Barclays Business Bank Account Reviews

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★☆☆☆☆
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Barclays Business Bank Account
Barclays Business Bank Account
Barclays Business Bank Account

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Latest Reviews

★☆☆☆☆

“Barclays Business Swiss Cottage”

Written on: 16/06/2015 by achilles1 (1 review written)

Please avoid Barclays Business in Swiss Cottage branch. The so called "business manager" there is just a time waster who asks lots of intrusive and unnecessary questions and then refuses to open a business bank account on a technicality. I just cancelled my application and opened an account with another bank within a few days. … Read Full Review

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★☆☆☆☆

“Business Pre-selected Offers Sham!”

Written on: 30/05/2015 by Katelyne359 (1 review written)

I am a business customer of Barclays and recently enquired about a business loan. The business manager said I had already been pre-approved for a £12,000 loan and if I logged in to my online business account and then clicked on pre-selected offers all I needed to do was answer a couple of questions and that would be all. So I logged on and I clicked on the pre-selected offers only to see a message to say there was a technical issue with this page and try again in one hour. Well you can guess… Read Full Review

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★☆☆☆☆

“Worst customer support”

Written on: 14/05/2015 by LillianaProctor449 (1 review written)

Barclay's blocked my account without sending me any notification before or after , i found it when i was in position to pay for my dental practice and i couldn't and it was humiliating After calling Barclay's i was forwarded to the fraud department they advised me to go at the nearest Barclay branch with 2 forms of ID (Passport & ID) and proof for my payments and they will review my account and unlock it, witch i did At the Barclay's branch they told me there is nothing they can do to help me… Read Full Review

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★☆☆☆☆

“Failed at launch”

Written on: 01/04/2015 by mysteryshopper1000 (1 review written)

I have been a Barclays customer for 30 years although most of what I do now is online. Attempted to open a business account in Ealing, got an appointment, was kept waiting 40 min as the adviser was not told I had arrived, then told they could not actually create one that day, come back next week if you can get an appointment. I went around the cornet to Santander who were much more civilized. Cant fully judge the account, but from the huge queues in the branch and lack of communication I… Read Full Review

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★☆☆☆☆

“Really...........”

Written on: 20/03/2015 by Samolea (1 review written)

What's to say, utter, utter rubbish. Couldn't log on, went through to a call centre in India, she didn't understand me any more than I her. I said that I needed to take three months statements to my accountant today for VAT quarter, she very kindly offered to post a copy of then to me! I'll be making an appointment with Nat West business advisor later today. Unbelievable, whilst on hold leaving this review, after approximately 20 minutes, I was cut off!!! Like others, I dearly wish that I could… Read Full Review

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★☆☆☆☆

“Just Terrible”

Written on: 03/02/2015 by Reyna375 (1 review written)

Sadly you can't giveless than a star on this review. On hold for hours waiting to get through to a call centre in India, that provided no resolution whatsoever. The best they could do was give a contact number of a relationship manager back in the UK. They could not go off script, be proactive or show initiative. They were completely unaware of any of our business details… Read Full Review

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★☆☆☆☆

“Very Very Poor - Don't DON"T use them”

Written on: 09/12/2014 by mstatham (1 review written)

I have had several bad experiences of Barclays over the past 5 years. Highlights inc: - Refusal to give me a temporary overdraft of £10 for 3 days when I knew I was going to have a small gap between money going out and into my account. (My usual balance was about £70,000 in credit!). So I had to drive to the bank and deposit £10 in cash just to avoid the overdraft for 3 days! - I requested a bushiness loan to cover working capital as my business was growing. They were happy to give me a… Read Full Review

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★☆☆☆☆

“Appauling Service - Stay Away”

Written on: 15/10/2014 by Spacefairy (2 reviews written)

I have banked with Barclays as a personal customer for many years. Started a business account with them, had funds transferred into the account, and suddenly the account has been frozen for over a week. Nil information what is going on. Cannot run my business. Was given the number for the person investigating - his voicemail as every other voicemail message from Barclays staff states that "he will endevour to get back to me within 3 working hours". 1 week and at least 30 calls later, no call… Read Full Review

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★☆☆☆☆

“Gettting worse day by day”

Written on: 02/10/2014 by TreyBarker (1 review written)

We have been with Barclays since leaving school over 40 years. We have had our business accounts with them since trading 21 years. As the years have gone by the service gets worse by the month. The staff are constantly moving we used to get a letter of introduction saying our new manager is !!!! with contact numbers. The branch we use is always being relocated under different regions, so there is a constant change of staff. A few years ago you developed a business relationship with your… Read Full Review

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Nogoodmobile's Comment

Written on: 08/10/2014

Sadly that is the realoty. No qualified bank managers , no customer service. It is only sell sell sell and mis sell.

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Nogoodmobile's Comment

Written on: 13/10/2014

Think back 40 years, and think back even 21 years- you had professionals working in the industry, professionals who were qualified, experienced and educated and could discuss business and finance- something that is now lacking in every bank branch

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★☆☆☆☆

“Pulling teeth is easier than speaking to customer services”

Written on: 07/09/2014 by 413Collins (1 review written)

As an existing business, I applied online with Barclays for a business account thinking it would be a straight forward process. Oh how wrong I was. The website application was easy but this customer services advisor phoned me up with absolutely zero clue about a business. As an existing business, what capital were you planning to invest? Duh!! A search on Google shows more than one entry for your business! Well I hope so otherwise customers wouldn't be able to find me. We will need you to book… Read Full Review

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★☆☆☆☆

“They make non logical decisions”

Written on: 25/07/2014 by Gretchen440 (1 review written)

On one hand they give you a 20k credit card to a Ltd company with no personal guarantee. refuse a 10k overdraft with [personal Guarantee STUPID STUPID STUPID… Read Full Review

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★☆☆☆☆

“useless”

Written on: 01/07/2014 by 82White (1 review written)

branch i went to was run down, staff were unfriendly, messed me around too much! went for HSBC, now I'm glad i had a horrible experience with barclays because HSBC seems to be miles better ....just a heads up to anyone else, go to your main branch, as the service is generally more better… Read Full Review

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★☆☆☆☆

“Pathetic online facility”

Written on: 01/05/2014 by dnTownsend369 (1 review written)

Barclays Business team don't seem to understand that companies need to submit VAT returns and the facility for downloading only the past 6 weeks of DATA is totally useless. The really annoying thing is that DO provide a feature called Money Tools for Personal and Premiere customers that does allow 12 months of data to be downloaded. The Barclays 'Business' Team don't seem to recognise that this is a problem. I've had 6 months of back and forth over this issue and I'm leaving Barclays - they… Read Full Review

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★★☆☆☆

“Hope you aren't in a hurry!”

Written on: 25/04/2014 by Janp206 (1 review written)

I applied for a basic Barclays Bank account for my new limited company (just a basic bank account - no extras or finance like loans etc...) I have my personal account with Barclays and from the website I was under the impression opening a business account was simple and could be done online. Wrong! After waiting the agreed 5 days after submitting the application you can imagine how annoyed I was to receive a (badly formatted) template email saying 'thank you for your interest in our business… Read Full Review

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★★★★★

“I switched to Barclays business banking after a year...”

Written on: 26/03/2014 by sdellboy (4 reviews written)

I switched to Barclays business banking after a year with HSBC who were useless. I have been with them for 9 months now and so far cant fault them. My business manager keeps in touch on a regular basis including visits to me. She has been a big help. The website is excellent and very intuitive to use. The first year is free as well. I never thought I would be impressed with a bank but I was wrong. Hope it stays this way… Read Full Review

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★☆☆☆☆

“Barclays Business Account”

Written on: 08/10/2013 by RSKG1 (1 review written)

After a phone call from Barclays trying to get me to switch accounts and a recommendation from a new Business setup company which offered £50 cashback If I signed up with Barclays I was rejected for the new business account because of my poor credit rating, I didn't require any loans or credit card only a debit card and a business account, so unless you are squeaky clean financially don't waste your time… Read Full Review

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★☆☆☆☆

“Do not bank with Barclays...”

Written on: 16/07/2013

I wish I'd read these reviews before we opened our Barclays account. I can vouch that Barclays are indeed the worst business bank ever. Incompetent, undertrained staff, and terrible service from everyone you have to deal with, archaic lengths of time taken to get simple things done and not without having to keep on phoning them to get them to actually do it, and an arrogance and superiority over their customers that you get from many of these old school companies who trade on their name and… Read Full Review

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★☆☆☆☆

“Worst Bank Ever”

Written on: 14/07/2013

I run an international company with over a billion dollers in assets. Barklays took over a year to set up our account after "loosing" our first application. We have had just over 50K pounds sitting in the account for as long as it has been open. We have done little with it because the banking services are so poor that I would not trust Barklays with our payroll. After turning us down for a credit card, they then send us a notice that they were closing our account and we had 60 days to get our… Read Full Review

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★☆☆☆☆

“Start-Up Account Horror!”

Written on: 27/06/2013

There are great elements to Barclays account for any startup. But totally let down by: 1. No relationship with Branch Manager + his appaling response times 2. Packages such as MyBusinessWorks are not worth the extra money 3. Switching branch is still pending and taking over 2 months … Read Full Review

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★☆☆☆☆

“6 + months to move branch”

Written on: 14/06/2013 by DW13 (1 review written)

I would like to echo the comments on this forum. It is around 6 months since I have tried to move branch from W.Midlands to E.Sussex. I need to organise Bank Guarantees for international business but the guarantee team won't help me until my account manager has set up the facility. The only positive thing I have to say about Barclays is their mobile banking app. Far superior to HSBC (my other bank)… Read Full Review

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