Save on Laptops - www.saveonlaptops.co.uk

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Save on Laptops - www.saveonlaptops.co.uk
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Asked by adamallinson on 4th October 2015 Report this content
I purchased my HP Pavillion beats audio laptop 10 days ago and it doesn't work properly. Buttons are odd, Internet never responds and although I bought the antivirus software it pop ups every time I click a link. How do I return for a fully working one? Bearing in mind on Tuesday my 14 day return is up?

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Report this content onelove777 Written on: 05/10/2015
I think by law you now have 30 days to return an item. what ever you do don't return as faulty, return it as unwanted or you will not get your moneyback. if faulty they will just fobb you off then try and charge you for the privalige and then even more to rereturn it to you
Asked by nicoleglsw on 3rd July 2014 Report this content
I have contacted them before about my invoice. My problem was that I didn't have a copy of my insurance form, which I was to send back to Samsung and Save on Laptops could not provide me with another form, which is when it all wrong. I bought insurance from them so I should be supplied with what I need to register my insurance but they wouldn't send me a copy so Save on Laptops has been paid £50 by me for nothing!Now I am looking for my DVD to get my Windows product key and not one so as I see from the internet that they are supposed to email me this information which I also don't have. Why haven't I got none of these essential items? Angry customer.

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Report this content LauraLossy Written on: 05/07/2014
Their customer service is appalling. Their manner with customers is appalling. There is little you can do except don't use them again and spread the word.
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