Barclays Business Bank Account Reviews
Latest Reviews
★☆☆☆☆
“Service non-existent”
Written on: 17/04/2013 by dilbert01 (1 review written)
Have banked with Barclays for 20 years and have seen the decline from a properly managed business banking service to a disgraceful shambles. Simple queries are not answered, account managers do not respond, support service is disjointed and disorganised and the customer relationship is entirely negative and adversarial. I think this level of support, particularly for small businesses is a real problem for the UK economy. Many businesses are wasting time, money and effort dealing with... (read more)
★☆☆☆☆
“Huge disappointment, staff have no clue what they are...”
Written on: 24/03/2013
We moved to Barclays from another large bank after we weren't happy with the service we were receiving. I had banked with them personally for years and was always happy. With administration they are shocking, business documents sent to home addressees, cards with names wrong, and soon my personal account went wrong too. The business manager lied to me about charges, and the access is so minimal that I am constantly going in branch to pay bills. £20,00 daily limit online? what kind of a... (read more)
★☆☆☆☆
“Barclays Robbing b******s!”
Written on: 29/11/2012 by Den2013 (1 review written)
I tried to start a business up in January and signed up to a Barlcays Business account. While in the meeting with the Business manager he tried to push a number of products on to me including some computer software for £15 a month and an accountant to visit me at my home. He asked me several times to which I replied "no" I wanted neither. In the end to shut him up I accepted him to send the accountant to speak to me as he might help but no to the computer software. They accountant came to... (read more)
★☆☆☆☆
“bunch of city spivs”
Written on: 15/10/2012 by tonyR484 (2 reviews written)
These guys tricked me into signing up fro a business account that has no charges. I run a small plumbing outfit and cant afford these types of chargers. I had a nightmare trying to change the business account from these people to HSBC My advice stay away. there are city boy spiv who have also rigged the libor markets. scum! (read more)
★☆☆☆☆
“"Barclays do not accept ID CARD from european people "”
Written on: 02/10/2012
I tried to open a business account in Barclays in Soho Road and they ask me a prove of identification. I showed to them my ID Card the only prove i have from my identification because Im a member of a european country , and they say NO ! we just accept passports !! This is a nonsense because every branch they ask ID card or passport ... The atitude from them it is a racist atitude , beware eurpoean people from soho road barclays they do not accept europeans id cards !! And if you go in... (read more)
★☆☆☆☆
“Shocking ! Terrible ! Frustrating !!!”
Written on: 21/08/2012
A full week later I am still trying to get access to the funds I transferred into the Barclays Business account for one of my clients. I have been sent a plethora of different passwords, codes and membership numbers - no combination of them can help me to get access to the funds. I have tried to contact my bank relationship manager but she's off sick and escalated to the area manager - on holiday! How can you run a business without a functional bank account - this has been going on for... (read more)
Koushik's Comment
Written on: 24/11/2012
Bank org safety management has made this so that on one can access your account.if area manager - on holiday then i would request you hold on
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★☆☆☆☆
“You just couldn't write it! Awful Awful Awful”
Written on: 14/05/2012 by Kavana11 (1 review written)
Not to go into too much detail, as reliving the Barclays experience is way too painful. In a nutshell Barclays seem to get the simplest tasks completely wrong! They sent me out 4...yes 4 cheque books and paying in books in the wrong company name! to get it wrong once ok, fair enough human error, but 4 times is just pathetic. To add insult to injury they then decided to do the same for the debit card! When applying for the account I had to go back into branch twice as they lost 2x... (read more)
Ryback's Response to Kavana11's Review
Written on: 06/07/2012
The small tasks involved in starting a new business can often times add up to become a seemingly overwhelming process when looked at in their entirety. It is important to remember that most of these tasks really are small, and looking at them as such makes things seem a lot easier. In this article I will focus on what I looked at in my situation in order to setup my business banking accounts.
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★☆☆☆☆
“BARCLAY CARD FOR BUSINESS YOUR JOKING”
Written on: 26/04/2012 by mikecom1 (1 review written)
I had an Alliance & Leicester business credit card, very good easy to use. Unfortunately AL sold my account to MBNA well I kept it on and surprise very easy to use no annual fee, great online banking site. MBNA typical Americans sold my account to barclaycard, no consultation. The first I knew was when the new cards dropped through the door. Barclaycard online banking the worst in the World. Couldn't take fast payments absolutely hopeless. Even worst I went to use my card on a busy week it... (read more)
★☆☆☆☆
“Appalling service”
Written on: 11/04/2012
I would never recommend Barclays business banking - they took 1 year to change company director details (and only after a formal complaint) and it's taken 4 months to close the account (explanation was that there was no relationship manager in post for last 4 months !) I hope to never deal with them again (read more)
★☆☆☆☆
“New Online Banking - Total Rubbish”
Written on: 30/03/2012
What on earth were Barclay's thinking when they 'redesigned' their online banking website. I liked the old one AS IT WORKED! Alas the new one DOES NOT! I have been trying to log on for the past two days and only get as far as the log in page, but then it will not let you enter any numbers. The log in page takes AGES to load if it decides to do so, more than often it WILL NOT. P!ss poor service is the norm for Barclay's, but this latest fiasco takes the biscuit... I have been with... (read more)
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Showing 1 - 10 of 93 Reviews
★☆☆☆☆
“Barclays and their promise, Terrible! and i mean...”
Written on: 03/02/2012
I banked with barclays just over 6 years till now! they have let me down in many occassions and i let go but this time i decided to write a review as i can see their rubbish promises advertised on radio every 30 miniutes is all none-sense! I just paid my £20000 loan back and decided to apply for another loan as we need newer trucks due to LEZ (low emmission standards ) changes within the London Area we will not be able to use any truck older than 2007! we had to get rid of 2 trucks... (read more)
Guest's Comment
Written on: 17/02/2012
They are all the same! Natwest are doing the same to us. They have given us only 3 months notice and they really do not give a dam!
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★☆☆☆☆
“Don't bank with Barclays”
Written on: 22/01/2012 by bigsi
I opened my business bank account with Barclays in 2009. I chose them because my parents have banked with them (personal & business) for 40 years and also we moved to small rural town where it is the only high st bank. The initial opening stages seemed very optimistic and my business manager seemed enthusiastic about my new business. Since this point Barclays have been nothing but un-helpful and seem to have absolutely no understanding of my kind of business. I have self-funded the best part... (read more)
★☆☆☆☆
“Fine, until you need them to do something”
Written on: 26/09/2011
We have banked with Barclays for 5 years without much of a problem, mainly because we did not need them to do anything as we were mainly self financing. The moment our business expanded and required more financing and we needed a factoring company they did not communicate with them and the result was that our account and assets were frozen for a week while they resolved it meaning were we late paying bills and direct debits returned. When this was fixed my our card still had a block on... (read more)
★☆☆☆☆
“Review of Barclays Business Account”
Written on: 06/09/2011
Awful, I would not recommend Barclays to anyone starting up in business, I wish I had shopped around. I chose Barclays because I had a personal account and knew the branch well. I was given an account no problem but was sold products I did not require, and was not given products I needed,(I am still awaiting a service from three months ago). As soon as I finish my contract I will be moving from Barclays. I have had no support at all, Barclaycard Commercial never again. (read more)
Nogoodmobile's Comment
Written on: 06/09/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres.
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Nogoodmobile's Comment
Written on: 06/09/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
CHECK OUT
https://www.whistleblowers.uk.com/jigsaw.php
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Nogoodmobile's Comment
Written on: 06/09/2011
It sounds like you have been signed up for poduct which you did not need or require, am I right in thinking it was the Barclays Business manger software package. This is quite common. I suggest you complain and get the subscription cancelled otherwise you will be paying asubscription for nothing. This is what you get when a bank starts employing sales people. The title Bank Manger is a misnomer. Previously a Bank Manager was an educated and well known member of the community, that is not so these days.
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Nogoodmobile's Comment
Written on: 06/09/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ups - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer. Nice little earner for the Bank- May the nxt scandal like that of PPI.
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Nogoodmobile's Comment
Written on: 06/09/2011
You would expect a Bnak Manger to be a professionally qualified person, someone that is educated to a certain level, to be able to advise and guide customers. That was the good old days. Today a 'Bank manager' is a sales person, nothing to do with cistomer service, advise or guidance and everything to do with meeting slaes targets, no matter how they are achieved. We have already ssn the results of the mis selling of PPI, which went on for a long time and generated billions in profits. We are now looking at other mis selling that of accounting software packages.
Reply to this comment
Nogoodmobile's Comment
Written on: 06/09/2011
\"I then completed a business plan for a review by the business manager. I have no acknowledgement nor any response or feed back . its been over two weeks.\"
Just how experienced is your 'Bank Manager'- More than likely he/she has very little academic qualification or any business experience. The only reason he/she is in that role is that they are sales people (doesn't matter how). The term Bank Manager is a misnomer, becausethey are not real managers.
Reply to this comment
Nogoodmobile's Comment
Written on: 06/09/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
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Nogoodmobile's Comment
Written on: 08/09/2011
If you have been sold aproduct that you don't need or require, then technically thats mis selling. Compalin and ask for cancellation of subscription and refund of ay subscription paid. PPI comes to mind.
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Nogoodmobile's Comment
Written on: 08/09/2011
I suggest you raise a complaint, about this, it is just not acceptable. you can raise a complaint as an existing personal or business customer. But I guess its all down to the qulaity of staff employed, which leads to these problems, far too often to say. Previously a Bank Manger was a very respected individual, and matters were dealt with in a very professional manner. Those managers were educated and qualified, by virtue of experience and educational achievement, both of which is lacking in the manager of today.Unless you complain you will be left with a £300 subscription , which you will be paying for nothing.
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Nogoodmobile's Comment
Written on: 08/09/2011
The tru nature of Barclays and Banking is if you have £100000 credit balance in your account you will get constant phone calls from your 'Manager' to borrow money from the bank. But if you don't have any money and you try to borrow for business purpose you will be declined- Thats Barclays and Banks generally for you.
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Nogoodmobile's Comment
Written on: 09/09/2011
I am guessing that the products which you say you were sold ,but did not require relates to the Barclays Business Manager software package.If you have been sold products that you don't need or require, that is mis selling. IIf I were you I would raise a complaint and ask for cancellation of subscription and refund of payments made. Sound very much like PPI. You should be able to cancel the subscription and get refund- but first stage is to raise a complaint with the bank.
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Nogoodmobile's Comment
Written on: 09/09/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted.
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★★★★★
“Easy and faultless”
Written on: 13/06/2011 by Phaigh (13 reviews written)
After going round several banks to open a business account, I went to Barclay's and really got a shock, The business manager explained everything to me, offering me a range of accounts to choose from, she did not try to sell me anything I didn't need, I opened a basic account with 2years free banking, Everything went like clockwork and was so easy, Checkbook etc arrived in the stated four days, Internet banking was set up straight away with no hassle at all. Having read all the negative... (read more)
Nogoodmobile's Response to Phaigh's Review
Written on: 10/09/2011
As I understand it standard free banking is 12 months, but is increased to 24 months if you subscribe to the busiess manager software package
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Guest's Response to Phaigh's Review
Written on: 15/09/2011
Nogoodmobile, your very anti bank i would guess you are a disgruntled/dismissed employee as you seem to know a lot about what the things they offer to people. you seem to have a lot to say but nothing to back it up.
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★☆☆☆☆
“No to Barclays”
Written on: 03/06/2011
I met with the business manager to discuss my requirements. I had already searched online and has chosen which account I wanted to open. As a new business , I had no revenues so I opted out for a free banking account. However, after a long discussion, I was pushed into opening an which would cost me £17.00 per month and in return I will receive training and free advice from local business as well as training. So I booked myself on training because it was free. Later I found that I had... (read more)
Guest's Comment
Written on: 04/06/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres.
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
Reply to this comment
Guest's Comment
Written on: 04/06/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
CHECK OUT
https://www.whistleblowers.uk.com/jigsaw.php
Reply to this comment
Guest's Comment
Written on: 04/06/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ups - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer. Nice little earner for the Bank- May the nxt scandal like that of PPI.
Reply to this comment
Guest's Comment
Written on: 04/06/2011
You would expect a Bnak Manger to be a professionally qualified person, someone that is educated to a certain level, to be able to advise and guide customers. That was the good old days. Today a 'Bank manager' is a sales person, nothing to do with cistomer service, advise or guidance and everything to do with meeting slaes targets, no matter how they are achieved. We have already ssn the results of the mis selling of PPI, which went on for a long time and generated billions in profits. We are now looking at other mis selling that of accounting software packages.
Reply to this comment
Guest's Comment
Written on: 04/06/2011
"I then completed a business plan for a review by the business manager. I have no acknowledgement nor any response or feed back . its been over two weeks."
Just how experienced is your 'Bank Manager'- More than likely he/she has very little academic qualification or any business experience. The only reason he/she is in that role is that they are sales people (doesn't matter how). The term Bank Manager is a misnomer, becausethey are not real managers.
Reply to this comment
Nogoodmobile's Comment
Written on: 13/09/2011
If you were pushed into buying something that you did not need or ant, then that would be mis selling. Your best course of action is to raise a complaint and follow that through by requesting cancellation of the subscription and any already paid.
Reply to this comment
★☆☆☆☆
“In a word - Awful. Their customer service is shocking....”
Written on: 08/05/2011
In a word - Awful. Their customer service is shocking. I couldn't access my online account as they had given me the wrong membership number. Contacted them several times and told they would send me a new one as they can't give me it over the phone. Never arrived. This happened 3 times so I gave up and wanted to close my account. Now i'm getting bounced around while they take money out of my business account for a money grabbing service that doesn't work. Would never recommend. Just want to... (read more)
Nogoodmobile's Comment
Written on: 09/05/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres.
<br/>
<br/>I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
<br/>
<br/>
Reply to this comment
Nogoodmobile's Comment
Written on: 09/05/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ups - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer. Nice little earner for the Bank- May the nxt scandal like that of PPI.
<br/>
<br/>
Reply to this comment
Nogoodmobile's Comment
Written on: 09/05/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
<br/>BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
<br/>
<br/>CHECK OUT
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
<br/>
<br/>
Reply to this comment
★☆☆☆☆
“Exact same thing has just happened to me today....”
Written on: 06/04/2011
Exact same thing has just happened to me today. Missing £35k, very distressed. Did anyone manage to get there money back? (read more)
Nogoodmobile's Comment
Written on: 11/04/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'<br/>
Reply to this comment
★☆☆☆☆
“They are happy to take your maoney - and apply charges...”
Written on: 01/04/2011
They are happy to take your maoney - and apply charges to your account but dont expect anything else (read more)
Nogoodmobile's Comment
Written on: 11/04/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'<br/>
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★☆☆☆☆
“i had overdraft pulled was offered loan at 20 percent...”
Written on: 25/02/2011
i had overdraft pulled was offered loan at 20 percent plus told that a personal loan i had for 4 years never missed a paymeent had to be added to it also at 20 percent or they would not do the business lend surely this is nearly illegal or morally shocking plus had a personal overdraft they wanted to also turn into the pot (read more)
Nogoodmobile's Comment
Written on: 01/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres.
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<br/>I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Nogoodmobile's Comment
Written on: 09/03/2011
YES ITS SHOCKING. if I were you I would say to them to convert the overdarft to a loan, without any extra fees and keeping the same rate. then start paying that off. Meanwhile open another account somewhere else, and start using that as your busuness account.
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Nogoodmobile's Comment
Written on: 14/03/2011
I suggest you raise a complaint, about this, it is just not acceptable. you can raise a complaint as an existing personal or business customer. But I guess its all down to the qulaity of staff employed, which leads to these problems, far too often to say. Previously a Bank Manger was a very respected individual, and matters were dealt with in a very professional manner. Those managers were educated and qualified, by virtue of experience and educational achievement, both of which is lacking in the manager of today.
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Showing 11 - 20 of 93 Reviews
★☆☆☆☆
“I have been with Barclays for over 2 years - and...”
Written on: 25/02/2011
I have been with Barclays for over 2 years - and during that time I at times had an unofficial overdraft with them which they allowed me to run - my accountants suggested that I apply for an official overdraft - I was turned down as I did not meet their criteria - a bit strange when they unofficially gave me overdraft facilities costing me approx £400 in fees a month!!!!!!!!! (read more)
Nogoodmobile's Comment
Written on: 01/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Nogoodmobile's Comment
Written on: 14/03/2011
I suggest you raise a complaint, about this, it is just not acceptable. you can raise a complaint as an existing personal or business customer. But I guess its all down to the qulaity of staff employed, which leads to these problems, far too often to say. Previously a Bank Manger was a very respected individual, and matters were dealt with in a very professional manner. Those managers were educated and qualified, by virtue of experience and educational achievement, both of which is lacking in the manager of today.
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★★★★★
“I dont know how you have all had those experiences. I...”
Written on: 17/02/2011
I dont know how you have all had those experiences. I was offered all four of the accounts (including the free for 12 months one) but I decided I wanted the Essentials - the software that comes with it is brilliant. Its right what someone said - you get what you pay for. My Business Manager is also brilliant. The guys that needed loans - did you call the support team? My business manager explained that if you cant get him to call the team (who are a different team to the call centre) and... (read more)
Nogoodmobile's Comment
Written on: 17/02/2011
This has been written by a member of Barclays staff. They are told to use the word support team- customers call it customer service team. And yes the 7 day cooling off period is known to the business manangers, but they rarely let on, because if the customer cancel the manager will not get the incentive. No wonder the member of staff of Barclays that has written this, rates it 5. If ever you phone your manager (hardly likely because you will not have a direct line numbe) You will be given the 0845 number- which rightlt goes to the Support Team ad the Manager like to call them.
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Nogoodmobile's Comment
Written on: 17/02/2011
.I dont know how you have all had those experiences. I was offered all four of the accounts (including the free for 12 months one) but I decided I wanted the Essentials - the software that comes with it is brilliant. Its right what someone said - you get what you pay for. My Business Manager is also brilliant. The guys that needed loans - did you call the support team? My business manager explained that if you cant get him to call the team (who are a different team to the call centre) and they can look at everything. He was right, the support team sorted me an overdraft.
<br/>Absolutely brilliant service from my local Barclays
<br/>One last thing - the software comes with a 7 day cooling off period - why didnt you cancel it?
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<br/>Another giveaway that this has been written by a member of staff is when he/she says " I decided I wanted Essentials" Customers would not normally use that term- they would say " Iwant the accounting /bookeeping software". Once agin the use of the word "support team" makes itr obvious that this is a member of staff that has written this review. Again higlighting the "7 day cooling off period"- once again its the staff that know this- tey rarely disclodse it, because if the customer cancels the subscription, within 7 days, then the manager will not get any incetive bonus.
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Nogoodmobile's Comment
Written on: 23/02/2011
Another glaring error here is taht the supposed customer says that he/she has banked with Barclays 0-6 months, If that is the case and you phone the support team, the support team will refer the matter back to the manager, because tehy are not in a position to look at the application, because the account ahs not been held long with the bank. Hence it would be refreed back to the manager to get more information to consider the request.
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Nogoodmobile's Comment
Written on: 01/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“I have read all the reviews re the Barclays business...”
Written on: 10/02/2011
I have read all the reviews re the Barclays business service and agree with all of them - except of course the ONE lucky customer who has had a good experience . . . congratulations!
I did manage to speak to my Local business manager back in September, tore her off a strip, explained how disappointed I was with the whole service and hoped that she would buck her ideas up - no chance!
When I phoned a couple of days ago with another problem (of Barclays making) an indian call centre operative...
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Nogoodmobile's Comment
Written on: 11/02/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
<br/>BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
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<br/>THE TERM BANK MANAGER IS FALSE- BECAUSE THESE SO CALLED MANGERS HAVE VERY LITTLE EDUCATION_ CANNOT EVEN COMPOSE A LETTER. LIKE I SAID WHAT DO YOU EXPECT WHEN YOU EMPLOY MOBILE SALES PEOPLE< DOUBLE GLAZING SALES PEOPLE AND USED CAR SALES PEOPLE.
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<br/>CHECK OUT
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<br/>https://www.whistleblowers.uk.com/jigsaw.php
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Nogoodmobile's Comment
Written on: 14/03/2011
I suggest you raise a complaint, about this, it is just not acceptable. you can raise a complaint as an existing personal or business customer. But I guess its all down to the qulaity of staff employed, which leads to these problems, far too often to say. Previously a Bank Manger was a very respected individual, and matters were dealt with in a very professional manner. Those managers were educated and qualified, by virtue of experience and educational achievement, both of which is lacking in the manager of today.
Reply to this comment
★☆☆☆☆
“They are quite frankly terrible. I have never had to...”
Written on: 02/02/2011 by Nigelhatesbarclays (1 review written)
They are quite frankly terrible. I have never had to borrow money from them which is a relief, as their general level of service for their small business customer is appalling. Curtesy is low, and attention to detail is non existent. There isn't space enough here to write all the incompetence that I have experienced. I have only stuck with them because of the inconvenience of moving to another bank that might be just as bad. Today I have decided I will be closing my personal and business... (read more)
Nogoodmobile's Response to Nigelhatesbarclays's Review
Written on: 02/02/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ups - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer. Nice little earner for the Bank- May the nxt scandal like that of PPI.
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Nogoodmobile's Response to Nigelhatesbarclays's Review
Written on: 03/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
<br/>
<br/>
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Nogoodmobile's Response to Nigelhatesbarclays's Review
Written on: 06/02/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
<br/>BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
<br/>
<br/>CHECK OUT
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
<br/>
<br/>
<br/>
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Nogoodmobile's Response to Nigelhatesbarclays's Review
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“I wanted information on the Barclay's Business...”
Written on: 01/02/2011 by SHRW4 (2 reviews written)
I wanted information on the Barclay's Business Account. Apparently the 2 year 'Free Banking' is only (starting from)£27 per month! The 1 year's banking is free but it took over an hour for the rude, ignorant and pushy salesgirl (supposedly the Local Business Manager) to eventually leave it someone more qualified to explain this to me. Awful, rude and badly trained staff with no other agenda except selling you as many products as possible. Her boss was even worse. He looked and acted like a... (read more)
Nogoodmobile's Response to SHRW4's Review
Written on: 02/02/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
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Nogoodmobile's Response to SHRW4's Review
Written on: 03/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
<br/>
<br/>
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Nogoodmobile's Response to SHRW4's Review
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Shrw4's Response to SHRW4's Review
Written on: 21/04/2011
It's now the 21st April 2011.
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<br/>Still no call from Barclays...... luckily I have since opened an account with one of their competitors. Don't go anywhere near this useless company... unless of course you are that ONE extremely happy customer... hmmmm....
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★☆☆☆☆
“Overall I feel that Barclays have not been very good...”
Written on: 25/01/2011
Overall I feel that Barclays have not been very good so far. It took well over a month to get a decision and I got tired of calling them and chasing the application. They didn't want to see any business plan either! When I finally did complain, they were quite swift in dealing with it in all fairness but only after 5 phone calls in succession to speak to someone who actually cared.
They talked me into taking out their Business Essentials package but when I used the Legal service things...
(read more)
Nogoodmobile's Comment
Written on: 29/01/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
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Nogoodmobile's Comment
Written on: 03/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
<br/>
<br/>
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“I have started a new company in April Last year and...”
Written on: 25/01/2011
I have started a new company in April Last year and barclays have said in Quotes " we can help you with all the help you need" this is after they sold the I Sure / Business Manager/ Sales fiance/ card payment machine/. Be ware of this company as i am in the process of F''''' them off, they are the one of so many banks who have not lent money from the Governmant and they are cherry picking customers as they can. My account manager has never been out to see me, she never answers the phone... (read more)
Nogoodmobile's Comment
Written on: 29/01/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
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Reply to this comment
Nogoodmobile's Comment
Written on: 04/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
<br/>
<br/>
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“Banked with them for 3 years now, they love you when...”
Written on: 17/01/2011
Banked with them for 3 years now, they love you when you buy their products such as isure but when it comes time to lend they dont answer your calls. Been trying to apply for a loan now for about 4 months and my business manager is not answering. I bank a stupid amount of money per week and manage to meet my annual banking amounts in a month. Im switching to a European bank now as all U.K banks have hit the pan and will take all the customers with them! (read more)
Nogoodmobile's Comment
Written on: 20/01/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted.
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Reply to this comment
Nogoodmobile's Comment
Written on: 08/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“barclays is rubbish, i trusted them and banked with...”
Written on: 27/12/2010
barclays is rubbish, i trusted them and banked with them for years i received money for my son who is heart pattient and as a inheritance from my grand maa and barclays took it all. they dont ask me anything or tell me anything they keep telling me its administration issue , what isuue i want answers they dont say anything if they ask me q?s and doing this for security i can understand i have all proof but am no thief the amount is big not 400 and its already 3 weeks. if you cant trust a... (read more)
Nogoodmobile's Comment
Written on: 09/01/2011
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“Poor customer service,when I closed my account I have...”
Written on: 11/11/2010
Poor customer service,when I closed my account I have received my last statement with a unusual charges and still chasing them to find out what was the break down of such charge, over a month after closing account.
very poor
(read more)
Nogoodmobile's Comment
Written on: 11/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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See next 10 reviews
Showing 21 - 30 of 93 Reviews
★☆☆☆☆
“Having opened an account with them i am now closing it...”
Written on: 10/11/2010
Having opened an account with them i am now closing it due to appalling service and being lied to by the business manager i dealt with.
If i could give a zero i would give a zero.
Will also be closing my personal accounts with them as well.
If i ran my business like that or had staff working for me like that i would be embaressed to be in business.
(read more)
Nogoodmobile's Comment
Written on: 11/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Nogoodmobile's Comment
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“Worst experience with a business account ever. Shame...”
Written on: 03/11/2010
Worst experience with a business account ever. Shame you dont have a ZERO RATING!! When you open the account, the Business Manager is all lovey dovey... "well do this, we promise this etc.." However, nothing materialised. She didn't return calls, the call centre aren't interested when things go wrong, simply Barclays are a waste of time in my opinion. They dont care about the small guys. Unless you are making millions (and feeding them interest), they're not interested in you. (read more)
Nogoodmobile's Comment
Written on: 14/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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★☆☆☆☆
“Have been with Barclays for 30 years. Cant get to...”
Written on: 02/11/2010
Have been with Barclays for 30 years. Cant get to speak to anyone unless you take the option -apply for a loan - and 'hey presto' someone speaks to you. Applied for a small business loan and for 7k was quoted £300 set up fee and 15% interest over 12 months ! Now just have overdraft insurance added to my current account without me knowing or being offed this and payment for this have now started coming out of my account. Complaint and investigation underway. So another appalled and... (read more)
Nogoodmobile's Comment
Written on: 14/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Nogoodmobile's Comment
Written on: 14/03/2011
I suggest you raise a complaint, about this, it is just not acceptable. you can raise a complaint as an existing personal or business customer. But I guess its all down to the qulaity of staff employed, which leads to these problems, far too often to say. Previously a Bank Manger was a very respected individual, and matters were dealt with in a very professional manner. Those managers were educated and qualified, by virtue of experience and educational achievement, both of which is lacking in the manager of today.
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★☆☆☆☆
“Same happen to me. ”
Written on: 18/10/2010
Same happen to me.
A total of £90k been wiped out from my current and saving account by Barclay without my authorisation, I was trying to send £48k to China to purchase a business. I am losing my credibility as an invester and may lose the deal thank to Barclays.
I wonder where do we stand as a legal point of view?
(read more)
Nogoodmobile's Comment
Written on: 20/01/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted.
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Nogoodmobile's Comment
Written on: 11/02/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today's so called bank managers cannot even compose a letter, have little knowledge of the world events, fianncial or otherwise-All they do is mis sell products for a quick win. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
<br/>BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
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<br/>CHECK OUT
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<br/>https://www.whistleblowers.uk.com/jigsaw.php
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Reply to this comment
★☆☆☆☆
“This is the worst business account I have ever used, I...”
Written on: 24/09/2010 by robertwsw (1 review written)
This is the worst business account I have ever used, I am so angry, frustrated, and disappointed. Just the worst experience ever. I am never going to step foot in Barclays again. Avoid at all costs (read more)
Nogoodmobile's Response to robertwsw's Review
Written on: 16/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Reply to this comment
Nogoodmobile's Response to robertwsw's Review
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Nogoodmobile's Response to robertwsw's Review
Written on: 08/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Reply to this comment
★☆☆☆☆
“If only it was possible to give a zero rating! When...”
Written on: 16/09/2010
If only it was possible to give a zero rating! When you look below the glossy marketing and jargon you will discover that Barclays business is the most inefficient, unhelpful service. The Business Services Manager is never available and when I made an appointment at the branch she called my home, not work, left a message cancelling the appointment and said I should call the Business Service centre.After waiting in a queue, I am asked many questions before being referred on to someone else... (read more)
Nogoodmobile's Comment
Written on: 31/10/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Nogoodmobile's Comment
Written on: 08/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★★★★★
“I have had THE BEST business manager I could of hoped...”
Written on: 15/09/2010
I have had THE BEST business manager I could of hoped for! Each time I met with him I was given more than one of his cards so as to not forget his DIRECT number and to pass on to others as well, and I have always been able to contact him for any queries I have had over the past year and a half.
There is an age old saying 'You get what you pay for' and this is certainly the case with Barclays.
Highly recomended.
(read more)
Erroltart's Comment
Written on: 21/10/2010
I found this review not helpful because...it's clearly written by someone who works for Barclays!
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Shrw4's Comment
Written on: 02/02/2011
I found this review not helpful because... it was written someone from Barclays. ie one of the useless used car salesmen they employ.
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Nogoodmobile's Comment
Written on: 02/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
Reply to this comment
Nogoodmobile's Comment
Written on: 02/02/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted. At the end of the day THEY are only interested in income genaration for Barclays, Many are short term sign ips - like the 12 months subscription to the Business Manager Software- which as soon as you sign up you are committed for 12 months, so thats easy £300 for the bank from each customer.
<br/> BELIEVE ME WHEN YOU SAY USED CAR SALESMAN YOU ARE NOT FAR OFF THE MARK
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<br/>
Reply to this comment
Nogoodmobile's Comment
Written on: 08/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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★☆☆☆☆
“Very unhappy with the service and I would not...”
Written on: 13/09/2010
Very unhappy with the service and I would not recommend Barclays Bank to anyone. I have tried serveral times to speak to my pwn business bank manager and been unable to, so I had to telephone the call center after speaking to 3 people they advised me they would telephone back on Friday morning and 3 days later I am still waiting. (read more)
Nogoodmobile's Comment
Written on: 16/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Reply to this comment
Nogoodmobile's Comment
Written on: 08/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Reply to this comment
★☆☆☆☆
“Barclays call centre in India!.What a terrible public...”
Written on: 20/08/2010
Barclays call centre in India!.What a terrible public service for those who have been with this bank for over twenty years.They have little or no idea what it means to be in the UK and have a problem with Barclays.How do they deal with it ?.By reading from a script on a screen in front of them,which the staff slavishly adhere to with no compassion,understanding or imagination.Working in a call centre is something I would avoid myself but when I spoke to a manager,I was expecting someone who... (read more)
Nogoodmobile's Comment
Written on: 26/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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<br/>Selling is the only priority- customer service does not count.
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Reply to this comment
Nogoodmobile's Comment
Written on: 08/03/2011
I am afraid its nothing about customer service and evrything about hitting sales target- Any which way you can. Gone are the days of the traditional bank manager who was there to help and guide you- these so called managers today are nothing more than salespeole-akin to that of timesahres. I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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Reply to this comment
★☆☆☆☆
“Please Please Please don't open a Barclays business...”
Written on: 21/07/2010 by JohnD63 (1 review written)
Please Please Please don't open a Barclays business account unless you want a nightmare experience like we have had! From day One we should have received free banking but were put on a 12 month contract that we will never need. Soon after, 4 illegal attempts to withdraw funds from our business account were made using duplicated cheque books. After the first attempt, for almost £10,000 we asked our business manager to cancel all our cheque books and remove the cheque book facility from our... (read more)
Nogoodmobile's Response to JohnD63's Review
Written on: 22/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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Reply to this comment
Nogoodmobile's Response to JohnD63's Review
Written on: 22/02/2011
I would be interested to learn what qualifications, these so called 'Mahagers' have- either academic qualifications or qulaifications by virtue of experience. I notice that these days the 'Managers'are very young, some have very little academic qualifcations and no business experience- and what is more alarmong is that the experience that is taken on board, when employiong these so called 'Managers' is that they were successful sales people working for the likes of Mobile Phone companies, double glazing companies, and dare I say it Time Share companies. But that is the reality- The banks are only employing sales people, who have little or no academic education. Gone are the days when you hade to pass examinations to call yourself a Bank Manager. And previously, a Bank Manager was a well respected member of the local community- That is hardly the case, these days. The term 'Bank Manager' is a misnomer. The correct title should be a 'Sales Person'.
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See next 10 reviews
Showing 31 - 40 of 93 Reviews
★☆☆☆☆
“i am in e situation and after 25 days of call and...”
Written on: 30/06/2010
i am in e situation and after 25 days of call and letter from my solicitor i have not news about my money , any call to customer service is a waist of time they just ask to fill a claim and wait, my accounts frozen and all my money from personal and business account transfered to manchester premier ,
how long they can keep the money and what the customers could do to protect themselves?
(read more)
Nogoodmobile's Comment
Written on: 09/01/2011
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
Reply to this comment
Nogoodmobile's Comment
Written on: 02/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
Reply to this comment
★☆☆☆☆
“I have been with barclays for nearly 2 years and after...”
Written on: 29/06/2010
I have been with barclays for nearly 2 years and after finding out they had wrongly been taking money out my account for business essentials that i didnt even need and told the business manager i would not need signed me up for them anyway after complaining i am getting nowhere i have had no contact off the business manager of the 2 years ive been with barclays i am moving to natwest with a helpful and friendly business manager and will NEVER use barclays again! Useless. (read more)
Nogoodmobile's Comment
Written on: 22/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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<br/>I suggest cointavting the FSA for mis selling
Reply to this comment
Nogoodmobile's Comment
Written on: 02/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
Reply to this comment
★☆☆☆☆
“If you are thinking of banking with Barclays...”
Written on: 28/05/2010
If you are thinking of banking with Barclays especially for business then please DON'T. They are totally inefficient. I am still waiting two months down the line to get a debit card in the correct business name. I have only just received a correct cheque book and paying in book after 8 incorrect ones ( of each) were sent out. How are you supposed to run a small business when you can't access your money? The business manager assigned to me obviously does not care and if she does eventually... (read more)
Nogoodmobile's Comment
Written on: 22/11/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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<br/>Selling is the only priority- customer service does not count.
Reply to this comment
Nogoodmobile's Comment
Written on: 02/02/2011
check out
<br/>
<br/>https://www.whistleblowers.uk.com/jigsaw.php
Reply to this comment
★☆☆☆☆
“ in these trying times i was court unaware, in...”
Written on: 18/05/2010
in these trying times i was court unaware, in retrospect i should have had my wits about me. i was appalled how easy it is for a banking business manager to be mistaken for a used car sales person. i should have read the signs, the managers constant babbling was not over exuberance but compensation for lack of knowledge and that bright and bubbly was a mask for ineptitude. Thankfully the complaints officer saw sense not to charge for the bells and whistles bestowed on me for opening an... (read more)
Nogoodmobile's Comment
Written on: 31/10/2010
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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★★★☆☆
“Perhaps I have been incredibly fortunate with my Small...”
Written on: 25/04/2010
Perhaps I have been incredibly fortunate with my Small Business Manager (Nadim at Halifax branch) but he has provided me with a faultless service in every respect. I had a questionable credit history and was turned down by NatWest but Nadim battled to get me an account and was successful (after four weeks!). He has remained proactive and the customer service is wonderful. However, my experience has been limited to this - so I can't speak for the long term 'positives' of the account but so... (read more)
★☆☆☆☆
“I wish I had never set up a business account with...”
Written on: 29/03/2010 by chipperchip (4 reviews written)
I wish I had never set up a business account with Barclay's. They are expensive, slow and at times quite incompetent. It can take ages to actually speak to someone via telephone banking and then they can be most unhelpful. I would not recommend them and would advise people to look elsewhere. Cards sent in the post have failed to arrive and you cannot query this in the branches. As for speaking to your business adviser - forget it, you won't get through! (read more)
Nogoodmobile's Response to chipperchip's Review
Written on: 09/01/2011
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
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★☆☆☆☆
“I hold a business account running for the last 6...”
Written on: 13/03/2010 by rajput164 (1 review written)
I hold a business account running for the last 6 months fine no problems in it. Yesterday suddenly when i checked my balance the account the balance is zero, £64000 is taken from the account.
and the trasaction mention Referral Manchester Premeir mentioning, I called to the bank call centre and ask where is my money gone they said it is showing that a transcation is made to a Football donation or so, i said i never done this, stop this transaction for a long hold they said they are putting...
(read more)
Anonimusfarang's Response to rajput164's Review
Written on: 23/03/2010
I have just had the exact same thing happen to me!
<br/>
<br/>63 grand
<br/>
<br/>'Referral Manchester Premier adv'!!!
<br/>
<br/>Exact same answers from the bank, however mine was slightly different in that it went from my personal web savings account!!! So they really couldnt explain it at all whatsoever.
<br/>
<br/>What was your experience thereafter? Did you get your money back? How long did it take? And what was their explanation? Would really like to find out.
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Thegeneral's Response to rajput164's Review
Written on: 17/05/2010
The same thing just happened to me also! I transferred some money abroad the other day and paid for a "Priority Service" at quite a cost. I was told the money would arrive within three days (the transfer took place on the 11th May 2010). They also said that the money could be transferred from my savings account directly.
<br/>
<br/>It is now 16th May 2010 and went to check my account to see that the money had been transferred only to find that the entire balance went AWOL from the account (not just the amount that I wanted to transfer) between the 11th May and then the whole amount returned on the 14th May.
<br/>
<br/>Needless to say, the money has not been transferred and I have no explanation for the money going missing with:
<br/>REFERRAL
<br/>MANCHESTER PREMIER ADV
<br/>
<br/>So, my account balance was zero (0.00) from the 11th May to the 14th May. I will be ringing the bank no-doubt in the morning to find out what is going on!! This is totally unacceptable!
<br/>
<br/>Whilst I'm here I feel compelled to tell you of another "incident" with Barclays. I won't bore you with the details but in short this is what was happening:
<br/>
<br/>I had a standing order transferring some money from one of my accounts to another on a monthly basis. The amount on the standing order was £50.00. Some months later, I noticed that the amount being transferred by the standing order was no longer £50.00 but £37.50! Yet, looking online, the standing order was still reporting a transfer amount of £50.00.
<br/>
<br/>I rang their 'friendly' overseas call centre to find out what is going on and in short, they guaranteed me that I was wrong. I told them to put a note in on my account that they guarantee the next payment to leave my account would be £50.00 - so they did. The next month, £37.50 left my account again so I walked into one of their branches. A lady there informed me that I was obviously wrong (and made me feel that I was wasting her time) but after looking into the details couldn't understand what was going on (she saw the comment posted by the call centre).
<br/>
<br/>The standing order was deleted and re-setup again. This solved the problem (as I expected) but isn't it scary to think that such a thing can happen in the 21st Century by a big bank!?
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Khalidfazeli's Response to rajput164's Review
Written on: 11/06/2010
This has just happened to me as well now.
<br/>
<br/>I purchased a business, then transfered money from my savings account to my current account and then put through a CHAPS transfer for the payment of the business.
<br/>
<br/>half hour later at the same branch i opened up my business account who seemed more of a saleswoman than a business banking manager.
<br/>
<br/>After opening the account at the branch i come home and realise that everything from my personal account has been wiped out! completely! I am now overdrawn £750 out of the allmost £34000 that I had in my account, in my statement it shows payment sent to:
<br/>
<br/>Referral Manchester Premier ADV
<br/>
<br/>First when tried calling fraud helpline and all that, nobody what so ever had an explanation of where that money has gone.
<br/>
<br/>After hours of shouting and screaming at foreign call centres i then decided to go to the branch, who still asked me to go through the call centres at the branch AGAIN!!
<br/>
<br/>After about an hour when my i had really lost my temper with it, the branch manager comes to me and assures me that my money is at the head office operations are doing an enquiry on it.
<br/>
<br/>But she couldn't explain to me at all on why they did, why couldn't they call me and let me know that they are taking my money out.
<br/>
<br/>It's been 2 days now and I still haven't heard anything from them, even my business manager refuses to call me back, allthough at the time of opening my business account i was told anytime i need her she should get back to me within 3 working hours, but no luck.
<br/>
<br/>Can somebody else who faced this issue get back to me on what they're outcome was please?
<br/>
<br/>Thanks
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Aj Exports Ltd's Response to rajput164's Review
Written on: 19/09/2010
Guys,
<br/>
<br/>First of all Barclays is wrong bank to have business account with and secondly you need to be aware of your statements as they cheat people too much,
<br/>
<br/>We run Export Company and had funds from customer transferred to us from oversee £33365.00.
<br/>
<br/>I had argument with Barclays for charging me £924 for transfer and next day money was referred to Manchester premier ADV,
<br/>
<br/>Not only what came in from oversee but also another £12000 from what was already in the account was taken by Barclays,
<br/>
<br/>I had to call everyday 10 times listening to Barclays Crap Music for hrs and hrs to talk to their unprofessional staffs who wasn't allowed to tell me the truth,
<br/>
<br/>I had to take matter to FOS financial Ombudsman service as I couldn't get to nowhere and no explanation from Barclays,
<br/>
<br/>payment was hold as they said they had to check but why did they forgot when I told them I will get paid cash transfer from customers by agent in the UK who does international transfers?
<br/>
<br/>Money was taken in June 2010 and we had to stop our activities for 2 month so bank can find out,
<br/>
<br/>When bank had nothing to find they called Police to investigate matter,
<br/>
<br/>police took all our business equipments for over a month and the worst case that Police were that much Useless as they didn't check nothing for month to see if this business is working legally or not as they had all they need in hand,
<br/>
<br/>after all I had to complain to IPCC about works carried out by the Police were unfair and we lost more than £20,000 during that times,
<br/>
<br/>Bad reputation with customers, and our slow services caused we loos all our customers and now in September 2010 while we have complains in both IPCC and FOS we are facing difficulty running this business,
<br/>
<br/>
<br/>recently I have found many errors in Barclays bank statements as I'm going trough to find out if they have cheated us while we had all these transfers coming and going out,
<br/>
<br/>
<br/>BARCLAYS was one of the banks who had more then everyone else profit this year and is going to employ someone like Bob Daimound for millions of pound a year!!!!!!!!!!!!!!!
<br/>
<br/>where these funds will come from apart from business??????????
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Nogoodmobile's Response to rajput164's Review
Written on: 09/01/2011
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
Reply to this comment
Nogoodmobile's Response to rajput164's Review
Written on: 20/01/2011
Well what do you expect, because Barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets in sales and it doesn't matter how that is done- need I say more. Once the sale has been completed there is little they will do- simply for the fact that they have little or no knowledge of business- yet they are called Bank Manager. My perception along with many others, of a Bank Manager, is that of a well respected and well known person in the community, who has a wealth of business and financial knowledge and is able to advise the customers. Today even the Financial Advisers don't know or cannot advise- all they do is ask you questions and then match tell you a product is suitable- and in many cases that is linked to commission- so the advise is more often than not tainted.
<br/>
<br/>.
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N4T4L1A's Response to rajput164's Review
Written on: 22/01/2011
hi
<br/>i cant belive this is happen to me as well £3000 from one account £5000 from the client deposit account. All clean to zero and no information from barclays given. Please has anybody has accualy get the money back?
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★☆☆☆☆
“I have been with Barclays for over 40 years and feel...”
Written on: 17/02/2010
I have been with Barclays for over 40 years and feel that they are dealing with me very shoddily. The only times they ever want to make contact is to tell me how they are increasing my charges and indeed today advised that they now require a personal guarantee for my modest overdraft facilities. I have large mostly ungeared personal assets and it suits me to run a small business overdraft ususally running between 5 and 15% of turnover. I have had enough of them and will now seek to move my... (read more)
Nogoodmobile's Comment
Written on: 09/01/2011
Well what do you expect, because barclays are employing mobile phone salesmen, double glazing salesman and any other salesmen you can think of. The so called 'manager' have little or no experience of the finacial world or business for that matter. The basis of employment, is purely to hit number targets and it doesn't matter how that is doen- need I say more.
Reply to this comment
★★★★★
“Been with barclays over 10 years and fanatastic...”
Written on: 29/01/2010
Been with barclays over 10 years and fanatastic service never had any problems any time had a query of any kind a friendly meber of branch staff would help (read more)
★☆☆☆☆
“Sick and tired of dealing with Barclay staff that seem...”
Written on: 27/01/2010
Sick and tired of dealing with Barclay staff that seem to be incapable of doing their job to a satisfactory standard. Their fees are high for the services they provide.
They continually put a stop on my business card when trying to buy things for the business over the internet and have never received a courtesy call when they have done so.
Customer service and overall value for money are lacking.
(read more)
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Matt4Jc's Response to dilbert01's Review
Written on: 27/04/2013
I am looking for a new bank account after having issues with Lloyds security features, way over the top and the customer service guy was dumfounded at why the system was malfunctioning! not very helpful when you have wages to pay! I am looking for another bank, but sounds like this lot are a bunch of vagrants as well! who can I rely upon!!!