Leeds Motor Company Reviews - www.leedsmotorcompany.co.uk

★★★★☆
3.9 / 5
44
70% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“golf mk6”

Written on: 21/11/2016

Found the car online. went along for a test drive on Monday and the car was ready for me 2 days later, no fuss no hassle just a friendly helpful service. any questions were answered and I was very happy. Would recommend them to family and friends… Read Full Review

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★★★★★

“Mitsubishi Asx Suv ”

Written on: 30/10/2016 by Glass317 (1 review written)

Went down on the day came home with car after 2hours.decent part ex price straight forward and easy to do business with very happy cars spot on… Read Full Review

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★★★☆☆

“Audi A3”

Written on: 04/10/2016 by Finley1948 (1 review written)

I bought an Audi from this dealership hoping i'd get what was advertised. I came to view the car and expected to test drive but I was unable to test drive due to the car not being moved out. I had to return on an alternative day to test drive the car. The salesman was quite pushy with the sale. He did not reduce the price of the car at all and I paid the asking price hoping I was getting what was advertised. I purchased the car and later realised the navigation is missing the disc which… Read Full Review

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★★★★★

“A* Experience”

Written on: 16/07/2016 by LeedsCabbie (1 review written)

Vauxhall Antara - Black . From start to finish our experience was brilliant with Leeds Motor Company - Commercial Road. Found the vehicle online and went along to test drive. The sales man K was very welcoming as you would expect. I took the vehicle out and noticed straight away that the pads were grating and that there was a rattle from the O/S wheel. I made K aware of this noise and said that it would be sorted for me. I made my wife go along the following day so that she could test drive… Read Full Review

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★★★★★

“vw passat”

Written on: 18/06/2016

brilliant service with leeds car company,specially the sales person,very helpful in choosing a car and easy to talk too.this is my 2nd car bought from here and very pleased with the service thanks… Read Full Review

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★★★★★

“Great Car - Excellent Service”

Written on: 25/05/2016

I knew the car I wanted to buy, so I searched Nationwide, online, to find it. Finally, I found my car in Leeds Motor Company. I left them a message and an expression of interest in the evening and the following morning I received a phone call. The process was simple and painless. I explained that I required finance and wanted to part exchange my own vehicle. They provided me with a calculation there and then and it I was given a great rate (much better than I had found elsewhere when… Read Full Review

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★★★☆☆

“Fantastic until money exchanged hands”

Written on: 12/05/2016 by RubenMcLain (1 review written)

As the title states all good till the car was paid for!! Don't get me wrong car is ok ..... But was errors in paper work We asked for scratches to be dealt with it wasn't done ,I ended up sorting them out , was only a couple of hours but still .... When we phoned after essential paperwork was told he has 'real ' customers I will have to call back ... YEAH RIGHT If you want a slick sale but lousy after sales this is the place The one saving grace is at least the car is ok so far… Read Full Review

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★★★★☆

“Was very impressed”

Written on: 14/03/2016 by calcutta29 (1 review written)

I was very impressed with the way in which the company rectified some issues with the car before I purchased it, and I found the salesman who sold me the car honest and not at all pushy in his style. They replaced the windscreen before I bought it even though I hadn't noticed it had a chip, and the rear brakes. I mentioned that the car felt 'sluggish' when I test drove it and he was very honest in stating that it needed a new clutch, which they fitted after we agreed an additional £100 to… Read Full Review

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★★★★★

“Highly recommend it to family and friends ”

Written on: 25/02/2016

Excellent customer service. Dealt with very quickly. Explained about the car and then left to look around it and in it. Very happy… Read Full Review

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★★★★★

“Great service with a smile! ”

Written on: 13/02/2016 by Tennerman (1 review written)

Just bought a Mini Countryman and he couldn't,t have made it easier! Great honest advice, support and service. Would highly recommend!… Read Full Review

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★★★★★

“Excellent service....was a pleasure”

Written on: 24/01/2016 by DuncanHead (1 review written)

Excellent experience with LMC. Very friendly, prepped the car exactly as we wanted them to and to a very high standard. Love my new car. Was a pleasure...would buy from them again. Would recommend them to family and friends… Read Full Review

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★★★★★

“Brilliant Used Car Company”

Written on: 20/01/2016 by Jillibee (1 review written)

I am really please with the used car I bought. The staff are very friendly and helpful, and gave me advice even before I had decided to go with them. Once I had bought the car they have good after service. I had a problem with the CD player and they dealt with this promptly. I have no problem in recommending this company to others… Read Full Review

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★★★★★

“Bought a 2011 VW Golf Estate. Car was in the same...”

Written on: 21/09/2015

Bought a 2011 VW Golf Estate. Car was in the same condition as described on the website, and we received a fair price for our old car in part exchange. Salesman was friendly and very helpful, and not pushy in the slightest. We were in and out in less than an hour with our new car, complete with MOT and tax. A really good experience! When we arrived home we realised we'd left our parking permit in our old car. A quick call to the showroom and the permit was located, put in the post, and back… Read Full Review

Chrislmc's Comment

Written on: 09/11/2015

Many thanks for taking the time to write this review it is really appreciated

Chris Gilpin
Leeds Motor Co Ltd

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★★★★★

“LMC 5 star”

Written on: 11/09/2015 by AntonyDawson (1 review written)

Just bought a Jaguar XF really good value. The car was as described stunning car and the salesman was really friendly and no nonsense. I would recommend to anyone… Read Full Review

Chrislmc's Response to AntonyDawson's Review

Written on: 09/11/2015


I’m really pleased you like your new car and many thanks for the 5 star rating
Chris Gilpin
Leeds Motor Co

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★★★★★

“Great value quality used cars”

Written on: 21/08/2015

Just bought a 6 year old Mercedes C180 Komp Blue Efficiency with 63K miles on the clock, car was spotless, and priced very competitively compared to auto trader search within 100 miles of my home address. LMC have a low profit high volume policy so if you choose the right car then they are exceptional value in the second hand market and much better than loosing unnecessary thousands of pounds to main dealers. Salesman was a no none sense straight talking Yorkshireman (just like that… Read Full Review

Chrislmc's Comment

Written on: 09/11/2015

Great to hear you had a good deal at Leeds Motor Co it’s always nice when people take time to share their experiences.
Chris Gilpin
Leeds motor Co

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★★☆☆☆

“Bad experience avoid this car dealer ”

Written on: 05/07/2015 by 1961Garza (1 review written)

I was looking to buy a vw Passat 12 reg brown sport tech model with very good spec at LMC. I called before coming to see the car as I was traveling from London. I have ask what's the body condition like and the mechanical, and I have said I'm fussy about cars but answer was: its all very good, only a few stone chips on the bonet. Salesman, was very polite at this stage and asked me to pay £59 deposit, as there were many people interested in that car. I paid, came the next day to see the… Read Full Review

Chrislmc's Comment

Written on: 17/08/2015

I really think this review is unfair. You placed a small deposit subject to you viewing the car and as part of the agreement we said that if you were not happy once viewed we would refund your deposit. Which is exactly what we did. What you neglect to say in your review is that the car you were coming to view was a high mileage car that had done nearly 90,000 miles. The car was a fleet car and the service work you pointed out in your review was shown to you by ourselves explaining that a new turbo had been fitted as part of its maintenance contract which I believe is a bonus not a negative on a used car with higher mileage. The key that you say didn't work was simply due to a low battery inside the key which we replaced at a cost of £1.50. The rear tires were not bald but were used and did show some wear but were perfectly legal and had plenty of life left in them. The paintwork you were unhappy with was simply a couple of small scratches that had been smart repaired to a good standard. Had this car been a really low mileage car costing £000's more I could accept your comments as being valid. We actually refused a customer the car prior to you coming due to the deposit you left and when we called to say that you had refused the car he was extremely happy and came over the following day and purchased it. I'm sorry if you felt let down by us but you also have to be realistic. The items you mentioned were very minor considering the high mileage of the car and were reflected in the asking price.
Customer services Leeds Motor Company

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Tosh576's Comment

Written on: 09/09/2015

The ever so abrupt owner is under investigation by trading standards and in dispute with the onbudsman over his cars.

Your such a good garage you couldn't afford 12.50 for drive away insurance. Your an utterly pathetic bad garage and money in your bank account will not last long if you actually repaired all your faulty cars.

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Tosh576's Comment

Written on: 09/09/2015

This sums the garage perfectly.

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Tosh576's Comment

Written on: 09/09/2015

Avoid the car dealer. It's full of wide boy sales tactics. They also are being investigated by westvyorkshire trading standards.

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★★★★★

“Good service ”

Written on: 19/06/2015 by Yasminkel (1 review written)

my partner and I was just browsing on the day came across I car I really liked. The first finance company I was going with were too restricted i began to loose hope and told the salesman I want to give up on the car. The salesman promised me he would get me that car and not to give up he found me a new finance company straight away 3 days later I was driving away in my beautiful Leon on my birthday. I can't thank him enough. As soon as my partner passes his test I will definitely be giving… Read Full Review

Chrislmc's Response to Yasminkel's Review

Written on: 17/08/2015

Many thanks for your kind review. I am so glad we could help you especially as it was all done and sorted for your Birthday.
Chris Gilpin Customer services Leeds Motor Co

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★★★★★

“A good service”

Written on: 11/06/2015 by Jagger1983 (1 review written)

Had a good experience at Leeds Motor Co. Very friendly and helpful and really happy with my new car and the service I got… Read Full Review

Chrislmc's Comment

Written on: 17/08/2015

I'm glad you had a good experience here at Leeds Motor Co its always nice when people take the trouble to share good experiences.
Chris Gilpin Customer services Leeds Motor Co

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★★☆☆☆

“Great salesman but a liar ”

Written on: 07/05/2015 by MaddoxReed166 (1 review written)

The salesman becomes your best friend and acts like your friend but Infact he fails to point our several issues and then denying it. I am disgusted at how the salesman played daft. Sent many emails in the hope getting to the director but it turns its the saleman answering the emails. Avoid this garage or take a mechanic with you and get a a big discount. The cars are cleaned very well but that's it.. All the faults remain and garage does nothing to put the car right. Pre preped vehicles… Read Full Review

Chrislmc's Comment

Written on: 17/08/2015

Unfortunately you have not given me any information that could help me to find out what your issues were. All our cars are sold with a warranty, just in case things go wrong which with the best of intentions does happen when selling used cars even when selling brand new cars they can still break down. I have no idea where your statement about " Pre preped vehicles bought in so the garage is simply flogging then on at inflated prices with no warranty " comes from. All our cars are prepared on site and go through a rigorous pre delivery inspection prior to being delivered. You are welcome to call me direct and discuss your issues and if I can I will help as much as possible.
Chris Gilpin Customer Services Leeds Motor Co

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★★★★★

“Great service! very helpful people!”

Written on: 02/04/2015 by HollyStave87 (1 review written)

I saw a car on their website that I was interested in, went to go view it, decided I wanted it, everything was so straight forward. They took my old car as part ex. They put new brakes on and new glow plugs on my new car too. The car drives like a dream. It did though have a knocking noise to it, which I knew wasn't anything sinister, just sounded as if something was loose. So I took it back the next day and the sales team there were more than happy to help. They took it out for a drive so they… Read Full Review

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