Bathroom Trade- www.bathroomtrade.co.uk Reviews
Latest Reviews
★★★★★
“Excellent service”
Written on: 14/02/2013 by Baz56 (1 review written)
I bought a shower enclosure from Bathroom Trade after searching umpteen different suppliers. I chose them as they had good reviews and their price was really competitive. I was not disappointed. Excellent quality and their delivery service was very prompt. I would definitely use again and recommend them. (read more)
★★★★★
“Shaws 1000mm Classic Belfast Sink”
Written on: 29/01/2013 by shez2006 (1 review written)
After much soul searching of who and where to buy the good ladies chosen sink from I contacted Bathroom Trade directly (just prefer to talk to a human). The team at Bathroom Trade was very well versed and helped me immensely in the ordering process being the only supplier who actually had the sink in stock. The sink is now fitted and looks excellent in its new setting. I would not hesitate to recommend Bathroom Trade to anybody and would personally purchase from again. (read more)
★★★★★
“thermostatic bath/shower unit plus shower rail”
Written on: 29/01/2013
Excellent service from this company. Items arrived within 2 working days as stated. Goods as described. I am extremely pleased with the mixer. Cost was extremely competitive in comparison to local suppliers even adding the postage. Will not hesitate to use this company again. (read more)
★★★★★
“Good quality products & excellent delivery service”
Written on: 29/01/2013 by jillwilby (1 review written)
I ordered a new bath, panels & shower screen for a rental property and I am very pleased with the quality of the items and the service offered by Bathroomtrade. As delivery was not to my home address, I needed to arrange a convenient delivery date that I could rely on. I was offered several delivery dates and the service was excellent - delivery by a courteous driver on-time in spite of snow & ice! (read more)
★★★★★
“Quick and friendly service”
Written on: 21/01/2013 by Chrispwes1 (1 review written)
We ordered three items with bathroom trade but needed them to be delivered as soon as possible. I spoke to a sale advisor as I wanted further information about delivery. As soon as I spoke to him he was extremely polite, helpful and answered all my questions. He was not forceful in trying to make me buy further products and I felt he was very honest. Once I placed the order it was confirmed in a matter of 10 minutes via email with an estimated delivery time. When it came to delivery... (read more)
★★★★★
“Superbe pre and after sales service ”
Written on: 21/01/2013 by Piss2Pints (1 review written)
Ordered a wetroom shower tray from Bathroom Trade website around Christmas time and was contacted by a member of the sales team very promptly to confirm a delivery date! Staff were very helpful and goods delivered on time as arranged. Quality of goods was excellent, no complaints. Recommend to anyone requiring a bathroom/shower room upgrade, nothing is too much trouble. Would defiantly use them again! (read more)
★★★★★
“Bathroom Trade - Steel Bath”
Written on: 19/01/2013 by stevemwoods (1 review written)
Ordered over the phone as I required to ask some questions on the producrt and confirm and delivery details prior to ordering. The assistant was very helpfull, my questions were answered and the order processed very promptly. The bath was of a good quality and as described, it was bought in the sales so excellent for the price. Delivery was as advised. Overall a good very service with quality products. (read more)
★★★★★
“Fast, Efficient and Cost Effective”
Written on: 17/01/2013 by MikeEvansPlumbing (1 review written)
The Website is great, easily found on Google when i typed in the product that i wanted, which was a 1500mm white bath, it then took me to a simple page and had recommendations for other parts i would need with the bath, such as panels, wastes, overflows, etc etc. All of good quality, i especially liked the suction plug as its neat without the chain. The product quality was excellent, the delivery time was timely, in fact when i missed a couple of calls by the courier company, the actually... (read more)
★★★★★
“Top Quality Service”
Written on: 15/01/2013 by dje61 (1 review written)
I recently purchased a shower screen. The price was the most competitive online (discount of approximately 40% on RRP)but the thing that sold Bathroomtrade.co.uk to me most were the positive reviews about service levels. The company did not disappoint as I placed the order on Friday afternoon, received a call an hour later asking whether they could deliver on Monday. I was given the choice of a morning or afternoon slot and the van arrived exactly as promised. Highly recommended. (read more)
★★★★★
“Caymen 1200mm Acrylic Bath White”
Written on: 02/01/2013 by Abby05 (1 review written)
I needed a smaller than normal bath for my tiny bathroom, but didn't want to 'go small' on quality! Bathroom Trade delivered on quality, speedy dispatch and great communication, fantastically easy website to navigate amd easy ordering. Top of the list for bathroom supplies in my house. Thanks guys :) (read more)
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Showing 1 - 10 of 75 Reviews
★★★★★
“New shower door”
Written on: 17/12/2012 by Lauriecrayden (1 review written)
Web site was easy to navigate and find what I wanted, I placed my order and payed with a debit card. Had confirmation in minutes. Received another e-mail with dates to choose from for delivery that suited me. Shower screen arrived on the day I chose by a polite driver. Would recommend bath trade to friends. Great service (read more)
★★★★★
“Superstyle 1700mm Acrylic Bath Panel”
Written on: 11/12/2012 by elsupremo (1 review written)
Needed a very thin bath panel that wasn't too flimsy! This was just the job, and very easy to cut with a fine-toothed saw. BathroomTrade were very polite and helpful with my questions. No hesitation in recommending them, and the bath panel. (read more)
★★★★★
“Excellent experience buying from BathroomTrade.co.uk”
Written on: 10/12/2012 by sprocket24 (1 review written)
After searching several websites for shower trays, I decided to go for the TrayMate 1200mm x 800mm Slimline Low Profile Shower Tray from bathroomtrade.co.uk. It was a bit of a risk: I hadn't dealt with them before and I hadn't seen the product in the flesh so wasn't really sure whether it would be any good. I had no need to be concerned. The product is as good as, if not better, than I was expecting; the delivery was amazingly quick (less than 48 hours) and reasonably priced for such a heavy... (read more)
★★★★★
“Bathroom supplies”
Written on: 06/12/2012 by renvarg (0 reviews written)
BathroomTrade.co.uk supplied me with a Manhattan M3 Swiftseal 5 Panel Folding Bath Shower Screen. This was a top quality product. They were very easy to deal with, helpful on the phone, knew stock levels, answered all my questions. They price matched to another website. The product was just over half RRP. Plenty of emails to keep me informed regarding order and delivery. Delivery driver kept in touch, delivered when stated. Driver very friendly and helpful. Would deal with this... (read more)
★★★★★
“Brilliant service after being let down by another company”
Written on: 22/11/2012
Phoned lunchtime yesterday to order a bath after being let down badly by another company. They were extremely helpful as we were stranded without a bath as the builders had stripped the bathroom in anticipation of the new bath arriving (ordered 2 weeks ago from another company). I discovered to my horror that I would have to wait another 5 weeks for the bath from that company!! The bath from Bathroom Trade just arrived (10am, less than 24 hours after ordering). Brilliant service and very... (read more)
★★★★★
“Sliding shower doors”
Written on: 13/11/2012 by suecantile
I ordered these shower doors from Bathroom Trade who I picked at random mainly because of the price! They arrived very quickly (within 3 days) and were packaged well. They needed to be made up but apparently this is normal now and my plumber managed easily although the photos on the instructions were not particularly clear - I wouldn't have managed on my own. He thought they were good quality as well which was nice. (read more)
★★★★★
“Excellent Customer Service”
Written on: 06/11/2012 by BarryAlan (1 review written)
I recently purchased a number of items from Bathroom Trade.during that process I made an error and it had to be re-ordered.I found the whole interaction with their Customer Service team first class and also when needed advice from their technical support team.I would also like to acknowledge the efficiency in reimbursing my account quickly in respect of the returned first order.I have further purchases to make in the New Year and will certainly use Bathroom Trade.Another aspect is the... (read more)
★★★★★
“Excellent Customer Service”
Written on: 05/11/2012 by BarryAlan (1 review written)
I have recently had several conversations with Bathroom Trade about my order,which I initially got wrong.Their Customer Service was excellent when handling my issues and my correct order was delivered on time and the incorrect order handled professionally when returned to them.I also spoke with a member of their technical support team who was also very helpful in supporting me select the correct products.I was quickly re-imbursed for my returned good and overall the experience was first... (read more)
★★★★☆
“Great Service Provider”
Written on: 26/10/2012 by VeteranSarge (1 review written)
We got what we wanted with no hassle and it arrived as stated. Good company to do business with. I would have no problems recommending this Company to friends and family. (read more)
★★★★★
“BATHROOMTRADE SERVICE & QUALITY”
Written on: 22/10/2012 by 01953BENJIONE1 (1 review written)
I would definitely recommend this company for quality products and the service obtained from them. EXCELLENT. Also prices for the quality products would take some beating. When I need to I will use them again. (read more)
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Showing 11 - 20 of 75 Reviews
★★★★★
“shower tray & enclosure ”
Written on: 22/10/2012 by Patrick72robbo (1 review written)
ultra d shape shower enclosure & tray,excellent quality & design,& value for money.prompt delivery.would not hesitate to use this company again in the future.would definately recommend to family &friends. (read more)
★★★★★
“Great service”
Written on: 18/10/2012
This is a really great company which offers really good value and first class standards of service. The product itself, a Rangemaster Belfast sink, was at the best price I found on the internet. Their telephone staff must be the best anywhere, helpful well-informed and really friendly. The standard too of delivery service is way above the standard courier. The sink was well packed and had been treated carefully. I'll definitely use Bathroom trade's services again. (read more)
★★★★☆
“Reliable good service”
Written on: 11/10/2012 by darkeyes (2 reviews written)
I recently purchased a shower tray, which arrived promptly as promised. Although it arrived without the waste trap as advertised, a phone call connected me quickly with a gentleman who was able to acknowledge the error, resolve the problem and get the part sent out to me without delay. Certainly it would have been better not to have had to phone at all, but the service I received was sound. The tray was a good price and comes with a 50 year guarantee so should be fine until I am about... (read more)
★★★★★
“Great people. great value”
Written on: 01/10/2012
Bathroom trade supplied a Belfast sink. The item was top grade and very competitively priced. On top of this the service is absolutely excellent. Phone enquiries are dealt with by really friendly knowledgeable people and the delivery service is equally first class. I'd recommend this company unreservedly, it's one of the very best I've dealt with recently. Other companies could learn a lot from Bathroom Trade! (read more)
★★★★★
“Quality, Service, Product Knowledge Oh YES.”
Written on: 11/09/2012 by jim.baker (0 reviews written)
I recently needed a Good Quality Shower Tray for a small shower room. I found Bathroom Trade on-line and phoned them in desperation as the house is up for sale and I needed the item quickly. My call was answered promptly by a young lady who knew exactly what I wanted, confirmed it was in stock,and arranged delivery and payment within minutes. All this at 8.00 am on a Mondy morning and you could feel the smile down the phone! The item arrived on the delivery date, with prior notice given, in... (read more)
★★★★☆
“Bathroom Suite”
Written on: 07/09/2012
I was very happy with the service I received. Good customer service. I will recommend it to a freiend and family. (read more)
★★★★★
“Thank you”
Written on: 06/09/2012
Great product -speedy delivery-friendly service- will be recomending to all my friends and family. (read more)
★★★★☆
“Well chuffed with my seat”
Written on: 06/09/2012
These guys recommended a seat that was cheaper than the one I was originally looking at. It is actual better and more suited to my needs. It's soft close and works a treat. Product code I think was BT7286 (read more)
★★★★★
“best”
Written on: 05/09/2012 by srjc1931 (1 review written)
this is the best company i ever dealt with (read more)
★★★★★
“Bath purchase”
Written on: 30/08/2012 by weldora (1 review written)
Old bath 1700mm x 750mm needed replacing , website was easy to use, and also a good price. Delivery was quick and they also called to confirm delivery. Excellent service and communication. (read more)
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Showing 21 - 30 of 75 Reviews
★★★★☆
“Tray Mate 1200x900”
Written on: 22/08/2012
Urgently needed to complete bathroom refit that had halted due to unforseen joist issues.. Good price, goods as described on wesite and fast delivey. Would purchase from again. (read more)
★★★★★
“Excellent customer service”
Written on: 17/08/2012
One of the most important things to consider is the after-sales support. We bought a mid-range bathrooms suite from Bathroom Trade last year. Delivery was quick and staff very helpful when ordering. We've had the bathroom fitted for around 10 months now and the toilet fulsh became faulty. The customer service team were very helpful and resolved the problem easily, with great communication. I'd definitely recommend the company. (read more)
★★★★★
“Very helpful staff”
Written on: 11/08/2012
A clear website and easy ordering process was supported with very helpful and informative staff. They were very apologetic and kept me informed of a re-scheduled delivery, when they identified a manufacturing fault in the goods supplied to them. They also dealt efficiently and courteously with an item I added to the order the day before delivery. (read more)
★★★★★
“Shower Tray”
Written on: 07/08/2012 by joycec (0 reviews written)
I ordered a shower tray and Tray Mate from BathroomTrade.co.uk and I was extremely impressed with their efficiency. I was given a choice of dates for delivery and when it arrived the driver helped me check thateverything was ok. The website was easy to use and I was surpised to see so many sizes that you can't find anywhere else. It hasn't been fitted yet but I know I will be pleased as it looks really good. (read more)
★★★★★
“Very happy with my purchase”
Written on: 06/08/2012 by Suki1978 (1 review written)
I ordered a rectangular easy plumb shower tray. It arrived quickly and was just as described. Price was fair compared to other suppliers. The plumber said that it was very good quality compared to some he has fitted. We haven't actually used it yet as we are still in the process of building the house it has been fitted into! But if we are not happy when we get to use it in about 6 weeks I will update. Overall I would recommend this company and the product I bought (read more)
★★★★★
“Roca steel bath”
Written on: 31/07/2012 by alisha.c (2 reviews written)
Searched everywhere for a good quality smaller sized bath, with a reasonable price tag. Thankfully, I came across the Bathroom Trade website. I ordered a Roca Contessa steel bath which came with a free waste. I received several email updates from Customer Services, so knew exactly how my order was progressing. Delivery was prompt and hassle free too. My bath was fitted a few days ago and my family and friends have commented on how expensive it looks. I'm very pleased with the products and... (read more)
★★★★★
“thinking about a new bathroom? go here! bathroomtrade”
Written on: 26/07/2012 by dannyknight00 (1 review written)
Fantastic prices and great service. Ordered a p-shaped bath and shower screen for the price of just the screen in a very well known diy warehouse with two letters and an & in the middle. Sorted any questions we needed answering straight away and delivery was excellent. Highly recomend. (read more)
★★★★★
“Bathroomtrade.co.uk buying experience”
Written on: 25/07/2012 by Tetsudo (1 review written)
I recently purchased a bathroom worktop from Bathroomtrade.co.uk. The purchasing process was quick and efficient, this was facilitated by the intuitive website which was both easy to use and aesthetically pleasing. The website made it easy to find the product I was searching for and additional product info was available if required. Communication throughout the buying process was excellent. The worktop ordered was delivered promptly and arrived as described. As a frequent online user, it... (read more)
★★★★★
“Coram Bath Screen”
Written on: 23/07/2012
I wanted to purchase a new bath screen. having trawled the internet (as you do) for the best product at best price I chose Bathroon Trade. The reason was that their website is easy to navigate and informative as to both product information and the price you pay. In fact their price for this product was very competitive. The ordering process was easy and the whole transaction from start to finish was customer focussed in terms of being kept informed via email how my order was progressing and... (read more)
★★★★☆
“Small Bath”
Written on: 18/07/2012
I recently purchased a shower bath tub from Bathroom Trade, the service and advice I recieved was excellent. The bath/shower tub was despatched very quickly and I was advised when the item would be delivered. On the day of delivery they gave me notice of expected time of delivery via a telephone call. The item arrive on time in perfect condition with the delivery person being friendly and cheerful. The service from start to finish was good. The item was reasonably priced. This is a... (read more)
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Showing 31 - 40 of 75 Reviews
★☆☆☆☆
“Customer Service and Delivery”
Written on: 15/07/2012
I ordered a kitchen butler sink from this site and was told it would take 1-2 weeks max for it to arrive. I had no contact from the company and after 2 weeks I called asking what was going on. They assured me all had been sorted and it would be delivered the following week and I would get a phone call to confirm. No phone call. I phoned the following week asking for more information on delivery of this product. I was told it would be looked into and that I would get a call back - AGAIN NO... (read more)
★★★★★
“Shower tray”
Written on: 02/07/2012 by dpmorgan (1 review written)
Ordered shower tray. It was delivered on day promised and to special instructions as to where it was to be left, I was happy to order from website and would do so again if I need anything else like this. (read more)
★★★★★
“New bath”
Written on: 02/07/2012 by PatPerry (1 review written)
Excellent service from Bathroom Trade from first telephone enquiry to delivery of bath. It arrived at 6.15am this morning - a bit early but they rang to say between 6.30 and 9.30am. Will certainly use the site again. Also found priced very competitive and I had done a lot of research to choose the bath. (read more)
★★★★☆
“Fair price, fair product, very helpful”
Written on: 25/06/2012
my first choice of product was unavailable in my time scale but a better quality alternative was offered and the same price to keep my business. It was delivered when they said it would be. Cant ask for more than that. Have already used again for another project (read more)
★★★★★
“Can't Fault Anything !”
Written on: 25/06/2012 by TheStyle (1 review written)
Found the site very easy to use and found what items I wanted very quickly, was unsure on one item so called their technical line and found the chap to be very knowledgeable and helpful, his advice was pivotal to me ordering my full bathroom suite. Everything came on the day chosen and I would definitely use them again and have no problem in recommending them to family and friends. (read more)
★★★★☆
“Much better than B&Q ”
Written on: 24/06/2012 by Wilsmad (2 reviews written)
I recently ordered a bathroom sink after searching for ages on the internet. Bathroomtrade.co.uk were prompt with their delivery and kept me informed the whole time. I was even able to email them and re-orgainise my delivery. The guy that delivered it was pleasant and chatty too. Superb quality at a bargain price and I didnt even have to leave my sofa to get it!. I wouldn't hesitate to use them again nor to highly reccommend them to anyone. (read more)
★★★★★
“First class materials at the right price.”
Written on: 22/06/2012 by johntburrow (1 review written)
After visiting their site, I ordered what I required, by phone, do like to speak to someone when I am paying. Only part of my order was in stock, I was given a date for stock coming in, then a date for delivery to me. The delivery arrived on the due date, with the driver phoning me to say he was arriving. I received my invoice by email. I cant say anymore, first class service. Does what it says on the tin! (read more)
★☆☆☆☆
“Do not use this company”
Written on: 09/06/2012
I ordered various bathroom parts which arrived damaged I have tried to address this with them to no avail. Their website states 100% satisfaction or your money back but you can't get your money back as they ignore you. Do not use this company. (read more)
Darren Monk's Comment
Written on: 25/06/2012
Dear Sir / Madam
We have no record of who you are or if you issue is genuine?
At Bathroom Trade we pride ourselves on our customer service and try wherever possible to work with our customers to resolve all and any issues. If your issue is genuine I would please ask that you call our after sales team and ask for Michelle (office manager) who will be more than happy to work with you to find a solution to help resolve your issues.
Kind Regards
Darren
Managing Director
Reply to this comment
★☆☆☆☆
“Avoid this company!!”
Written on: 28/05/2012
Avoid this company, they send you incorrect items and try to pass them off as something different. I ordered a 450mm sink only to receive a 500mm yet they won't accept it is wrong. The rest of the bathroom parts were of an extremely poor quality. I had to go out and buy wastes and traps as they were terrible quality. They also sent me a damaged shower screen and when I have tried to complain they have ignored me altogether. Avoid this company!!! (read more)
Darren Monk's Comment
Written on: 14/06/2012
Dear Sir / Madam
We have no record of who you are or if you issue is genuine?
At Bathroom Trade we pride ourselves on our customer service and try wherever possible to work with our customers to resolve all and any issues. If your issue is genuine I would please ask that you call our after sales team and ask for Michelle (office manager) who will be more than happy to work with you to find a solution to help resolve your issues.
Kind Regards
Darren
Managing Director
Reply to this comment
★★★★★
“Shower Tray 700 x 900mm”
Written on: 23/05/2012 by SJRuddle (1 review written)
This size of shower tray was not available at any of the usual DIY stores in Swindon. On line search brought up Bathroom Trade who had it at a reasonable price and were able to deliver it to a particular address in the time scale required at no extra cost. An excellent achievement. (read more)
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Showing 41 - 50 of 75 Reviews
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Darren Monk's Comment
Written on: 18/07/2012
Dear Sir / Madam
We have no record of who you are or if you issue is genuine?
At Bathroom Trade we pride ourselves on our customer service and try wherever possible to work with our customers to resolve all and any issues. If your issue is genuine I would please ask that you call me personal (Darren Monk MD) or Michelle (office manager) and we will be more than happy to work with you to find a solution to help resolve your issues.
Kind Regards
Darren
Managing Director