Titan Telecom Reviews - www.titantelecom.uk.com

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★★☆☆☆
1.7 / 5
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Latest Reviews

★★★★★

“Better than all the rest by far”

Written on: 25/01/2015 by trustfeedback (1 review written)

Like any new telecoms supplier I was a little skeptical of changing from my trusted BT supplier and after reading the reviews it did not reassure me. However, I have found switching to Titan has been a very pleasurable experience as I have found the service to be impeccable, a cut above BT because I always managed to get through to a Titan operator fast and they solved my problem quickly. And of course I saved my business money. Everything that the sales person told me happened they way I was… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 21/01/2015 by Juniorz125 (1 review written)

Any one that is thinking of using this company please please please think again. I never ever write reviews but I had to find somewhere to write to warn people to avoid this company. They have lied, put words in my mouth, and stick the arm in any and every way that they find. they will take every penny that they can from you, make up new rules and regulations that you were never told about. customer service operator at one point made me feel like i was in a police question room trying to put… Read Full Review

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★★☆☆☆

“Exorbitant prices”

Written on: 19/01/2015 by RafaelMorris48 (4 reviews written)

BEWARE! Do not even think of going with Titan. They could literary rip you off your hard-earned money for nothing in return. Disgusting company!… Read Full Review

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Rmj's Response to RafaelMorris48's Review

Written on: 19/01/2015

THE ADVICE FROM OFCOM IS AS FOLLOWS
Ofcom suggests that all consumers/businesses that have experienced problems with their communications provider call our contact centre and make a formal record of their complaint. Our contact centre advisors can also provide specific advice on the appropriate next steps. We are open Monday to Friday from 9.00am to 5.00pm.

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★☆☆☆☆

“Absolute disgraceful company and service! Do not use”

Written on: 20/12/2014 by NoelleDowney (1 review written)

if you want a trustworthy, helpful and value for money service- do not use this company! … Read Full Review

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★☆☆☆☆

“Harrassment after signing up”

Written on: 19/12/2014 by Fitzpatrick175 (1 review written)

After a very careful look at what we where being offered, we went with Titan since then the our company has been pestered by there call centre most days, I have asked for a note to put on our account do not call they ignore it because they think that offering us a deal does not count. The company that promised so much is getting to be a liability and paying to get out of the contract will be money well spent. To who ever is running Titans call centre your staff are out of control … Read Full Review

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★☆☆☆☆

“CAN NOT AFFORD TO GIVE EVEN 1 STAR BUT NO CHOISE!!!”

Written on: 01/12/2014 by ghDickinson465 (1 review written)

SIMPLY DO NOT GO WITH TITAN... THEY ARE BLOODY EXPENSIVE WITH THEIR HIDDEN CHARGES… Read Full Review

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★☆☆☆☆

“Beware ”

Written on: 15/11/2014 by Miaz329 (1 review written)

To be honest Titan caught us on a bad day and promised everything along with being cheaper . well their not and their great price match promise is not worth anything. Their broad band is pants and wait until you try and get out of the contact My best advice is show them the door… Read Full Review

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★☆☆☆☆

“They came to my retail premises and promised to be the...”

Written on: 11/11/2014 by newworthkitchens (1 review written)

They came to my retail premises and promised to be the cheapest on the market. And what a fool I was to fall for that old trick. Yes they were cheap, but don't tell you how cheap their service is. I honestly sit and pull my hair out waiting for the internet to load. They have made running my business an absolute nightmare. They are nice on the phone, and may even pop over to see what the problem is, but does anything get done? no. I have resorted to using my phone 3G service to get quick access… Read Full Review

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Gizep's Response to newworthkitchens's Review

Written on: 13/11/2014

i understand the problem only too well. I was fooled also and had the same slow internet. The problem with the internet is they use the Talktalk platform which is the most over-subscribed network on the planet and regularly exceeds it's advertised contention ratio of 50:1. I am currently in the process of preparing a law suit citing "failure to provide the service described" as I have had all manner of issues with them. I am looking to pull in as many businesses as possible. If you're interested I am at xander_lump at yahoo dot co dot uk

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★★★★★

“Excellent service and fantastic prices”

Written on: 05/11/2014 by Raphael70 (1 review written)

was dubious after reading the reviews on Titan, but with their 30 day guarantee i gave them a try, and the service and prices are everything that were promised and more, helpful customer services with calls answered in minutes, my bills dropped 40% compared to BT and i got fantastic international call rates to call my family who live in America. I was also worried about my broadband change over as i didnt want to loose service, this went very smoothly and i got a new router which i only had to… Read Full Review

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Gizep's Comment

Written on: 13/11/2014

Aye but your broadband will be crawling there is no doubt about that.

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★☆☆☆☆

“working for them”

Written on: 03/11/2014 by wangyu26 (1 review written)

unethical, new business manager thinks hes all good and the supreme being beware… Read Full Review

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★☆☆☆☆

“Title says it all. Do not touch with a barge pole.”

Written on: 23/10/2014 by Alyviat179 (1 review written)

Title says it all. Do not touch with a barge pole… Read Full Review

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★☆☆☆☆

“Clash of the Titans”

Written on: 15/10/2014 by Jayke (1 review written)

Court date 23/10/14in Northampton any other Titan x customers that are getting bullied to pay leaving charges ,or being sued by there debt collection team for contracts they have not agreed to,are more than welcome to join us. How can business be allowed to treat customers with that much contempt. As a small business with all the other cost involved this £706.53 plus interest for many months, is the straw that broke. … Read Full Review

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Rmj's Response to Jayke's Review

Written on: 16/10/2014

If you have received a blue N1CPC Court Claim Form check the following. Does it have an Issue date? Does it have an official Court stamp? Does it have a Claim Number? If these details are missing and it has DRAFT printed across the middle then it is a bogus Court Summons and is a tactic that Titan Telecom and sister company Unicom Telecom (Universal Utilities) regularly apply to add pressure on to the person concerned for payment of termination fees. Titan and Unicom have Never to our knowledge progressed any of their threats and taken anyone to couer - ever.
Check the Unicom thread on this site for more informanion.

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Misstia's Response to Jayke's Review

Written on: 12/11/2014

How did it go in court?, we are in dispute with them over being miss-sold a mobile contract, we refused to pay the charges for it as it is still in its box and unopened courier bag....because I paid for our broadband and landline but deducted the 42 pound charges they cut off our broadband and restricted our phone line without any warning.... as a small business this had a massive impact on us for a day and a half.....we are fuming with them

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★☆☆☆☆

“disaster”

Written on: 15/10/2014 by bohec (1 review written)

been with the company several weeks only : ysterday telephone line down needed for delivery rang today as titan use 9am-6pm hours .sStill unable to fix line beleive major fault they suggested call divert which they also could not do.This is has caused major major problems for my business takings are down++ Spoke to Titan who estimate Friday connection at the earliest .Would never ever suggest Titan to any business its a recipe for disaster… Read Full Review

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★☆☆☆☆

“Beware of their Hidden Charges”

Written on: 14/10/2014 by georgeabc (1 review written)

Absolute nightmare of a company. If after reading all these terrible reviews all over the internet about Titan Telecom, you still sign up with them, you'll need your head examined and will only have yourself to blame. They say the switch-over to them is seamless, its actually not, our business phone was offline for 6 hours on a working day. According to BT, Titan Telecom had actually physically switched over our phone line to their exchange, so if you ever try to leave and go back to BT or any… Read Full Review

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★☆☆☆☆

“please keep away”

Written on: 09/10/2014 by markrowland1979 (1 review written)

Not very good at all !!! my cost have gone up double they are always say you need to add on this and that to make it cheaper . They know how much I was paying before and what on so I would have liked them to put me on the best contract from the start… Read Full Review

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★★★★★

“Best Landline and Broadband Services”

Written on: 27/09/2014 by MathiasBender (1 review written)

Hello I would like to share my reviews with you guys, Titan Telecom is the best ever company I have ever been with , Best cheapest rates and best company for Speedy Broadband I would recommend this company to all others who need best but cheap… Read Full Review

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★★★★★

“I love it's customer services. ”

Written on: 25/09/2014 by 176Parker (1 review written)

I really love the customer services of this company, Also it gives the lowest line rental With the good price. There are millions of company but this telecom company is comparatively much much better than any other company. I would be recommending that company to all my friends. … Read Full Review

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★★★★★

“Titan Telcom has a amazing lowest ccompetitive prices”

Written on: 25/09/2014 by zxGreer398 (1 review written)

This company is the best company ever I've been using it. It's customer service is so amazing and helpful with lowest corporate rates . I would love to recommend this company to everyone. I think one should go for it to save lot of money in respect of telecommunications. … Read Full Review

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★★★★★

“amazing company, I really like it”

Written on: 25/09/2014 by ReneEdmondson (1 review written)

This company gives the lowest rates on phone calls and Also lowest line rental. Moreover it's customer service is also quite better than any others. I would like to recommend this company to everyone. … Read Full Review

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★☆☆☆☆

“leaving titan”

Written on: 18/09/2014 by pen-y-bont (1 review written)

sometimes you only recognise a company when moving on.Titan only showed its true colours when,after asking them for a better broadband deal they couldn't provide,we left for Daisy.Titan cut off our telephone the weekend before the agreed date and were blatently unhelpful.Add to this a £200 cancellation fee after a 5 year regularly paid up association.Totally different from bt who could not have been more curteous and helpful with broadband… Read Full Review

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