Mail Order Bikes Reviews - www.mailorderbikes.com

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★★★★★
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Latest Reviews

★★★★★

“Fantastic service”

Written on: 30/05/2015 by ShaniaDay (1 review written)

Fantastic service speedy delivery! Bike arrived in time, was delivered next day ... Thank you !… Read Full Review

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★★★★★

“Purchase - excellent service”

Written on: 10/04/2015

I'd been looking for a new bike for general use with our motorhome. Saw one in a local shop but thought I'd search online. I found Mail Order bikes through a search engine and the same bike was £50 cheaper. Tried to order online but there was a bit of a problem with payment and the order got cancelled. I was notified of this the next day by email, so rang the company to sort it out. This was Thursday morning before Good Friday, I was told that if ordered that morning they would ensure it… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 16/03/2015 by Blazes309 (1 review written)

Contacted Mail Order Bikes as I was having trouble locating a replacement bike lamp bracket after having my bike stolen. Received a quick email response and was sent the part I needed, free of charge! Honestly can't recommend these guys enough for their excellent customer service. I will definitely shop with them in future for any bike parts or accessories… Read Full Review

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★★★★★

“Great customer service ”

Written on: 12/03/2015

I placed the order and had a problem wit the courier meaning that the bike I ordered for my son’s birthday got lost. I called the company directly and they solved the problem wit the courier, sent a new bike out to me and kept me up to date throughout the process. The bike arrived the next day and was exactly what I wanted. The service was excellent and the product quality and price was exceptional. I’m a hard person to please but both I and my son are very pleased. The company showed… Read Full Review

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★★★★★

“Excellent Service”

Written on: 04/02/2015 by Dr_Stig (1 review written)

I was very impressed with this company. They were quick and courteous in letting me know the minute their was an 'administrative' problem with my debit card. I re-ordered the bikes with another card on the same day and the bikes arrived the following day! They were well packed, easy to assemble and great bikes. We live in New Forest and were out on the bikes immediately- excellent bikes! I would definitely recommend this company to any friends looking for mail order bikes, they have the best… Read Full Review

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★★★★★

“Diamondback Overdrive Green 16inch”

Written on: 28/01/2015 by Summerdayz (1 review written)

Saw the bike I wanted on your website and was very impressed with the price so ordered the bike.I ordered on a Friday and was given a delivery date for the following Wednesday but to my surprise, the bike actually turned up on the Saturday, the day after I ordered.I was extremely impressed with the quick delivery.The bike I ordered was the Diamondback Overdrive 2015 green 16 inch.Absolutely love the bike......love the colour! Customer service throughout has been excellent and I will definitely… Read Full Review

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★★★★★

“Mail Order Bikes helped me decide what to buy”

Written on: 18/12/2014 by Paul706727 (1 review written)

I was looking for a hybrid bike and seeing their YouTube video for the Raleigh Strada 4 Belt Drive convinced me this was the bike for me. Having purchased from them I'm absolutely delighted and Mail Order Bikes were extremely helpful, approachable and efficient, so thank you to them for everything. The bike itself is a dream, quiet, clean and a pleasure to ride. The belt drive has impressed me hugely and is worth paying that little bit more for. The automatic two sped gears work well though… Read Full Review

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★★★★★

“excellent customer service”

Written on: 22/11/2014 by technopuppy (1 review written)

We have just received and assembled the Raleigh Voyager LX we bought from you. It arrived within 24 hours of being ordered and 4 days before the predicted delivery time. From my first contact by email until receipt of the bike you have been very supportive and all queries have been dealt with in a very timely manner.Your price was competitive, and although a competitor offered to match price and reduce by 10% your customer service persuaded me you were the company to buy from. I would… Read Full Review

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★★★★★

“Diamondback Response 27.5”

Written on: 02/11/2014 by quent_dkl (1 review written)

Having placed an order for a bike I was greatly impressed from the quick response in emails as to the status of my order. Bike arrived rapidly even using standard posting services. Slight problem in that the bike arrived without the tyres specified by seller and manufacturer - this was quickly rectified after a pleasant phone call and an email. Mailorderbikes did their best to replace them and followed through. Have to say friendly advice, great communication and great at dealing with all… Read Full Review

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★★★★★

“replacement rear wheel for My wife's bike....”

Written on: 27/08/2014 by Sandoval477 (1 review written)

Having fallen off my wife's bike- when alarmingly inebriated - and bending the rear wheel beyond repair, it behoved me to make amends, man up and get it fixed. Wouldn't it be grand if I could do it myself? You invite me to go into plenty of detail, but you don't know just how I can waffle! However it's worth pointing out that I was first of all so glad to find that I could buy a 26" rear wheel with a cassette hub for a seven-speed sprocket set, rather than a fee-wheel type screw on affair. So… Read Full Review

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★★★★★

“100% satisfied with the service ”

Written on: 22/08/2014 by sal1 (1 review written)

I just wanted to thank you for sending the "Diamond Back Option bike". i received it the next day as you promised. "Top-man Nick" It was easy to build and a great looking bike in real. my son is over the moon about it. I will definitely shop with you guys and tell my family and Friends about your store. A Big Thanks From Sal Manchester… Read Full Review

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★★★★★

“Well happy with my order”

Written on: 18/07/2014 by HappySnapper43 (1 review written)

This company annoyed me from the start. Offering 'regular' prices £20 cheaper than everyone else. And a 'special' price with another £30 discount if ordered in the next 6 hours.. Of course, anyone with any IT knowledge could re-set that counter. I ordered it anyway because it was a way good price. Delivery details.. yeah.. You have to get under a 9ft bridge to get here.. I'll keep my phone close 'cos even a DSLR camera delivery, and many other small consumer goods had to re-book because they… Read Full Review

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★★★★★

“First Time Buyer”

Written on: 19/06/2014 by Smith406 (1 review written)

I was searching for a decent price for a Raleigh Renevio 1 bike and happened to come across mailorderbikes.com, which they had a weekend deal on the item for a great price. The delivery of the bike was extremely quick (3 days earlier than the estimated date)and i'm very pleased with the product as it arrived in undamaged. They have an excellent customer service ethos and I will definately be buying any accessories for the bike n the future… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 06/06/2014 by louisette (1 review written)

I needed advice on the items I wanted to buy, the guy I spoke to was really helpful, answered all of my questions and helped me choose what I needed to order. Postage was a good price and delivery super fast - I was told the items would arrive by Thursday when I placed the order, in fact they arrived on the Tuesday before! I will definitely shop with this company again and have already recommended them to a friend… Read Full Review

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★★★★★

“Problem solved A1 service throughout”

Written on: 04/06/2014 by 52McIntosh (1 review written)

I'd struggled to find the parts I required and when I did, mailorderbikes were the cheapest, so I placed my order. When the parcel arrived, unfortunately I'd received two rear wheels, opposed to the front and rear I'd ordered. I rang them the next day and explained and without any hesitation the guys were on to it. I received the front wheel the very next day - which incidentally was a SATURDAY!! Absolutely marvellous, in an age where so many are turning customers off with poor… Read Full Review

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★★★★★

“Haibike”

Written on: 28/05/2014 by johnnelson812 (1 review written)

Bought my Haibike approx. 9 months ago from their shop. The bike is amazing as is the shop where I purchased it. Excellent aftercare with very friendly owner and staff. I cannot speak more highly of this electric bike which has to be the best on the market. The offer of 2 years free serving goes a long way to making this a great deal… Read Full Review

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★★★★★

“Diamondback Overdrive (Mail Order Bikes)”

Written on: 09/05/2014 by Gary-M- (1 review written)

I had heard a lot of of M.O.B and that is what prompted me to shop there, the hype did not let me down as from start to finish shopping there was a great shopping experience. There replys via email were exceptionally quick to say the least and i felt very confident that my bike would be with me soon.Before i knew it my bike had arrived. I would recommend M.O.B without a doubt to family and friends and no doubt i will be shopping there again for future bikes or accesories. The bike that i… Read Full Review

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★★★★★

“excellent delivery time”

Written on: 28/04/2014 by ozPatterson137 (1 review written)

Delivery was very quick, packaged well, all good. Thankyou… Read Full Review

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★★★★★

“Excellent service”

Written on: 15/04/2014 by starbuck02 (3 reviews written)

I ordered replacement tyres for a very old bicycle on Saturday and couldn't believe it when they were delivered today, Tuesday! What service, couldn't have asked for more… Read Full Review

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★★★★★

“5* After-sales Service”

Written on: 01/04/2014 by DiabloFish (1 review written)

My experience with MailOrderBikes has been brilliant: I bought the bike late last year; It was delivered very quickly, as advised; When a fault developed this Sunday, I emailed them with a picture, they wrote back on Monday, and the replacement part's just been delivered to my house on the Tuesday… Read Full Review

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