Ffordes Photographic Reviews - www.ffordes.com

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★★★★☆
4.3 / 5
81% of users recommend this
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Latest Reviews

★★★★★

“Excellent Ffordes ”

Written on: 28/03/2015 by Gnista (1 review written)

Selling photographic equipment was dealt with promptly and valuations given were fair market values. Definitely recommend Ffordes and do try before other online auction sites. Monies paid into account without delay. Absolute brilliant company and staff… Read Full Review

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★★★★★

“Sony Alpha 900”

Written on: 24/03/2015 by ithon (1 review written)

Many thanks for your advice concerning my purchase of the Sony alpha 900 body. Was obviously a little tentative as I had to take your word on the condition of the camera and after its journey here as you would expect! On opening the box and checking the contents, especially the camera body I must admit I was blown away with the condition, literally like brand new. Added a memory card and fitted a lens to check all was working OK. Everything seems perfect and after downloading a couple of test… Read Full Review

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★★★★★

“kata photo bag”

Written on: 18/03/2015 by tonyph0tostar (1 review written)

rang ffordes on monday morning to order a kata ws604 photo bag. i received the usual excellent service over the phone. at 9.00 am on tuesday morning royal mail were at my door to deliver my bag!! this was excellent service from ffordes and royal mail parcelforce. am a regular customer at ffordes and the service is always up to the highest standard. it is always a pleasure to deal with ffordes… Read Full Review

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★★★★★

“Pentax Medium Format”

Written on: 07/03/2015 by wnMoreno180 (1 review written)

Purchased Pentax A 645 45mm f2.8 lens and via second order Pentax 645 film back. Both items were flagged with 'Signs of Use' symbol. The processing of my orders went fast and received items quickly. Lens looks in excellent condition, so does the film back. Very pleased with both items. Also, comes with a 6 months warranty. To the website: In regard to listed items; I would like to have the option to view the images through magnifications, and a text description of the condition of the… Read Full Review

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★★★★★

“very good service, ”

Written on: 03/03/2015 by keybut (1 review written)

product/item a Canon MK2. extender excellent as described.tried and works perfectly thanks for delivery… Read Full Review

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★★★★★

“Superb”

Written on: 26/02/2015 by Draigtx (1 review written)

What can I say about Ffordes, nothing seems adequate. Whether on phone or email (sadly they are bit far to pop in (financially probably best anyway) they are so helpful it's refreshing. Their stock is vast and nothing is too much trouble. As for their range of used equipment, unsurpassed and in my opinion their rating system is definitely on the cautious side as everything I have ever received has been way above expectation. New or used, their service has never met my expectations, it's totally… Read Full Review

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★★★★★

“Excellent rapid service”

Written on: 25/02/2015 by lone.star (1 review written)

Must make a trip to the North sometime to visit Ffordes. Meanwhile dealing with them at a distance has been seamless. For instance a camera I ordered on Tuesday morning was delivered to my door within 24 hours. Fantastic. I recommend them… Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 21/02/2015 by Mercedes469 (1 review written)

I've been dealing with Ffordes for about five years now always totally satisfactorily. My new camera developed a fault and despite having quite extensive work carried out (under warranty & in Germany apparently) was only away for nine days which included passage to & from Ffordes who handled matters on my behalf. All in all very fine service. This is in marked contrast to the thirteen weeks and two attempts to repair my previous camera by an independent repairer. It wasn't under warranty & the… Read Full Review

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★★★★★

“great service as always!!”

Written on: 12/02/2015 by tonyphotostar (1 review written)

Have been a customer of ffordes for several years and the service is always first class! Wether for bodies and lenses or like this weeks purchase of a lowepro bag,the items are always well priced and well described onsite. The bag was ordered on mon. Morning and i received it lunch time wed.it was classed as exc++ but was actually almost new condition! Prices are always competitive and the staff very knowledgable. Definately a good shopping wxperience!!… Read Full Review

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★★★★★

“used equipment search”

Written on: 11/02/2015 by DEVO123 (1 review written)

Always my first choice for hard to find items , staff are very helpful , and next day delivery is !!! HIGHLY RECOMMENDED FOR ALL YOUR PHOTO NEEDS --- VERY COMPETITIVE ON PART/EX . NO BETTER PRICE ANYWHERE ON THE NET .. WILL ALSO SELL YOUR GEAR ON COMMISION been dealing with ffordes for 10 years now always my first point of enquiry. well done staff , keep up the excellent service… Read Full Review

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★★★★★

“Commission sale went very smoothly”

Written on: 11/02/2015 by hc25036 (1 review written)

Contacted Ffordes by email about selling my Canon 70-200 f2.8 lens and got an instant and very professional reply with plenty of advice and expected prices. Went for a commission sale and despite it being the worst time of year for secondhand sales (just before Christmas) everything went smoothly and the lens sold within a few weeks. Contact by email was excellent throughout and a minor problem (with the name on the cheque) was resolved within 24 hours. Highly recommended… Read Full Review

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★★★★★

“Simply the best photographic retailer in the country.”

Written on: 05/02/2015 by McKinleyuk1978 (1 review written)

I have been using Ffordes for many years now, and have vaued their expertise and honest impartial advise, on all my purchases, I have never received anything from these guys that wasn't in as described,condition. most stuff has been very conservatively described, and has been better than described when it arrived, as a professional photographer, I would say I trust Ffordes absolutely and will continue to enjoy a first rate professional relationship with these gentlemen… Read Full Review

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★★★★★

“Ffordes, the best in the business.”

Written on: 04/02/2015 by darrencurley (1 review written)

I have been a customer of ffordes for some years now, and have never had anything but first class service , and expert impartial advice from the guys there . all of who know their stuff. everything I have ordered from them has arrived on time , and invariably has been better than advertised , the gradings at ffordes are always conservative , and i have always been pleasantly surprised, I have just bought a nikon F3T Black body from Ffordes , and was absolutely delighted with it , as i have been… Read Full Review

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★★★★★

“Excellent service”

Written on: 02/02/2015 by Watsabout (1 review written)

I have bought,sold and exchanged cameras,lenses and binoculars with this shop for some years. I have found them exceptional to deal with. The advice is free and unbiased and helpful. There is no pressure to buy. The prices offered and asked for are fair and I have found them all very pleasant and efficient to deal with. It is most refreshing to deal with a shop which offers such service and I look forward to working with them for years to come… Read Full Review

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★★★★★

“Exemplary service before, during and after sales...”

Written on: 30/01/2015 by biggles3 (1 review written)

Ffordes is one of those rare companies that genuinely put the customer first. I have bought many items from them over the years and have always been impressed by their knowledge and friendliness. Recently I bought a New in the Box Bellows for my Contax camera system - it arrived securely packed the day after I ordered it and, as expected, was in immaculate condition. On closer inspection, a cable release was missing - not Ffordes' fault as it must have been packed and sealed 20 years ago. One… Read Full Review

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★★☆☆☆

“Never Going Back”

Written on: 10/01/2015 by Giovanni16 (1 review written)

I have been to Ffordes many times, and to be fair the customer service depends upon who serves you, I have purchased two DSLR's and several lenses. However during my last visit they were in the process of "upping" a sale, i.e. father was buying a daughter a camera, the salesman was saying things like "this is a newer model and these lenses would be ideal, by which time even I could see the father baulking at the price, turned to his daughter and said they should go home to discuss their… Read Full Review

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Ffordes's Comment

Written on: 11/01/2015

I'm really sorry to hear that the service that you have been given and witnessed is not more than or normal 100% , we want customers like yourself to be proud of shopping locally , Ffordes staff are trained to only sell photographic that fits the need of the customer rather that push over customers budgets , I would prefer one item sold and another visit for more help and information once the person has got used to the first item , this I find is a better learning process .

If you or any customer feels they have been unfairly treated or giving misleading information I would be please to hear from you , as Ffordes have build there name over 65 year on good quality products and service and I don't want to see that changed ,

As for part-exchange equipment everything must be fully checked and tested as we give a 6 months warranty on all used equipment , if there is any problems then this needs to be sorted before going on sale , other companies and auctions sites don't offer any warranty .

Sensor cleaning is charged at £45 for any size of sensor and is a 24 Hours service , this is to mark sure that sensor are cleaned to a Professional standard ,

For any Comments on how to improve our service or compliant information that you have been given or treated please contact me straight away.

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★★★★★

“Fantastic!”

Written on: 08/01/2015 by Melissajoan77 (1 review written)

I had planned to sell my camera privately but thought I would go and check out Ffordes as I live in the Highlands and it was only an hour and a half away. The store itself is a beautifully converted church and they've made a great job of using it to display a huge range of stock. There's a separate room dedicated to Leica products. I ended up choosing a fantastic Leica that I never thought I'd be able to afford, but with part exchanging my DSLR I got a good price that enabled me to buy the… Read Full Review

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★★★★★

“Excellent Staff and Excellent Shop”

Written on: 07/01/2015 by allanlawphoto (1 review written)

One of the last proper photographic shops. Staff are knowledgable and helpful and as the shop is local, it means I can test any gear prior to purchase rather than dealing with a no face business and hoping everything will be ok when the item/s arrive. Have used Ffordes for many years from when they were in the 'cottage' to where they are now. Lots of equipment online and instore and nothing is every too much trouble. First port of call for anything photographic for me is always Ffordes… Read Full Review

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★★★★☆

“lots of stock”

Written on: 22/12/2014

Overall a good buying experience,the shop staff work hard to look after the customer,would go back.Well stocked with new and also hard to find 2nd hand equipment… Read Full Review

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★★★★★

“Selling used equipment”

Written on: 25/11/2014 by TonyCortazzi (1 review written)

I have sold quite a lot of used equipment to Ffordes over the last few years, and have always had courteous and prompt service, but be warned ,they are very thorough and critical ( but fair ) in their examination and valuations. So based on that, I would buy used gear from them without hesitation. Payments are always made as each individual item is sold. So, take a gamble on Ebay, or go to Ffordes. It's a no brainer… Read Full Review

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