Barclays Business Bank Account Reviews

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★☆☆☆☆
1.3 / 5
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Barclays Business Bank Account
Barclays Business Bank Account
Barclays Business Bank Account

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Latest Reviews

★☆☆☆☆

“They make non logical decisions”

Written on: 25/07/2014 by Gretchen440 (1 review written)

On one hand they give you a 20k credit card to a Ltd company with no personal guarantee. refuse a 10k overdraft with [personal Guarantee STUPID STUPID STUPID… Read Full Review

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★☆☆☆☆

“useless”

Written on: 01/07/2014 by 82White (1 review written)

branch i went to was run down, staff were unfriendly, messed me around too much! went for HSBC, now I'm glad i had a horrible experience with barclays because HSBC seems to be miles better ....just a heads up to anyone else, go to your main branch, as the service is generally more better… Read Full Review

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★☆☆☆☆

“Pathetic online facility”

Written on: 01/05/2014 by dnTownsend369 (1 review written)

Barclays Business team don't seem to understand that companies need to submit VAT returns and the facility for downloading only the past 6 weeks of DATA is totally useless. The really annoying thing is that DO provide a feature called Money Tools for Personal and Premiere customers that does allow 12 months of data to be downloaded. The Barclays 'Business' Team don't seem to recognise that this is a problem. I've had 6 months of back and forth over this issue and I'm leaving Barclays - they… Read Full Review

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★★☆☆☆

“Hope you aren't in a hurry!”

Written on: 25/04/2014 by Janp206 (1 review written)

I applied for a basic Barclays Bank account for my new limited company (just a basic bank account - no extras or finance like loans etc...) I have my personal account with Barclays and from the website I was under the impression opening a business account was simple and could be done online. Wrong! After waiting the agreed 5 days after submitting the application you can imagine how annoyed I was to receive a (badly formatted) template email saying 'thank you for your interest in our business… Read Full Review

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★★★★★

“I switched to Barclays business banking after a year...”

Written on: 26/03/2014 by sdellboy (4 reviews written)

I switched to Barclays business banking after a year with HSBC who were useless. I have been with them for 9 months now and so far cant fault them. My business manager keeps in touch on a regular basis including visits to me. She has been a big help. The website is excellent and very intuitive to use. The first year is free as well. I never thought I would be impressed with a bank but I was wrong. Hope it stays this way… Read Full Review

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★☆☆☆☆

“Barclays Business Account”

Written on: 08/10/2013 by RSKG1 (1 review written)

After a phone call from Barclays trying to get me to switch accounts and a recommendation from a new Business setup company which offered £50 cashback If I signed up with Barclays I was rejected for the new business account because of my poor credit rating, I didn't require any loans or credit card only a debit card and a business account, so unless you are squeaky clean financially don't waste your time… Read Full Review

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★☆☆☆☆

“Do not bank with Barclays...”

Written on: 16/07/2013

I wish I'd read these reviews before we opened our Barclays account. I can vouch that Barclays are indeed the worst business bank ever. Incompetent, undertrained staff, and terrible service from everyone you have to deal with, archaic lengths of time taken to get simple things done and not without having to keep on phoning them to get them to actually do it, and an arrogance and superiority over their customers that you get from many of these old school companies who trade on their name and… Read Full Review

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★☆☆☆☆

“Worst Bank Ever”

Written on: 14/07/2013

I run an international company with over a billion dollers in assets. Barklays took over a year to set up our account after "loosing" our first application. We have had just over 50K pounds sitting in the account for as long as it has been open. We have done little with it because the banking services are so poor that I would not trust Barklays with our payroll. After turning us down for a credit card, they then send us a notice that they were closing our account and we had 60 days to get our… Read Full Review

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★☆☆☆☆

“Start-Up Account Horror!”

Written on: 27/06/2013

There are great elements to Barclays account for any startup. But totally let down by: 1. No relationship with Branch Manager + his appaling response times 2. Packages such as MyBusinessWorks are not worth the extra money 3. Switching branch is still pending and taking over 2 months … Read Full Review

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★☆☆☆☆

“6 + months to move branch”

Written on: 14/06/2013 by DW13 (1 review written)

I would like to echo the comments on this forum. It is around 6 months since I have tried to move branch from W.Midlands to E.Sussex. I need to organise Bank Guarantees for international business but the guarantee team won't help me until my account manager has set up the facility. The only positive thing I have to say about Barclays is their mobile banking app. Far superior to HSBC (my other bank)… Read Full Review

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★☆☆☆☆

“Service non-existent”

Written on: 17/04/2013 by dilbert01 (1 review written)

Have banked with Barclays for 20 years and have seen the decline from a properly managed business banking service to a disgraceful shambles. Simple queries are not answered, account managers do not respond, support service is disjointed and disorganised and the customer relationship is entirely negative and adversarial. I think this level of support, particularly for small businesses is a real problem for the UK economy. Many businesses are wasting time, money and effort dealing with trivial… Read Full Review

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Matt4Jc's Response to dilbert01's Review

Written on: 27/04/2013

I am looking for a new bank account after having issues with Lloyds security features, way over the top and the customer service guy was dumfounded at why the system was malfunctioning! not very helpful when you have wages to pay! I am looking for another bank, but sounds like this lot are a bunch of vagrants as well! who can I rely upon!!!

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Martinfatguts's Response to dilbert01's Review

Written on: 21/07/2013

Trouble is - I don't think any business bank account manager these days has the power to lend 2 pence, let alone agree a working over-draft or a business development loan.
It's hardly worth even meeting with them - as previous posters report, they only want to sell you expensive additional products - they don't actually want to lend you any more money, or even extend your loan - even if this means they'll be making shedloads of money out of you (we're currently charged 5.9% above base).
Thanks for the valuation barclays (£975) - seems we're not worth 2 pence either.
Meanwhile, with their other hands, grasping Vince Cable's cheap money that's supposed to go to SMEs, just to prop up their ratios. Which means, dear taxpayers - we're paying at both ends and yet still can't get the backing to expand business to trade the UK out of this deficit.
Daft

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★☆☆☆☆

“Huge disappointment, staff have no clue what they are...”

Written on: 24/03/2013

We moved to Barclays from another large bank after we weren't happy with the service we were receiving. I had banked with them personally for years and was always happy. With administration they are shocking, business documents sent to home addressees, cards with names wrong, and soon my personal account went wrong too. The business manager lied to me about charges, and the access is so minimal that I am constantly going in branch to pay bills. £20,00 daily limit online? what kind of a joke… Read Full Review

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★☆☆☆☆

“Barclays Robbing b******s!”

Written on: 29/11/2012 by Den2013 (1 review written)

I tried to start a business up in January and signed up to a Barlcays Business account. While in the meeting with the Business manager he tried to push a number of products on to me including some computer software for £15 a month and an accountant to visit me at my home. He asked me several times to which I replied "no" I wanted neither. In the end to shut him up I accepted him to send the accountant to speak to me as he might help but no to the computer software. They accountant came to see… Read Full Review

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★☆☆☆☆

“bunch of city spivs”

Written on: 15/10/2012 by tonyR484 (2 reviews written)

These guys tricked me into signing up fro a business account that has no charges. I run a small plumbing outfit and cant afford these types of chargers. I had a nightmare trying to change the business account from these people to HSBC My advice stay away. there are city boy spiv who have also rigged the libor markets. scum!… Read Full Review

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★☆☆☆☆

“"Barclays do not accept ID CARD from european people "”

Written on: 02/10/2012

I tried to open a business account in Barclays in Soho Road and they ask me a prove of identification. I showed to them my ID Card the only prove i have from my identification because Im a member of a european country , and they say NO ! we just accept passports !! This is a nonsense because every branch they ask ID card or passport ... The atitude from them it is a racist atitude , beware eurpoean people from soho road barclays they do not accept europeans id cards !! And if you go in there… Read Full Review

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★☆☆☆☆

“Shocking ! Terrible ! Frustrating !!!”

Written on: 21/08/2012

A full week later I am still trying to get access to the funds I transferred into the Barclays Business account for one of my clients. I have been sent a plethora of different passwords, codes and membership numbers - no combination of them can help me to get access to the funds. I have tried to contact my bank relationship manager but she's off sick and escalated to the area manager - on holiday! How can you run a business without a functional bank account - this has been going on for months… Read Full Review

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Koushik's Comment

Written on: 24/11/2012

Bank org safety management has made this so that on one can access your account.if area manager - on holiday then i would request you hold on

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★☆☆☆☆

“You just couldn't write it! Awful Awful Awful”

Written on: 14/05/2012 by Kavana11 (1 review written)

Not to go into too much detail, as reliving the Barclays experience is way too painful. In a nutshell Barclays seem to get the simplest tasks completely wrong! They sent me out 4...yes 4 cheque books and paying in books in the wrong company name! to get it wrong once ok, fair enough human error, but 4 times is just pathetic. To add insult to injury they then decided to do the same for the debit card! When applying for the account I had to go back into branch twice as they lost 2x… Read Full Review

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Ryback's Response to Kavana11's Review

Written on: 06/07/2012

The small tasks involved in starting a new business can often times add up to become a seemingly overwhelming process when looked at in their entirety. It is important to remember that most of these tasks really are small, and looking at them as such makes things seem a lot easier. In this article I will focus on what I looked at in my situation in order to setup my business banking accounts.

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★☆☆☆☆

“BARCLAY CARD FOR BUSINESS YOUR JOKING”

Written on: 26/04/2012 by mikecom1 (1 review written)

I had an Alliance & Leicester business credit card, very good easy to use. Unfortunately AL sold my account to MBNA well I kept it on and surprise very easy to use no annual fee, great online banking site. MBNA typical Americans sold my account to barclaycard, no consultation. The first I knew was when the new cards dropped through the door. Barclaycard online banking the worst in the World. Couldn't take fast payments absolutely hopeless. Even worst I went to use my card on a busy week it was… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 11/04/2012

I would never recommend Barclays business banking - they took 1 year to change company director details (and only after a formal complaint) and it's taken 4 months to close the account (explanation was that there was no relationship manager in post for last 4 months !) I hope to never deal with them again… Read Full Review

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★☆☆☆☆

“New Online Banking - Total Rubbish”

Written on: 30/03/2012

What on earth were Barclay's thinking when they 'redesigned' their online banking website. I liked the old one AS IT WORKED! Alas the new one DOES NOT! I have been trying to log on for the past two days and only get as far as the log in page, but then it will not let you enter any numbers. The log in page takes AGES to load if it decides to do so, more than often it WILL NOT. P!ss poor service is the norm for Barclay's, but this latest fiasco takes the biscuit... I have been with Barclay's… Read Full Review

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