Jade Technology Reviews - www.jadetechnology.co.uk

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★★★★★
4.5 / 5
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Latest Reviews

★☆☆☆☆

“Closed down but taking offers for goods by Email”

Written on: 13/05/2013

I left a cash deposit on a Smeg Fridge that was due in the 1st week in May. I went on Saturday to see if it had arrived only to find the store closed down and a sign in the window saying they are open to offers on display stock. Ive tried getting in touch with no joy. Lots of shops are going out of business but I would have thought they might have called me to let me know - Suppose Ive lost my £250 deposit (should of used my card!)… Read Full Review

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★☆☆☆☆

“Did you pay on Paypal?”

Written on: 05/05/2013

I paid on Paypal for our washing machine. When it failed to be delivered and there was no contact with Jade, I filled in the details on the Paypal Resolution Centre. I didn't expect any response but Paypal has just refunded the money… Read Full Review

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★☆☆☆☆

“gone bust last week”

Written on: 26/04/2013

A lot of people seem to have unfulfilled orders when this firm ceased trading suddenly last week I ordered one day and they closed the next as far as I can see. This website should be pulled… Read Full Review

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Nickywalts's Comment

Written on: 28/04/2013

I ordered on the 16th and they took my money and delivered a faulty item, great! In process of trying to get it repaired under the warranty from Whirlpool which, hopefully, is still valid.

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★☆☆☆☆

“Refund I was expecting of £659 has been cancelled by them”

Written on: 25/04/2013

Funds have not cleared from their bank so my refund has been cancelled! I'm £659 down. phone number is now out of use. DO NOT USE THIS COMPANY AS IT HAS CLEARLY GONE BUST !!… Read Full Review

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★☆☆☆☆

“THEY SELL DODGY GOODS, DO NOT BUY FROM THEM”

Written on: 23/04/2013

I purchased a Haier fridge freezer from this company on 15th May. Luckily, I received my goods (unlike some others who havn't) But I recieved it not working. I contacted Jade technology and they informed me it's not their problem as they have now gone into liquidation and that I need to take it up with Haier. It seems bizarre to me that they still have their website up and are still selling items!! £625 I spent. I am going to have to take this further as i'm not sure I believe them. I think… Read Full Review

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Ca55Ieblue's Comment

Written on: 19/06/2013

well maybe its time that customers start using shops again instead of these rip off merchants. I understand that consumers want the cheapest deal but good old fashioned service from a shop for a few pounds more is worth it.

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★☆☆☆☆

“Lost my money”

Written on: 22/04/2013 by kuku_man (1 review written)

This site showed Jade Technology as 4.6 stars! Jade technology went bust (liquidation / administration...) at the 16/April So many people got burnt by ordering from Jade technology until the very last day (16/April); The reason so many people sent their order to Jade was THIS!!! SITE!!! THIS Site is VERY bad if it cannot warn us from HIGHLY dangerous shops. I HATE YOU - REVIEWCENTRE! … Read Full Review

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★☆☆☆☆

“Unable to contact them”

Written on: 20/04/2013 by phillyrosie (1 review written)

Expecting a delivery on 23rd April - not looking promising. cannot contact them on the online phone no or the shop and no replies from emails. the phone staff were really friendly and helpful and I did get a delivery on 16th - I count myself very lucky. also have paid by credit card so hope to get money back. Do not buy from them now… Read Full Review

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★☆☆☆☆

“DO NOT RECOMMEND- would advise not to use”

Written on: 19/04/2013

ordered fridge freezer last week, email yesterday stating delivery today- no delivery. No communication from anyone, phone number unobtainable, no reply from email, phone number on the site for the shop just ringing!!!! Contacted credit card company to sort out getting money back… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/04/2013 by Crispy49 (1 review written)

This company has some poor reviews if you look on the site, but I can honestly say this is one iof the best Internet companies I have bought from I ordered it to be delivered in 4 weeks as I was away. The communication was excellent it was delivered one day early but that was a good thing. The price was the cheapest I could find anywhere. I would certainly buy again. Thank you for a first rate service… Read Full Review

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Watson2049's Response to Crispy49's Review

Written on: 03/05/2013

How you got delivery from a firm not open and trading I don't know. Sure you don't work for them??

























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Crispy49's reply to Watson2049's Comment

Written on: 03/05/2013

Hi

No I don't work for them ,when did they stop trading as this was delivered to me on the 18th April ordered and paid for 4 weeks earlier and had a reply to an e mail I sent. I can only go on service I received which was excellent.

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★☆☆☆☆

“looks like they have gone bust”

Written on: 18/04/2013 by 9979rge (1 review written)

looks like they have gone bust,two weeks late and phone is unavailable. BE WARNED, DO NOT BUY FROM THIS FIRM… Read Full Review

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★☆☆☆☆

“appalling service”

Written on: 16/04/2013

I ordered an item from this co. To be delivered 2 weeks later as they only deliver to my address once a week. I arranged for someone to be here all day to take delivery and they did not come, did not contact me. Apparently they were out of stock. They had no intention of coming on that day and didnt even bother telling me they were not coming! Appalling service and appalling at making up for it afterwards. Obviously just trying to keep me strung along until they were in stock… Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 16/04/2013 by Mich7559 (1 review written)

Terrible service. Ordered a Gorenje fridge and waited a week for delivery, all good so far. Good price also. Received a call the night before delivery stating the product sadly had a dent in the door and they would have to reorder a replacement. Sadly this meant I would have to wait another week. I was promised it would definitely be next week as I explained it was proving very difficult living without a fridge for another week. Definitely next week I was told. Surprise surprise the… Read Full Review

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★★★★★

“Best price I could find”

Written on: 16/04/2013 by Darenn (2 reviews written)

Ordered a condensing tumble dryer from them. It was the best price I could find, and it was delivered on the day they quoted. They kept me informed throughout regarding the status of my order and the delivery time. Overall, very good service… Read Full Review

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★★★★☆

“Very good customer service”

Written on: 14/04/2013 by Jonno45 (1 review written)

Sales staff were knowledgeable and helpful. Item was delivered as promised. Overall a very pleasant experience… Read Full Review

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★★☆☆☆

“Miserable & unhelpful delivery driver”

Written on: 12/04/2013

I knew what washing machine I wanted, so ordering was straightforward & the person I spoke with was helpful and professional. However, the delivery and install made me miss Comet, where the delivery drivers were always thorough in their work and friendly. The driver/installer was sullen, rude and didn't introduce himself, I thought this was just his manner, until I had the need to query something so I had to call the main office number and he became animated & jovial as he spoke with his… Read Full Review

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★★★★★

“excellent service thankyou very good service from...”

Written on: 12/04/2013

excellent service thankyou very good service from start to finish they ticked all the boxs… Read Full Review

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★★★★★

“GREAT PRICE, GREAT SERVICE, GREAT COMPANY”

Written on: 11/04/2013 by mar45 (1 review written)

I would have no hesitation whatsoever in recommending Jade. Their price was unbeatable and they have extremely helpful and polite staff when you speak on the phone to them. They give you a delivery window and keep to it. Their delivery driver was a nice guy too. All in all a really Great company… Read Full Review

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★★★★★

“Smooth as a babies bottom”

Written on: 08/04/2013 by badmark (1 review written)

Very helpful staff, best price on the net for an LG washing machine, recommended… Read Full Review

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★★★★☆

“Early delivery to”

Written on: 07/04/2013

Tumble dryer delivered early aftr ringing forward which makes a change rather than waiting for the alloted time slot to slip as normal… Read Full Review

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★☆☆☆☆

“AWFUL INTEGRATED DISHWASHER INSTALLATION THAT COST £120”

Written on: 04/04/2013 by mcr01 (1 review written)

I was a bit afraid of ordering online but I was convinced by all the positive reviews. Also, this company offered the best price for the dishwasher I wanted. I was happy, all in all including dishwasher plus £120 installation it came out cheaper than buying a similar spec dishwasher from John Lewis. Ordering online the Beko DW686 was very easy and straight forward. Buying tends to be very easy, the problems start after they have your money, and this when you can expect nothing from their… Read Full Review

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Gizmondo's Response to mcr01's Review

Written on: 17/04/2013

This concerns, I had issue with the install of a washing machine. Can I check have you contacted Trading Standards, I am sure they could help?

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Mcr01's reply to Gizmondo's Comment

Written on: 19/04/2013

Hi Gizmondo,

Thank you for your comments. I haven´t contacted yet I have been abroad and am a busy mum but I will in the next few days. Have you contacted regarding your issue? Do you think they can help me?
Thank you again.

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Gizmondo's reply to Mcr01's Comment

Written on: 19/04/2013

I have just read the most recent reviews and most say service is bad. However the last 2 reviews imply the company has "gone bust" - I've just rung the main number & its disconnected!

I would contact Trading standards as at lest if they can't help, hopefully they can direct you to someone who can - perhaps Jade Tech's administrators?

This experience has put me off shopping online for white goods, unless its a company like John Lewis or Currys. I only used Jade tech as they were a direct referral from Which?

Good luck!

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