Ffordes Photographic Reviews - www.ffordes.com

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Shipment to Saudi Arabia.”

Written on: 10/07/2017 by Ishbilya (1 review written)

Camera and Lens shipped to the Kingdom of Saudi Arabia. Monday 10 July 2017 Equipment ordered Wednesday 5th July. Received this am (GMT 07:15) Monday 10th July 2017. Tracked via website,all the way. Well packed. Goods as described. I am returning customer. And I do recommend Ffordes Photographic, it is normally a "One Stop Shop" with good advice if you ask. High quality Service, Accurate descriptions of goods, acceptable prices… Read Full Review

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★★★★★

“Provides excellent service ”

Written on: 05/07/2017 by Bailey295 (1 review written)

After my husband passed away I had some professional camera lenses which I couldn't use. A friend recommended forded and after a few emails we came to an agreement. They sent a courier to collect the lenses and sent me a range of options for their sale. We decided how they would be sold and it all went well. I received my payment from them promptly and am happy. I would recommend them to anyone… Read Full Review

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★★★★★

“Better than all the rest”

Written on: 30/06/2017 by 427McGuire (1 review written)

Great service. Excellent customer care. Items are better than described and packed securely for delivery… Read Full Review

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★★★★★

“Positive Experience”

Written on: 19/06/2017 by Pearson1981 (1 review written)

Having dealt with Ffordes for a number of years, both buying and selling equipment on commission, my experience has always been a positive one. Staff dealt with my requests in a prompt and helpful manner and I have always been pleased with the level of service I received. I have recommended them to friends and I believe they have also been pleased with the service. The shop is a bit out of the way, but a visit to that beautiful part of the country is worthwhile, and the large stock of new and… Read Full Review

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★☆☆☆☆

“Extremely bad services”

Written on: 07/06/2017 by JustinTsai (1 review written)

Extremely bad services. This shop simply doesn't honor commitments made through e-mails, not to say I spent much time visiting the shop without solid results. Enjoy the service if you have plenty of time. :)… Read Full Review

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Ffordes's Response to JustinTsai's Review

Written on: 09/06/2017

Hi there,
I'm really sad to read your email, I agree we should have contacted you sooner when Swarovski wasn't able to supply the Brand New Spotting scope from Austria in time for you visit while on holiday but we did call around 12 other dealers to locate one for you and in the end got one sent from South Cumbria at our expense next day, so the scope was here the very next day by 9am.
We have learn a great lesson in customer communication and Sorry that our efforts didn't help you on this occasion, we trust that the limited time that you had in Scotland was enjoyable and you are now enjoy the rest of your holiday.

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★☆☆☆☆

“Items for valuation treated like scrap”

Written on: 24/05/2017 by IanBarke (1 review written)

I took to Ffordes my old Pentax SV with 3 lenses and a 2/3x teleconverter, and my current Kodak Z990 bridge, for a valuation against a possible purchase of a Panasonic FZ330, or perhaps a FZ1000 or something similar. Having been told I would be called with a price within a couple of days, after a week I called in to enquire on progress with the valuation. One lens was of interest as a purchase / trade in and the remaining items were stored in a cardboard box. Of course that itself isn't… Read Full Review

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Ffordes's Response to IanBarke's Review

Written on: 01/06/2017

Really Sorry and totally disappoint to hear that you have received this type of service from one of my staff, Ffordes staff are trained to treat all equipment with the highest of respect no matter the value it has, from early beginnings staff are taught to treat equipment better than if it was their own. This has now been fully investigated into and the extra training will be given to those who don't full come upto the high standard that Ffordes expect, I hope that we can serve you again sometime in the future and show you the real service we give.
It was great to speak with you on the phone as well and I'm always more happier to speak with customers one to one about this things

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★★★★★

“Great purchase, exactly as described.”

Written on: 21/05/2017 by Schoolhouse (1 review written)

Was in touch with Ffordes about a camera and lens purchase and had emailed them about some details. They responded extremely quickly, nothing was too much hassle. Bought said camera, waited some days for it but that was due to courier. On receipt of camera and lens, all were in excellent condition as described, even the batteries are like brand new. Very pleased and better value than shopping locally here. I'd be very happy to recommend them and will definitely be sourcing more equipment from… Read Full Review

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★★★★★

“Customer service foremost”

Written on: 18/05/2017 by d.r.wilson (1 review written)

I have had the pleasure of dealing with Ffordes several times. I have sold both vintage and modern lenses, and bought a number of products from them, all online. In every instance I have had personal correspondences that have been informative, honest, and show a high level of customer care. I once enquired about the optical quality of a vintage 50mm lens I wanted to buy from them - the reply came back that some fungus was discovered and Ffordes did not see fit selling the lens at all until… Read Full Review

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★★★★★

“1st Class Service”

Written on: 12/05/2017 by EddieBleica (1 review written)

I've been a customer of Ffordes for at least 10 years - since I started using Leica products. Quite simply, they are the best! The staff members' product knowledge is second to none. Queries are answered quickly; demo's readily arranged. Stock levels are usually good - if an item needs to be ordered they'll give you a realistic delivery time. I've traded in old equipment with Ffordes - and was pleasantly surprised at the values given. I always seemed to get a very fair deal. I've also bought… Read Full Review

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★★★★★

“ The best UK Camera Dealer and Stockist”

Written on: 09/05/2017 by JRMMurphy (2 reviews written)

As always, absolutely 1st class courteous service and communication. Reliable, trustworthy, and pleasure to deal with. Very highly recommended… Read Full Review

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★★★★★

“Great value & service from a professional business”

Written on: 03/05/2017 by Andy_Lancs (1 review written)

Got a really great price from Fforbes, they quickly confirmed the camera I was looking for was in stock and they dispatched my order very quickly. Sometimes the best prices, service and stock are not found on Google or Amazon! Very pleased with my purchase and experience. Well done Fforbes, will be back again!… Read Full Review

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★★★★★

“Appreciated personal contact.”

Written on: 28/04/2017 by Fox269 (1 review written)

Appreciated personal contact… Read Full Review

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★★★★★

“Excellent”

Written on: 26/04/2017 by leitzxenon (1 review written)

Probably the best in the UK for good quality and reasonably priced second hand cameras and equipment. Have used them for years with no complaints at all. Highly recommended… Read Full Review

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★★★★★

“Excellent Response & Service”

Written on: 12/04/2017 by richreeves (3 reviews written)

Many years of quietly given advice & sale of new and used photo products to me, the used photo equipment usually in much better condition than its Ffordes advertised rating indicated… Read Full Review

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★★★★★

“Excellent Response & Service”

Written on: 12/04/2017 by richreeves (3 reviews written)

Many years of quietly given advice & sale of new and used photo products to me, the used photo equipment usually in much better condition than its Ffordes advertised rating indicated… Read Full Review

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★★★★★

“Glad I found it!”

Written on: 09/04/2017 by Abernathy426 (1 review written)

Stumbled on this wonderful place near where we holiday in the far north of Scotland whilst internet-searching for something else, and paid them a visit. Impressively stocked fine renovated chapel, staffed by helpful folk who know their business. Ended up buying a spotting scope, and traded in an old Bronica SQ-A and lenses in part exchange. This had to be inspected and valued (along with a lot of other folks' stuff) and was delighted that they were prepared to jump the queue for me to meet my… Read Full Review

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★★★★★

“Customer Service at it's Best”

Written on: 06/04/2017 by gbealnz (1 review written)

I was looking for a slightly obscure item, an angle finder for an old Leicaflex SL. Ffordes showed a selection of them, and I e mailed them. Within less than half an hour I had a reply, a very courteous reply, and within the hour I had settled on what I wanted, and paid for the item. The cost was reasonable, very reasonable in fact, and the postage costs equally so. The item arrived in about a week, very good service considering we could not be further apart geographically. Service, price… Read Full Review

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★★★★★

“Excellent service!”

Written on: 01/04/2017 by R.Graham (2 reviews written)

I'd bought a Fuji GX680 and various lenses from Ffordes a while back and was impressed with both quality and the speed of delivery. While on the lookout for an Imacon scanner, I noticed Ffordes had one in good condition in stock for a really good price. I had no hesitation in ordering, and am glad I bought it before someone else did! It was dispatched the next day and arrived the day after, with emails from both Ffordes and the delivery company to keep me updated on progress. The scanner was… Read Full Review

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★★★★★

“Sensor replacement Leica ME.”

Written on: 30/03/2017 by Woodwardxy22 (1 review written)

Just a huge thank you to at Ffordes for the outstanding effort you made on my behalf regarding the replacement of the sensor in my Leica ME. I had not even purchased the camera for Ffordes. I have dealt with Ffordes for many years both buying and selling equipment and they have always been 100% Truthful and Reliable as a company to deal with. I have recommend a lot of other people who have been very please with their final outcome too. I am sure you will keep up your 100% record with me in… Read Full Review

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★★★★★

“Very happy once again. ”

Written on: 27/03/2017 by Dan-wood (1 review written)

I've been a customer with Ffordes for 15 years and their customer service, quality of goods and communication is second to none. I have even visited their wonderfully located shop near Inverness to part-ex some stuff. Recently they sold a lens for me on commission and I was delighted with their efforts and the resulting cheque that landed on my doormat. Highly recommended business and top class blokes. Cheers… Read Full Review

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