InmotionHosting - Reviews

4.7 / 5
92% of users recommend this
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“Irrational, Misleading Policies”

Written on: 20/07/2014 by AddisynGunn (1 review written)

IMH policy forbids static IPs in its shared hosting environment for anything except SSL certs, despite what its dedicated IP addr order page states. That I had to open a hosting acct before being able to request the IP addr was bad enough, wasting nearly two hours of my time was worse. Had to create the acct, request the IP addr, wait for someone to deign to consider the request & then wrangle w/support & billing reps over whether I could have it. Support rep said no; billing rep said yes, then… Read Full Review

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“cancellation difficult”

Written on: 02/06/2014 by bnevins (1 review written)

I should be able to cancel hosting without calling someone on the phone. The chat requires waiting time, which I do not have… Read Full Review

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“Has been problematic from the start”

Written on: 30/09/2012 by KermEd (1 review written)

I have had nothing but problems with InMotion Hosting from day one. In brief, business class with In motion was costing 7/month (when we signed up) versus site5 which is about 5/month (not a big difference). However, the domains and file transfer speeds became an issue. We have had major problems with InMotion when dealing with domain configuration. Support staff would not provide us with access to control our purchased domain, and it took 20+ emails with support to get the domain… Read Full Review

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“It was very good few weeks ago...Not now!”

Written on: 30/09/2012

Well, we have been with Inmotion for while (over 4 years). Customer service was always great. But I got this gentleman on the phone (last call) that wasn't that great. I mean the problem was solve...But was a very stressful seems that the guy want to hang up as soon as possible. I even mention to him to slow down a bit. It took me while to get the help with the chat room, then when I get this gentleman on the phone was stressful. I hope that was just one case experience... I always… Read Full Review

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“InMotion Hosting is Unreliable”

Written on: 01/08/2012 by Autonerdz (1 review written)

This is the most unreliable web hosting service I have ever seen. We pay for a virtual private server and everything goes down for one reason or another more than once a month. This puts us out of business and sometimes requires hours of file restoration to recover members of our forums that were active when it went down...their identity files are often wiped. I have learned to backup daily as this happens all the time. Yes, their customer service is very good and they really seem to try to… Read Full Review

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