Skates Reviews - www.skates.co.uk

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★★☆☆☆

“Had to wait 2 extra week for it to arrive for an 8 yr...”

Written on: 07/09/2013 by Aj1900 (1 review written)

Had to wait 2 extra week for it to arrive for an 8 yr old's birthday present then when it came the paintwork was scratched, the back wheel bearings hadn't been fitted correctly so replaced them myself. Could've sent it back but how can you take it from a boy whose waited for his birthday present?… Read Full Review

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★★☆☆☆

“Not received the order yet?????”

Written on: 12/08/2013 by Oluf (1 review written)

We have not yet received the order in spite of the fact that several weeks have now passed????!… Read Full Review

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★★☆☆☆

“DETAILS QUI FONT LEUR IMPORTANCE”

Written on: 10/08/2013

le grip etait emballé dans un simple plastique arrivé plié ... des autocollants devaient etre offert avec mes achats il n'y en avait pas ... resultat je commanderai ailleurs la prochaine fois. tres decu !… Read Full Review

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★★☆☆☆

“Wouldn't buy from these again”

Written on: 07/08/2013

Things missing from order. After only 1 days use, the grip tape started peeling off. A new one was dispatched but took over a week to arrive. Not impressed… Read Full Review

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★★☆☆☆

“Madd MGP Team Edition Scooter Green 2011 B Stock”

Written on: 23/07/2013

Dear Skates.co We placed the order on 06-07-2013 , ordernr 308305 But we do not recieved it yet This is far too late if you ask me Please can you tell me what too do ? Please can you tell me when the order will arrive… Read Full Review

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★★☆☆☆

“Wrong sizes on protection pads. Not helpful by phone.”

Written on: 19/07/2013 by wiktor2000 (1 review written)

I bought a helmet and and protection pads for my 10.5 year old so. The package arrived quickly. The helmet was perfect. The size guide on protection pads said size Large. The pads turned out too large. When I asked the sales advisor on the chat what size I should have bought, he sent me to the size guide (the one I'd used). No help on sizes over the chat. Next he admitted the sizes were 'awkward'. No exchange or return offered. Just offered me buying another 'one size fit all' pair. He took my… Read Full Review

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★★☆☆☆

“Delivery was cheaper than the invoice paid!!!”

Written on: 18/07/2013

The specific part we ordered was out of stock and after 2 calls and one e-mail To which i never got response we finally got parts but the delivery sum was 5€ less than paid Because the clamp was not the ordered one. No information about 0 stock !!!!! You owe money to us !… Read Full Review

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★★☆☆☆

“het heeft veel te lang geduurd vooraleer we nieuws...”

Written on: 07/07/2013 by jarto (1 review written)

het heeft veel te lang geduurd vooraleer we nieuws kregen over onze bestelling . Ik had zelf al een mail gestuurd maar heb daar totaal geen antwoord op gekregen. Dus wat mij betreft zijn jullie niet goed bezig en nu vraag ik mij af hoelang het nog zal duren tot ik het bestelde materiaal zal hebben… Read Full Review

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★★☆☆☆

“Poor delivery,no communication ”

Written on: 30/06/2013

I used the collect+ service for my delivery. It didnt arrived on day They said,and when it did it was the wrong delivery address… Read Full Review

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★★☆☆☆

“excellent service gauranteed”

Written on: 04/05/2013

ordered easily over the web and the scooter came when expected. Great will come back when i need anything else… Read Full Review

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★★☆☆☆

“Difficult to deal with”

Written on: 26/04/2013 by markmc999 (1 review written)

Took lots of time and effort to actually purhcase goods, invoices and calls which should have been returned werent, items sent to wrong address etc. It seemed to take a lot of 'hassle' to order with these although cheap and good quality goods I will certainly go elsewhere in the future… Read Full Review

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★★☆☆☆

“totally dissapointed item”

Written on: 22/04/2013 by emsipops (1 review written)

ordered as a birthday present for my son..the main part or the scooter that stands out is the gripper tape that hasnt been aligned straight...its just been stuck on ..not central and looks a right mess..was going to try and peel it off to put it straight but it wont stick back down..totally dissapointed !! … Read Full Review

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★★☆☆☆

“Next Day Delivery”

Written on: 10/04/2013 by donlou14 (1 review written)

I ordered my son's good on Wednesday and paid for next day delivery (Thursday). The goods were not delivered on the Thursday even though when I tracked the goods it showed them as being at the local depot. The Friday was Good Friday so no delivery. Saturday still not delivery and so on. The goods got eventually delivered on Tuesday! I am annoyed as I paid for next day delivery being Thursday and it did not happen. I appreciate with the Easter weekend no deliveries on Friday or Monday but do not… Read Full Review

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★★☆☆☆

“Could be much better”

Written on: 08/04/2013 by McConorful (1 review written)

This is a good company to buy from on many grounds: skates were recieved swiftly, they were in fantastic condition (although the packaging was in horrific condition which is worrying as, under their returns section, they state they charge if the packaging is returned damaged, and their customer service are friendly and helpful. However customer services where they lose two stars, unfortunately I had to return my skates for a refund (sent via recorded one day delivery post). By their own website… Read Full Review

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★★☆☆☆

“Iteam was great. However when the gift was opened on...”

Written on: 01/03/2013

Iteam was great. However when the gift was opened on xmas day we found out the brake was missing. After contacting yourselves it was disappointing to see you were closed until the 4 of January when I had to ring you constantly leaving messages and e-mailing you a number of times. No one ever thought to call me back to discuss options available. Must say items were great when everything came but inital customer service is lacking somewhat. When I was e-mailed to say the brake had been sent… Read Full Review

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★★☆☆☆

“"A little bit" disappointed!”

Written on: 25/02/2013 by geargear (1 review written)

I waited two weeks until I requested the tracking code because wondering still unreceived stuff. It was not sent yet but they sent it only after the request. However, they suggested that it might be possible get it in twice but I didn't. I think that was not true. Finally I got it, luckily, and got some extra stuff too… Read Full Review

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★★☆☆☆

“Awful exchange time”

Written on: 17/02/2013

Very slow to get delivered I ordered scooter for my son on sat 24 nov, I phoned on the Monday 26 to see if I could get a different colour but was told it was dispatched on Sunday 25. I received it on fri 30 which I immediately sent back for exchange and still waiting for it on 12 December! I received e mail today (13 dec)saying they haven't even sent it yet. Disgraceful as its my sons b day tomorrow!!!!… Read Full Review

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★★☆☆☆

“Disappointing”

Written on: 16/02/2013

Ordered on a particular Friday evening because promised free next day delivery and a bonus pack.It took 4 days to be delivered. As scooter was a xmas present for my son I had it delivered to my parent's house. When opened to check it there was no bonus pack and the scooter in the box was different to the one on the box AND on the instructions. nOW HAVE TO CHECK ORIGINAL ORDER TO SEE WHETHER i ACTUALLY HAVE THE SCOOTER i ORDERED11… Read Full Review

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★★☆☆☆

“Good product and great service. Choice of courier a...”

Written on: 07/02/2013 by Bream (1 review written)

First off let me say that on contacting skates.co.uk with a problem, it was picked up and resolved promptly and politely. I'd recommend the customer service and the product (slam grip tape), when it arrived was good and as marketed. However..... When I ordered the grip tape, I paid an additional 9.95 for a Saturday Delivery Service to get the tape in time for my son's birthday. Unfortunately, the courier in use (DPD) attempted to deliver the item on the following Monday when no-one was home… Read Full Review

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★★☆☆☆

“helmet-white”

Written on: 16/01/2013

1st helmet arrived ok, it was a xmas present so not sure on size required. this was sent back in new year for another one smaller; exchange eventually happened... But i have paid for 2 & still waiting for a refund...2nd helmet was on sale so that should be sorted out also. its bad enough having to pay two lots of delivery charges without paying for two helmets… Read Full Review

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