Ffordes Photographic Reviews - www.ffordes.com

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Very satisfied customer.”

Written on: 22/03/2017 by codawoof (1 review written)

I have bought many items from Ffordes photographic and have always had excellent service from them. Over more years than I care to remember I have only ever had one problem and Ffordes sorted it out very quickly. This firm is my first port of call when ever I need equipment. My latest order was placed at Fri. 8 am, it arrived at 9.30 am the next day!… Read Full Review

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★★★★★

“Fantastic service”

Written on: 11/03/2017

What a great team very helpful nothing too much trouble and the delivery of items bought were well packed so can't be damaged and arrived earlier than said brilliant thank you… Read Full Review

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★★★★★

“Conflict of Interest”

Written on: 11/03/2017 by Napier372 (1 review written)

This is one of those rare companies the you really want to keep to yourself but have to recommend in order to keep their business healthy. They are an extremely knowledgeable and dedicated team. If only the rest of the net had their integrity… Read Full Review

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★★★★★

“Top notch product & service!”

Written on: 08/03/2017 by Johnmell (1 review written)

I had heard a lot of positive things about Ffordes but this was my first purchase from them and I was very impressed with the level of service I received. I bought a used Nikon 300mm lens which was delivered next day and it was in immaculate condition, way better than I expected. I also emailed them after I received my order to ask them a question about another product and they replied back with some very useful information but there was no pressure from them for me to make a further purchase… Read Full Review

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★★★★★

“EXCELLENT SERVICE, USED ITEMS AS DESCRIBED AND BETTER”

Written on: 05/03/2017 by Chancey320 (1 review written)

I deal with photography aince 1975 and I always want to have the appropriate gear because I use it as e professional. The problem is always the cost of the gear, if you want to be always up to date. I found the solution in this problem at Ffordes First because they are experts in photography and if you ask them , they can suggest the beter solution(s) for your problem Second because they have plenty of gear in excellent and very good condition and you can search in their site to find… Read Full Review

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★★★★★

“superb quality used items”

Written on: 28/02/2017 by andyhoare (1 review written)

This is the 2nd time I've bought used camera gear from Ffordes this year. Both times the service has been excellent, both ordering via the website and over the phone. The condition of the items I've bought has been absolutely first class. In fact they have all been literally as good as new, and delivery was next day. I'd be happy to recommend them. … Read Full Review

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★★★★★

“Easiest sale ever”

Written on: 23/02/2017

From the first contact, to find out what was the best course of action. Having decided to take the commission route The item was posted, due to the distant for delivery, Royal Mail took one day longer than stated by them, not a problem The item was checked, valued, and accepted for sale promptly From the time it appeared on the website, it sold within two days, sent out to the customer for acceptance, I was kept informed at all stages, and the money paid in accordance with the agreed term The… Read Full Review

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★★★★★

“Excellent service.”

Written on: 22/02/2017 by YamahaUser (1 review written)

The staff at Ffordes are knowledgeable and friendly and nothing is too much trouble, the prices are good and the goods are always as described. Excellent staff, excellent service and reasonable prices. Keep it up… Read Full Review

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★★★★★

“Great service cheapest prices !”

Written on: 19/02/2017 by 55Middleton (1 review written)

Very helpful & knowledgeable staff. The prices are the cheapest anywhere around.really good leica accessories To. Have bought from them on a few occasions without any problems at all Chad… Read Full Review

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★★★★★

“Sale Of Camera Equipment”

Written on: 19/02/2017

Ffordes provided an excellent and professional service from my initial email to confirmation of sale and receipt of a cheque. In particular the point of contact within the company was helpful and quick to respond to queries and updates. I would have no hesitation in recommending them to family and friends if they were thinking of selling camera equipment in the future. … Read Full Review

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★★★★★

“Great gear, great service”

Written on: 15/02/2017 by gurneywebdev (1 review written)

Brought a couple of second Nikon items over the past month. 105mm f2 DC lens and SB-700 flashgun. Both were in great condition for second hand. The second hand rating system is very accurate and the products have been slightly better quality than discribed. Service is great, I had contact by telephone which is comforting and minor delivery issue were sorted quickly as a result. Would def recommend and use again soon… Read Full Review

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★★★★★

“Good Old Fashioned Services as it should be”

Written on: 10/02/2017

As a retired photographic retailer and now semi retired professional photographer, I have known Ffordes for many years, I traded in all my Canon Eos 1 cameras and lenses for a new Fuji X-series kit XT2 & Xpro2 Ffordes could not have been more helpful , great help and advice the whole way through the process, I had a couple of minor irritations, one of my new lenses was a bit noisy, took it back and it was exchanged immediately without question, Then My almost New Flash died, Ffordes returned… Read Full Review

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★★★★★

“Remember good service.”

Written on: 05/02/2017 by Johnyaesu (1 review written)

I was looking for a six by seven medium format camera, so after scanning various sites, I ended up using Ffordes Photographic, I found them very helpful and polite (yes they are there to sell me a product, but there are ways of doing it.)Communication by phone or e-mail was always very quick and concise. The deal done I awaited the goods, well as promised it was here next day. The goods were well packaged and as described, a small item was missing and a quick e-mail it was here the next day… Read Full Review

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★★★★★

“The 'Blad Experience”

Written on: 03/02/2017 by Sqarehole (1 review written)

I was tempted by the thought of the new Hasselblad XD-1, as a complete change from my existing extensive collection of cameras and lenses, most of which I hardly used. Alister at Ffordes guided me expertly through the pros and cons, and we settled on a trade in deal for my kit, pending inspection and confirmation of it's condition. Happily that figure proved to be low, as Ffordes very fairly rated and valued all my stuff. I had a fair wait for my Hasselblad to arrive in, but in-between times I… Read Full Review

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★★★★★

“Service”

Written on: 03/02/2017 by smetts (1 review written)

Once again excellent service from Ffordes, always very helpful by email or telephone. Would not hesitate to family and friends… Read Full Review

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★☆☆☆☆

“Dishonest ”

Written on: 09/01/2017 by SkylaGustafson (1 review written)

At first I thought Fordes were good, I had enquired as to the possibility of part ex or sale of my camera and two lenses against a Leica. I was advised to put my gear up for commission sale as it would most likely sell before the Leica I was interested in came back from service at approx 3 weeks. I was given a price of £1080 commission sales or £900 Px. I was told that the Leica would be held for me and the money used from sales could be used against it. All good thus far, so on that basis I… Read Full Review

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Ffordes's Comment

Written on: 03/02/2017

I am really sorry to hear that you are disappointed in our service, especially when we tried our very best to help you and get you back more money for your equipment.

If you remember correctly you wanted only to do a Part-exchange on your equipment which on seeing the equipment we were going to give you £860 as PX but as the item you were wanting to purchase was away at service & could be away for up to 3 weeks I personally advised you to go for commission sale which would get you back £1093 less collection.

I stated at the time that all the equipment was in nice condition so should all sell within this 3 week period but you may have to pay for the item that you wish to purchase by Credit card as once sold, all equipment goes through an approval period by law and further payment clearance period before funds are released.

The item returned earlier than expected from service and we held it for 10 days for you but as the item selling was a commission sale, the owner wasn’t willing for us to hold off sale any longer so we had to take it off reserve, normally we are only able to hold items on reserve for 3-5 days and had to put back on sale, we contacted you at this point to advise that you would have to make payment by Credit card to secure the item, You declined and asked to part-exchange the equipment that had sold but not cleared, we did explain why we couldn’t do this at the time.

Ffordes have sold high quality Pre-owned photographic equipment since 1960 on commission sale, there has always be 10 day condition period by law and a further approx 13 days for payment clearance as well as extra leeway for foreign purchasers to return items under approval, so a total of 23 days clearance unless the item is returned, Payment clearance actually takes 28 days+ but we release early. (approx. as cheques runs are on a Thursday)

Our advice made you an extra £233 more for you by selling your equipment the way we advised; I’m not sure how this makes us dishonest and untrustworthy.

Regards Alister Bowie

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Ffordes's Comment

Written on: 03/02/2017

I am really sorry to hear that you are disappointed in our service, especially when we tried our very best to help you and get you back more money for your equipment.

If you remember correctly you wanted only to do a Part-exchange on your equipment which on seeing the equipment we were going to give you £860 as PX but as the item you were wanting to purchase was away at service & could be away for up to 3 weeks I personally advised you to go for commission sale which would get you back £1093 less collection.

I stated at the time that all the equipment was in nice condition so should all sell within this 3 week period but you may have to pay for the item that you wish to purchase by Credit card as once sold, all equipment goes through an approval period by law and further payment clearance period before funds are released.

The item returned earlier than expected from service and we held it for 10 days for you but as the item selling was a commission sale, the owner wasn’t willing for us to hold off sale any longer so we had to take it off reserve, normally we are only able to hold items on reserve for 3-5 days and had to put back on sale, we contacted you at this point to advise that you would have to make payment by Credit card to secure the item, You declined and asked to part-exchange the equipment that had sold but not cleared, we did explain why we couldn’t do this at the time.

Ffordes have sold high quality Pre-owned photographic equipment since 1960 on commission sale, there has always be 10 day condition period by law and a further approx 13 days for payment clearance as well as extra leeway for foreign purchasers to return items under approval, so a total of 23 days clearance unless the item is returned, Payment clearance actually takes 28 days+ but we release early. (approx. as cheques runs are on a Thursday)

Our advice made you an extra £233 more for you by selling your equipment the way we advised; I’m not sure how this makes us dishonest and untrustworthy.

Regards Alister Bowie

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★★★★★

“ordred wrong filter size”

Written on: 14/12/2016 by Yarelii178 (1 review written)

I ordered the wrong filter size. They exchanged it speedily at no extra cost without hesitation, Excellent service… Read Full Review

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★★★★★

“AN EXCELLENT SHOP FOR PHOTOGRAPHERS”

Written on: 13/12/2016 by KOSTAS_A (1 review written)

If you want an excellent shop to purchase your new and used cameras and lenses (and not only) you have just found it under the Hilands in Scotland near Inverness! No it is not too far. it is very near to you in all Europe (and not only) because they send to you whatever you choose from their site in a few days! They have plenty of material, all the well known brand names and models, and best of all, THEY KNOW ABOUT PHOTOGRAPHY and also THEY LOVE THEIR WORK. Every used item you buy is in very… Read Full Review

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★★★★★

“Courteous, Reliable and Efficient!”

Written on: 29/11/2016 by greentree100 (1 review written)

I was wishing to upgrade to a newer camera and didn't want the hassle of selling the current one on eBay. I came across Ffordes and I am not sorry I did! The whole exercise was smooth. Always responding promptly to emails so I knew what was going on. After a few weeks the camera was sold and I received the cheque on the day promised… Read Full Review

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★★★★★

“fair pricing - excellent delivery”

Written on: 27/11/2016

I`ve made several orders in 2016. The items came as described in excellent shape, very well and safely packed to me (Nikon collector in the north of Germany). Very good an not often to find the excellent variety of different post and couriersystems. Under the line: everytime again - fully satisfied! Each time a positive surprise! Keep on, to hold you good service!… Read Full Review

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