Skates Reviews - www.skates.co.uk

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★★★★☆
4.3 / 5
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Latest Reviews

★☆☆☆☆

“item has not delivered- refuse refund- terrible response -”

Written on: 01/08/2014 by Kaleighy326 (1 review written)

I ordered an item but has never been delivered. Customer service ( if you call them customer service ) dont do a lot. They just argue with you and instead of trucking the item, they expect you to call the delivery company and deal with it. I would give 0 out of 10. If you value your money go and find another seller..!!!!!… Read Full Review

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★☆☆☆☆

“Faulty Scooter, no refund and no replacement”

Written on: 16/07/2014 by shelle30 (1 review written)

Ordered a scooter 27th May called to say Micro Scooter was faulty, was told I had to email a photo of the fault, took 7 days for a reply. Scooter was collected and have been told scooters are checked on a first come basis and have been told will be checked in due course. Customer service appalling, emails rude. Have had to go through my bank to claim back my money and order another scooter from Micro Scooter, 7 weeks and still waiting. DO NOT order from this company… Read Full Review

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★☆☆☆☆

“Skates.co.uk - Don't touch them with a barge pole”

Written on: 25/04/2014 by Bainxt293 (1 review written)

I ordered with Skates.co.uk in Jan 2014 for a scooter that was due for dispatch in March. On the date of delivery we had an email claiming that they had an issue with the suppliers and could not now delivery the scooter. I then attempted to contact Skates.co.uk on the phone number displayed on their website. This number rang several times prior to an answer phone picking up. This happened on a number of occasions. Once I finally got through to someone they explained that I would need to select… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 28/02/2014 by deec100 (3 reviews written)

Please note you cannot contact this company by phone as it is an answer machine at all times that does not contact you back. They have not responded to my emails. I spent £250 on Scooters at Christmas and the wheel is broken off one within 3 weeks. I have been trying to get in touch since Feb 2 and they deny receiving my emails. I have an upset son, it looks like I will have to get the local bike shop to repair the Grit Tremor stunt scooter and I am out of pocket. Not good service. Do not… Read Full Review

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★★★★★

“Great service”

Written on: 20/01/2014

Used skates on a couple of occasions. Items have always been as described. I did purchase the wrong item for my sons scooter and skates refunded me without any problem. I have always received a fantastic and prompt service. Would not hesitate to use skates again in the future and would definitely recommend them… Read Full Review

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★★★★★

“Excellent”

Written on: 17/01/2014 by oilrig (1 review written)

Excellent service from all at Skates,especially a girl who during our exchange request was excellent as it was during the busy Christmas period I cannot speak highly enough about her,The goods also were first class and the post,as we had to use the return service,Thanks again and will recommend and us Skates again. … Read Full Review

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★★★★★

“Christmas ”

Written on: 30/12/2013

Absolutely delighted with the scooter for my grandson,one very happy boy on Christmas morning,scooter exactly as described and delivery on time,also well worth the extra payment to have it all put together. Ecellent Service Many Thanks… Read Full Review

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★☆☆☆☆

“Things shown as in stock are out of stock”

Written on: 19/12/2013

I ordered a scooter for christmas for my son, which was supposed to be delivered the next day. Two days later, I got an email that said it was actually out of stock and that they expected to have the item in three more days. Foolishly, I waited, and when I finally did ring to find out why it didn't turn up again, I was told a story about someone emailing me to advise on further delays. I was placed on hold whilst someone went to check. After 20 minutes waiting, I hung up and rang again to… Read Full Review

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★★★★★

“Best buy for sure”

Written on: 26/10/2013 by rcsivertsen (1 review written)

Good product! Good price! Fast delivery! Do i have to say more?… Read Full Review

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Ccartur's Response to rcsivertsen's Review

Written on: 07/11/2013

Excellent costumer service,they were very attencious, the quality of product was garanteed, the site is good and the price was fantástic.
Not so good is the price of delivering

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★★★★★

“Fantastic service - Easy communication”

Written on: 23/10/2013

We ordered a Slam Rage Urban V2 Scooter, there was a problem with delivery & we got Peg's included for free . Very nice people when calling, & very friendly service all the time. Very happy kid here at home… Read Full Review

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★★★★★

“best skates ever”

Written on: 22/10/2013

found this web page by chance and am I not glad I did. the choice of skates were fantastic. so many hip colours and shape of boots. I bought a pair for a xmas present and can not wait till they are opened on xmas day.her face will be priceless.. thankyou ever so much, will definitely use you page again… Read Full Review

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★★★★★

“I live in Sweden and I have never ordered something...”

Written on: 19/10/2013

I live in Sweden and I have never ordered something from another country, this was the first time and I´m glad that everything went so well, fast delivery and when I wanted to contact you, you answered immediately, and I really estimated that. Great!! :-)… Read Full Review

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★★★★★

“Osprey Girls Skates”

Written on: 16/10/2013

Very easy to order on line with Skates.co.uk - quick and efficient delivery service. Skates are exactly what we ordered with free gifts… Read Full Review

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★★★★★

“Fantastic Product & Service!”

Written on: 15/10/2013

Great product and fast shipping. I emailed on the day delivery was due just to get tracking details as I needed to pop out and didn't want to miss the courier. I received an almost instant response, they'd even contacted the courier to give me an idea of what was happening with delivery. Really impressed with the level of customer service with these guys - would definitely recommend and buy from again… Read Full Review

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★★★★★

“Quick”

Written on: 12/10/2013

Cheap, quick delivery and products as promised. Will use again… Read Full Review

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★★★★★

“Slamm scooters”

Written on: 11/10/2013

Bought two special edition scooters. Fantastic delivery time, cheapest I found anywhere. Very pleased… Read Full Review

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★★★★★

“Excellent”

Written on: 11/10/2013

Excellent skates and excellent delivery very quick. I will be buying another pair in blue for my son this christmas. Thank you… Read Full Review

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★★★★☆

“It was OK”

Written on: 10/10/2013

My longboard came to Poland on time and in the good condition. At the beginning they forgot about my request but it happens though (-: To sum up. It was really OK… Read Full Review

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★★★★★

“Fast shipping. My son loves the scooter. Fair shipping...”

Written on: 10/10/2013

Fast shipping. My son loves the scooter. Fair shipping costs… Read Full Review

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★★★★★

“Speedy and Good Value”

Written on: 10/10/2013

A great service and good prices, delivered to a local shop so I did,'t have to wait in all day. Spot on!… Read Full Review

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