written by on 28/01/2011
I placed the order on the site on the Monday and had decided to use my own method of postage. I posted the handset on the Wednesday, which they then received on the Thursday. The site says 4 business days from receipt of the handset for your cheque to be sent to you, but I actually got my cheque on the Tuesday. Didn't need to contact them or anything, and I received emails from them at every step of the way.
Sound experience, whatever anyone else says, I would recommend!
written by on 20/12/2010
Disagree with last review entirely but shows contrasting experiences. Only difference was I chose to send my phone recorded delivery - not only is it safer but if you send it yourself and not using their free envelope they give you an extra £1. So sent the phone and around a week or so later received a cheque as promised for the full amount (that they gave in their email when I 'signed up') and have banked it today. So it cost me about £5 to send but i got an extra £1 and had peace of mind it would reach them. Would recommend recorded delivery but no problems for me - very satisfied customer!
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