Jade Technology - www.jadetechnology.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Closed down but taking offers for goods by Email”
Written on: 13/05/2013
I left a cash deposit on a Smeg Fridge that was due in the 1st week in May. I went on Saturday to see if it had arrived only to find the store closed down and a sign in the window saying they are open to offers on display stock. Ive tried getting in touch with no joy. Lots of shops are going out of business but I would have thought they might have called me to let me know - Suppose Ive lost my £250 deposit (should of used my card!) (read more)
★☆☆☆☆
“Did you pay on Paypal?”
Written on: 05/05/2013
I paid on Paypal for our washing machine. When it failed to be delivered and there was no contact with Jade, I filled in the details on the Paypal Resolution Centre. I didn't expect any response but Paypal has just refunded the money. (read more)
★☆☆☆☆
“gone bust last week”
Written on: 26/04/2013
A lot of people seem to have unfulfilled orders when this firm ceased trading suddenly last week I ordered one day and they closed the next as far as I can see. This website should be pulled (read more)
★☆☆☆☆
“Refund I was expecting of £659 has been cancelled by them”
Written on: 25/04/2013
Funds have not cleared from their bank so my refund has been cancelled! I'm £659 down. phone number is now out of use. DO NOT USE THIS COMPANY AS IT HAS CLEARLY GONE BUST !! (read more)
★☆☆☆☆
“THEY SELL DODGY GOODS, DO NOT BUY FROM THEM”
Written on: 23/04/2013
I purchased a Haier fridge freezer from this company on 15th May. Luckily, I received my goods (unlike some others who havn't) But I recieved it not working. I contacted Jade technology and they informed me it's not their problem as they have now gone into liquidation and that I need to take it up with Haier. It seems bizarre to me that they still have their website up and are still selling items!! £625 I spent. I am going to have to take this further as i'm not sure I believe them. I think... (read more)
★☆☆☆☆
“Lost my money”
Written on: 22/04/2013 by kuku_man (1 review written)
This site showed Jade Technology as 4.6 stars! Jade technology went bust (liquidation / administration...) at the 16/April So many people got burnt by ordering from Jade technology until the very last day (16/April); The reason so many people sent their order to Jade was THIS!!! SITE!!! THIS Site is VERY bad if it cannot warn us from HIGHLY dangerous shops. I HATE YOU - REVIEWCENTRE! (read more)
★☆☆☆☆
“Unable to contact them”
Written on: 20/04/2013 by phillyrosie
Expecting a delivery on 23rd April - not looking promising. cannot contact them on the online phone no or the shop and no replies from emails. the phone staff were really friendly and helpful and I did get a delivery on 16th - I count myself very lucky. also have paid by credit card so hope to get money back. Do not buy from them now (read more)
★☆☆☆☆
“DO NOT RECOMMEND- would advise not to use”
Written on: 19/04/2013
ordered fridge freezer last week, email yesterday stating delivery today- no delivery. No communication from anyone, phone number unobtainable, no reply from email, phone number on the site for the shop just ringing!!!! Contacted credit card company to sort out getting money back (read more)
★★★★★
“Excellent service”
Written on: 19/04/2013 by Crispy49 (1 review written)
This company has some poor reviews if you look on the site, but I can honestly say this is one iof the best Internet companies I have bought from I ordered it to be delivered in 4 weeks as I was away. The communication was excellent it was delivered one day early but that was a good thing. The price was the cheapest I could find anywhere. I would certainly buy again. Thank you for a first rate service. (read more)
Watson2049's Response to Crispy49's Review
Written on: 03/05/2013
How you got delivery from a firm not open and trading I don't know. Sure you don't work for them??
Reply to this comment
Crispy49's reply to Watson2049's Comment
Written on: 03/05/2013
Hi
No I don't work for them ,when did they stop trading as this was delivered to me on the 18th April ordered and paid for 4 weeks earlier and had a reply to an e mail I sent. I can only go on service I received which was excellent.
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★☆☆☆☆
“looks like they have gone bust”
Written on: 18/04/2013 by 9979rge
looks like they have gone bust,two weeks late and phone is unavailable. BE WARNED, DO NOT BUY FROM THIS FIRM. (read more)
See next 10 reviews
Showing 1 - 10 of 314 Reviews
★☆☆☆☆
“appalling service”
Written on: 16/04/2013
I ordered an item from this co. To be delivered 2 weeks later as they only deliver to my address once a week. I arranged for someone to be here all day to take delivery and they did not come, did not contact me. Apparently they were out of stock. They had no intention of coming on that day and didnt even bother telling me they were not coming! Appalling service and appalling at making up for it afterwards. Obviously just trying to keep me strung along until they were in stock. (read more)
★☆☆☆☆
“Awful service”
Written on: 16/04/2013 by Mich7559
Terrible service. Ordered a Gorenje fridge and waited a week for delivery, all good so far. Good price also. Received a call the night before delivery stating the product sadly had a dent in the door and they would have to reorder a replacement. Sadly this meant I would have to wait another week. I was promised it would definitely be next week as I explained it was proving very difficult living without a fridge for another week. Definitely next week I was told. Surprise surprise the... (read more)
★★★★★
“Best price I could find”
Written on: 16/04/2013 by Darenn (2 reviews written)
Ordered a condensing tumble dryer from them. It was the best price I could find, and it was delivered on the day they quoted. They kept me informed throughout regarding the status of my order and the delivery time. Overall, very good service. (read more)
★★★★☆
“Very good customer service”
Written on: 14/04/2013 by Jonno45 (1 review written)
Sales staff were knowledgeable and helpful. Item was delivered as promised. Overall a very pleasant experience. (read more)
★★☆☆☆
“Miserable & unhelpful delivery driver”
Written on: 12/04/2013
I knew what washing machine I wanted, so ordering was straightforward & the person I spoke with was helpful and professional. However, the delivery and install made me miss Comet, where the delivery drivers were always thorough in their work and friendly. The driver/installer was sullen, rude and didn't introduce himself, I thought this was just his manner, until I had the need to query something so I had to call the main office number and he became animated & jovial as he spoke with... (read more)
★★★★★
“excellent service thankyou very good service from...”
Written on: 12/04/2013
excellent service thankyou very good service from start to finish they ticked all the boxs (read more)
★★★★★
“GREAT PRICE, GREAT SERVICE, GREAT COMPANY”
Written on: 11/04/2013 by mar45 (1 review written)
I would have no hesitation whatsoever in recommending Jade. Their price was unbeatable and they have extremely helpful and polite staff when you speak on the phone to them. They give you a delivery window and keep to it. Their delivery driver was a nice guy too. All in all a really Great company (read more)
★★★★★
“Smooth as a babies bottom”
Written on: 08/04/2013 by badmark
Very helpful staff, best price on the net for an LG washing machine, recommended. (read more)
★★★★☆
“Early delivery to”
Written on: 07/04/2013
Tumble dryer delivered early aftr ringing forward which makes a change rather than waiting for the alloted time slot to slip as normal. (read more)
★☆☆☆☆
“AWFUL INTEGRATED DISHWASHER INSTALLATION THAT COST £120”
Written on: 04/04/2013 by mcr01 (1 review written)
I was a bit afraid of ordering online but I was convinced by all the positive reviews. Also, this company offered the best price for the dishwasher I wanted. I was happy, all in all including dishwasher plus £120 installation it came out cheaper than buying a similar spec dishwasher from John Lewis. Ordering online the Beko DW686 was very easy and straight forward. Buying tends to be very easy, the problems start after they have your money, and this when you can expect nothing from their... (read more)
Gizmondo's Response to mcr01's Review
Written on: 17/04/2013
This concerns, I had issue with the install of a washing machine. Can I check have you contacted Trading Standards, I am sure they could help?
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Mcr01's reply to Gizmondo's Comment
Written on: 19/04/2013
Hi Gizmondo,
Thank you for your comments. I haven´t contacted yet I have been abroad and am a busy mum but I will in the next few days. Have you contacted regarding your issue? Do you think they can help me?
Thank you again.
Reply to this comment
Gizmondo's reply to Mcr01's Comment
Written on: 19/04/2013
I have just read the most recent reviews and most say service is bad. However the last 2 reviews imply the company has "gone bust" - I've just rung the main number & its disconnected!
I would contact Trading standards as at lest if they can't help, hopefully they can direct you to someone who can - perhaps Jade Tech's administrators?
This experience has put me off shopping online for white goods, unless its a company like John Lewis or Currys. I only used Jade tech as they were a direct referral from Which?
Good luck!
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Showing 11 - 20 of 314 Reviews
★★★★★
“BEST SERVICE EVER - Thank You”
Written on: 02/04/2013 by Loujanu22 (1 review written)
I dont usually write reviews but this is an exception - My experience of Jade Technology within a week! Google searched a particular integrated Tumble Dryer (trying to find the cheapest of course) Stumbled across Jade Technology selling the better version of what I required for a cheaper price than ANYWHERE! Ordered online (very very easy) Free delivery (even better) Got a call to say it would be delivered within a 2 hour slot a few days before the day of delivery Had it delivered on the... (read more)
★★★★★
“Brilliant Hassle Free Transaction”
Written on: 30/03/2013
I cannot recommend this site enough. It was hassle free, communication was great, the lady who rang me with the delivery confirmation was polite, helpful and cheerful, who could not do enough. The web site was easy to use and the delivery selection was very easy to understand. Everything went smoothly and added to this was a great competitive price. I really liked that you can pay by PayPal as this gives you peace of mind when ordering over the web. The offer of free delivery and free... (read more)
★★★★★
“good service”
Written on: 29/03/2013
Dishwasher was delivered between the hours we were advised by a very pleasant chap. Subsequently we found that there was a fault with the appliance but were impressed with the replacement which was also delivered exactly as expected by another very pleasant chap. All in all a very good service. (read more)
★★★★★
“Great service ”
Written on: 29/03/2013
Have just purchased an LG washing machine from this company and Im very happy indeed with the service i got ..will definatley be recommending jade technology to my friends and family .. Gary Smith Peterborough (read more)
★★★★★
“Excellent customer service ”
Written on: 26/03/2013
Ordered a Gorenje fridge , cheapest price and no delivery charges . Was phoned to confirm delivery date and time, driver rang to let us know when he was about 20 mins away so we could be at home for delivery. Waited while we unwrapped it to check it was ok ;). No problems at all was packaged very well. Will be using again. (read more)
★★★★★
“very happy customer”
Written on: 23/03/2013 by royhodgett (1 review written)
alwayes abit unsure when ordering but nothing to worry abought JADE Technology ,briliant had washer, fridg- freezer, both exelent; delivery as tolde by lady on phone ,frome ordering to delivery %100 very, very satisfide thankyou (read more)
★★★★★
“I never leave reviews BUT in this instance I felt I must.”
Written on: 22/03/2013 by Betweenourselves
After extensive research and reviews we settled on an LG washing machine. Price comparison sites showed Jade to be the most competitive by a huge margin, which we then ordered via their website (payment via Paypal to make use of their free disposal system) and then selecting our day of choice. This was then followed by a phone call the morning before delivery and agreeing an acceptable time slot. This was then followed by an email confirming times etc. The driver was most helpful in... (read more)
★★★★★
“Excellent service”
Written on: 22/03/2013
I ordered a tumble dryer on Tuesday afternoon after doing some research, I had phoned around for competive prices and delivery, but after reading some of the reviews for Jade Technology decided to order from them. I spoke to a polite lady called Louise, who told me the tumble dryer was on stock and could be delivered Friday, she confirmed I would receive a e-mail confirmation of the order, then wouldn't hear anything until Thursday, when the delivery guys would call to book in delivery. I... (read more)
★★★★★
“Very happy customer.”
Written on: 21/03/2013 by Margaretlr (1 review written)
Really efficient service, choice of delivery slots. Competive prices,excellent communication. From ordering on line to delivery went like clockwork. My Fridge/freezer was with me within three working days of the order. I will use Jade Technology again. (read more)
★★★★★
“EXCELLENT 1st CLASS service - Don't look elsewhere”
Written on: 19/03/2013 by wight_island_guy (1 review written)
Having been let down by the major 'The Spicy Food Electrical Company' I found Jade's web site, made a call and spoke to such a helpful lady at the other end of the line. Their lorry was delivering in my area the next day, had it not been full then I would have received it within 24 hours. Okay, I had to wait till the following week but everything they promised happened. Notified the day before of the two hour delivery slot and it was was kept to by the driver. (read more)
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Showing 21 - 30 of 314 Reviews
★★★★★
“Web Purchase”
Written on: 19/03/2013 by peterpiper21
Just ordered a vacuum cleaner, fast efficient service. Excellent operator, did not need to refer, understood the product and organised the delivery. Now on my list for the next domestic product that I will need. (read more)
★★★★★
“Excellent Transaction”
Written on: 19/03/2013
I phoned Jade Technology about a 1400 spin LG Model and after a chat with the sales advisor I purchased the 1200 spin model they had on offer. Really knowledgeable and helpful - great price - excellent washer and delivered exactly when agreed. Can't fault them ! (read more)
★★★★★
“LG F1481TD Excellent value & service”
Written on: 18/03/2013
Ordered washing machine on Monday am - on the phone. This was just to make sure that JADE would deliver as per web site which with luck identified the Post Code area that would be served on the Tuesday covered my area - which following a phone call [whilst i hung on the phone] by the lady with their delivery arm - confirmed. So i placed the order. After a few minutes followed an e-mail to confirm delivery precisely between 09:38 and 10:38 the following morning. As it turned out - it arrived... (read more)
★★★★★
“lg washing machine”
Written on: 17/03/2013 by clivebparkes
This was the best an most enjoyable online shopping experience i have ever had.The telesales staff were most helpful,From the first phone call to collection was less than 2 days,which included getting the machine on special order from LG. And best of all was the price. MANY THANKS TO ALL AT JADE TECHNOLOGY. (read more)
★★★★★
“Great customer service”
Written on: 16/03/2013
Jade Technology are the only supplier/distributor I have bought from that has confirmed a time slot for delivering white goods - I'll definitely be using them again. (read more)
★★★★★
“Perfect Service”
Written on: 15/03/2013
Never heard of Jade Technology? Neither had I. They have good products at great prices. Ordered a replacement washing machine on Tuesday evening for delivery on Friday. Friendly call on Thursday to confirm 2 hour delivery slot and it arrived on Friday, right in the middle of the 2 hour slot - Perfect! I have already recommended Jade to a friend who is moving house and needs new kitchen appliances. I am sure they will also be pleased with Jade Technology. So give Jade Technology a try and... (read more)
★★★★★
“Great firm to deal with”
Written on: 15/03/2013
This firm was a pleasure to deal with from ordering to delivery. Friendly and efficient customer service. Was kept up to date and received responses to my emails almost by return. Delivery right on schedule. Friendly and helpful driver. Item well packed. Excellent service! Will certainly order from them in the future as their prices were excellent too. (read more)
★★★★★
“Execellent Service”
Written on: 14/03/2013
Purchased a Hotpoint Dishwasher. Other sites said available from stock but when I ordered they could not confirm a delivery date. Jade had the product in stock, delivered within the 2 hour time slot as promised. Very pleasant and helpful telephone sales contact. Product was delivered protected in manufacturer's packaging and was in perfect condition when unwrapped. (read more)
★★★★★
“I would highly recommend using this company”
Written on: 14/03/2013 by Quinars64
I ordered a new tumble dryer online. However, I requested that my old dryer be taken away at a cost of £10 then realised I could get it for free by paying with Paypal. Whilst the payment went through ok I wasn't sure if I had picked a delivery date. I therefore called the office and spoke to a very helpful girl who sorted the delivery out - which was the following day in my area! She said she would call me back to confirm and she did as she promised. I was given a two hour delivery... (read more)
★★★★★
“Hotpoint Cooker”
Written on: 14/03/2013 by rodge7 (1 review written)
A first class service from initial contact/placing order to delivery at stated time and date. The staff were extremely helpful including ringing back with additional information which was above and beyond the 'call'.A most refreshing experience. Well done. (read more)
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Showing 31 - 40 of 314 Reviews
★★★★★
“Great service, advice & work with”
Written on: 13/03/2013 by Alistairjmorrell
Having scored all our white goods from another service provider, when offered the opportunity they really jumped with total enthusiasm. The buyer was totally supportive worked with our budget and gave excellent advice. Very happy with their desire and ability to satisfy with our extensive requirements. Thanks. (read more)
★★★★★
“Hotpoint washing machine.”
Written on: 12/03/2013 by Bison3727 (1 review written)
Generally good web site but Paypal interface couldn't cope with my requirement of delivering to a different address to the invoice address.However, phoning help desk cleared up the problem. Excellent communication re delivery and machine delivered bang on time Good price for washing machine. (read more)
★★★★★
“Great service great priced washing machine”
Written on: 12/03/2013
Best price around for washing machine, excellent service, prompt delivery exactly on time. (read more)
★★★★★
“Great service and price. ”
Written on: 12/03/2013
Easy online ordering process and contact from delivery team within 24hours of placing order. Delivered as promised and old appliance taken away free of charge as paid using PayPal - a welcome bonus. Tumble Dryer was a good price and I'm delighted with purchase. First time I've purchased from Jade Technology but would use again. (read more)
★★★★★
“service excellent very helpful staff, delivered on...”
Written on: 11/03/2013
service excellent very helpful staff, delivered on time by a charming and very obliging young man very pleased with the dishwasher thanks all round (read more)
★★★★★
“Ariston Tumbler Dryer”
Written on: 11/03/2013
Ordered Saturday, delivered Tuesday. Each step of the order I was kept informed of progress. Would definately use Jade again. Had a problem on website but rang Office staff who were very helpful and sorted things out for me. There was nothing about my experience with Jade Technology that would prompt me to give them a bad review, even the delivery driver was friendly and helpful. Will definately recommend to friends and family. (read more)
★★★★★
“Tumble dryer”
Written on: 11/03/2013 by APINTOFBEST (1 review written)
I was looking for a new tumble dryer on line,and found Jade Technology,the price was the best out of all the other retailers including my local one.I would recommend them to anybody.First class service I had a phone call and an email to check if the delivery time was o/k.Delivery was within 10 min of the earliest time that they said.I did not place the order until the Thursday night delivery on the following Monday.As I have said before 1st class service.No bad service at all at any time. (read more)
★★★★★
“I ordered a dishwasher over the christmas, everyone...”
Written on: 11/03/2013
I ordered a dishwasher over the christmas, everyone else couldn't deliver until early February. The price was one of the cheapest. Jade delivered mid January, I was also given a specific delivery time(a 1hr slot) and item arrived bang on time. I recieved a text and email informing me of delivery date and time. I would definately recommend Jade Technology. (read more)
★★★★★
“PERFECT”
Written on: 08/03/2013
After searching around on the Internet for a suitable price tumble dryer I came across Jade Technology and must say I was over the moon with the service they provided, excellent pricing, excellent communication and such a fast delivery it was a pleasure to deal with such a courteous company, delivery was scheduled for my chosen date and I received a very pleasant phonecall asking if the time slot and date was convenient. The item was delivered exactly as promised on time and in perfect... (read more)
★★★★★
“hoover washing machine”
Written on: 04/03/2013 by neil.dolan (1 review written)
five star service five star pricing and five star quality. I would use these again. Don't be put off at the lowest pricing, this is the best service I have had online. (read more)
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Showing 41 - 50 of 314 Reviews
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Nickywalts's Comment
Written on: 28/04/2013
I ordered on the 16th and they took my money and delivered a faulty item, great! In process of trying to get it repaired under the warranty from Whirlpool which, hopefully, is still valid.