Mail Order Bikes Reviews - www.mailorderbikes.com

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★★★★★
4.9 / 5
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Latest Reviews

★★★★★

“really very fast delivery ”

Written on: 02/10/2016 by Braydonc241 (1 review written)

very helpful and grrat delivery and knowledgeable am happy to recommend… Read Full Review

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★★★★★

“intelligent friendly advice”

Written on: 02/06/2016 by MarlieMacDonald (1 review written)

hi all i had occasion to ring mail order bikes the other day and was very pleased with the advice given the advice given was intelligent and accurate the advice and time was given freely despite the fact that i was not making a purchase / ordering any parts i will be dealing with them in the future very helpful and highly recommended many thanks again… Read Full Review

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★★★★★

“Belt drive bike and support. ”

Written on: 18/05/2016 by DNoble (1 review written)

I went to mail order bikes baca use they had a belt drive bike for sale and I was interested in the new technology. They allowed a test ride and then the proceeded to purchase the bike and I have not been happier. The staff are very friendly and work well to your time scales and even if I am passing they show me the latest technology and offer me an coffee. After about 3 months the internal hub gear broke, but they took the parts off the display model which were to be replaced by the rep on… Read Full Review

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★★★★★

“Delighted with my MTB”

Written on: 28/04/2016 by kernow60 (1 review written)

Ordered my Diamondback Sync 3.0 online from mailorderbikes.com after being let down by an eBay store, who were very slightly cheaper but who didn't reply to my enquiries. Received my order with-in 3-days and with minimal assembly was ready to go. Excellent value for money machine, lively blue in colour, hydraulic disc brakes are brilliant. All in all an excellent bike with good reviews. … Read Full Review

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★★★★★

“to order or not to order, very glad i did :-)”

Written on: 15/09/2015 by darrenw1 (1 review written)

I was a little worried about ordering the two new bikes for my wife and myself off the internet , so , first I looked for the best price for them , then I looked for the reviews, mail order bikes came up best on both but I was still a little unsure weather to order off the net, but I did and glad I did too.it was so easy and knowing that they also had a shop added a little more piece of mind to my order. the bikes came within three days, fantastic, great bikes , great service and a pleasure to… Read Full Review

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★★★★★

“Excellent Service”

Written on: 30/08/2015 by VanessaMc65 (1 review written)

We would totally recommend Mail Order Bikes. Great customer service and speedy delivery. We were also given an upgrade at no extra charge of an item that wasn't delivered with the original order. Can't fault them would not hesitate to order from them again… Read Full Review

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★★★★★

“great service”

Written on: 11/08/2015 by TIMBO1111 (1 review written)

from the moment I first picked up the phone to enquire about buying a new MTB, MO Bikes have been excellent. - expert advice delivered clearly - friendly and genuinely helpful - passionate about bikes - a great deal the only thing that I will mark them down for is lending me a Haibike electric MTB for a test ride on the South Downs. Utterly brilliant, addictive and likely to cause a 3k hole to be burnt in my pocket sometime soon :-) all in all a great outfit who i would not hesitate to… Read Full Review

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★★★★★

“Yes, it's a website, but very helpful when you contact...”

Written on: 05/08/2015 by jools.adams (1 review written)

My wife a Raleigh Pioneer 4 from the website and was unsure about the best delivery option. That was quickly sorted by phone and email. When setting it up for my wife I had a question regarding adjusting the handlebars. The Raleigh instruction manual is ok, but generic and didn't fully cover the particular handlebars on the bike. They replied to my email with a phone call and talked me through all the details. We couldn't be more happy with the bike and the service. Thanks!… Read Full Review

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★★★★★

“Fantastic service”

Written on: 30/05/2015 by ShaniaDay (1 review written)

Fantastic service speedy delivery! Bike arrived in time, was delivered next day ... Thank you !… Read Full Review

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★★★★★

“Purchase - excellent service”

Written on: 10/04/2015

I'd been looking for a new bike for general use with our motorhome. Saw one in a local shop but thought I'd search online. I found Mail Order bikes through a search engine and the same bike was £50 cheaper. Tried to order online but there was a bit of a problem with payment and the order got cancelled. I was notified of this the next day by email, so rang the company to sort it out. This was Thursday morning before Good Friday, I was told that if ordered that morning they would ensure it… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 16/03/2015 by Blazes309 (1 review written)

Contacted Mail Order Bikes as I was having trouble locating a replacement bike lamp bracket after having my bike stolen. Received a quick email response and was sent the part I needed, free of charge! Honestly can't recommend these guys enough for their excellent customer service. I will definitely shop with them in future for any bike parts or accessories… Read Full Review

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★★★★★

“Great customer service ”

Written on: 12/03/2015

I placed the order and had a problem wit the courier meaning that the bike I ordered for my son’s birthday got lost. I called the company directly and they solved the problem wit the courier, sent a new bike out to me and kept me up to date throughout the process. The bike arrived the next day and was exactly what I wanted. The service was excellent and the product quality and price was exceptional. I’m a hard person to please but both I and my son are very pleased. The company showed… Read Full Review

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★★★★★

“Excellent Service”

Written on: 04/02/2015 by Dr_Stig (1 review written)

I was very impressed with this company. They were quick and courteous in letting me know the minute their was an 'administrative' problem with my debit card. I re-ordered the bikes with another card on the same day and the bikes arrived the following day! They were well packed, easy to assemble and great bikes. We live in New Forest and were out on the bikes immediately- excellent bikes! I would definitely recommend this company to any friends looking for mail order bikes, they have the best… Read Full Review

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★★★★★

“Diamondback Overdrive Green 16inch”

Written on: 28/01/2015 by Summerdayz (1 review written)

Saw the bike I wanted on your website and was very impressed with the price so ordered the bike.I ordered on a Friday and was given a delivery date for the following Wednesday but to my surprise, the bike actually turned up on the Saturday, the day after I ordered.I was extremely impressed with the quick delivery.The bike I ordered was the Diamondback Overdrive 2015 green 16 inch.Absolutely love the bike......love the colour! Customer service throughout has been excellent and I will definitely… Read Full Review

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★★★★★

“Mail Order Bikes helped me decide what to buy”

Written on: 18/12/2014 by Paul706727 (1 review written)

I was looking for a hybrid bike and seeing their YouTube video for the Raleigh Strada 4 Belt Drive convinced me this was the bike for me. Having purchased from them I'm absolutely delighted and Mail Order Bikes were extremely helpful, approachable and efficient, so thank you to them for everything. The bike itself is a dream, quiet, clean and a pleasure to ride. The belt drive has impressed me hugely and is worth paying that little bit more for. The automatic two sped gears work well though… Read Full Review

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★★★★★

“excellent customer service”

Written on: 22/11/2014 by technopuppy (1 review written)

We have just received and assembled the Raleigh Voyager LX we bought from you. It arrived within 24 hours of being ordered and 4 days before the predicted delivery time. From my first contact by email until receipt of the bike you have been very supportive and all queries have been dealt with in a very timely manner.Your price was competitive, and although a competitor offered to match price and reduce by 10% your customer service persuaded me you were the company to buy from. I would… Read Full Review

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★★★★★

“Diamondback Response 27.5”

Written on: 02/11/2014 by quent_dkl (1 review written)

Having placed an order for a bike I was greatly impressed from the quick response in emails as to the status of my order. Bike arrived rapidly even using standard posting services. Slight problem in that the bike arrived without the tyres specified by seller and manufacturer - this was quickly rectified after a pleasant phone call and an email. Mailorderbikes did their best to replace them and followed through. Have to say friendly advice, great communication and great at dealing with all… Read Full Review

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★★★★★

“replacement rear wheel for My wife's bike....”

Written on: 27/08/2014 by Sandoval477 (1 review written)

Having fallen off my wife's bike- when alarmingly inebriated - and bending the rear wheel beyond repair, it behoved me to make amends, man up and get it fixed. Wouldn't it be grand if I could do it myself? You invite me to go into plenty of detail, but you don't know just how I can waffle! However it's worth pointing out that I was first of all so glad to find that I could buy a 26" rear wheel with a cassette hub for a seven-speed sprocket set, rather than a fee-wheel type screw on affair. So… Read Full Review

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★★★★★

“100% satisfied with the service ”

Written on: 22/08/2014 by sal1 (1 review written)

I just wanted to thank you for sending the "Diamond Back Option bike". i received it the next day as you promised. "Top-man Nick" It was easy to build and a great looking bike in real. my son is over the moon about it. I will definitely shop with you guys and tell my family and Friends about your store. A Big Thanks From Sal Manchester… Read Full Review

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★★★★★

“Well happy with my order”

Written on: 18/07/2014 by HappySnapper43 (1 review written)

This company annoyed me from the start. Offering 'regular' prices £20 cheaper than everyone else. And a 'special' price with another £30 discount if ordered in the next 6 hours.. Of course, anyone with any IT knowledge could re-set that counter. I ordered it anyway because it was a way good price. Delivery details.. yeah.. You have to get under a 9ft bridge to get here.. I'll keep my phone close 'cos even a DSLR camera delivery, and many other small consumer goods had to re-book because they… Read Full Review

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