This salon used to be all about great customer care, now the director has no time to give customer care. The staff are lovely but the atmosphere between employees and the owner is tense. It's considered fine to keep clients waiting while texts and IPad are in frequent use by the "boss". In the middle of a haircut he will walk off to speak to others without any explanation. Giving customers a quality experience has been replaced with a failure to communicate unless to promote beauty salon products, facials, etc. Shame!

After growing my hair over many years I have just had it "thinned" and this seemed to involve razoring layers at all lengths. The result devastated me as it is a total mess and can not be styled. Never before have I felt my hair looked so awful and do not know what to do. It will take years to grow out all the layers as some are so short. I have been at the salon before but always requested no change. Asking this time to make it more manageable was a BIG mistake. Lesson learned. Au revior Angelique.