I have placed the following review on Judge Service: My experience at Carbase Lympsham could have been better because of the general attitude of staff and their total inability to disclose the £99 indemnity fee, even after taking my deposit. It was not until the invoice was handed to me did I notice the £99 charge. I found this approach very poor and misleading, they need to be completely honest and upfront about all of the costs to purchase a car. It is also worth bearing in mind that a HPI check, which any person looking to purchase a car should do, would give you the same cover, they were claiming the indemnity would give. Overall I was happy with the car I purchased, only after sorting out the outstanding finance on the vehicle through HPI, checking the service history with VW and having a friend in the motor trade inspect the bodywork. I don't feel Carbase were interested in any of this, because as they keep saying they sell over 100 cars a month blah blah blah. My advice is that Carbase do have some nice cars within the general high mileage rubbish, just do your homework first and try to ignore their overall arrogance to their customers and understand that once you have bought the car, you hopefully will never have to see them again. One other plus point for them, is that they initially gave me incorrect manuals for the car, after several phones calls, they did provide the correct manuals for the car I bought. Since publishing the above review, I have had a phone call from someone at the Lympsham branch, who basically did not like my review and I felt was trying to have an argument with me about it. I thought the whole point of a review is to be honest and to allow others to make their own decisions, but I guess that only works for Carbase if you give a positive review, and had I done so, I don't think I would of had a phone call thanking me for it. Overall I stand by my review, and suggest they do have some good cars, just do your homework and don't be bullied by anyone into purchasing a car or any other associated product that they will try to sell to you.

I got a 2010 ford focus about 2 months ago I keep hearing squeak coming from the rear breaking I can hear it chudding and when I put it in gear sometimes it makes a bang so the car is going back under warranty and I'll let you know if they sort it this would be the third visit back with the car also promised it would be valeted but I was a valeter once and there was no way it had been valeted it may of been washed if u can even say that I was also promised 7days free insurance didn't get that tho but I will update this if it doesn't get sortede