Tesco International Calling Cards - www.tescocallingcard.com Reviews

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★★☆☆☆
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Latest Reviews

★★★★★

“Tesco calling app”

Written on: 13/08/2014 by Churchml45 (1 review written)

I used this while on holiday in France. My family at home had downloaded the app too and this meant we had completely free calls over wifi. Brilliant… Read Full Review

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★☆☆☆☆

“Unreliable and bad; uses your landline minutes + credit”

Written on: 21/06/2014 by BillyKerr24 (1 review written)

In a normal world this should work in the same way you use a normal calling card where the credit you pay for is the only charge however... This card uses the minutes from your landline and will also use the credit of the card. Example: call the international number using a 020 number and they will charge you for the 020 number and will also use the £5 minutes that you paid for. Now it should be a connection charge at most (at most) and then minutes on the card will get used up but, when your… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 20/05/2014 by cat19 (1 review written)

I bought a Tesco International Calling card to call Canada. My Sky package is free weekend calls only, this is the only time I can use the card. It is not written down anywhere explaining this. I have now got a large phone bill to pay. So check with your telephone provider first before you buy these cards. I thought you could use the cards anytime but this is not the case… Read Full Review

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★☆☆☆☆

“Not happy”

Written on: 15/05/2014 by Elaine497 (1 review written)

I have left £8 in my card but they wipe off as I did not use within the time, I told them I went on holiday but still they don't give me my money back. I have called Canada and even though I used Tesco card, I have been charged £5.00, I need to find out who took that money BT or Tesco? I need little more time to find out. If I can see details online then may be it will be easy to find, which call cost me how much and who charged me for what?… Read Full Review

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★★★★★

“Life Saver - Recommended”

Written on: 04/02/2014 by from_me_to_you (1 review written)

I've downloaded the app and been using it for several months. It's like an extended life line to my parents abroad! My usually on the go and after a long day it's usually too late to call abroad. Having the Tesco Calling Card App on my phone has been fantastic for me. I've downloaded the app and been using it for several months. I use it to call my parents abroad frequently as its on my mobile and I can use it on the go. The app also saves me the 4p connection fee and the access number… Read Full Review

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Helpful_A's Response to from_me_to_you's Review

Written on: 04/02/2014

Agreed! *thumps up*

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★☆☆☆☆

“Rip off! Rip off! Rip off!”

Written on: 11/01/2014

Just used Tesco's card for Africa. Had a £3.00 balance to start with. Tried about three times, but was never connected. It actually said the phone was switched off. On my last try, my balance was £2.08p. I couldn't believe my ears...my wife was aghast with utter disbelief. I have tried to call customers service, but closed. TESCO. You swindlers. … Read Full Review

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Helpful_A's Comment

Written on: 04/02/2014

You should have tried calling back as they would have refunded what you lost :/ Or ou could have emailed them.

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★☆☆☆☆

“Rip Off”

Written on: 14/12/2013 by CLYNEM (1 review written)

Never use these cards, they are a total rip off, I was charged on the double it cost me twice as much to call Australia this way. I was charged by my Telephone provider as well. I spent an hour on the phone trying to sort out with Tesco and my phone provider. One saying it was the others problem. STAY AWAY FROM TESCO INTERNATIONAL CALLING CARDS… Read Full Review

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Helpful_A's Response to CLYNEM's Review

Written on: 04/02/2014

It was the phone provider. Tesco calling card T&C and the back of the card states "you may be charged by your network provider" that means service provider also. The customr care team advised me to ask my provider before calling to be sure. Did the trick :)

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★★★★☆

“Good phone card”

Written on: 25/10/2013 by helenjfara (1 review written)

I bought this phone card from tesco to ring my Dad in New Zealand regularly as he has cancer. When I first used it I was being charged by my phone provider virgin for ringing the initial access number which was expensive. I rang Virgin and they said if I ring at weekend it will be free as I have free weekend calls. I now do this and it is great. It is free to speak to my Dad now except of course the initial £3.00 top up charge on my card which is great. Just thought I'd tell of my experience… Read Full Review

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★☆☆☆☆

“Double charges”

Written on: 20/10/2013 by Sunshinesabine67 (1 review written)

After using the card I found that not only had I paid for the top up but also for the charges on the landline. 23 pence connection charges even when we were not connected as well as other charges. Will not recommend. Tesco you have stolen from me. Every little helps. Shame on you… Read Full Review

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Helpful_A's Response to Sunshinesabine67's Review

Written on: 04/02/2014

Firstl, card states there is a connection fee. Secondly, it also states you may be charged for the access number depending on your provider and finally if you call in they refund short call or no connection calls. Or you can email the request.

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★☆☆☆☆

“Hidden charges”

Written on: 05/10/2013

Card charges you a connection fee and charges you for the minutes you are connected, when my landline bill came in the 020 number appeared numerous times with varying lengths of times and charges… Read Full Review

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Sunshinesabine67's Comment

Written on: 20/10/2013

Same happened to me. Still recovering from the shock.
Thanks Tesco. Every little helps.

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Helpful_A's Comment

Written on: 04/02/2014

Same applies here. Is unfortunate ou've had bad expriences.

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Helpful_A's Comment

Written on: 04/02/2014

Info was available at the back of my card but also on the website. Always helps to read T&Cs.

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★☆☆☆☆

“£270.87p Bill”

Written on: 22/06/2013

Two weeks into using their calling cards my contract was cut off, I rang my contract provider which is T-Mobile who informed me I had a £270.87 bill. They informed me that the charge between the calling card and the service provider varies, and that I had been charged 33p a minute. Using these calling cards has pulled me into great financial insecurity and I now have to deal with debt collectors I cannot afford to pay. As you can imagine I will never use their service again, and will… Read Full Review

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Helpful_A's Comment

Written on: 04/02/2014

It was clear on my card, but never hurts to look up T&C's before using a product, or call/email the customer service team for support

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★★★★★

“Used with NO probs for over 6 months now!!”

Written on: 25/04/2013 by ConnorXSc (1 review written)

Use this all the time to call wifey in USA never had a problem with it! OK it is use it or loss it but you have 3 months from your last top-up, so only top-up by £5 each time. I would recommend this as an iPhone app as there is no connection charge and it using included mins of my phone contract. I would suggest that peoples didn't read the website right B4 buying if they think its a rip-off!… Read Full Review

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Helpful_A's Response to ConnorXSc's Review

Written on: 04/02/2014

completely agreed with you :)

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★☆☆☆☆

“Theft waste drench”

Written on: 27/03/2013

Not only has this wasted my money it has charged me for things I have not done . THEFT… Read Full Review

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Helpful_A's Comment

Written on: 04/02/2014

Um.. how so?

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★☆☆☆☆

“keep away from it!”

Written on: 27/02/2013

I wish I had read the reviews before I threw my money out of the window. Tesco is lying once again, it's pure theft! They remove minutes htat you haven't actually used, they have hidden charges that are not mentioned on the website and they have reidicullously expensive rates. Someone should stop them!… Read Full Review

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Helpful_A's Comment

Written on: 04/02/2014

All rates & charges are avaialable on the website. If ou're unsure of anything you can call in or email for additional help. It unfortunate you've had a bad experience with it. Nothing wrong with asking a couple questions, thats what customer service teams are for :)

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★☆☆☆☆

“tesco calling card is a another way to ripoff the...”

Written on: 23/02/2013 by arena (1 review written)

charged from my landline provider and tesco ,my landline charged me for the servise they give me but why i have to pay to tesco?the minute on the calling card gone, tesco shoud rifund us… Read Full Review

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Helpful_A's Response to arena's Review

Written on: 04/02/2014

You pay tesco for the cost to call the international country. You may or may not have to pay your service provider depending on which tarif you are on. Always best to check if a number is free as card states access number may be charged depending on your service provider :)

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★☆☆☆☆

“Terrible!!”

Written on: 17/02/2013

The quality of sound was not good, but it was still convenient to make phone calls to my parents abroad. I have topped up £10 before Christmas coming to make extra phone calls, according to the lady voice, I still have lots of credit but the systems is not working at all... I wanna my money back!!!… Read Full Review

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Helpful_A's Comment

Written on: 04/02/2014

Call or email in im sure someone will help you with it.

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★☆☆☆☆

“Double charging rip off”

Written on: 23/09/2012 by mallandy (1 review written)

Seemed fine , pick one up at the till , seems like all the other prepaid cards but a bit cheaper. Then when you check your landline bill a couple of months later you find you have been charged again by the landline provider !!! Im sure this is all in the small print but its not what you expect from a major retailer like Tesco . I am a regular customer and even a shareholder of Tesco plc and just cannot believe they sell this card without a highly visible warning of this double charging… Read Full Review

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Lisalobe's Response to mallandy's Review

Written on: 05/12/2012

Absolutely right. I bought it to use with my mobile phone because it said Sth Africa was 12c p/min. It directs you to a number when using a mobile and says a 5c connection fee is applicable. Got a whopper of a bill because my mobile provider charged me 20c p/min on top of it. Was a tesco shopper but still too angry to walk in past the door.

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★★★★★

“trains”

Written on: 20/08/2012

cool website nut nut head in the dump… Read Full Review

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★☆☆☆☆

“Useless and Waste of Money!!”

Written on: 13/08/2012

Bought this to talk to my boyfriend who is abroad thought it would be a cheap way to talk. The sound quality is terrible, it cuts you off every £1 used up to tell me what my remaining credit was so I had to keep going through the whole process again to get back into contact and being charged each time for the connection and it uses up more money than it claims to. There are times when he can't hear me at all so again i have to ring off and ring back and again another connection charge!! Do… Read Full Review

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★☆☆☆☆

“Waste of cash”

Written on: 27/06/2012 by everbeenhad (1 review written)

Going on holiday next month and thought - wrongly I could use it abroad. Chatted to salesgirl who said it would be ideal. I have been sold a pup! I will not have a computor on holiday so that option is out. I do not have a mobile phone and use a land line. I have wasted my cash. Where do I get a pin number from as the sales girl did not let me into that secret. DO NOT WASTE YOUR money on this card… Read Full Review

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