Ffordes Photographic Reviews - www.ffordes.com

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“So glad to have found Ffordes”

Written on: 08/09/2017

When my husband, a dedicated amateur photographer, died two years ago, I did not know what to do with his legacy of camera equipment. His cousin who has the good fortune to live in Scotland (near Edinburgh) knew about Ffordes and elected to take the collection to them. I can truly say that I have rarely met such efficiency and interest from your office, which is continuing unabated, it seems. I have absolutely no complaints, and it relieved me of what could have been a major problem. I will… Read Full Review

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★★★★★

“Fantastic service, thoroughly recommended!”

Written on: 05/09/2017 by 12Devon (1 review written)

I have just used Ffordes to sell some used camera equipment and cannot recommend them highly enough. They were polite and very helpful right from the initial call I made to enquire about the process which was explained clearly and works really well. Emails are answered swiftly and I trust them for their advice and help. I wasn't sure what the best way to sell my gear would be but without doubt, using Ffordes is well worth the commission fee and they have been a pleasure to deal with. The… Read Full Review

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★★★★★

“Best advice”

Written on: 22/08/2017 by LucyJohnston (1 review written)

I have used the ffordes website quite a few times and what I love about them is their honesty at reviewing second hand equipment. Every product I have received has been as good if not better than the quality stated. My knowledge of lenses isn't great and when I emailed to ask for advice on which one to get I was so surprised at how quick and detailed the response was. To advice I got was great and it helped me choose my lens. I wouldn't hesitate to ask for advise again and I would definitely… Read Full Review

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★★★★★

“Ffordes Professional and Trustworthy Service”

Written on: 09/08/2017 by Drone2017 (1 review written)

I have just received my latest payment from Ffordes Commission sales dept. Thank you for your professional service and timely payments. I felt confident from the first enquiry phone call that Fffordes would probably sell my surplus equipment for the right market value price and charge a fair commission for their services. I had considered selling the items myself via the internet but felt safer with less risk using a specialist photography company. All equipment was sold quite quickly and the… Read Full Review

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★★★★★

“New customer - great service”

Written on: 09/08/2017 by gwpics (1 review written)

I telephoned Ffordes at about 10 a.m. to discuss the purchase of a used Leica 24mm viewfinder, of which they had 5 listed. I purchased one, and asked that they choose the best as I couldn't see them (obviously). The prices were very sensible compared with other vendors and Ebay. The viewfinder arrived Special Delivery almost exactly 24hours later and is like new - to be honest it doesn't look as though it has ever been used. Great service, and very helpful and polite member of staff. Would… Read Full Review

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★★★★★

“Superb Customer Service Irish Buyer. Super transaction!”

Written on: 26/07/2017

I bought a Canon Battery grip, online transaction, attention to detail of Ffordes is truly superb, very confidence inspiring, received the grip within 3 days, perfect secure packaging, grip as new, box and instruction too.I am delighted with my purchase and will buy again. 110% Thank You … Read Full Review

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★★★★★

“Shipment to Saudi Arabia.”

Written on: 10/07/2017 by Ishbilya (1 review written)

Camera and Lens shipped to the Kingdom of Saudi Arabia. Monday 10 July 2017 Equipment ordered Wednesday 5th July. Received this am (GMT 07:15) Monday 10th July 2017. Tracked via website,all the way. Well packed. Goods as described. I am returning customer. And I do recommend Ffordes Photographic, it is normally a "One Stop Shop" with good advice if you ask. High quality Service, Accurate descriptions of goods, acceptable prices… Read Full Review

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★★★★★

“Provides excellent service ”

Written on: 05/07/2017 by Bailey295 (1 review written)

After my husband passed away I had some professional camera lenses which I couldn't use. A friend recommended forded and after a few emails we came to an agreement. They sent a courier to collect the lenses and sent me a range of options for their sale. We decided how they would be sold and it all went well. I received my payment from them promptly and am happy. I would recommend them to anyone… Read Full Review

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★★★★★

“Better than all the rest”

Written on: 30/06/2017 by 427McGuire (1 review written)

Great service. Excellent customer care. Items are better than described and packed securely for delivery… Read Full Review

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★★★★★

“Positive Experience”

Written on: 19/06/2017 by Pearson1981 (1 review written)

Having dealt with Ffordes for a number of years, both buying and selling equipment on commission, my experience has always been a positive one. Staff dealt with my requests in a prompt and helpful manner and I have always been pleased with the level of service I received. I have recommended them to friends and I believe they have also been pleased with the service. The shop is a bit out of the way, but a visit to that beautiful part of the country is worthwhile, and the large stock of new and… Read Full Review

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★☆☆☆☆

“Extremely bad services”

Written on: 07/06/2017 by JustinTsai (1 review written)

Extremely bad services. This shop simply doesn't honor commitments made through e-mails, not to say I spent much time visiting the shop without solid results. Enjoy the service if you have plenty of time. :)… Read Full Review

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Ffordes's Response to JustinTsai's Review

Written on: 09/06/2017

Hi there,
I'm really sad to read your email, I agree we should have contacted you sooner when Swarovski wasn't able to supply the Brand New Spotting scope from Austria in time for you visit while on holiday but we did call around 12 other dealers to locate one for you and in the end got one sent from South Cumbria at our expense next day, so the scope was here the very next day by 9am.
We have learn a great lesson in customer communication and Sorry that our efforts didn't help you on this occasion, we trust that the limited time that you had in Scotland was enjoyable and you are now enjoy the rest of your holiday.

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★☆☆☆☆

“Items for valuation treated like scrap”

Written on: 24/05/2017 by IanBarke (1 review written)

I took to Ffordes my old Pentax SV with 3 lenses and a 2/3x teleconverter, and my current Kodak Z990 bridge, for a valuation against a possible purchase of a Panasonic FZ330, or perhaps a FZ1000 or something similar. Having been told I would be called with a price within a couple of days, after a week I called in to enquire on progress with the valuation. One lens was of interest as a purchase / trade in and the remaining items were stored in a cardboard box. Of course that itself isn't… Read Full Review

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Ffordes's Response to IanBarke's Review

Written on: 01/06/2017

Really Sorry and totally disappoint to hear that you have received this type of service from one of my staff, Ffordes staff are trained to treat all equipment with the highest of respect no matter the value it has, from early beginnings staff are taught to treat equipment better than if it was their own. This has now been fully investigated into and the extra training will be given to those who don't full come upto the high standard that Ffordes expect, I hope that we can serve you again sometime in the future and show you the real service we give.
It was great to speak with you on the phone as well and I'm always more happier to speak with customers one to one about this things

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★★★★★

“Great purchase, exactly as described.”

Written on: 21/05/2017 by Schoolhouse (1 review written)

Was in touch with Ffordes about a camera and lens purchase and had emailed them about some details. They responded extremely quickly, nothing was too much hassle. Bought said camera, waited some days for it but that was due to courier. On receipt of camera and lens, all were in excellent condition as described, even the batteries are like brand new. Very pleased and better value than shopping locally here. I'd be very happy to recommend them and will definitely be sourcing more equipment from… Read Full Review

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★★★★★

“Customer service foremost”

Written on: 18/05/2017 by d.r.wilson (1 review written)

I have had the pleasure of dealing with Ffordes several times. I have sold both vintage and modern lenses, and bought a number of products from them, all online. In every instance I have had personal correspondences that have been informative, honest, and show a high level of customer care. I once enquired about the optical quality of a vintage 50mm lens I wanted to buy from them - the reply came back that some fungus was discovered and Ffordes did not see fit selling the lens at all until… Read Full Review

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★★★★★

“1st Class Service”

Written on: 12/05/2017 by EddieBleica (1 review written)

I've been a customer of Ffordes for at least 10 years - since I started using Leica products. Quite simply, they are the best! The staff members' product knowledge is second to none. Queries are answered quickly; demo's readily arranged. Stock levels are usually good - if an item needs to be ordered they'll give you a realistic delivery time. I've traded in old equipment with Ffordes - and was pleasantly surprised at the values given. I always seemed to get a very fair deal. I've also bought… Read Full Review

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★★★★★

“ The best UK Camera Dealer and Stockist”

Written on: 09/05/2017 by JRMMurphy (2 reviews written)

As always, absolutely 1st class courteous service and communication. Reliable, trustworthy, and pleasure to deal with. Very highly recommended… Read Full Review

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★★★★★

“Great value & service from a professional business”

Written on: 03/05/2017 by Andy_Lancs (1 review written)

Got a really great price from Fforbes, they quickly confirmed the camera I was looking for was in stock and they dispatched my order very quickly. Sometimes the best prices, service and stock are not found on Google or Amazon! Very pleased with my purchase and experience. Well done Fforbes, will be back again!… Read Full Review

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★★★★★

“Appreciated personal contact.”

Written on: 28/04/2017 by Fox269 (1 review written)

Appreciated personal contact… Read Full Review

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★★★★★

“Excellent”

Written on: 26/04/2017 by leitzxenon (1 review written)

Probably the best in the UK for good quality and reasonably priced second hand cameras and equipment. Have used them for years with no complaints at all. Highly recommended… Read Full Review

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★★★★★

“Excellent Response & Service”

Written on: 12/04/2017 by richreeves (3 reviews written)

Many years of quietly given advice & sale of new and used photo products to me, the used photo equipment usually in much better condition than its Ffordes advertised rating indicated… Read Full Review

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