Ffordes Photographic Reviews - www.ffordes.com

Click here if this is your business
★★★★☆
3.9 / 5
73% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Ffordes Photographic - www.ffordes.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“A dying breed?”

Written on: 21/06/2014 by tgPatton249 (1 review written)

Generally knowledgeable staff who are photographers, prices in general for 2nd hand stock not much more than aution sites but you get a warranty, after sales service etc. I've been back to Ffordes for 20 years or more because they are probably the best I've ever used, and there are no other retaillers I've com across that I wuld go to first. Mostly, 2nd hand stock is better than described but now and again one will slip through. Ffordes will sort it out for you, though… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Commission Sales”

Written on: 28/04/2014

In early March I sent three items of equipment to Ffordes for sale on a commission basis. All items were sold very quickly and I have now received payment. This is the second time I have used them and it has been a very hassle-free experience. Customer service is excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Reasonable prices, fast shipping.”

Written on: 26/03/2014

I am international customer and bougth medium format film camera. Paid for it Tuesday and receive it in Ukraine in Friday. VAT was excluded from final price, this is serious advantage for me. Description of item was correct… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“professional, efficient and friendly service”

Written on: 24/03/2014 by Dixon491 (1 review written)

I rang Ffordes as I needed an accessory that I couldn't find online. They tracked down and ordered the item needed, when the wrong item was sent to them from the supplier they returned it and acquired the correct item and. sent it to me at my home address.....very helpful staff.......nothing too much trouble… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Email help”

Written on: 20/03/2014 by EdwardLittle (1 review written)

I bought two secondhand Lowepro bags from Ffordes and had a small query about them. Ffordes replied to my late afternoon email early the following morning and cleared both my queries. A very quick and polite service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“professional, efficient and friendly service”

Written on: 19/03/2014 by Jackie Gaskell (2 reviews written)

I rang Ffordes as I needed an accessory that I couldn't find online. They tracked down and ordered the item needed, when the wrong item was sent to them from the supplier they returned it and acquired the correct item and. sent it to me at my home address.....very helpful staff.......nothing too much trouble… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“first class service”

Written on: 19/03/2014 by DBHNI (1 review written)

I started to deal with FFORDES early in 2013. I do remember their previous Shop in Southend on Sea. There are some exceptional staff member who show great product knowledge.This helps any customer involved in a buying process. All deals I have done with FFORDES have been very FAIR and I intend to recommend them to other potential customers. Knowing the changing nature of Photographic Retailing it is comforting to be able to have found a First Class Dealership… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Always the very best customer service !”

Written on: 19/03/2014 by SimonBaker (1 review written)

I first dealt with Ffordes in 1992 when they were in Southend-On-Sea, since then I have used them on a very frequent basis and have always had excellent service from very pleasant and knowledgeable staff. The goods are always 'as described' , priced fair and according to their condition ( when second-hand ) , packaged well and despatched without delay. I have also used their 'commission selling' service on several occasions and have found this to be excellent too. They are great for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“This is how it should be.”

Written on: 19/03/2014

Having previously purchased from Ffordes we returned. We knew what we required but needed advice on one or two items. Ffordes staff gave us great service, advice to help us get the right equipment and being able to purchase new and used has been so valuable. Highly recommend them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great, consistent and knowledgable service”

Written on: 17/03/2014 by quKenny159 (1 review written)

I've been dealing with Ffordes for many years (about 25, I think), and have always found them to be knowledgeable and helpful. They provide very sound advice when needed, and are always very helpful in their dealings - whether at the point of purchase or in handling commission sales for me. Prices for new products are always sensible, and the condition of used items is honestly and accurately described in the website. I can't remember any instance when they failed to do what they promised -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Service and customer care”

Written on: 07/03/2014 by Kevinderek (1 review written)

I have been dealing with Ffordes for the past 10-12 years and I cannot rate their service highly enough. Friendly and knowledgable service from top to bottom of the company. The staff have always fully met my expectations. Trade in values have always been excellent and the several items they sold for me,on commission, more than exceeded my expectations. They always go the extra mile to ensure customer satisfaction. I have recommend this company to family and friends without hesitation and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Parting with money made painless. ”

Written on: 07/03/2014 by Richardson1954 (1 review written)

I first dealt with Ffordes when they were in Southend - the service over the counter was brilliant. I bought via mail order in the late 90's - again they were excellent. This has been my first internet experience with them part exchanging against new product. I have to say that their attention to detail has been great and all of my questions addressed fully. Speed of service and delivery could not be be faulted. One aspect that impressed me was their assessment and valuation of the kit that I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Outstanding service”

Written on: 05/03/2014 by FabFillies (1 review written)

I have been a client of Ffordes for a few years now and have always been impressed by their service. From enquiries to delivery, everything is refreshingly prompt and with keen prices, it's not hard to see why they have become so successful. In my circle of friends we share good experiences, but this is far more than just a good experience. I worry that I may have become something of an evangelist for their business. I know I'm always mentioning them as my friends usually ask "is from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Crystal clear business.”

Written on: 05/03/2014

I did business with Ffordes from the Netherlands via a friend of mine in England. There were some hurdles to take but, nothing was to much for Ffordes to make everything clear. They offered me good money for my camera equipement and kept me informed for the rest of the gear, that they tried to sell for me directly. Every time they sold something, I was payed with a cheque through the post. When I asked them to put it directly on my bank account they took the trouble of finding a solution to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service with a smile”

Written on: 04/03/2014 by KeithMossPhotographer (1 review written)

I have used Ffordes for some time now and just wanted to thank them for all there fantastic service. I use them because all the staff I have dealt with are very knowledgeable, there experts when it comes to equipment and there advise has always been spot on, saving me time and money, which for me is very important. They have always got what i need and usually at the right price too. I recommend them to all my students with confidence and as yet everybody i have recommended them to has had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I Speak as I find, very ood service.”

Written on: 01/03/2014 by KathleenSchneider (1 review written)

I can't comment on the other reviews here but I've recently bought 2 items and they've both been delivered quickly and were as described. I'm very happy with the service I received… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“No hesitation in recommending”

Written on: 28/02/2014 by SellDave (1 review written)

Having read some of the reviews here I have to wonder if we are really talking about the same company. Over the past while I have bought a few items from Ffordes most fairly modern but some bordering on the ancient in photographic terms. Descriptions on their website for these varying from Mint- down to just a plain exe. I can honestly say that I have not been disappointed with any of the purchases. As far as descriptions go you have to accept when buying used gear that some marks and signs of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Rapid fungus growth?”

Written on: 12/02/2014

I purchased a black 50mm F/4 Distagon with Synchro-Compur shutter which I found was not sharp into the corners. Reviews suggested that this was to be expected (not Ffordes fault) and that a later model with floating element was better, so I traded it in for the later design. Ffordes contacted me and said that the traded-in lens had severe fungal growth that significantly reduced its value. The old lens was about 30 years old when I bought it and no fungus was declared or observed. Yet when I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Depends on who serves you!”

Written on: 18/01/2014

Was quoted via email for the lowest price on my camera for part trade. price was ok so travelled 240miles back and forth. On arrival I spoke to one sales assistant who gave me a quote which was way underneath what I was expecting. This man was extremely unhelpful and to be honest had no idea what was going on. I asked to speak to someone else (younger guy) which was a completely different story, he corrected the quote instantly and talked me through the new camera I was purchasing. Very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Friendly and efficient”

Written on: 26/11/2013

Was looking to buy a specific camera and found ebay to be routinely overpriced. Ffordes offered a competitive price but also a free 6 month guarantee. When I called to make inquiries the staff were very friendly and took the camera off the site for a small deposit. When the camera arrived it was in perfect condition, not a scratch on it. My only complaint was that the shipping, for a small camera in the same country, was £9.50. The box wasn't packed and was placed lens down. Thankfully it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview