Cartridge Shop Reviews - www.cartridgeshop.co.uk

★★★★★
4.8 / 5
98% of users recommend this
  • Customer Service

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Latest Reviews

★★★★★

“Saved the day”

Written on: 01/12/2013

The advisor was professional and very helpful in dealing with my ink problem and sorted it out in no time. Thank-you… Read Full Review

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★★★★★

“Excellent service and cartridges!”

Written on: 28/11/2013 by m100murray (1 review written)

I've tried buying cartridges from other places but despite their promises they are all incompatible with my printer. I've bought many cartridges from Cartridge Shop now and only one hasn't been acceptable to my Advent printer. The lady in Customer Services got back to me right away and is replacing it at no cost to myself. … Read Full Review

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★★★★★

“EXCELLENT CUSTOMER SERVICE. WELL WORTH A FIVE STAR RATING.”

Written on: 22/11/2013 by WillaWilson (1 review written)

GOOD COMPANY TO DEAL WITH, EXCELLENT PRODUCTS, GOOD CUSTOMER SERVICE. BRILLIANT TELEPHONE MANNER WHEN PLACING ORDERS FROM STAFF, (SHWING JUST HOW YOU YOU SHOULD SPEAK TO THE PUBLIC WHEN THEY ARE PARTING WITH HARD EARNED MONEY. EVERYTHING YOU REQUIRE FROM A BUSINESS PROVIDING GOODS TO THE PUBLIC. WOULD HIGHLY RECOMMEND TO ALL THINKING ABOUT PLACING AN ORDER. IN FACT STOP THINKING AND PLACE YOUR ORDER… Read Full Review

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★★★★★

“Excellent customer services”

Written on: 21/11/2013 by MickCom (1 review written)

I have used Cartridge Shop quite a lot over the years mainly for Canon compatible ink cartridges and have always received prompt service and quality products. I still like to print family photos and have found the ink quality of these compatible cartridges to be very good and at a huge saving to using original cartridges. However you do not know how good a company is until something goes wrong. I recently discovered that some cartridges I received a while back were not accepted by my Canon… Read Full Review

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★★★★☆

“Ordered wrong cartridges”

Written on: 20/11/2013 by Helen5684 (1 review written)

I telephoned as I ordered the wrong ink, I spoke to an advisor who was very helpful and offered me a replacement together with a pre paid label to return the wrong cartridges… Read Full Review

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★★★★★

“The best on price and service!”

Written on: 19/11/2013 by artpoldesign (1 review written)

I am using the Cartridge Shop for few years. Always professional and delivery on time. When recently a problem accoutred it was solved by the Customer Service Dep. efficiently and with no fuss. Highly recommended! C. Dabrowski, Artpol Design, London… Read Full Review

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★★★★★

“Quality Cartridges from THE CARTRIDGE SHOP”

Written on: 16/11/2013 by carroll33 (1 review written)

There are many cartridge companies to choose from and I have tried a few all of which I have never re-ordered from. But The Cartridge shop I have had 3 orders now and have been pleased with each order, the delivery is quick, the ink is good and the price very reasonable. This companies Customer Service Department is also quick and efficient in response to queries. You don't get much better than that… Read Full Review

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★★★★☆

“problem solving”

Written on: 12/11/2013

Helpful info provided following problems with printing after using replacement cartridges. Advice from them proved successful… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 02/11/2013 by DJMerlin (1 review written)

I have purchased many cartridges from the Cartridge Shop and, on occasion, the replacement cartridges have malfunctioned. However, having contacted customer service their response was quick to offer help in resolving the issue. Replacement cartridges were forwarded and a FREE returns label sent for the faulty cartridges. Given that these items are coming in from abroad, I was surprised at the speed of turnaround. This is a 7 day a week operation which clearly assists them with their efficiency… Read Full Review

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★★★★★

“Replacement Dell inks”

Written on: 30/10/2013

Thank you for your help and advice, I have found your company very responsive and very helpful… Read Full Review

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★★★★★

“Cartridges did not work on my printer”

Written on: 21/09/2013 by Renrig (1 review written)

Even though I could not get the cartridges to work on my printer the customer service was brilliant emailed back straight away helped with ways to try and get my printer to recognise them but it failed so sending returns envelope and once they receive them I will get full refund really can't say fairer than that Thank you wish it had worked as would of saved lots of money… Read Full Review

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★★★★★

“cartridge replacement”

Written on: 17/09/2013

BLACK CARTRIDGE FOR MY HP. PRINTER FAILED TO PRINT PROPERLY.PROMPT AND HELPFUL REPLIES TO MY E-MAILS AND REPLACEMENT SENT WITH EXCELLENT INSTRUCTIONS FOR RETURN… Read Full Review

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★★★★★

“Prompt service on returns”

Written on: 26/08/2013

Had to recontact re faulty cartridge.Reply in hours and replacement arrived within 2-3 days. Excellent… Read Full Review

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★★★★★

“faulty cartridge”

Written on: 25/08/2013 by clewless11 (1 review written)

had problem with colour cart. cartridge shop suggested solutions, no cure, so they are sending replacement cart… Read Full Review

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★★★★★

“Awesome customer service!”

Written on: 14/08/2013 by chazk9999 (1 review written)

After ordering a twin pack of toner cartridges for my mono laser printer, they arrived very quickly, were well packaged and fitted fine. Unfortunately they didn't work, the printer was very unhappy and kept giving a "incompatible toner" message. I emailed customer service and they recommended a few cleaning procedures which I tried, and I also tried a different toner I had which worked fine, so it was clear the cartridges were the issue. After explaining this the company were great, they sent… Read Full Review

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★★★★★

“Aftersales Service”

Written on: 05/08/2013 by MEGANWARD (1 review written)

Several months after I purchased a bargain pack of cartridges for my Epsom S21 I replaced one of the colours but the machine refused to accept it. No matter what I tried it wouldn’t have it so I used the email address on the invoice and even though it was Sunday got a prompt reply and an offer of my money back for the cartridge or a replacement. I opted for a replacement and the very next day it was sent out to me. When they say “NO QUIBBLE GUARANTEE” it’s true. The ink is great too, it… Read Full Review

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★★★★★

“After sales service”

Written on: 01/08/2013 by Cassie247 (1 review written)

The sales staff were extremely helpful when I encountered difficulty with my printer. As I was unable to resolve the problem they immediately posted out a pre paid return envelope and a full refund was made. Very helpful and efficient after care sales service… Read Full Review

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★★★★★

“Customer Services response to my email”

Written on: 26/07/2013

I have problems with the new ink cartridge not being recognised by my Lexmark X2670 printer so I can't print. I have always receievd a very quick reply from the customer services team, even over a weekend. They asked me to take out the cartridge, clean it and use the head clean facilty as a first step. If this did not clear the fault they always offered a full no-quibble refund with no return postage by me. All in all, a very good service… Read Full Review

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★★★★☆

“Great value, good service”

Written on: 22/07/2013 by sarahliane (1 review written)

So much better value that my previous supplier, and very helpful in the event of a problem. Would recommend… Read Full Review

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★★★★★

“Replacement of cartridge”

Written on: 20/07/2013

Had two cartridges which would not print. Good advice received within 3hrs but still no success. Outcome ? two replaced. Excellent service… Read Full Review

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