claim of regulation and registration, report them to ebay and they have changed their name to Optics_uk! AVOID AT ALL COSTS - this is a rip off non existent company who steal your money without scruples. Nasty people… Read Full Review

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★☆☆☆☆

“Same as previous 2 reviews, money taken pretty much...”

Written on: 25/01/2011

Same as previous 2 reviews, money taken pretty much immediatley, no goods nearly 3 weeks later. Countless phonecalls, answer machine messages and emails later still no contact from them. Will be reporting for fraud when i find the appropriate channel to do so. Do not trust their website!!!… Read Full Review

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★☆☆☆☆

“Ordered glasses 8th Jan. Not delivered. Tried ringing...”

Written on: 25/01/2011

Ordered glasses 8th Jan. Not delivered. Tried ringing and leaving messages. Again as below no reply. AVOID this company at all cost, if they are if fact an actual company and not a big fat SCAM!!!. What a waste of 40 quid… Read Full Review

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★☆☆☆☆

“I ordered a pair of glasses in November. After not...”

Written on: 25/01/2011

I ordered a pair of glasses in November. After not hearing anything for a couple of weeks tried to contact them by phone. All I got was the answer machine. I have also emailed them on many occasions and have had NO reply.

They took the money and I have now been asking for a refund for the last month and have had no reply at all. Think that's £50 gone for good.

AVOID this company at all costs they are THEIVES!!
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★☆☆☆☆

“Money taken from Bank Account. Goods not received....”

Written on: 20/01/2011

Money taken from Bank Account. Goods not received. Apalling customer service. No response from email or phone calls. Warning!!! This company should not be allowed to trade as I do not believe they had any intention of supplying the goods but took my money anyway. Unfortunately to write this review I had to give Specsandglasses.com a star rating, but they don't deserve any at all. 5 stars for a first class CON!… Read Full Review

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Emmalou72's Comment

Written on: 24/01/2011

I found this review very helpful because... I am having exactly the same problem!! I have been trying to get in touch with them for 4 days and no one seems to be replying to my calls or emails!! They weren't slow taking the cash from my account.
<br/>Did you get your cash back from them?

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★★★★★

“1st class service from start to finish.I am very happy...”

Written on: 26/10/2010

1st class service from start to finish.I am very happy with my new designer glasses
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★★★★★

“The service from start to finish was 1st class. ”

Written on: 30/09/2010

The service from start to finish was 1st class.
The range on offer was plentiful, i chose some designers and easily saved over £100 over the high st.
I have and will continue to tell everyone i know. Keep up the good work.

5 star… Read Full Review

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