InmotionHosting - www.inmotionhosting.com Reviews

★★★★★
4.7 / 5
46
92% of users recommend this
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★★★★☆

“Great Customer Service”

Written on: 22/05/2016 by McCormackuv388 (1 review written)

I am very impressed with the quality of Inmotion's customer service. The whole process of solving my issue took less than 5 minutes and I will definitely have them at the top of my list when I need a new hosting service. The only issue I had is that there are not really enough videos that explain more in detail how the reseller accounts and the WHM (Web Hosting Manager) control panel work (for newbies!). I'd never even seen a WHM panel before trying a reseller account, and while some things… Read Full Review

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★★★★☆

“In motion hosting is a good hosting company.”

Written on: 16/05/2016 by Milleryn1945 (1 review written)

I came across In motion hosting after me reading the good reviews of many people that left their feedback for in motion hosting through Google. And after using the company i can say that these reviews and feedback are really like that. The people that work for In motion hosting by the customer support are really kind, friendly and always ready to help. Am glad that i found a good hosting company after me trying number of companies from before… Read Full Review

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★★★★☆

“Transferring an Open Cart Extension”

Written on: 13/05/2016 by JennyMunn (1 review written)

I am trying to set up an e-commerce website, which I've been told by many people "is easy". I'm learning that term is relative, and seems to be easy to those who already know the fundamentals of website building, not novices such as myself. I was told Open Cart was an easy e-commerce platform, but found it arduous to even begin. InMotion tech support helped me transfer an Open Cart extension (theme), which took a long time. They found that only certain files from the download were needed… Read Full Review

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★★★★☆

“Thanks Inmotion ! Very good support !”

Written on: 12/05/2016 by Denisez457 (1 review written)

I really appreciate the speed and the precision at InMotion. They know what they are doing and what are the imaginable problems clients might face. Mine was a bit complicate but it just took 15mn before it was solved. Thanks for your quick and valuable response. Andrianjafy R… Read Full Review

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★★★★☆

“Best Service So Far”

Written on: 06/05/2016 by MurphyLuth (1 review written)

Our company recently changed providers because of the poor support we were getting. InMotionHosting support has been the best we have experienced. They respond quickly to let you know what is going on. Our problem was not solved on the first try but they kept us in the loop while they pursued the issue. The issue was solved within a reasonable amount of time. We would have liked to have it solved quicker but we do not know how difficult it was. So we am more than satisfied with their… Read Full Review

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★★★★☆

“e-mail linking from 3rd party domain ”

Written on: 27/04/2016 by RvanV (1 review written)

Dear InMotion, Yes, I had my first support session since signing up for your hosting service and was very pleased (except for the wait time on the phone... You may want to consider the call-back option in that regard). Otherwise, the phone session went extremely well. Your staff member was quick to understand the issue and to see that I had previously communicated on-line. He recognized that I'd sent in data via a screenshot pdf, and solved the problem in no time at all. It was a great… Read Full Review

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★★★★☆

“The support was fast and courteous”

Written on: 10/09/2014 by LuidelaParra (1 review written)

The support offered by Inmotion was fast, resolute and courteous. All you have to do is submit a ticket or if you feel like talking to someone now chat now. They will go out of their way to help you and even explain what they are doing and why it is of benefit to you. This is always great to have… Read Full Review

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★★★★☆

“excellent services!!!”

Written on: 10/09/2014 by pcharden (1 review written)

I have recently left InMotionHosting as a customer. We shut down our websites, having been recently purchased by another company. I provide this review with experience provided by other web service providers and the entire gambit of InMotionHosting services; from start up - to - shut down. The professionalism, service and support (even during shut down) was unparalleled by any other hosting provider I have ever worked with. Thank you InMotion, for the last 5 years of great services!!!… Read Full Review

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★★★★☆

“Good”

Written on: 26/03/2014 by Annabelle287 (1 review written)

I tired to settle through email but it was a little bit lagging behind. So i tried chat it it manage to resolve my problem. Any thanks for the help… Read Full Review

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★★★★☆

“Good service, no problems”

Written on: 03/03/2014 by Lechon (1 review written)

I have an Inmotion business Power hosting and overall I'm pretty happy with the service. Inmotion is always improving their servers and also let you know about any changes in their system. I'm using this hosting about four years and never had a problem… Read Full Review

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★★★★☆

“Always Up , fast, reliable and quick support”

Written on: 22/03/2013

I have switched from another hosting company to InMotion Host and found it was worth switching. My sites were always up, fast and tech support was very fast… Read Full Review

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★★★★☆

“Always responsive”

Written on: 15/03/2013

Called the billing line to deal with charges. Everything was smooth and quick. No issues whatsoever… Read Full Review

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★★★★☆

“I rarely have complaints about InMotion: I've been a...”

Written on: 14/03/2013

I rarely have complaints about InMotion: I've been a satisfied customer for years. The amount of time it took to get my call taken was longer than usual but I usually only call once every couple years--they're that reliable… Read Full Review

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★★★★☆

“A good and responsive hosting service”

Written on: 09/03/2013

I needed recently to make some changes to the website hosted by InMotion, and requested customer support for those items I couldn't handle myself. Their responses were uniformly timely, polite, clear, and accurate. What more could one want? Just one thing, namely: If InMotion regularly uses the Australian-based registrar MelbourneIT, they should review that partnership. When I tried to deal with them for registration issues (connected with my InMotion account), I found MelbourneIT to be… Read Full Review

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★★★★☆

“No complaints!”

Written on: 20/02/2013

The title of this review says something right there, doesn't it? The support team responds to inquires lightning-fast. No complaints after two years as a customer… Read Full Review

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★★★★☆

“Password reset problem”

Written on: 20/02/2013

The tech was able to resolve my login password due to newly password requirement… Read Full Review

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★★★★☆

“Web Hosting Registration and Startup”

Written on: 17/02/2013

Prompt and helpful when phone registration followup was required. CPanel setup not totally intuitive. but chat room technical support was prompt, and staff rep pursued problem until resolved. Very satisfied as of this date… Read Full Review

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★★★★☆

“Superb customer service”

Written on: 19/12/2012 by lazyboyx15 (1 review written)

Been with IMH for a few years now and I've recommend multiple client and friends to switch. Only in the recent years have I experienced some downtime but definitely not much compared to some other hosting companies. What made me stay loyal to them is the fact that their customer service department is awesome. Every time I email them with an issue they would respond in timely manner and usually get my issue fixed very quickly. I don't expect a company to be 100% perfect but as long as their… Read Full Review

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★★★★☆

“Very helpful customer service”

Written on: 02/12/2012

Answered all my questions promptly and politely without being too much of a "robot". Was exactly what I needed from a customer service rep… Read Full Review

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★★★★☆

“Always impeccable customer service”

Written on: 12/11/2012 by ideas (1 review written)

That's it ... impeccable customer service, almost all available 24/7, and provided by native English speakers--what more can one ask for?… Read Full Review

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