barclays business bank account reviews | Watch This Item.

Average Ratings
Customer service2.1/10 Based on 12 ratings
Value for Money2.1/10
Reviewer Rating2.2/10
Overall Rating2/10 Based on 33 ratings
24% Recommended7 out of 29 Reviews
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29 Review Centre Barclays Business Bank Account Reviews

  • Full review by
    loopyeroe
    on 14th May 2009


    User Rating : 0
    Respect : 0

    After having my personal account with Barclays for 14 years, when I needed a business account I looked to them first. They were also offering a good deal with the automated tariff. They were awful from the start, others have mentioned similar problems to myself so I'm pleased to hear I'm not alone. I won't rant but wanted to give an idea of what I went through whilst with Barclays. I was sent my bank card but no pin number, when I called I was told one hadn't been ordered, they will get one sent to me, this didn't arrive, took me weeks to get them to order me a pin number to go with the card! They closed down my linked savings account twice by accident, after the first time I was sent a bunch of flowers and given £50, then 1 week later it was done again. They cancelled bank cards by accident leaving me waiting in for replacements. They have to be prompted at every turn & I had to initiate many basic things which should have been provided as part of opening an account, such as requesting the sending of a pin number. I am now considering moving my personal account.
    loopyeroe's review and ratings     | 202 words

  • Review by
    Guest.
    on 1st Mar 2009


    User Rating : 0
    Respect : 0

    I spent 10 months with a Barclays business account, I have had my personal account with them for 14 years without a problem. I have had nothing but problems since I opened the account, I don't think I have managed a month without something going wrong. They started by sending my card but not ordering the pin number, they have closed accounts in error, cancelled cards in error, I had 3 cards in the first 6 months. They registered me as trading as someone I had never heard of & then told me I ...
    Guest's full review     | 209 words

  • Review by
    big69bobby
    on 26th Feb 2009


    User Rating : 7
    Respect : 0

    I run (on my own) my small print and design business from home. I have two Barclays Business Bank Accounts; one a current, for day to day transactions with a decent overdraft facility (never used except on the odd occasion) and the other a business premium which is hardly ever empty. I bank online which is perfect. I run a very tight ship, if by chance the current did go overdrawn due to time gaps, there is an automatic overnight top up facility of £1000 to that account from the other. I ...
    big69bobby's full review     | 278 words

  • Review by
    Guest.
    on 21st Dec 2008


    User Rating : 0
    Respect : -1

    I will never get this card again they can take it. I mean I haven't used it on over a year.....I have better cards with lower apr's.
    Guest's full review     | 83 words | 1 comment added.

  • Review by
    Guest.
    on 20th Dec 2008


    User Rating : 1
    Respect : 0

    I have been working with barclays for nearly 10 years now and i moved my account from one town to the other to just an year later find out that from now on i will have to pay barclays for every thing - for my money to go in and out - that is ridiculos - The ammount of products i have with them and they are trying to get more money from me to use my own money - that is the advertising from nation bank fill right into barclays. What next champagne to the directs oh no that is already incl.
    Guest's full review     | 102 words

  • Review by
    petesoff17
    on 7th Oct 2008


    User Rating : 1
    Respect : 0

    If you have bacs paymnents or other payments going in and payments going out at the same time they will always put payments going out through first so you become overdrawn check your statements ( I bet you probably haven't noticed that one) also double check your charges staement as several times we have been charged cheque referel fees ( £30 for each one) when there hasn't been any. We have banked with Barclays for 25 yrs but we are moving to Abbey free banking forever interest on your mo ...
    petesoff17's full review     | 100 words

  • Review by
    shelleyj
    on 6th Oct 2008


    User Rating : 8
    Respect : 0

    Great account loads of extra features, it helped to have Sage for the first year free, but will be switching as the monthly account payment to barclays will not be justified.
    shelleyj's full review     | 62 words

  • Review by
    paul23
    on 9th Jul 2008


    User Rating : 5
    Respect : 0

    We bank with Barclays from the day we started our business, some three years ago, and have found them very helpful. It has the longest open hours compared to other banks, even Sat morn. The staff at our branch are most helful. Our local business contact has been brilliant. On the whole we have been very pleased with Barclays just wish they would overall their charges so they are applied fairly.
    paul23's full review     | 82 words

  • Review by
    ladystinga Rank: Lance Corporal
    on 22nd Apr 2008


    User Rating : 0
    Respect : 0

    They said they give out 7 days notice in cancelling my Barclays Business Bank Account. Apparently they sent a letter. This letter has not yet reached me. They closed the account yesterday, I called them this morning and they told me they cannot explain , just that I do not meet barclays criteria. So if I never rang them today I'd only have 5 days left, that's if the letter comes tomorrow. They didn't even discuss anything with me. I'm getting paid into the account on Friday. I told them this bu ...
    ladystinga's full review     | 156 words

  • Review by
    ctourney
    on 17th Apr 2008


    User Rating : 0
    Respect : 0

    I signed up for a Business Bank Account with Barclays in December of 2007. It is now April 2008 and they still have not been able to get it opened. That is over FOUR MONTHS. I mean seriously. You would think I had something crazy in my setup plan or something that would be special, but no - I am just a normal contractor with my own Limited Company and I need a bank to put money into and get it out of.Currently, I call the Customer Support line 2-3 times a week to see how the progress is going. T ...
    ctourney's full review     | 259 words

  • Review by
    GHolden Rank: Lance Corporal
    on 2nd Apr 2008


    User Rating : 1
    Respect : 0

    Barclays Business Bank Account make transferring money difficult unless you have your telephone pin or your PinSentry gadget on you all the time. Overall the online system is poor, looks and feels dated and generally behind the market. Will be switching my account shortly!
    GHolden's full review     | 101 words

  • Review by
    jbanks
    on 2nd Apr 2008


    User Rating : 0
    Respect : +1

    I recently set up a business account with Barclays, it took ages to set up the paperwork and even longer to get online access. As I was a business start up I have few funds going through the account at the moment but this would have changed, they still took £9.95 a month in fees!. And then out of the blue they decided to close my account! without reason! AVOID THEM use another bank. POOR POOR!
    jbanks's full review     | 109 words | 1 comment added.

  • Review by
    Noanoa
    on 11th Mar 2008


    User Rating : 0
    Respect : 0

    Barclays Online banking is really awful. Cannot see statements more than 6 weeks back. They have now outsourced the security and given all customers a silly calculator to access their online banking. Of course this is easier and cheaper for them than to actually do something about their systems. You now have to carry around this code calculator to access your account! waste of time!Barclays charge for everything even things that happens automatically...unbelievable..
    Noanoa's full review     | 75 words

  • Review by
    APTTltd
    on 28th Jan 2008


    User Rating : 1
    Respect : 0

    I've only been in business for 9 months and pay between 6 - 8k into Barclays a month. Had an issue where a company didn't pay my invoices for two months and at the same time I needed to get a replacement vehicle - I spoke to the customer services and was asked "did you not have a business plan?". Poor.
    APTTltd's full review     | 72 words

  • Review by
    Sandraew
    on 3rd Jan 2008


    User Rating : 0
    Respect : 0

    I had a payment being transferred to my account from the Ukraine in US$. The company confirmed the transfer and I telephone Barclays every day for three weeks to be told the money had not been recieved. Eventually I managed to find out the payment had been rejected and sent back to the Ukraine, when I complained they were so rude that I escalated to the boss and now have ordered me to close my account (which I was going to do but in my own time)
    Sandraew's full review     | 96 words

  • Review by
    Rob Abbott
    on 21st Dec 2007


    User Rating : 1
    Respect : 0

    Have had a succession of problems including them totally losing all my details.
    Rob Abbott's full review     | 24 words

  • Review by
    emjga Rank: Corporal
    on 17th Oct 2007


    User Rating : 7
    Respect : 0

    Barclays website is very easy to use and is ideal for a small company e.g one person can do everything. You can set up Standing orders and do transfers as you would expect. Sign in is simple but secure and you don't have to remember 4 different Passwords If you have a Persoanl account you can transfer money instantly from either account. Free Banking , for normal day to day Also has Business Deposit account which currently is at 4% (not Bad)
    emjga's full review     | 130 words

  • Review by
    King of the Fairways
    on 13th Oct 2007


    User Rating : 2
    Respect : 0

    Having banked with Barclays at Enfield for nearly 20 years I needed money transferring to my Solicitor in a hurry as I was getting on a plane at Heathrow. I rang my branch to be informed that the normal office contact was not at her desk so I gave her assistant the full details of who to transfer money to and from what account and told her it was most important as my solicitor had to pay the money into Court. She confirmed that she was going to carry out my request and would email me with confir ...
    King of the Fairways's full review     | 155 words

  • Review by
    jrsmatthews
    on 14th Sep 2007


    User Rating : 7
    Respect : 0

    If we move to another bank it will be because I would appreciate a call or visit from our Relationship Manager. They can be easily contacted, and jump into action if you contact them. Service is good and helpful. But I repeat I would like THEM to contact ME from once or twice a year (after all I am their client).
    jrsmatthews's full review     | 120 words

  • Review by
    ccvehicleleasing
    on 23rd Aug 2007


    User Rating : 0
    Respect : 0

    Barclays Business Account business side... never call you back! as a start up business they have helped us in no way at all, we asked for them to honour a cheque for £1000 as we were crediting funds into the account the following week, they said that they were unable to do this as we may not be a serious company!!!!! I could not believe it, however 1 week later we than paid over £3500 into the account, I called to ask if we could apply for a charge card, it took me several emails and ...
    ccvehicleleasing's full review     | 197 words


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