halifax bank current account reviews | Watch This Item.

Average Ratings
Ease of use	2.4/10
Customer Service	1.4/10
Reviewer Rating	1.4/10
Overall Rating	1.8/10

9% Recommended4 out of 47 Reviews

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47 Review Centre Halifax Bank Current Account Reviews

Full review by
Guest.
on 27th Jun 2009

User Rating : 1
Respect : 0

Good Points: Errmmm errrrmmm nothing.

Bad Points: See above absolute waste of space.

General comments: Halifax Bank have no customer loyalty what so ever I have been with them over 20 years had several loans all paid in full a credit card with in limit and a 4000 overdraft. However despite this they now keep reducing my overdraft so I am always on the limit as if they want me to go over so they can charge me, and as for there call centre they are rude and extremely unhelpfull .Avoid at all costs as soon as I have cleared my overdraft I am leaving them for good.
Guest's review and ratings | 100 words
Review by
XX
on 11th Jun 2009

User Rating : 3
Respect : 0
The Faster Payment system has been introduced for more than a year, but Halifax is still struggling with it. Every time there was a request, 'You have selected today's date. On this occasion we're unable to send this as an Immediate Faster Payment. Your payment will be sent on 12/06/2009 using our bill payment service.' It only means by BACS next day so the receiving bank will not have the funds available to me before next Wednesday 17/06/2009. If they can't send Faster Payment out now, why c ...
XX's full review | 131 words
Review by
Guest.
on 30th Apr 2009

User Rating : 0
Respect : 0
I get paid on the 28 of every month, whenever i go over my Halifax Bank Current Account overdraft, this time by £3.54 my wages take an extra couple of days to clear then i get charged for all of my direct debits being returned. last month i went over by 56p and it ended up costing me £97 this month looks much the same. Getting a joint account set up this month, giving hsbc a chance this time.
Guest's full review | 82 words
Review by
Guest.
on 26th Apr 2009

User Rating : 3
Respect : 0
I asked 3 different staff members from different branches what would happen if a fraudster ran up an unauthorised overdraft on the visa debit card of my Halifax current account. All 3 immediately thought that I would probably lose out but after taking a minute to talk to another person they said that all would be ok. None of the staff members knew what a chargeback was. They keep asking will I get this product, will I get that product (these products are unsuitable for my financial stability b ...
Guest's full review | 108 words
Review by
Guest.
on 18th Jan 2009

User Rating : 1
Respect : 0
Went abroad but forgot to tell them, had to ring them from France on a mobile phone. When I got through to them, I was told my phone banking was frozen so I had to unfreeze the account before they could add a file note to let me use the account. Problem was, the account had been frozen for around 5 years, as the last time I had rung them, I couldn't remember the password. So now, 5 years later, I had 2 chances to remember the password just so I could leave a file note to say I was in France. ...
Guest's full review | 174 words
Review by
Guest.
on 21st Dec 2008

User Rating : 0
Respect : 0
I have been with the halifax for 10 years and let me tell you i ask myself why!!! They are unconcerned about any changes in anybodys situation, they charge your account as they wish, not returning any money owed to you, they make me sick. join at your peril!! I am moving to natwest on monday. please think befor joining the halifax
Guest's full review | 61 words | 2 comments added.
Review by
Christineburrows
on 9th Oct 2008

User Rating : 1
Respect : 0
The Banco Halifax Hispania looks the same as the Halifax Building Society in the UK. However, this will lure you into thinking the service and the banking standards are the same. They are not. They are entitled to charge you basically what they like as long as it is in their booklet and you will be extremely out-of-pocket. In Spain use a Spanish Bank. They will offer to speak with you in English and their charges will be a fraction of the Halifax Banco Hispania. We now bank with Caja Canar ...
Christineburrows's full review | 208 words
Review by
nkhan2008
on 1st Oct 2008

User Rating : 10
Respect : 0
Its the best bank, and they always give you extra. I am not rich but I keep enough money for my direct debits and never get over drawa so they gave me halifax one mastercard of 2700 limit and 4600 overdraft limit.
nkhan2008's full review | 40 words
Review by
97SmithS
on 12th Sep 2008

User Rating : 0
Respect : 0
Joined Halifax when I was 16 because my parents were with them and first off they got my name wrong. After this all was well I upgraded to a Switch account at 18 and had no issues when they switched over to the more widely accepted Visa, then the problems started. My phone company charged me twice for a phone bill and although they agreed to refund it this charge had taken me over the agreed overdraft limit resulting in a couple of weeks struggling to get the money back and having my overdraft l ...
97SmithS's full review | 118 words
Review by
jumbo50
on 6th Aug 2008

User Rating : 0
Respect : 0
The Halifax charged me £35.00 for being 34p overdrawn. When I queried it and threatened to change banks they offered me a one to one advisor to manage my account. They will take their money from you and even put you overdrawn therefore getting extra money from individuals.
jumbo50's full review | 60 words
Review by
koggy
on 18th Jul 2008

User Rating : 2
Respect : 0
Halifax Share Dealing is awful. I placed a stop loss of some share I held with them, and I then amended the stop loss, I was charged £2. When I went back to check on the price the shares had been sold at the original stop loss price. The FoS said "It seems probable that the firm (Halifax) has acted in error, by failing to carry out the instuctions to amend the Stop loss order and by informing his subsequently, and incorrectly. Stay well clear of Halifax Share Dealing you will lose money b ...
koggy's full review | 129 words
Review by
Guest.
on 12th Jul 2008

User Rating : 0
Respect : 0
I have a bank account, savings and credit card with Halifax and I am closing them all this week. These people are absolutely awful, huge charges for going over my overdraft is my main complaint, one time I was charged a total of over £200 even though I turned up with cash to cover the payments the same day. The WORST thing about Halifax, apart from their silly adverts is the fact that you go into the bank to pay in a cheque and they try to up-sell everything they have on offer over the co ...
Guest's full review | 127 words
Review by
AndrewBaker
on 20th Jun 2008

User Rating : 0
Respect : 0
As well as poor service from head office, telephone banking and branch staff, the complaints department are not helpful. They support their own staff over customers. A recent complaint pointed out this site and is's poor reviews, and suddenly there is a guest rating them highly. Coincidence or what? Being able to handle one's finances has no bearing on inept, rude and incompetent staff who jointly and severally manage to make a mess of someone's banking without the involvement of that person wha ...
AndrewBaker's full review | 119 words
Review by
Guest.
on 19th Jun 2008

User Rating : 10
Respect : 0
I've banked with Natwest and HSBC previously. Both banks have given me disappointing customer service in branch, one constantly answering my questions with 'speak to telephone banking', another removing my authorised overdraft because I was always in credit. I moved my ISA initially to Halifax, but everything has followed. I now have 3 savings accounts, my current account and a credit card, which was offered to me with 15 months 0% interest on purchases, 12 months 0% interest on balance transfer ...
Guest's full review | 257 words
Review by
Guest.
on 15th May 2008

User Rating : 0
Respect : +1
I've been with the Halifax for 27 years. In the last month, I ve been the victim of online fraud twice. I believe this is either a very weak online security system or an internal problems. Trying to resolve this with the retail fraud team has been a nightmare due to a combination of indifference and incompetence on their part. I would not recommend them to my worst enemy!
Guest's full review | 69 words
Review by
AndrewBaker
on 14th May 2008

User Rating : 0
Respect : 0
Firstly Halifax supposedly sent a new bank card which did not arrive, then they took my existing one by forfeiture when I used it in a machine. They then froze my telephone banking when I could not remember the last transaction (to the last penny) and the exact date that I did it on the card. The ID I then took to the branch to unfreeze things was rejected even though it had been good enough to open the account just a few months before, and they refused to talk to me because I had not proved I ...
AndrewBaker's full review | 317 words | 1 comment added.
Review by
Guest.
on 14th May 2008

User Rating : 0
Respect : +1
I have been a valued customer of Halifax for many years. As soon as something goes wrong though i.e you become a victim of fraud, you find out that their service is absolutely appalling. First of all I have always been in credit yet they let me go over £800 overdrawn, put a hold on my account whilst I was abroad and didn't so much as give me a phonecall to let me know. When I found out myself what had happened I cancelled my card and was told all payments would be made as usual and no fur ...
Guest's full review | 408 words
Review by
crazyme
on 18th Apr 2008

User Rating : 1
Respect : 0
I have just started to bank with Halifax and already having problems with them i have just a visa electron card. I had to pay a £10 just to set the account up !!! and sometimes on the internet my card not be veritfied when i go in to my branch it is the worst coster service possible. i asked to withdraw a £5 from my account and was told i wasn't allowed to do that a £5 of my own money !!! i was told i had to go to the post office and do it !!!!!..... i would not advise peopl ...
crazyme's full review | 107 words
Review by
sdikir
on 5th Apr 2008

User Rating : 0
Respect : 0
I have never had one good experience with Halifax bank. The customer service is awful. Some staff are the most rude and unhelpful and I find this in every branch i have ever been in. Their charges ridiculous amounts.. i was over drawn by 7p yes that's right SEVEN PENCE and i got charged £48!! something they call reasonable. £20 unauthorised overdraft and £28 at the end of the month!! even if i was made to pay back double..fine that's 14p but £48 for a 7p mistake! T ...
sdikir's full review | 138 words
Review by
Guest.
on 28th Mar 2008

User Rating : 0
Respect : 0
I think Halifax Bank Current Account are very unprofessional, unhelpful, iv been with this bank for over 12 years and they know the date my wages go in, yet they persistently keep charging me 30 to 39 pounds if my direct debits happen to go out before my wages, as it does sometimes, so no I don't rate this bank at all, on many occasions I have asked for a small overdraft but they say i don't qualify for one on this account , when i have asked to switch to one that does they them come up with the ...
Guest's full review | 158 words | 1 comment added.