Box Reviews - www.box.co.uk

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★★★★★
4.6 / 5
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Latest Reviews

★☆☆☆☆

“worst buy ever”

Written on: 31/10/2014 by McKay135 (1 review written)

Ordered an item, did not like it wanted to send it back. Now you pack the item as it was then It came in, you send it back 24h courier. and after 13 days they tell you that the item was rejected and there is no change of getting the money back as you have only 14 days to do so, where they where holding my item for 10 days. HORRIBLE RETURN POLICY WHICH PUTS YOU ON LOOSE POSITION RIGHT AWAY. However if you don't have to return the item the service is not bad, it's only when you try to return it… Read Full Review

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★☆☆☆☆

“TERRIBLE COMPANY DO NOT TRUST”

Written on: 15/10/2014 by socksandcrayons (2 reviews written)

I spent £1500 on a brand new MSI GS70 laptop. I was super excited, and the delivery was quick and got here the next working day, however when the laptop got here it had a small mark on the screen. I thought nothing of it deciding it was probably just a few dead pixels which I could live with since I needed the laptop for my university coursework. Over the space of 48 hours the laptop became heavily pixelated with lines all over the centre and bottom left side of the screen making it… Read Full Review

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★☆☆☆☆

“Keep out of these Cowboys”

Written on: 03/08/2014 by AK007 (1 review written)

I had to return Faulty laptop. First they said I can only have 2/3 refund – after very long time I did manage to get Full refund. But their Customer Service & Returns Department is Hopeless & very unfriendly with all his customers. Now I am trying to get Full Delivery cost. Lovelenovo says very good things on their web site but when it comes to practical they are very bad & unfriendly. PLEASE KEEPOUT OF THEM… Read Full Review

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★☆☆☆☆

“Mis-sold and refusing to refund.”

Written on: 03/08/2014 by Leo87 (2 reviews written)

Never, ever again. The long and short of it - I was told my N550LF had a blu-ray drive - it turns out it doesn't. They mis-sold the item and now are flat out refusing to give me a refund - almost certainly breaking the law, but what do they care? Truly a disgraceful company… Read Full Review

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★★☆☆☆

“Beware of price changes!”

Written on: 10/07/2014 by Peri1974 (2 reviews written)

I wanted to buy some software here for £599.99. I called to ask a question and the agent didn't know the answer. He asked me to send him an email When I got the reply of the email and tried to buy the same product it was now £20 more expensive. I called to complain and they've told me that sudden price changes are common in their company. The customer service agent couldn't explain why they do this but she said that it was another department and that she didn't know anything bout it. It… Read Full Review

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★★★★★

“Just the Job”

Written on: 23/05/2014 by devolofan (1 review written)

I had previously bought two wi fi extenders, neither of which worked very well. Then I bought the devolo device from box .co.uk, it arrived very quickly and works very well all over the house, and it is a big house with two different sets of wiring, but the device works a treat, only regret is I did not buy the set with two extenders so I will now buy another one from Box… Read Full Review

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★★★★★

“Unwarranted concerns”

Written on: 18/05/2014 by AndrewNW (1 review written)

The deal Box were offering seemed too good to be true and I was hesitant about ordering from an organisation unknown to me. But I took a chance, and I'm glad I did - I got exactly what I had ordered very quickly. Good stuff!… Read Full Review

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★★★★★

“Fast Delivery and Cheapest on the net!”

Written on: 15/05/2014 by CarinaDonahue (1 review written)

I wanted to buy a Mio Cycle305 GPS computer and picked Box as the reviews were good and it was the cheapest and i wasn't dissapointed. It came as described and have now used the product three times with no problems.Will always look here first for future purchases… Read Full Review

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★★★★★

“Efficient, Quick & Recommended”

Written on: 09/05/2014

A very good experience, really quick delivery and at the keenest price on the net… Read Full Review

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★★★★☆

“No problems”

Written on: 09/05/2014 by Coleman196 (1 review written)

Second order with Box - both have arrived in time, well packed and as expected… Read Full Review

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★★★★★

“Got exactly what I wanted”

Written on: 26/04/2014 by HarleyKoenig109 (1 review written)

Tablet charger packed in, found Box.co.uk, who had exactly what I wanted right down to the correct tech spec. Was well described, nothing left to chance. I ordered it and got it in the post 2 days later, free of p&p. End of story, great company, I am happy… Read Full Review

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★☆☆☆☆

“Worst Customer 'service' I've dealt with”

Written on: 24/04/2014 by SydneyAtkinson83 (1 review written)

Bought an item (PC component) from Box.co.uk, they were a little more expensive than Amazon but I though i'd try a UK company. Everything was ok with delivery and the part worked well for a year when it developed a fault, the item had a 2 year guarantee so I thought great, contacted Box got an RMA number and duly sent the item in, week or so later got an email saying item was damaged (extremely unhelpful), i replied saying I knew this was the case hence why I sent it back. No further… Read Full Review

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★★★★★

“Excellent”

Written on: 19/04/2014 by Annietch (1 review written)

Excellent service & delivery, cannot fault it at all. The Lenovo laptop is fast & as described . Thank you… Read Full Review

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★★★★★

“On time as described”

Written on: 30/03/2014 by uglyandy (2 reviews written)

Ordered USB memory. Part arrived on time and as described… Read Full Review

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★★★★★

“good product”

Written on: 29/03/2014 by Ruiz58 (1 review written)

item sold to integrate with other similar products of different manufacturer. ZYXEL technical people said this is not the case and said couldn't help. Leaving you to struggle. Happened to get working but not with manufacturer help… Read Full Review

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★★★★★

“Couldn't have been better”

Written on: 27/03/2014

Having researched which printer we wanted, we searched for the best price. We found that Box was the cheapest place to buy and ordered. The printer turned up sooner than we'd expected, was well packed and did exactly what we wanted. There's nothing negative to say at all, no 'buts' no 'maybe ifs'. Nothing, just an excellent transaction… Read Full Review

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★★★★★

“Exactly as it says on the tin”

Written on: 26/03/2014 by 172Lockhart (1 review written)

Quality item at excellent price, arrived earlier than stated date. Cheaper than buying direct from manufacturer… Read Full Review

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★★★★★

“Fantastic service, price and delivery!”

Written on: 24/03/2014 by briggsyofnorwich (1 review written)

I cannot fault Box. Their price was >30% below a so-called "special" offer from PC World. Despite choosing the "standard" post option to save money, the goods were on my doorstep within 48 hours. It's hard to believe shops will survive with on-line service like this!… Read Full Review

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★★★★★

“Very Happy, No Problems”

Written on: 24/03/2014 by Sergiof384 (1 review written)

Very speedy delivery. Printer arrived next morning even though I hadn't asked for next day delivery and wasn't charged for it. Good price, everything in order, good communications (by email and text) of when delivery would be. Very impressed with all aspects of service. No problems with any aspect of ordering, delivery and product. Would use again and recommend… Read Full Review

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★★★★☆

“Good value and order arrived quickly. No other...”

Written on: 23/03/2014 by Waughnw45 (1 review written)

Good value and order arrived quickly. No other contact necessary yet so can't comment on anything else… Read Full Review

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