Simply Asus - www.simplyasus.com Reviews

★★★★★
4.6 / 5
93.9% of users recommend this
  • Customer Service

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Latest Reviews

★★★★☆

“ASUS N56VM-S4110V”

Written on: 18/06/2013

Everything was really good. (read more)

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★★★★★

“New laptop”

Written on: 13/06/2013

My laptop arrived exactly on time in perfection condition at a great price. So very pleased! (read more)

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★★★★★

“Asus N56 VZ”

Written on: 07/06/2013 by davidstorm (1 review written)

Great deal on my Asus N56 VZ, best price by far and amazing quick delivery. The best thing is that Simply Asus upgraded me for free from the Asus N56 VM 750gb and Nvidia 630 graphics, to the N56 VZ 1000gb and 650 graphics. The only downside is that the keyboard is not backlit (which I would have liked), but to be fair to Simply Asus they did not advertise it as a backlit keyboard. Highly recommended. (read more)

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★★★★★

“Excellent”

Written on: 07/06/2013 by aftermath

Great Printer / scanner for the price. Easy to set up wireless via Epson downloadable files, also from disk. I put mine in spare bedroom out the way, and can print/scan from anywhere on my network, even from mobile phone. There is nothing i dont like about it, if i had to pick one, it would be the paper out tray ( very flimsy ) (read more)

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★★★★☆

“Asus UX32A from Simply Asus”

Written on: 02/06/2013 by JonR (1 review written)

My order was fulfilled quickly and efficiently. The courier gave a one hour slot for delivery and arrived on time. The machine does what it says on the tin. The only reason this isn't ***** is because the price didn't include delivery. When I'm spending a significant sum I don't expect to see the total rise as I checkout. Standard delivery charge should be included in the headline price and credit card surcharges declared up front, not at the last moment. A website that declares these... (read more)

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★★★★★

“Excellent service and Perfect Notebook for our needs”

Written on: 31/05/2013

Ordered Asus notebook for daughter. Was looking for something more flexible than an iPad or other tablet but portable and not too expensive. The Asus eee has turned out to be just what we wanted. It was delivered promptly to my work address. I was particularly impressed by security process the company followed to check I was recipient and not victim of credit card fraud. The only quibble is lack of ability on the basic version of windows 7 to change screen background, but not critical.... (read more)

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★★★★★

“Great service, great laptop”

Written on: 25/05/2013

I am very pleased with the service and the laptop. The parcel has been delivered very quickly (within 1.5 days), and the laptop is great-better than expected. Windows 8 works perfectly well. Definitely would reccomend the service and the laptop to those who are looking for a good quality for reasonable price. (read more)

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★☆☆☆☆

“If you have a faulty item you will regret using Simply...”

Written on: 24/05/2013 by pdbm (1 review written)

I agree with all the other negative reviews about customer service from this company. Avoid Simply Asus. Laptop delivered promptly by their couriers perfectly packaged. Unfortunately the laptop was displaying some very peculiar behaviour within the first 24 hours - clearly faulty. To return an item to this company, they force you to agree to some online terms and conditions - they will not entertain any returns unless you agree to these. Reluctantly agreed and returned the laptop requiring... (read more)

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★★★★☆

“Pleased customer”

Written on: 23/05/2013

Good spec, good price, plenty of detail to make an informed choice. Laptop arrived quickly and works well. (read more)

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★★★★★

“Great Service and Great Laptop!”

Written on: 23/05/2013 by JaneRH (1 review written)

I spent a lot of time researching different laptops, as I needed one suitable to run AutoCAD, and I also wanted Windows 7 (not 8) Eventually, I decided to go with an Asus as I could get the specification I required for around the money that I was prepared to spend. I went with Simply Asus because it was a good price, and the reviews were mostly good. I was not disappointed. I ordered on a Saturday, and very quickly I had an email to say that it would be dispatched on the Monday. I received... (read more)

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★★★★★

“Great laptop, great price, next day delivery...”

Written on: 22/05/2013

Simply can't fault the experience of shopping with Simply Asus (Box Ltd). Website is excellent for checking specifications of machines, and pricing / delivery costs are very clear. Went for an Asus laptop as the specification is so much higher than other brands for the money that I was prepared to spend. Ordered online and got email confirmation very quickly - then had a second email to say that my order would be dispatched the same day. The next morning I had an email from the delivery... (read more)

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★★☆☆☆

“waste of time”

Written on: 21/05/2013 by bartsuchy (1 review written)

i bought asus laptop online from simplyasus, very good price comparing to other websites, but when my laptop arrived, there was a small crack on the other side of the screen, so simply i tried to return it as i wasn`t happy with it. that`s where nightmare started. it`s been two months now and i`m still trying to something about it, as they don`t see that there`s a fault with product. i`ve sent them a photos of a screen and pointed where crack is but this must be to difficult to their... (read more)

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★★★★☆

“Excellent speedy service”

Written on: 21/05/2013

Excellent service and delivery - item was despatched and delivered the following day as advised. Product arrived in perfect working condition. The only issue I had was that the order did not contain the information for the extended warranty, however this was resolved quickly with an email. 2nd time i have used the company and no real issues either time. Very good and would recommend to a friend. (read more)

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★★★★☆

“Good product but delivery service not good”

Written on: 18/05/2013 by Cornishatheart

Took 10 days to receive rather then the 3 as hoped due to delivery service - DPD - can't fault the product , suggest they find a better delivery service - this is happening ongoing for online purchases, persuading me to revert to reverting to shopping at local stores as online delivery increasingly frustrating in poor service. (read more)

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★★★★★

“Excellent Service!”

Written on: 18/05/2013

Ordered online and within an hour or so of ordering had an email to say it had been despatched...arrived next morning at exactly the time stated on my email...very impressed and wouldn't hesitate to use again. Only wished all customer service was this good. (read more)

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★★★★★

“For it's price you will not find anything better a...”

Written on: 11/05/2013 by Hanad

laptop specs: I5 processor 8GB ram USB 3.0 hdmi cable caps and num lock indicator (You would be surprised how many ridiculously overpriced laptops don't have this feature) it has a very nice mouse pad, like the apple MacBook. the keyboard is nice and spacey, ( most laptops of this price, the keys are crammed together) All for £383 (this includes next day delivery) I was feeling sceptical at first as I've never really heard of ASUS but laptops with the specs mentioned above would cost... (read more)

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★★★★★

“Absolutely no problems”

Written on: 10/05/2013 by BroadwayBlueshirt (1 review written)

Paid for 2 day delivery and got my laptop next day. I had reason to contact customer services and the response was excellent. I cannot fault Simply Asus. Nothing more worth adding. Just buy from Simply Asus with confidence. (read more)

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★★★★☆

“The laptop is great for the money value...fast and...”

Written on: 06/05/2013 by if1213

The laptop is great for the money value...fast and smart. I paid for next day delivery , and get my laptop 1 week later. The company did not refund my money and they did not even apologise...disappointment. (read more)

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★★★★★

“Speedy delivery and great value”

Written on: 05/05/2013

Website clear and easy to use, with generous descriptions and full specs. of a comprehensive range of Asus products. Keen prices, easy to use e-commerce and fast delivery through a reputable courier. Who can ask for more? (read more)

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★★★★★

“Superb Service & Product”

Written on: 04/05/2013

Superb! Buying went through very quick and delivery came in 2 days at the standard delivery charge! Communication was excellent throughout, quick to answer my questions..The product came well packaged and super quick...The items inside the box were very well protected and the Laptop was in perfect condition and looked great!...My only small gripe was in relation to the Website..Nowhere could I find the product I was interested in, if fact I could not see any laptop to order on the ASUS... (read more)

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★★★★★

“Great Notebook Fast Delivery”

Written on: 04/05/2013

I ordered the N55sl-s1188v,the with the RAM upgraded to 12GB. This is a great laptop at a very good price. It was delivered on the agreed date and time. Can not fault the laptop or service. (read more)

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★★★★★

“Excellent products, brilliant service, quick delivery”

Written on: 01/05/2013 by MaryContrary (1 review written)

I searched long and hard for a budget laptop that would pack decent power and have good build quality. Very pleased with the product and price from simplyasus.com. The code of the laptop is U36SG-RX068X. It feels solid and well-made. Keyboard feels nice to type on and is laid out well. It's light and portable considering how good the specs are and battery life is great. Specs are excellent for the price. Customer care over the phone was extremely friendly and helpful when I had some... (read more)

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★★★★★

“Very quick order”

Written on: 01/05/2013

Order fot the machine I wanted fulfilled very quickly. Thank you! (read more)

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★★★★★

“Fast delivery and cheaper than Amazon”

Written on: 28/04/2013

No complaints at all. The laptop arrived promptly within its specified slot - I actually requested a new delivery date as I accidentally requested a Saturday delivery, and they sorted it as soon as they received my email. The product itself was a good £90 less than the listed price on Amazon, which is usually my go to for bargain hardware online. Would definitely recommend. (read more)

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★★★★★

“Very Quick Delivery”

Written on: 25/04/2013 by Dragonlee888

Very fast delivery and tracking the parcel Was good. Laptop works perfectly. Would recommend my friends to this website. (read more)

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★★★☆☆

“Quick delivery but terrible pre-sales service”

Written on: 23/04/2013

Order delivered next day. Prices are difficult to beat for hi-spec machines (ASUS N56VM). But pre-sales is terrible: it looks like the staff is not here to help for product selection or to provide any further information which may or may not be already available online (which is difficult to access when you don't have a computer and want to buy one...). Also beware of exact specifications of items sold: they sometime differ from specs as advertised by ASUS (e.g. backlit keyboard). (read more)

Joeyboy1984's Comment

Written on: 03/05/2013

Did you purchase the 16gb of RAM version? Did yours come with a backlit keyboard?

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Edouardb's Comment

Written on: 02/06/2013

No, only bought the 6 GB RAM, and no backlit keyboard. Hope this helps.

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★☆☆☆☆

“ASUS X401A-WX089V, Intel Celeron B820”

Written on: 21/04/2013

Ordering process was terrible.Paid by PayPal,next morning my order was declined,because my address was unconfirmed.But a far as I know,you can confirm your address if you buying outside Ebay.So I got a refund..Next day I made payment with a credit card,but next morning order was..suspended.So I had to call customer service had to confirm several security cheks,even when I paid with a credit card and used Verified by Visa process.So after all hassle order was confirmed. Order arrived very... (read more)

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★★★★★

“Asus1225B”

Written on: 19/04/2013

Excellent bit of kit,especially for mobile users. The Asus was up and running in no time,and the removal of unwanted apps taking the most time. No problems what so ever from Ebuyer's service and support,and I shall continue to use them in the future. My only gripe was of my own making in that "free delivery" does not mean what it says, as in some instances a reduced delivery charge (NOT FREE) is applicable! However, the delivery was first class arriving in less than 24 hours! (read more)

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★★★☆☆

“Helpful staff, poor packaging”

Written on: 18/04/2013 by poppetpower

I ordered a U32VJ laptop from simply asus, I am very happy with laptop I received but the packaging was very badly bashed, I spoke to one of the helpful staff who recommended trying the laptop first, and if there was a problem they would be happy for me to return it. There was also a problem with delivery cost and delivery date as I live in the Highlands, this problem is common with most companies where I live but the issue was quickly rectified by the staff with no extra cost to me. (read more)

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★☆☆☆☆

“Worse customer services”

Written on: 17/04/2013 by rebel1681 (1 review written)

I ordered a laptop which simply asus sent through DPD. I never received the parcel on the day and time i was told. when i called simply asus they just transferred me to dpd. In the end i found out DPD gave the parcel on wrong address. So i called simply asus about it. The person was very rude and said it will take 14 days to sort out. So i asked him that it is not my mistake i ordered from you guys i have nothing to do with DPD. but they said sorry we cant do anything. i said is there any... (read more)

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★★★★★

“great! N56VJ-S416H from simplyasus.com”

Written on: 17/04/2013

Lovely laptop, bags of power. Simply asus were great and well-priced. Windows 8 is pants but that is not the laptops fault. Overall very happy! (read more)

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★★★★★

“Asus N56VM S4034V 8mb memory ......... ”

Written on: 14/04/2013 by grovevilla

I ordered the Asus N56VM S4034V 8mb memory, at 11:00 on Tueasdy, it arrived by currier timed and tracked to within the hour at 13:00 on Thurday and free delivery too. Wow. The N56VM is totally as expected from the specification and description on Simply Asus website. Well built, great sound and a crystal clear screen.It was purchased for a student studying computer science subjects and combined with the need to tap into its media capability it is just perfect. The price beat all other... (read more)

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★★★★★

“Simply Asus Laptop”

Written on: 14/04/2013

Excellent service. Speedy delivery. Excellent price. I would definitely recommend Simply Asus. (read more)

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★★★★★

“Shockingly fast delivery!”

Written on: 13/04/2013 by Onebrowtech (1 review written)

Spent quite some time deliberating on which laptop to buy.Decided on this one in the end as a good all round compromise. Simply ASUS had the best deal going, but decided to go for the "Gold Star Service" (for £9.97 extra) in case the machine was faulty (same as Steve296 did). I oredered it on a "free delivery within 5 working days", and Simply ASUS say: "We only process orders Monday - Friday up until 4pm (Excluding Bank Holidays)". When I checked the time it was already 4:05 - on a... (read more)

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★★★★★

“Excellent service”

Written on: 12/04/2013 by markdgreen (1 review written)

Great price, fast delivery, excellent communication on when order would be delivered, etc. no problems at all with product, although would have been nice if windows updates had been applied before shipping, since took 12hrs+ to download and install them all. . Other than that, would recommend. (read more)

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★★★★★

“Great product, lowest price and excellent service”

Written on: 09/04/2013 by singhlota

Upon looking for the best deal Simply Asus had the lowest fully loaded price. The service was excellent and i was pleased to see the company had additional security check in place to ensure my transaction was not fraudulent. (read more)

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★★★★☆

“Great Service”

Written on: 09/04/2013

All received and as of now working well, definitely worth waiting for. (read more)

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★★★★★

“Asus N56V”

Written on: 08/04/2013 by billyt1903 (1 review written)

I ordered the Asus N56VM S4034V I7 3610 cpu, 8mb memory, 750gb hard drive, NVidia 630M GPU and 1920 x 1080 HD screen laptop computer from your clearance section, the only fault described was that it had a dent in the lid. The item arrived exactly as agreed and upon inspection I am very happy to say that I received an £800-£850 machine for £600 with a small dent in the lid. The laptop is brilliant, the metal construction is both solid and very smart and the performance is brilliant. I can... (read more)

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★★★★☆

“Very Good service, great price”

Written on: 04/04/2013

The laptop (N56) was around 100 pounds cheaper than other sellers, and works perfectly. Arrived within the given time and set up very quickly. Only issue was with the sub woofer which is a bit temperamental, but when it is plugged in the sound is incredible. Great product, great service. (read more)

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★☆☆☆☆

“very bad customer service bad product ”

Written on: 02/04/2013

on 11 of march I ordered Asus laptop. I received the item on time but it was faulty so I returned the item...they admitted that it was faulty and send me a new! laptop, which was also faulty(exactly with same fault which make me think that it was the same laptop)and I returned the item again on the day I received it. I have been waiting since 22th of march and tried to speak somebody but nobody answers the phones...I do not recommend simply asus. (read more)

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★★★★★

“fast delivery and good laptop”

Written on: 02/04/2013 by mbradley007 (1 review written)

everything worked well .. order arrived very quickly and laptop worked great out of box. would have liked the option to have windows 7 on laptop instead of windows 8. but i will reload windows 7 on to laptop my self.. Thanks Matthew Bradley (read more)

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★★★★★

“Great product and great service”

Written on: 31/03/2013

After doing in-depth research i plumped for the Asus and what a great laptop it is. The specs are excellent and the HD display the brightest and best i have seen on any laptop. I am a very experienced computer user and have made numerous purchases over the years and therefore regard myself as being competent. My decision to purchase justified my experience. Ordering on-line was slightly tricky but the ordering issue was easily overcome by calling my bank. Delivery was very quick and the... (read more)

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★★★★★

“Good service ”

Written on: 29/03/2013 by Kirktrek32 (1 review written)

Good laptop good service does the job . Looks cool and has a good weight good starting time . Booting up for first time was quick and easy . Beware not all program's work with windows 8 (read more)

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★★★★★

“Simply Asus - Simples”

Written on: 29/03/2013 by Steve296 (1 review written)

This company offers the best variety of specs for the ASUS N56VM that we were looking at. We checked out the various reviews and the main complaint, if there was one, seemed to revolve around faulty goods being received. It would appear that some people don't know the retail laws relating to this area. This company offer really good prices and crystal clear terms and conditions. We decided to buy and have had a fantastic experience. We opted for the GOLD STAR SERVICE at £9.97 which if... (read more)

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★★★★☆

“Customer Service and product quality”

Written on: 29/03/2013

The customer service team is excellent with efficient response. The only issue I have is with the quality of product which could be better. The first one I received was inbalance with one leg not touching the table. This should not have left Asus factory, hence it is not Simplyasus fault though they may want to carry out audit. The replacement one has the battery charger indicator not working. I do not know whether it is charging or fully charged! (read more)

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★★★★★

“Great service”

Written on: 24/03/2013 by Michael12

Professional outfit. Received on time and extremely happy with Asus Laptop. Won't hesitate recommending and using them again. (read more)

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★★★★☆

“Good Machine, Poor Delivery”

Written on: 23/03/2013

Good i7 laptop with a decent keyboard and good hardware at a fair price (and thankfully running Win7 rather than Win8). Came with more Asus bloatware than I would like to see on a brand new machine but that's fairly easily sorted. Also had a very irritating Asus registration nag screen and considering the amount of information they want about me to use as they see fit after I've bought their hardware they can frankly whistle for it. The process of the purchase was straightforward and my... (read more)

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★★★★☆

“ASUS X55C-SX028H”

Written on: 20/03/2013 by ASUSDAD (1 review written)

Bought this for my son who is off to uni,and we are very happy with both the service we received and the product,its really quick and does everything it says on the "tin",the website is very easy to explore and delivery was nice and quick,if i was going to be ultra critical the laptop cover had a couple of scuff marks on it,but hardly noticeable,all in all very happy . (read more)

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★★★★★

“ASUS laptop”

Written on: 18/03/2013

Recently bought X55C asus laptop. Website is very clear, good description of the products. Sensibly priced, easy to order and fast delivery. Would use this shop again! (read more)

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★★★★★

“Brilliant price and service”

Written on: 18/03/2013 by Johnsouthorn

My Asus transformer arrived quicker than expected and exactly as described. Strongly recommend this company (read more)

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