Simply Acer Reviews - www.simplyacer.com

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★★★★★
4.6 / 5
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Latest Reviews

★☆☆☆☆

“no nextday delivery”

Written on: 09/12/2014 by snowbell44 (1 review written)

paid for next day delivery and contacted by DPD in the afternoon(After having taken the day off)to say no delivery that day. Offered by a woman, in the Box.uk office, refund of n/day carriage and only refund of the full amount paid after 7 DAYS...despite instant payment on my part. In my opinion is that this company is not to be trusted and I certainly will not order from them again. Lets hope I actually get my money back so I can order from a reputable outfit… Read Full Review

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★☆☆☆☆

“No communication. No laptop”

Written on: 05/12/2014 by ChrisF99 (4 reviews written)

I paid for a laptop a week ago. Delivery within 2 days. I still have no laptop with no indication of when it will arrive. Simply Acer took my money immediately, however. I have contacted customer service by there is no reply. … Read Full Review

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★☆☆☆☆

“No Laptop”

Written on: 25/11/2014 by 496Blair (1 review written)

Will never ever use these again customer service lies lies and more lies eventually got laptop a week after ordering, showing 20+ in stock delivery with collect+. no communications from them I had to phone them day after day and sometime twice a day to get told more lies we will phone you back sir never get a phone call back, we will email you sir with the information get no email, keep well clear… Read Full Review

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★☆☆☆☆

“Abysmal warranty non service”

Written on: 04/11/2014 by ColinMeads (1 review written)

If you purchase from Simply Acer just prey the machine does not become faulty and don't buy their extended warranty. Our machine broke down and we contacted them on 13th August (in 2014) to arrange a return and a repair. To date the machine is not repaired and it is still with this company. It has been shipped to a 3rd party, it was briefly sent back to us with the wrong operating software. They are now no longer responding to our requests for information as to what is happening. I have never… Read Full Review

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★☆☆☆☆

“Acer Customer Service??”

Written on: 03/10/2014 by Cross123 (1 review written)

I phoned Acer Customer Service to ask how I could recover my Windows 7 Key number as the number on the sticker attached to the bottom of the laptop (Aspire 5738Z) had faded & was unreadable. The male operative said he would have to transfer me to Microsoft & that it would cost me £60. I queried the amount as the day before I had been quoted the same figure for a Recovery Disc ( The didn't supply a disc with the laptop). The guy just hung up on me... I was totally polite to him so no take… Read Full Review

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★★★★☆

“Straightforward decent service and a reasonable price”

Written on: 15/09/2014 by RS03 (3 reviews written)

Bought a Acer tablet four or so months ago. I thought I’d wait a bit before I reviewed it. Before I bought it I made a query about different versions, which was answered quickly. I bought the tablet from Simply Acer as the price was reasonable. It arrived on time. The instructions were a bit slim and it wasn’t clear (to me) about how to access the version of MS Office, so I emailed them and they quickly responded. So the service was good and the tablet is still working fine. I suppose the… Read Full Review

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★★★★☆

“Straightforward decent service and a reasonable price”

Written on: 15/09/2014 by RS03 (3 reviews written)

Bought a Acer tablet four or so months ago. I thought I’d wait a bit before I reviewed it. Before I bought it I made a query about different versions, which was answered quickly. I bought the tablet from Simply Acer as the price was reasonable. It arrived on time. The instructions were a bit slim and it wasn’t clear (to me) about how to access the version of MS Office, so I emailed them and they quickly responded. So the service was good and the tablet is still working fine. I suppose the… Read Full Review

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★★☆☆☆

“Sadly didn't acknowledge extended warranty!”

Written on: 29/08/2014 by Jaceyh268 (1 review written)

Bought Acer 2 years ago with extended warranty of 3 years. Had problems with with it but unfortunately Simply Acer have refused to acknowledge it on the basis I did not register the warranty with Technology Cover (no sign of them on the web now!). When I received the package there was no website or paperwork attached so I wrongly assumed it was already under cover. Now I have a problem with it Simply Acer say that I did not register my warranty and hence it would be a chargeable repair despite… Read Full Review

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★★★★★

“faultless”

Written on: 19/05/2014 by Valeriaj386 (1 review written)

I bought Acer Veriton, arrived in 2 days, worked straight out of the box. You dont get much in the way of instructions and moving all the stuff from xp to windows 7 takes a bit of effort but the machine behaved faultlessly and often gave hints and suggestions to get me through. Computer even had keyboard and mouse thrown in. Simply acer had greater range of specs and keen price; I have had no problems and would use them again… Read Full Review

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★★★★★

“Acer Aspire Revo RL80, Intel Core i3-2377M DT.SRUEK.001”

Written on: 18/05/2014 by technoskeptic (1 review written)

Simply Acer are based in Birmingham and are now part of the BOX company - not to be confused with Acer Direct. I can't comment on their custom service as I have had no problems. I've read that Acer itself has very poor customer service, but so far I've found their products to be very reliable. £200 for a brand new i3 computer, 1Tb HHD, bluetooth, USB3, HDMI, almost silent and not much bigger than a router - best price I could find and available for collection in 2 days from my local SPAR… Read Full Review

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★★★★☆

“Acer Aspire V3”

Written on: 15/05/2014 by Leonarda278 (1 review written)

I love it, and it does everything I want, but there are two small niggles. First is I wish there was a warning light to tell the user if Caps Lock is on. The other is the Matshita DVD/CD player writer. While functioning correctly, it is locked to region 2, and this cannot be changed by any of the clever programs available. Trying to play a DVD produced in USA recently was impossible. To play it I had to borrow a friend's (HP) computer with a region free DVD drive, make a copy and then take… Read Full Review

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★★★★★

“Incredible”

Written on: 05/05/2014 by JaxsonLove (1 review written)

Incredible faultless service. So happy. Ordered 2pm and I collected my PC from the local garage collection point at 7.55 the following morning… Read Full Review

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★★★★★

“Very very impressed”

Written on: 02/05/2014

Extremely impressed with the service and promptness of the delivery (within 36 hours even being dropped off at a local shop) Laptop is suiting my needs perfectly, save for Windows 8 (but that's not your fault) Would recommend to friends and definetly use again when necessary… Read Full Review

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★★★★★

“Acer Aspire E1-532 Laptop”

Written on: 02/05/2014 by Ineedanewlaptop (1 review written)

Wanted a new not too many frills laptop to replace my old Dell Tower system which has the now no longer updated Windows XP. I was advised to get an Acer & checked out a few websites. Found Simply Acer & was very impressed with price etc. Checked out review sites & was happy to purchase based on these. Ordered on a bank holiday Monday & received confirmation that laptop (plus wireless mouse) was in post the following day. I chose the free five day delivery but item was due to be delivered on… Read Full Review

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★★★★☆

“Silver Surfer seeks easy way to buy Home Computer”

Written on: 25/04/2014 by Michaelofseaford (1 review written)

I needed a laptop to replace my old Acer, and decided to try this company. Ordering was straightforward and although I was prepared to wait for delivery (I chose the free delivery option) the laptop arrived two days later. It was well packed and worked straight out of the box,I have no complaints at all. I would certainly use Simply Acer again. First class service!… Read Full Review

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★★★★★

“all good”

Written on: 05/04/2014 by MIKE2525 (1 review written)

delivery good ,laptop great price,good contact from seller,MIKE… Read Full Review

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★☆☆☆☆

“Bad Delivery”

Written on: 04/04/2014 by Mauricio332 (1 review written)

I have waited 2 weeks for my laptop and I am still waiting due to a "problem" with the delivery according to the people at Acer. I have complained to the courier and then they hang up on me. According to Acer the courier delivering to my area was "sick" and now I have to wait till next week for it to arrive. Absolutely terrible service from Acer and the courier… Read Full Review

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★★★★★

“acer laptop”

Written on: 31/03/2014 by Daphneq384 (1 review written)

Well pleased with my laptop arrived on time, is so easy to set up and a joy to use. Would have wished for the word software to have been included, disappointed about that… Read Full Review

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★★★★★

“perfect service”

Written on: 30/03/2014 by petermaw (1 review written)

Lovely clean machine, delivered within 2 days, works perfectly, easy to set up… Read Full Review

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★★★★★

“Ordered acer laptop on the Thursday afternoon and it...”

Written on: 21/03/2014 by Janiyad332 (1 review written)

Ordered acer laptop on the Thursday afternoon and it arrived on Friday. Was also given a 1 hour time slot and was able to track my order. Brilliant service and price. Have already recommended this site to friends… Read Full Review

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