Titan Telecom Reviews - www.titantelecom.uk.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Humiliation, digusting and a SHAME on the Earth”

Written on: 20/08/2014

A very rude customer service, done mistakes several times, insisted me that I have two lines instead of one and then corrected himself, pushing you to say Yes for the offer, not telling you the truth and for sure there are hidden costs as well and very long contract duration as he mentioned that 3 years without telling me the termination fees. When I called complaints department they are taking his side and not ready to listen to you. You simply feel that you are dealing with the animals. One… Read Full Review

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★☆☆☆☆

“I would only recomend to my worst enemy”

Written on: 19/08/2014 by beamerman (5 reviews written)

I was with Onebill telecom and paying around £35 a month, but since I moved with titan, My first bill for phone line and broadband was £70. My second is now £90. does anyone here think my phone bill is going down?… Read Full Review

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★☆☆☆☆

“I would only recomend to my worst enemy”

Written on: 19/08/2014 by beamerman (5 reviews written)

I was with Onebill telecom and paying around £35 a month, but since I moved with titan, My first bill for phone line and broadband was £70. My second is now £90. does anyone here think my phone bill is going down?… Read Full Review

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★☆☆☆☆

“I would only recomend to my worst enemy”

Written on: 19/08/2014 by beamerman (5 reviews written)

I was with Onebill telecom and paying around £35 a month, but since I moved with titan, My first bill for phone line and broadband was £70. My second is now £90. does anyone here think my phone bill is going down?… Read Full Review

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★☆☆☆☆

“I would only recomend to my worst enemy”

Written on: 19/08/2014 by beamerman (5 reviews written)

I was with Onebill telecom and paying around £35 a month, but since I moved with titan, My first bill for phone line and broadband was £70. My second is now £90. does anyone here think my phone bill is going down?… Read Full Review

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★☆☆☆☆

“Expensive and their agent company 'do not tell the truth' ”

Written on: 14/08/2014 by 323Johnson (1 review written)

Cold called by a company promising to 'save' 'Trade' people money with a low price guarentee. They also promise to pay any cancellation charges from existing supplier. Neither are true. Titan are costing me 50% more and their agents left me with a £300 early termination charge. The agents give the impression that they are endorsed by the FSB. This is NOT true. They are just members themselves, the FSB are looking into the matter. Do yourself a favour, no matter how bad your current supplier… Read Full Review

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Leamingtoncrc's Comment

Written on: 14/08/2014

Oh and I lost my 1471 service which I used to use several time a day. Very cross!

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★★★★★

“awesome telecom service provider- Titan”

Written on: 05/08/2014 by pinkfloyd1982 (1 review written)

i was using BT earlier and was not satisfied the services but when i recieved a call from Titan i decided to switch to Titan, as they told my business is flourishing now. I am able to save around 160 pounds yearly now and the customer service is really good, I am quiet happy with it..Cheers Titan… Read Full Review

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★☆☆☆☆

“most incovinient services”

Written on: 02/08/2014 by 44Kinney (1 review written)

i was sold over the phone how great this company will be for my business. having 4 shops which require phone orders, telephones are vital for my business. when we had problems with our lines i was charged excessively for attendance which was very delayed. very pitiful charges for call diverting were also issued even though the fault was not our fault and titan telecoms service was so delayed. customer service department was also very rude which prompted me to use fowl language so they can… Read Full Review

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★☆☆☆☆

“Disturbing Stressed Hateful”

Written on: 21/07/2014 by iwantwhatsmine (1 review written)

I was cold called by their brokers and they promised me that they would pay for my termination fees from my current provider, on top of that, I would be charged less if I joined onto their basic package just 5gb of download data. I have evauated this with a friend to be about 2 hours emailing a day. THEY charged me just over £70 for the phone and internet. But they also left me to to tackle the £398 termination from the previous provider. I have new found sympathy for foreign sales… Read Full Review

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Leamingtoncrc's Response to iwantwhatsmine's Review

Written on: 14/08/2014

Totally agree, same experience. Fully agree with final paragraph of the review

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Beamerman's reply to Leamingtoncrc's Comment

Written on: 19/08/2014

Did the original sales person you spoke to also mysteriously disappear? That would be too much of a coincidence.

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★☆☆☆☆

“Titan Telecom - A bunch of frauds and villains”

Written on: 10/07/2014

After closing our account we now get a monthly phone call from their offices in manchester stating that we owe £20 this is made up of 8.43 outstanding bill and a charge for non payment. However they say if we pay the £8.43 they will wave the non payment fee and we will not hear from them again, a month later they call back with the same story even though we pay each time. This has happened for the past 3 months, today I recorded the conversation and asked the operative, who had a terrible… Read Full Review

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Leamingtoncrc's Comment

Written on: 14/08/2014

This does not bode well for the furure.
Fully agree with the review title

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★☆☆☆☆

“We've changed to a new provider as we had no contract...”

Written on: 09/07/2014 by RJWhitefield (1 review written)

We've changed to a new provider as we had no contract with Titan. However they are now saying we are tied in til 2016 and want £1400 for leaving early! No contract signed, no agreements, just lies and more lies, plus aggressive action saying they were BT and that they'd cut us off. I've contacted Offcom today also. Never will we use them again… Read Full Review

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★☆☆☆☆

“Dont be fooled”

Written on: 03/07/2014 by 77Sullivan (1 review written)

I know that all companies have some bad reviews and there are always customers unhappy blah blah blah, that is to be expected, you cant please everyone. But that is not the case with Titan, they are a genuinely terrible company that lie and deceive from start to finish and I promise you, you will regret going with them. I have seen first hand the salesmen trick people into using there service all to put cash in their own pocket. When the come knocking and politely say that they will break down… Read Full Review

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★☆☆☆☆

“keep away from this company”

Written on: 30/06/2014 by azMurphy-Alt83 (1 review written)

They are not a good company please beware of all their promise… Read Full Review

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★☆☆☆☆

“PARASITES!!”

Written on: 24/06/2014 by Carissa494 (1 review written)

I just wish I had never gone near this bunch of con-men! I sold my shop 3 weeks ago and now Titan Telecom want £1200 termination fee. I let them know I was selling 30 days before the sale was due to go through and when I asked if I needed to put it in writing they said no. They are acknowledging that I only owe them service charges upto 31st May and are billing the new owner for the subsequent 2 weeks but they say that the termination charge still applies. They say they will block any attempt… Read Full Review

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★☆☆☆☆

“WHAT EVER YOU DO DON'T GO WITH THEM!”

Written on: 22/06/2014 by JaniyaReese (1 review written)

I was assured that upon my retirement there would be no cancellation fee, since retirement l received a demand for £600 with costs escalating current demand, £724. Received constant calls/ texts/letters demanding payment and now received a letter from Universal Debt Collection agency threatening court action and the possibility of making me bankrupt if my debts gets beyond £750 which is ridiculous as they can't do this. It appears that they are just a bunch of conmen employing bullying… Read Full Review

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Rmj's Comment

Written on: 23/06/2014

Just so that you know - Universal Debt Collection is NOT an external debt collection agency, it is simply an in house department of Titan Telecom and sister company Unicom Telecom under the Universal Utilities umbrella. They do NOT have a Consumer Credit Licence are not under the remit of the OFT and more recently the FCA.

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Joeydee's Comment

Written on: 24/06/2014

Dont worry,been there,got the T shirt,they are all bluff,nasty tho it is,they do jack,next thing you get will be a 'draft' CC summons,after that..nothing!
So you are nearly over the line !
Just ignore them ..you'll be fine !
BUT dont pay them ANYTHING !!

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★☆☆☆☆

“Do not be deluded by low cost,you will pay for in...”

Written on: 06/06/2014 by hwButcher169 (1 review written)

Do not be tempted to enter an agreement with this company by the cheap line rentals because you will pay back via sky high termination charges. I assure you they will go to all lengths to try and get it from you. If you cease to trade for any reason, you will have to ask a lawyer to say that you have 'no intention' of trading', they accept nothing else as they 'won't take your word' for it and if you trade under a company, you will have to strike off the company at their speed (a month if… Read Full Review

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Joeydee's Comment

Written on: 09/06/2014

Dont listen to their bluster !
Iv'e just had a 10 month battle with them ending in them sending a fake county court summons (easy to spot !) nothing since !
DO NOT pay any termination fees etc..its all a load of ,well you know what !
They are conmen ..nothing else !

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★☆☆☆☆

“When I joined Titan I was not told I was in a 3year...”

Written on: 29/05/2014 by Skyez28 (1 review written)

When I joined Titan I was not told I was in a 3year contract. When I sold business on even though the new buyers were still with Titan they sent me a disconnection bill for 600 when I contacted them they said change your home line to us otherwise you'll have to pay but I'm tied into a contract with aol so couldn't change. Now they're sending bills but I'm just ignoring they can take me to court… Read Full Review

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Jc278678's Comment

Written on: 09/07/2014

Yes I've been going through the same situation but I had 2 years left on my contract so they want £1200, £600 per year, I tried to deal with this issue 7 months ago when I sold my business, when I questioned the charges and asked for copies of the renewal contract I had signed, they said "no you should already have it" I then sent repeated emails requesting breakdown of charges etc etc, guess what, no reply! They just do not seem to want anything in writing ? they only want to do telephone calls from a withheld number, what type of company does this? I've now got Universal Debt Collection chasing and trying to bully me into paying, if you read other reviews on here some people think its all bluff from UDC threatening this an that, and I will hear no more after I have received a ' Draft' County Court summons' well im about to find out, as there is no way im paying this ridiculous charge. Im with the person who wrote the original review. Let the court decide.

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★☆☆☆☆

“Shocking Customer Service”

Written on: 16/05/2014 by FlannelW (1 review written)

I Joined Titan in November 2013 hoping to save money compared to BT (Bills of £300 per quarter inc vat and rental for three lines. Alot of my calls are made up of diverted calls to mobile and I was looking to reduce these. BT Offered to supply a mobile phone for £20 a month and if calls were diverted to this number there wouldn't be any call forwarding charges. I spoke top Titan and they said they offered me a similar package for £10 per month. I received my first monthly bill from Titan and… Read Full Review

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★☆☆☆☆

“SPITEFUL COMPANY SET OUT TO DESTROY MY BUSINESS”

Written on: 12/05/2014 by Cassius83 (1 review written)

I joined Titan after being fed lots of lies and too good to be true offers. I was told Titan would pay my cancellation fee from my current provider. When this cam they offered to credit my account with half of the £299 fee. Then as I did not accept this they said ok we will let you go back to you previous supplier. They cut off my line and retained my number which I have had for over 3 years. They retained my line as it was their right to do so. For no other reason other than malice. They… Read Full Review

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Rmj's Comment

Written on: 12/05/2014

This needs reporting to Ofcom who are currently investigating Titan's sister company Unicom. Titan and Unicom share the same directors and trading address and the more complaints that Ofcom receive about them the better.

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Bambyslastjump's Comment

Written on: 13/05/2014

Really helpful, these people are giving my 81 father the hard sell right now . Really glad i read this review.

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★☆☆☆☆

“AVOID THEM!”

Written on: 11/05/2014 by gqGriffith251 (1 review written)

This company are sharks of the worst kind. They are unscrupulous in the way they do business. I have spoken to OFCOM but they don't offer any help with individual cases. Has anyone else had help from OFCOM? If so, how did you go about it?… Read Full Review

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