Halifax Bank Current Account Reviews

Click here if this is your business
★☆☆☆☆
1.3 / 5
14% of users recommend this
Click here if this is your business
  • Ease of use

  • Customer Service

Summary

''If you’re looking for a really straightforward current account that’s ideal for day-to-day banking, the Halifax Current Account is it. Straightforward overdraft fees that are easy to understand. See our overdrafts section for more details. Access to our online banking and 24-hour telephone service. Plus all the standard features you'd expect from a current account, like a Visa debit card.''
? Ask our helpful community of experts about this product or company
Halifax Bank Current Account - Ask a question now

Media Gallery for Halifax Bank Current Account

Halifax Bank Current Account
Halifax Bank Current Account

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Dysfunctional, chaotic ,no thought for its customers”

Written on: 15/07/2014 by 290Emery (1 review written)

I had money taken out of my account despite putting a stop to the direct debit with the bank. It's been a nightmare getting my money back, every customer adviser I have spoken to we're clueless, dysfunctional and as I write this the dispute has not been resolved. The couldn't even give me a time scale of when it would be resolved, had empty promises of phoning me back which never materialised, I have had to phone on each occassion to remind them and all the time I have to go through the same… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Hollyrobs's Comment

Written on: 20/07/2014

I'm having similar problems, they can't set up a direct debit from a Halifax account to pay a Halifax mortgage, this has been going on four months. Again like you, phoning them is just talking to a brick wall. Absolutely useless customer service, I'm in also FUMING!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“I Didn't Get a little extra help from the Halifax ”

Written on: 25/06/2014 by Hobgoblyn (1 review written)

Having lost my card and reported it, The bank will only let me withdraw £50 a day! I'm going away on holiday in 2 days and need to buy my euros, This has now ruined my holiday and I may need to cancel it! I will never trust this bank with my money again. There are banks out there which have ways around these kind of problems why the Halifax can't be one of them I have no idea… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A total waste of time and confusing ”

Written on: 13/01/2014 by eunicecg (1 review written)

I applied a new current account on-line and opted for the bank switch as their website prompted. I was impressed in the beginning as I received the confirmation and my current account details, card, password and cancellation letter from my previous bank in 3 days. HOWEVER, almost at the same time I received the letter and text informed me that the switch was failed, WITHOUT FURTHER INSTRUCTION AND ANY EXPLANATION, the current account I applied for has been closed on the 5th day! I have called… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fantastic bank .. they make you feel comfortable when...”

Written on: 26/11/2013

fantastic bank .. they make you feel comfortable when you bank with them && id say its the best bank ive been with since the last 5 years x… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“HALIFAX GIVES EXTRA CHARGES THAT IS”

Written on: 29/10/2013

Halifax does not take into account peoples financial circumstances when applying charges even though iam a pensioner in severe financial difficulty they are still making me pay £2000 in charges and have refused to knock anything of they are just theives… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“service says hasstle free, its not!”

Written on: 26/10/2013 by lornash (1 review written)

it says on the web site that it will be hassle free and all bills will go out without any fees for 6 months but this is rubbish, they didnt let my accout go over drawn by £13 to let my mortgage go out then i got paid 12hrs later. so endured fee from mortgage company. i would have paiud the £5 a day over draft fee instead of the £25 from mortgage companmy and the bad credit rating it will have left me with. i wouldnt mind but hadnt even had the account a month!! i would never change accounts… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Halifax are STUPID!!”

Written on: 17/10/2013 by kogg (3 reviews written)

Went into the wrexham branch of halifax asked if I could do a bacs transfer to a car company. Yes said the assistant but it will cost £25. Thats ok I replied. The money will be tranfered by the end of the day. Great I thought. Checked my account the next day and the money was still sitting there. A VERY STUPID BANK!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WASTE OF TIME!”

Written on: 09/10/2013

Switched after being tempted by the £100 incentive and wish I'd never bothered as the whole experience has been a complete nightmare. The £100 was not deposited as promised nor did they transfer any money from my old account into the new Halifax one. They did however transfer my direct debits who attempted to take payment from an account with no money in, thus causing my new account to go into overdraft and charges were applied. I spent over and hour and thirty minutes sorting this out on the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Most inept company that I have ever encountered”

Written on: 09/09/2013 by strodey1 (1 review written)

In chronological order; 1.) Reduced my overdraft by £400 without informing me in any way shape or form (claimed they didn't have to advise me)! 2.) Advised me on 3 occasions on the phone that a new credit card had been dispatched to me only on the 4th call to advise me I wasn't entitled to one. 3.) a. Paid £35 per month from my current account onto some-one else's credit card for months on end. b. compensated me for this twice in error and then insisted threateningly on the overpaid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Incomplete Payment”

Written on: 03/09/2013 by rkw18 (1 review written)

I have been expecting a bank transfer from Halifax since the 13/Aug, but have yet to received it into my bank account. Following a week a non payment, several phone calls and a visit to the branch later it was discovered that the payment had been removed from the Halifax account but passed onto a receiving bank and was sitting on a suspense account. The money was transfered back to the Halifax account the transfer was made again. However still after another two weeks this money has not hit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shocking !!!!”

Written on: 25/07/2013

Got a letter to through post to say overdraft was going to taken away with under 3 weeks notice , after a very lengthy call being passed to different department the answer was you haven't do anything wrong , we have just decided this year on the review date just to remove your overdraft , been with halifax 34 years loyalty counts for nothing , So the £1000 overdraft they kept increasing years ago when I asked them not to has left us struggling , but the cheek of them was phone back in a few… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sowrong's Comment

Written on: 27/08/2013

im with halifax,as i rang telephone banking this morning to tell them i stop permission for payday loans to take anymore money as i had not accepted any loans from these companys,only inquried about them as it was halifax that put me in financial difficulty in the 1st place,through a £500 overdraft and halifax helping themselfs to ridiculous charges on my account,so far my bank halifax refuse to stop these payday loans and so far £180 has gone from my benefits out of my account

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Halifax has the bad service. Even elderly people need...”

Written on: 17/07/2013

Halifax has the bad service. Even elderly people need to use the pin service. And they can't withdraw money even if u have your ID with you awful service. Don't bank with them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant so Far!!!!”

Written on: 30/04/2013 by jimbob-jamie (1 review written)

Changed my account over from Nationwide, due to many issues when trying to make payments online. Went into branch on Saturday to apply for an account. Was in there half hour, had my sort code and and account number when I left. I also did the switching service for £100 Had to go back into branch on Monday to sign the switching form. Got the the £100 the same day and by Friday all my direct debits had been transferred and I received my card. So far it has been excellent, very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sowrong's Response to jimbob-jamie's Review

Written on: 27/08/2013

i had no problems until last 12 months,ive been with halifax 24 yrs now,24 yrs too long,

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Current Account Switch”

Written on: 28/04/2013 by RALFE (5 reviews written)

Tempted by a £100 offer to switch to the Halifax and a payment in lieu of interest each month while in credit, I applied to switch from the NatWest. The website quoted 'We'll keep you informed during the switch' and 'The switch should only take 4 weeks once accepted.' I was accepted, given an account number, sent a debit card and PIN, but never heard another word - nor was I credited with the £100! After 5 weeks I tried to phone for an update, various times, but was always kept on a lengthy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shocking service claiming on ultimate reward”

Written on: 22/04/2013

I made a cliam on a stolen iphone and even after hearing many complaints about how long it takes I still thought it won't happen to me. You have actually used the "lost in the post" for my claim form and that is shocking. I pay £10 a month and have never clained in all the years I have had the account and it is actuially make me now look at other banks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“worn card”

Written on: 18/04/2013

we have a card which we use to get cash from a halifax account now the card is dirty/worn , we asked for a replacement the answer was you will have to open another bank account. up to now we have had nothing but courtesy and efficiency from halifax we have been with this concern from which was then the leeds building society up to halifax today. when we asked at the reception a women showed us to a person on a till and stood behind her whispering ,the teller looked annoyed , and so were we… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst bank ever. Full of liars and idiots”

Written on: 17/04/2013 by Actiondan2912 (1 review written)

I have been with them for 25 years now and after buying stuff online using my PayPal account the bank declined the payments even though I had enough money to cover them all. Luckily PayPal then took them as debit card payments. Rang Halifax to query why this had happened they have blamed me for putting my details in wrong when I explained I have used this service before several times they tried to blame PayPal. When u said I have seen the instruction sent to the bank from PayPal and all the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Get worse every year”

Written on: 15/03/2013

Been with the Halifax for over 25years. Good points: Cash points accept deposits Internet and phone banking is easy to use. Bad points: They just keep on getting worse. Since the credit crunch the service has been fragmented at best and woeful in terms of problem solving and solution finding - instead they just keep throwing me cash as compensation, over £140 in three months. I'll move when the best opportunity presents itself, it's just unacceptable - given my length of service, this isn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“very very poor”

Written on: 12/03/2013

i swithced from hsbc to this halifax shower and their switching team have done very little and my car insurer has withdrawn my insurance because the direct debit was cancelled! my other direct debit payments were not met during the "switchin process" where they "handle it all for you" just relax and do nothing, hmmm...what? they just relax and do nothing? im gonna blow it out. appalling… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very satisfied with all services”

Written on: 26/12/2012

I have been banking with Halifax for 5-6 years and I'm very happy with their services. The £5 a month bonus for paying in my salary to the current account is nice and when my girlfriend and I were setting up a joint account I did not even consider moving to another bank. In fact we have a individual current account each and a joint account and receive £5 a month for each of them. This is not a scam, but a technique that was recommended by the staff at the branch (who are always extremely… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview