Xtreme Gap Year Reviews - www.xtremegapyear.co.uk

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Latest Reviews


“X-tremely helpful”

Written on: 29/09/2015

One week before my trip to Australia I had an accident and broke my foot. I was really upset and saw my trip, my sailing course, my experience, my money going down the drain. To my surprise the Xtreme Gap organisation was really helpful in looking for a solution; Without any extra costs they arranged a new booking for the next course a few weeks later, in November. I'm happy that without any problems they made it possible to postpone my trip… Read Full Review

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“Do not book xtreme Gap!!!”

Written on: 06/08/2015 by Ryanwatson88ko (1 review written)

I don't know where to begin to explain how bad this company are and I urge anyone to just forget about booking with Xtreme Gap. Iam a frequent traveller and have never left a bad review until this one. My nightmare began before I even set off for my trip. On my pre departure pack I was advised that I would pick up my Cuba visa at check in. First of many false statements from them that resulted in me missing my flight and having to instead get a flight from Edinburgh to the embassy in London… Read Full Review

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“Xtreme Gap Vietnam Review. Amazing.”

Written on: 30/07/2015 by AimeeGivan10 (1 review written)

Well that's my 10 week's all finished, although I'm still in Vietnam until tomorrow. Just wanted to give Xtreme Gap a little feedback about the vietnam tour guide - Nam. Right from day 1 he is been fantastic! Straight away he made you feel welcomed and relaxed at the airport. Everyday he went the extra mile to make everybody feel comfortable. His relaxed, funny personally puts everybody at ease and any questions or help you needed he was there - no matter what time it was. I don't think he… Read Full Review

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“Best experience ever”

Written on: 04/07/2015 by alicewiffen1993 (1 review written)

I had the most incredible time away and I wish I could go back now! I was so worried when I first go there and felt homesick and worried however I know that was probably down to the long journey. It took a good few days to get into it but after a week I was already wishing I could stay forever! it was an amazing experience which has made me more independent, stronger and more confident. I learnt so many new language and did some incredible things that I never thought I would do. I only wish I… Read Full Review

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“A great way to Travel Thailand and meet people”

Written on: 14/05/2015 by AnayaBaird208 (1 review written)

I went to Thailand with Xtreme Gap Year in February. Had an amazing time and met a great bunch of people. There were 20 of us in the group, and we all got on really well. The trip was organised perfectly. Just about the right amount of mix between fun, adventure and good times. I would definitely recommend Xtreme Gap Year and will look to travel with them again… Read Full Review

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“Awesome group but you dont get much for your money”

Written on: 14/05/2015 by Markus1957 (1 review written)

I travelled 4 weeks through Thailand with Extreme Gap. I had a great time because I had an awesome group, but we all agreed that what you get is unfortunately poor. The direct coordinators insulted group members with 'What the xxx speak english' as a response to a normal question did not care when someone was bleeding badly and did not succeed in managing the activities on Koh Tao. The transportaion is extremly unsafe and the cheapest you can get. In the elephant village no one spoke good… Read Full Review

Xtreme-Gap's Comment

Written on: 03/07/2015


My name is Oliver Bray I'm the co-founder and director of Xtreme Gap Year and I am very sorry to have just read this review. As the person directly responsible for putting this trip together, and ensuring the satisfaction and happiness of our travellers even though I probably shouldn't I do take your feedback incredibly personally. It makes me very sad to see that you have given us a one star review for value for money and a two star for your experience. I have checked our database but I cannot find anyone with your name who has actually travelled with us, so I'm assuming you have written under a different name, but I encourage you to give me a call personally to discuss how we can improve our trip, and discuss the individual issues that you faced.

With over 2000 previous clients who have travelled on this specific itinerary, the Xtreme Thailand Experience, you are the first client who has written negative review. And I take that seriously because as you have taken the time to write this, albeit without approaching us first, you obviously feel aggrieved in some way. I would like to redress this as soon as possible for you.

Now there are some things I would like to cover, in response to some of your comments above. As I do feel some of the things you have written certainly do not portray Xtreme Gap Year in a very positive light, so I would like to give my side of some of the issues that you faced.

Firstly value for money.

I am very proud to say Xtreme Gap Year has some of the best value trips in the gap year industry. We do this by cutting out unnecessary costs which other big gap year companies face, yet still we do have large overheads which we need to take into account. I'm sorry that you felt a trip consisting of 28 days for less than £1000, or £250 a week was not good value for you. I would like to highlight that for your money you did receive the following (as per our website):

Koh Tao adventure day which includes:

Speed boat around the island (not the longtail boat like other tours)
Abseiling to get the best views of Koh Tao
Snorkeling in crystal clear waters round a tropical paradise island
Lunch the gorgeous beach
Other adrenaline activities like zip lining, rock climbing and off-roading through the jungle.
Koh Tao activity option Week inclusions (pick one option):
Get fit pack: 5 Muay Thai Sessions (5 hours), all equipment (for rent included) and training one on one with a Muay Thai Trainer
Get ripped pack: 4 Crossfit sessions. These 4 classes will teach you all the basic movements and techniques for CrossFit
Full moon party included!
Return Ticket to the amazing Full Moon party in Koh Phangan included! (if dates go inside with trip)
Island introduction: on arrival we will take you out for a gorgeous Thai meal and introduce you to other Xtreme Gappers on the island. In Koh Tao there are plenty of Xtreme Gappers doing other programs as well as the Xtreme Thailand experience
Plenty of beach time on one of the most beautiful tropical paradise islands of the world


Excursions as per itinerary
Thai Cooking lesson / Thai Language lessons
Tour of Ayutthaya Thailand historic second city
Dinner in a famous Thai BBQ restaurant
Tours of loads of temples and monuments and museums fully guided.
Visit to a Market, Zoo,
Temple Stay to meet Monks(If doing the cultural week)
Amazing five-day elephant experience (if the elephant option)
Trekking in Phutoei National Park, visits to waterfalls, caves, Hill tribes, (Trekking Week)
1 night in Bangkok luxury hotel before going to Koh Tao with breakfast right next to the Khao San Road


Personally met at the airport
All meals for the first two weeks – This will save you approximately £300 from your spending money budget!
Free Extra nights accommodation if arriving one day early (Saturday)
All Accommodation
Transport taking you to 4 different parts of Thailand.
Overnight Transfer to Koh Tao
12 nights accommodation in standard fan room in Koh Tao at our luxury resort
Free Wi-Fi at our basic Koh Tao, and during your stay in the intro week and some option weeks.
Pick up from the boat and transfer to the resort in Koh Tao by taxi
Back up & support second to none. Services of our tour leaders and English-speaking reps who are available and based locally 24/7.

As an example for the same price you could have booked through another company, real Gap and received the following as per their website:

Personally met on arrival
Transfer from Bangkok airport to accommodation
All Accommodation
Bangkok tour
Some breakfasts

While I appreciate £1000 is a lot of money, I also know having personally researched included all of the activities that have gone into the trip you get seriously good value on this program. I'd like to highlight that the three meals per day that you receive alone during the first two weeks has a monetary value of over £300. And you don't get that with other companies.

Now it might feel that you could have gone to Thailand on your own and spend less money, I'm not arguing that you could, although many wouldn't, the fact that you stated yourself you met a great bunch of people was only brought about due to the fact that we have put the trip together, spent considerable time and expense in marketing it and inspiring other travellers just as we did with you to travel on this program.

Unfortunately, as a western company this means we have overheads which we have to cover, although with our very small margins I still find it very surprising that you stated you did not get value for money.

With regards to our local coordinators.

I am very sorry, if this is true that you received this kind of response from our local coordinators when you asked them a simple question. Because I don't know who you are, as you did not call our office, or let us know that you had this issue when you travelled I cannot investigate it. If you did have a problem with the local coordinator, I would be the first person who would want to know about it.

Having interviewed and vetted the local coordinators personally, they do have my 100% confidence in the way they deal with our clients. 2000 clients have passed through their very capable hands and I have never had an issue with them.

Having said that you were provided with a 24-hour emergency phone number, email, and what's app that you could have contacted if you feel dissatisfied. As the director of Xtreme Gap Year I personally would have picked up the phone, and been able to deal with this for you immediately.
I never received the phone call. I know I certainly never missed the phone call because I'm and that number 24 seven. It is my responsibility for you ultimately as our traveller, so I'm and that number personally.

Not being able to speak to you, makes it difficult to assess whether a flippant remark was made with humour, you never know with Thai staff, but it certainly is not grounds to write negative reviews on the Internet without first addressing with us. It's just not fair, . This gives an overly negative impression to people who are considering travelling with xtreme that really doesn't reflect the reality on the ground. Again I encourage you to call me personally, to address to give me details of what actually happened so I can address this with the staff in Thailand.

You also mention the group that one of the participants was bleeding badly and that our local coordinator did not care. Again without speaking to you I find this very hard to comment, all I can say is I find this very unlikely. Our local coordinator on Koh Tao takes her position very seriously, and I can think of numerous times where she has stepped up and gone above and beyond to care for the well-being of our clients. One of the reasons that you pay a very modest Premium to us as a business to help create, coordinate and run the trips is because we have an insurance policy in place that covers you personally as a traveller through xtreme Gap year for up to £12 million of medical expenses. This is not a legal requirement, we do this because we do care, if there is ever an issue, not that there has been in nearly 10 years of running the business: we will go way beyond what is necessary to help you. Had one of our travellers been injured seriously, I would certainly know about it. I never received any reports that this was the case. I will however be following this one up with our representative in Koh Tao.

With regards the transportation being unsafe. I myself have completed the journey in the vehicles that you describe. We are completely transparent as the style of travel that you will be involved in, we do rigourous risk assessment (which is why I personally complete the journey's) and I do not find the vehicles to represent any unnecessary levels of risk. Research our YouTube channel you will find a video of me and the other director of Xtreme Gap Year filming on one of these vehicles, and telling you all about the journey.

You do have to consider that you are travelling abroad, and when backpacking you will be exposed to different environments which won't necessarily measure up to UK safety standards. Whilst we do everything we can to improve our programs, we do not feel the transportation is unsafe. Again I would welcome a phone conversation from yourself personally so we could discuss how we could improve this section of the trip so it is more to your liking.

With regards to expecting warm showers and Wi-Fi. We state very clearly on the website that the showers are "cold".

But this is relative, as in Thailand the temperature is a consistent 28° so the cold showers actually come out lukewarm. No one would actually require a warm shower unless they are visiting during monsoon season, when we don't run the trip. With regards to working Wi-Fi, again untrue, only today I have had contact with 18 of our participants who are based in Thailand who were all using the provided free Wi-Fi. Yes blackouts happen, you are in Thailand on a tropical island after all, but please be fair in your review.

You are welcome to upgrade your room on Koh Tao, as we mention in the predeparture pack that you received, which includes an electric shower and air conditioning. We did not receive any message from you stating this was an issue, or that you required an upgrade so I'm assuming this was not a serious issue for you. Personally having stayed at the very same resort that you stay that, in the same level of room, I personally found the comfort level very good.
You mention that the resort was dirty, if this is true and I have no reason to doubt you, then I am truly sorry. And immediately after writing this, I will be contacting the management at the resort to follow this up, and instruct our local rep to step up her regular accommodation inspections. This happens on a monthly basis, I can only assume the resort let it standards slip temporarily. Again please call me to discuss. If this was the case I'm assuming you are very unlucky, and you have my sincerest apologies if your room was dirty. I would like to point out the rooms are cleaned on a daily basis, and laundry with sheets changed every 48 hours.

With regards to the resort being 10 minutes from the beach, it's more like five minutes from the beach and we do mention this very clearly on our website and predeparture material. A five-minute walk is not a major problem, it means you are away from the noise of the beach bars, and it also means we would not have to double the retail price of the trip, because beachfront resorts sell for upwards of £50 per night.

As you genuinely feel you were treated unfairly, or in an unfriendly manner, if this is the case I truly apologise and I would love for you to give me a call and let me know who you are so I could apologise to you personally. But as I say, 2000 clients on this trip this is the first negative review we have received, and you have not put this to us prior to writing this review, I or given your proper identity, I find it very hard to respond but I really would appreciate getting to the bottom of it.

I want to thank you for taking the time to deliver your feedback on the trip, and I will certainly be taking this on board, and reviewing my staff how we can improve even further. Thank you for travelling with Xtreme Gap, I do hope you are in contact soon.

Best wishes

Oliver Bray


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“Amazing trip to South Africa”

Written on: 14/05/2015 by Keller356 (1 review written)

I had an amazing trip to South Africa with Xtreme Gap Year.I spent two weeks I game reserve and it was the best thing I have ever done. The staff of Xtreme Gap Year very helpfuland helped answer lots of questions that I had before I travelled. I would definitely book with them again… Read Full Review

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“Dive Master, Mexico, Playa Del Carmen ”

Written on: 28/03/2015 by hamishwatson (1 review written)

I was with Xtreme Gap year in Playa Del Carmen, Mexico, for 2 months as part of my "gap year", between January-March 2015. Here I attended a Dive Master course. I have had an interest in diving for a while now, with the potential aim of working within the industry. I found Xtreme Gap when I was scrolling the internet and was immediately attracted to their genuine enthusiasm for the courses they offer. I had looked at many gap year'ish companies who provide dive master courses before I found… Read Full Review

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“Amazing Times and Great Company”

Written on: 31/08/2014 by Chloe94 (1 review written)

I traveled with Xtreme Gap to Asia in June 2014. It was an eye opening experience to say the least! The trip was genuinely incredible. Initially I was concerned about going on my own, and my parents had similar worries too. Fortunately, I think I found the right company to book with. There were loads of other travellers on the trip Xtreme Thailand Experience and we all seemed to gel well together in a short space of time. Actually the the things you do on the trip make this very easy, as you… Read Full Review

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“Xtreme Gap Year Review: Thailand Experience. It Was Good.”

Written on: 20/04/2014 by Jamarionj386 (1 review written)

So my review of Xtreme Gap Years Thailand Experience… here were go. In general, it was very good. Somethings could have been improved upon but overall I had a great trip. Before I left I had a lot of advice and support from the Xtreme Gap office. I spoke with them on skype a few times and they were very quick with coming back to my emails. This was the first time I have been travelling so I was a bit nervous about the trip and especially worried because I was going alone. Debby at Xtreme Gap… Read Full Review

Shanibray's Comment

Written on: 19/05/2014

Hello, I'm looking to to the Thailand adventure in November and have been trying to find someone whose done the trip to get some information. Maybe you could message me on Facebook and help me out haha. I'd really appreciate it! Shanii bray :)

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“Spent 4+ weeks in the fitness camp in Thailand. My...”

Written on: 11/03/2014 by soFinch412 (1 review written)

Spent 4+ weeks in the fitness camp in Thailand. My main aim in coming here was to lose some weight and it did not disappoint. I lost 9 Kilos in 4 weeks, improved my cardio and overall strength. The camp was great offering cross fit/ body fit/ beach workouts and all forms of mma/ boxing etc. It is easy to make friends here as there are expats from all over the world. The meal plan was perhaps the only negative mainly because the menu never changed and it became a bit boring/ repetitive after a… Read Full Review

Caity828's Comment

Written on: 24/11/2015

Hi, i am doing the extreme boot camp in thailand and i was wondering if you know the address as i have to write in on a visa application and wont hear from the company till tomorrow as i live in Australia. Thanks

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Caity828's Comment

Written on: 24/11/2015

Hi, i am doing the extreme boot camp in thailand and i was wondering if you know the address as i have to write in on a visa application and wont hear from the company till tomorrow as i live in Australia. Thanks

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Caity828's Comment

Written on: 24/11/2015

Hi, i am doing the extreme boot camp in thailand and i was wondering if you know the address as i have to write in on a visa application and wont hear from the company till tomorrow as i live in Australia. Thanks

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“Venezuela traveling classroom”

Written on: 03/03/2014 by Lisa1994 (1 review written)

I joined the Venezuela traveling classroom for three months and they turned out to be the best 3 months of my life. I had a lot of fun, met the most amazing people and besides that learned Spanish too. The staff was very helpful and caring. The lodge in which we slept was really nice, located right next to the beach. Perfect to relax again after one of the activities: kayaking trip, living in the jungle, abseiling from a waterfall, wakeboarding, hiking, salsa lessons etc. Overall a really good… Read Full Review

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“Life-changing experience!”

Written on: 03/03/2014 by Gbert22 (1 review written)

Hi everyone, It's been more than a year since I participated at the Aussie outback experience offered by Xtremegap. It was definitely one of the best weeks during my whole stay in Australia. The feeling of trust they gave me before leaving was excellent, and the schedules, programs and additionol information were a pleasant welcome. Xtremegap does know how to organize your entire trip, from arrival in Sydney till the end of the course. Such a good thing cause at an age of 18 on the other… Read Full Review

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“Amazing sailing training Whitsundays”

Written on: 03/03/2014 by Kjeltve (1 review written)

G'day everyone, I've been to Australia recently and booked something with Xtreme Gap ahead. Organised it one month before and everything was ready for me at the other side of the world. It was important for me to have something planned ahead on my backpack trip, just to have something to look forward to. Arrived in Airlie Beach, the contact was really easy and service was quick, they gave me a map with instructions and were very kind. Than the training started on these awesome maxi's. Got… Read Full Review

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“Muay Thai in Koh Tao”

Written on: 03/03/2014 by sjdw1234 (1 review written)

The original journey out to Koh Tao is really long but it is the same for everyone and doing it with extreme gap is pretty easy as it is all sorted out for you. Koh Tao is the most amazing island. the training is good however there are a few things to bear in mind. the trainers dont speak much english which isnt a problem as such but what it does mean is that you can only learn so much. if you are doing this trip to become a serious fighter i think there is better stuff out there at specific… Read Full Review

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“Venezuela Travelling Classroom and South America bus pass”

Written on: 02/03/2014 by nikki.trailor (2 reviews written)

BEST four months of my life! I had already heard good things about Xtreme Gap from other travellers and right from the offset I found them very helpful with any initial worries and queries (of which there were a lot). I started On the Venezuela Travelling Classroom 5 week option which included Spanish lessons, salsa lessons, treks, abseiling, kayaking, snorkelling, and jungle survival. I showered in waterfalls, slid down steep hillsides after a particularly muddy trek, paddled alongside river… Read Full Review

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“La tomatina Festival”

Written on: 14/09/2013

The first time X-treme gap went to La tomatina and it was f-ing mental. We had a beautiful apartment in the centre of Valencia with three bedrooms and two balconies. The first night out was the pre La Tomatina party in all the bars in valencia and was meant to get to know all the people that would go to the festival. It was a fun night and everyone picked up/out their victims for the next day at La Tomatina. The next morning around 6 we went with the bus to the small town were La Tomatina was… Read Full Review

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“South East Asia...Very good.”

Written on: 31/08/2013 by HelenaMckenzie (1 review written)

I have just come back from a trip to south east asia, i was on the "round the world south east asia" programme from Xtreme Gap Year. I can genuinely state that this was the best thing I have ever done. Genuinely life changing. Xtreme Gap was very helpful and professional in helping me organise my gap year, they had plenty of suggestions for what to do an where to do it and to be honest I think my trip worked out much better for it. They genuinely knew everything I asked them. The best part… Read Full Review

Martha_Millar's Response to HelenaMckenzie's Review

Written on: 02/10/2014

I'm thinking of doing the same trip as you and am still abit unsure as it's quite expensive! I was just wondering if you had and tips or stuff you would do differently? Also how much did you spend on top of the trip costs? Would really appreciate your advice.

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“Thailand Adventure”

Written on: 17/07/2013 by clairefromewijk (1 review written)

I am just back from the Thailand Adventure trip and I want to go back!! I book the trip with Xtreme Gap and it was awesome. They helped me very well with the planning of the trip. They gave answers to all my questions and gave good advice. Before I left they let me know how many people joint the trip and I got a information package. I also met some other travelers who went to Thailand on the same date as me on their traveler’s network. They picked me up on the airport of Bangkok en they… Read Full Review

Chynnabuff's Response to clairefromewijk's Review

Written on: 02/09/2013

Hello, how much did this cost you, did you only go for a month?

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“It was so well organized”

Written on: 16/07/2013 by SarahDUS (1 review written)

I had the most amazing time of my life in Thailand. Enjoyed the 4 weeks sooo much. It was so well organized and I have decided to have another gap year and travel around more of South East Asia with Xtreme. I am currently completing my gold d of e award and wanted to use my experience to cover my residential section. It just has to match the criteria that I gained something during my experience and that I didnt know anyone before I started, which I didnt. I was envolved in the clay house… Read Full Review

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