Ffordes Photographic Reviews - www.ffordes.com

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Great service cheapest prices !”

Written on: 19/02/2017 by 55Middleton (1 review written)

Very helpful & knowledgeable staff. The prices are the cheapest anywhere around.really good leica accessories To. Have bought from them on a few occasions without any problems at all Chad… Read Full Review

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★★★★★

“Sale Of Camera Equipment”

Written on: 19/02/2017

Ffordes provided an excellent and professional service from my initial email to confirmation of sale and receipt of a cheque. In particular the point of contact within the company was helpful and quick to respond to queries and updates. I would have no hesitation in recommending them to family and friends if they were thinking of selling camera equipment in the future. … Read Full Review

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★★★★★

“Great gear, great service”

Written on: 15/02/2017 by gurneywebdev (1 review written)

Brought a couple of second Nikon items over the past month. 105mm f2 DC lens and SB-700 flashgun. Both were in great condition for second hand. The second hand rating system is very accurate and the products have been slightly better quality than discribed. Service is great, I had contact by telephone which is comforting and minor delivery issue were sorted quickly as a result. Would def recommend and use again soon… Read Full Review

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★★★★★

“Good Old Fashioned Services as it should be”

Written on: 10/02/2017

As a retired photographic retailer and now semi retired professional photographer, I have known Ffordes for many years, I traded in all my Canon Eos 1 cameras and lenses for a new Fuji X-series kit XT2 & Xpro2 Ffordes could not have been more helpful , great help and advice the whole way through the process, I had a couple of minor irritations, one of my new lenses was a bit noisy, took it back and it was exchanged immediately without question, Then My almost New Flash died, Ffordes returned… Read Full Review

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★★★★★

“Remember good service.”

Written on: 05/02/2017 by Johnyaesu (1 review written)

I was looking for a six by seven medium format camera, so after scanning various sites, I ended up using Ffordes Photographic, I found them very helpful and polite (yes they are there to sell me a product, but there are ways of doing it.)Communication by phone or e-mail was always very quick and concise. The deal done I awaited the goods, well as promised it was here next day. The goods were well packaged and as described, a small item was missing and a quick e-mail it was here the next day… Read Full Review

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★★★★★

“The 'Blad Experience”

Written on: 03/02/2017 by Sqarehole (1 review written)

I was tempted by the thought of the new Hasselblad XD-1, as a complete change from my existing extensive collection of cameras and lenses, most of which I hardly used. Alister at Ffordes guided me expertly through the pros and cons, and we settled on a trade in deal for my kit, pending inspection and confirmation of it's condition. Happily that figure proved to be low, as Ffordes very fairly rated and valued all my stuff. I had a fair wait for my Hasselblad to arrive in, but in-between times I… Read Full Review

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★★★★★

“Service”

Written on: 03/02/2017 by smetts (1 review written)

Once again excellent service from Ffordes, always very helpful by email or telephone. Would not hesitate to family and friends… Read Full Review

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★☆☆☆☆

“Dishonest ”

Written on: 09/01/2017 by SkylaGustafson (1 review written)

At first I thought Fordes were good, I had enquired as to the possibility of part ex or sale of my camera and two lenses against a Leica. I was advised to put my gear up for commission sale as it would most likely sell before the Leica I was interested in came back from service at approx 3 weeks. I was given a price of £1080 commission sales or £900 Px. I was told that the Leica would be held for me and the money used from sales could be used against it. All good thus far, so on that basis I… Read Full Review

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Ffordes's Comment

Written on: 03/02/2017

I am really sorry to hear that you are disappointed in our service, especially when we tried our very best to help you and get you back more money for your equipment.

If you remember correctly you wanted only to do a Part-exchange on your equipment which on seeing the equipment we were going to give you £860 as PX but as the item you were wanting to purchase was away at service & could be away for up to 3 weeks I personally advised you to go for commission sale which would get you back £1093 less collection.

I stated at the time that all the equipment was in nice condition so should all sell within this 3 week period but you may have to pay for the item that you wish to purchase by Credit card as once sold, all equipment goes through an approval period by law and further payment clearance period before funds are released.

The item returned earlier than expected from service and we held it for 10 days for you but as the item selling was a commission sale, the owner wasn’t willing for us to hold off sale any longer so we had to take it off reserve, normally we are only able to hold items on reserve for 3-5 days and had to put back on sale, we contacted you at this point to advise that you would have to make payment by Credit card to secure the item, You declined and asked to part-exchange the equipment that had sold but not cleared, we did explain why we couldn’t do this at the time.

Ffordes have sold high quality Pre-owned photographic equipment since 1960 on commission sale, there has always be 10 day condition period by law and a further approx 13 days for payment clearance as well as extra leeway for foreign purchasers to return items under approval, so a total of 23 days clearance unless the item is returned, Payment clearance actually takes 28 days+ but we release early. (approx. as cheques runs are on a Thursday)

Our advice made you an extra £233 more for you by selling your equipment the way we advised; I’m not sure how this makes us dishonest and untrustworthy.

Regards Alister Bowie

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Ffordes's Comment

Written on: 03/02/2017

I am really sorry to hear that you are disappointed in our service, especially when we tried our very best to help you and get you back more money for your equipment.

If you remember correctly you wanted only to do a Part-exchange on your equipment which on seeing the equipment we were going to give you £860 as PX but as the item you were wanting to purchase was away at service & could be away for up to 3 weeks I personally advised you to go for commission sale which would get you back £1093 less collection.

I stated at the time that all the equipment was in nice condition so should all sell within this 3 week period but you may have to pay for the item that you wish to purchase by Credit card as once sold, all equipment goes through an approval period by law and further payment clearance period before funds are released.

The item returned earlier than expected from service and we held it for 10 days for you but as the item selling was a commission sale, the owner wasn’t willing for us to hold off sale any longer so we had to take it off reserve, normally we are only able to hold items on reserve for 3-5 days and had to put back on sale, we contacted you at this point to advise that you would have to make payment by Credit card to secure the item, You declined and asked to part-exchange the equipment that had sold but not cleared, we did explain why we couldn’t do this at the time.

Ffordes have sold high quality Pre-owned photographic equipment since 1960 on commission sale, there has always be 10 day condition period by law and a further approx 13 days for payment clearance as well as extra leeway for foreign purchasers to return items under approval, so a total of 23 days clearance unless the item is returned, Payment clearance actually takes 28 days+ but we release early. (approx. as cheques runs are on a Thursday)

Our advice made you an extra £233 more for you by selling your equipment the way we advised; I’m not sure how this makes us dishonest and untrustworthy.

Regards Alister Bowie

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★★★★★

“ordred wrong filter size”

Written on: 14/12/2016 by Yarelii178 (1 review written)

I ordered the wrong filter size. They exchanged it speedily at no extra cost without hesitation, Excellent service… Read Full Review

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★★★★★

“AN EXCELLENT SHOP FOR PHOTOGRAPHERS”

Written on: 13/12/2016 by KOSTAS_A (1 review written)

If you want an excellent shop to purchase your new and used cameras and lenses (and not only) you have just found it under the Hilands in Scotland near Inverness! No it is not too far. it is very near to you in all Europe (and not only) because they send to you whatever you choose from their site in a few days! They have plenty of material, all the well known brand names and models, and best of all, THEY KNOW ABOUT PHOTOGRAPHY and also THEY LOVE THEIR WORK. Every used item you buy is in very… Read Full Review

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★★★★★

“Courteous, Reliable and Efficient!”

Written on: 29/11/2016 by greentree100 (1 review written)

I was wishing to upgrade to a newer camera and didn't want the hassle of selling the current one on eBay. I came across Ffordes and I am not sorry I did! The whole exercise was smooth. Always responding promptly to emails so I knew what was going on. After a few weeks the camera was sold and I received the cheque on the day promised… Read Full Review

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★★★★★

“fair pricing - excellent delivery”

Written on: 27/11/2016

I`ve made several orders in 2016. The items came as described in excellent shape, very well and safely packed to me (Nikon collector in the north of Germany). Very good an not often to find the excellent variety of different post and couriersystems. Under the line: everytime again - fully satisfied! Each time a positive surprise! Keep on, to hold you good service!… Read Full Review

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★★★★★

“Simply the best...”

Written on: 25/11/2016 by 342Hunter (1 review written)

Contacted Ffordes Photographic to replace a like for like Nikon lens. From beginning to end the customer service was faultless, knowledgeable, and prompt. Delighted with all aspects of the transaction, will use again and recommend to anyone who wants to use a firm that care about their work and their customers… Read Full Review

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★★★★★

“A high quality online camera shop”

Written on: 07/11/2016 by velonut (1 review written)

This company provides an excellent customer focused service. I have used them to dispose of over 30 items of medium format and SLR film equipment. Their assessment of the conditions was very honest and the few defects they identified were repaired at a competitive price. The valuations were most acceptable and I was amazed that they were able to sell certain items which I thought were of little or no value. The customer care and support has been prompt and of high quality. I would recommend… Read Full Review

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★★★★★

“Excellent Service All Round”

Written on: 21/10/2016

After upgrading my camera, which was prior to discovering Ffordes) my old kit was gathering dust, i also needed new lenses but i could not be bothered with the hassle and risks of trying to sell through those online auction type sites. Other specialist photographic companies were located too far away in England (with other risks & postage issues) and i prefer to have the face-to-face experience and advice from people who know their subject. I then discovered Ffordes, located in a beautiful… Read Full Review

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★★★★★

“A proper camera shop!”

Written on: 19/10/2016 by Enochdhu (1 review written)

Ffordes reminds me of a time when camera shops were exciting emporia of exotic glass and aspirational cameras, that were staffed by enthusiastic and knowledgeable photographers who guided you to the best solution rather than just selling you a box with the latest promotion. Nowadays so many photographic retailers are no more than box shifters who know more about their SKUs than the product they are selling. Not so at Ffordes! You walk in to a lovely old building which is situated adjacent to… Read Full Review

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★★★★☆

“Good Service”

Written on: 18/10/2016 by scBarr291 (1 review written)

Bought my EOS 6D. Bit disappointed that absolutely no negotiation on price (consigned item) but it was as described and the lens was just as good. Shipping was easy although I ordered on a Thursday it didn't ship till the following week. I would definitely use again and have recommended to others… Read Full Review

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★★★★★

“Trade-in DSLR for Micro Four Thirds”

Written on: 16/10/2016 by McCoybx214 (1 review written)

For some time I had been considering trading my bulky DSLR kit for something lighter. I decided that Micro 4/3 was the best option for me. Having obtained quotations from 3 different companies, the offer from Ffordes was significantly better. I purchased the new camera from Ffordes and posted my old equipment to them. Not long after having received my old equipment I received payment.Excellent service. Unfortunately, the lens on my new M4/3 camera was not sharp on one side of the frame. I… Read Full Review

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★★★★★

“Very good seller. Top quality.”

Written on: 14/10/2016 by LucasMcKinley179 (1 review written)

I received today my latest purchase: a beautiful Sony RX100, used. There is not much to say except that the description on the site reported "light signs of use" but once opened the package I found in my hands a camera practically new. The shipment has been immediate and, considering the distance (Italy), very fast. Very nice packaging. A final word should be said for the staff: very willing to answer any questions (almost instant communication via email), and above all very nice and… Read Full Review

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★★★★★

“Very good seller. Top quality.”

Written on: 12/10/2016 by Supernaut05 (1 review written)

I received today my latest purchase: a beautiful Sony RX100, used. There is not much to say except that the description on the site reported "light signs of use" but once opened the package I found in my hands a camera practically new. The shipment has been immediate and, considering the distance (Italy), very fast. Very nice packaging. A final word should be said for the staff: very willing to answer any questions (almost instant communication via email), and above all very nice and… Read Full Review

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