Smiths Glass Limited Reviews - www.smithsltd.co.uk

★★★☆☆
3.1 / 5
176
53% of users recommend this
  • Value For Money

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Smiths Glass Limited - www.smithsltd.co.uk
Smiths Glass Limited - www.smithsltd.co.uk
Smiths Glass Limited - www.smithsltd.co.uk
Smiths Glass Limited - www.smithsltd.co.uk

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Latest Reviews

★★★★★

“Great job”

Written on: 03/03/2017 by Pepper.pepper (1 review written)

We have just had our conservatory fitted and we are over the moon with it! We choose smiths after weeks of being messed around by other companies over price & design. we were not left disappointed, everything was completed without fault & on time. One very happy customer… Read Full Review

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★☆☆☆☆

“complete waste of time, rude, poor customer service”

Written on: 01/03/2017 by an_honest_reviewer (1 review written)

I'd have scored them zero stars if I could. This company are a waste of time in my opinion and very poor customer service. They cold called me – I agreed for them to come round to provide me with a quote for Windows and doors but made clear I didn't want the hard sell and my wife wouldn't be available, fine no problem, the advisor said. Then the day before the appointment they called again, different chap this time and insisted my wife was available for the appointment – as she needed to… Read Full Review

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★★★★★

“Great job”

Written on: 17/02/2017 by Carlaokeefe (1 review written)

Smiths did a great job on my conservatory, after getting several quotes they came out the cheapest. We were delighted with the finished product and recommended our neighbours… Read Full Review

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★★★★★

“Easy to work with”

Written on: 16/02/2017 by Marystandardson (1 review written)

Smiths have been one of the easiest companies I have ever employed. After agreeing a price the conservatory was was started 4 weeks after we placed the order and finished 3 weeks after the start date. Recommended … Read Full Review

Harryhugf's Response to Marystandardson's Review

Written on: 25/02/2017

why are smiths staff still putting there own comments about there company on this website?

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★☆☆☆☆

“Bullying tactics by sales team . ”

Written on: 09/02/2017 by Anyah61 (1 review written)

I purchased windows from them about 6 years ago which were fine but they are bordering on stalking now. This company does not listen when you say you want them to stop calling . I have blocked their num and asked to be removed from their mailing list to no avail. Their staff are rude , obnoxious and have absolutely no customer service skills . They do not listen when you say you're not interested. Keep well away… Read Full Review

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★☆☆☆☆

“Customer Care”

Written on: 06/02/2017 by dianahigherlevel (1 review written)

I have recently purchased doors from this company, or at least this is what i believed! I was informed that my door would be fitted in January, which was moved to February and now I am being told that they do not have a time when my order will be delivered. If this wasn't bad enough, the person, who I spoke to was beyond rude, making me feel that they were doing me a favour rather than them delivering a service which is being paid for! I would not recommend this company at all and would… Read Full Review

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★★★★★

“Conservatory ”

Written on: 23/01/2017 by Vixcemont (1 review written)

I have just had my conservatory built & i was more than happy to share my experience. The builders were fast, efficient and very tidy. The whole project went smoothly from start to finish. Thank you again smiths x… Read Full Review

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★☆☆☆☆

“Diabolical Conservatory Build”

Written on: 21/01/2017 by Ukpaully (1 review written)

Absolutely diabolical customer service had a conservatory built in Nov still have a snagging list and despite contacting company have not heared from the company in over a month. Have reported to trading standards and we are currently taking legal advise on a claim for unfinished work and damages We would recommend avoiding this company if you are looking for a new conservatory as the customer service offered is the worse we have ever experienced… Read Full Review

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★★★★★

“Good job”

Written on: 11/01/2017 by Johncardinal1000 (1 review written)

Good professional outfit, no problems from start to finish the windows were fitted on time & exactly what we had ordered at a reasonable price… Read Full Review

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★☆☆☆☆

“Dont geta quote from Smiths unless you are going to...”

Written on: 08/01/2017

We went to smiths a few years ago to get a quote for a single window. When taking our details I asked if they would go onto any lists and they said no... They LIED, we get several phone calls a year and each time I asked them to remove us from there database to which they say OK, but a few months later they call again. The last time they called, I said to the woman that I have asked them on every occasion to remove us from their list and she said, "I get asked that a lot" then she laughed at me… Read Full Review

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★★★★★

“Good job”

Written on: 22/11/2016 by Mathewsonkt (1 review written)

Good job from smiths glass, they built my conservatory from start to finish in under a month at a very competitive price. Will get them back to do our front door… Read Full Review

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★★★★★

“Conservatory ”

Written on: 17/11/2016 by Craigmcjohn (1 review written)

Smiths built my conservatory last year, not a day has gone by where we haven't used it!!! We love it… Read Full Review

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★☆☆☆☆

“Jokers”

Written on: 17/11/2016 by 210McKenna (1 review written)

Got a quote from these jokers. I thought window companies were well past these silly games - an initial quote from the salesperson which I rejected; a "call to the manager"; a discussion about how they could do a better deal; amazement from the salesman at what an great deal I was getting; followed by talk about how I had to sign up there and then to get that price (but could cancel within seven days). A few days later I got an e-mail from Smiths with a quote for a few hundred quid less (taking… Read Full Review

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★★★★★

“Great job”

Written on: 11/11/2016 by Fullerdempsey (1 review written)

Great job done by smiths when they fitted my windows. They kept me updated on proceedings throughout the job. We will be using them again… Read Full Review

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★★★★★

“Perfect ”

Written on: 02/11/2016 by Chrisabdul28 (1 review written)

Perfect from smiths Great job done fitting my new windows Will be recommending you to the rest of my friends & family… Read Full Review

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★★☆☆☆

“Bad customer service ”

Written on: 30/10/2016 by MaxButler42 (1 review written)

Really good quality of door . But customer service is very very bad. We had issue which never got resolved. Never got phone call back from the supplier. From start didn't get the door on the day promised. As a customer I had to chase them for everything. Should have been other way round. Won't recommend.. because after care is important. But if u don't care about that and just want a good quality of door go for it. If something goes wrong THEY DONT CARE… Read Full Review

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★★★★★

“Happy customer”

Written on: 28/10/2016 by Akmidthomas (1 review written)

Happy with smiths from start to finish. They replaced all my windows and my old conservatory, looking forward to a much warmer winter in our house now… Read Full Review

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★★★★★

“Thank you smiths”

Written on: 24/10/2016 by Clivechester (1 review written)

We would like to thank smiths for building us our new conservatory. Couldn't grumble about anything, the price was competitive and was completed within 3 weeks from start to finish… Read Full Review

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★★★★★

“Good Joni recently”

Written on: 18/10/2016 by Clarke198888 (1 review written)

I recently had smiths install my whole house of windows. The price was competitive, the fitters did an excellent job too. I will definitely be coming back for future work… Read Full Review

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★☆☆☆☆

“Non existent customer service training”

Written on: 13/10/2016 by Reviewers686 (1 review written)

Accepted an offer of a quote from a door to door salesman as he was quite insistant albeit friendly. I said he was welcome to pop something through the letterbox. Stupidly passed on my phone number. The following day I was harassed with calls from Smiths every half hour, with no voicemail to inform me who was calling. Feel this was totally inappropriate as like most people I work and am not able to pick up my phone. I finally picked up the phone and a very rude female who failed to introduce… Read Full Review

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