The Health Bay Reviews - www.thehealthbay.com

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★★★☆☆
3.4 / 5
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The Health Bay - www.thehealthbay.com
The Health Bay - www.thehealthbay.com
The Health Bay - www.thehealthbay.com
The Health Bay - www.thehealthbay.com

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Latest Reviews

★☆☆☆☆
The Health Bay - www.thehealthbay.com

“DO NOT USE! TAKING TO COURT!”

Written on: 23/01/2014 by Kellyd11 (1 review written)

I decided to make a purchase from TheHealthBay as I needed specific foods that didn't contain certain Ingredients, after building up a shopping basket on their website over the course of a couple of day's, the goods which I ordered stated that they did not contain the ingredients my 7 month old baby is surverrly allergic too. Sadly, after waiting longer than expected for my order to arrive, I immediately noticed that this was not the case, 35% of my order contained the Ingredients I was… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“Consistently low prices and good service”

Written on: 21/10/2013 by SR1980 (28 reviews written)

The Health Bay is often my first choice online shop for my health foods, supplements and natural cosmetics. I order a wide range of products on this website - probiotics, dietary supplements, sports nutrition, coconut oil etc. My family also order many of their cosmetics from here, as they have great prices on things like organic shampoos and shower gels. The prices are always amongst the best on the market - much better than my local health food shop or Holland and Barrett. They offer free… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“wonderful company”

Written on: 27/08/2013 by drivinglicence (1 review written)

Each time that I ordered goods i received them beautifully packed and dispatched so quickly that I was amazed at the efficient manner this company operates.I will certainly recommend my friends to purchase goods from The Health Bay. … Read Full Review

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“SHORT SUPPLIED AND REFUSED REFUND **BAD CUSTOMER SERVICE**”

Written on: 23/08/2013 by LiamBelton (1 review written)

I purchased 10 x Steenbergs Almond Extract 100ml from thehealthbay.com on the 2/8/13. I received a delivery a few days later but was 1 bottle short. After two weeks of contacting the customer service team they have still not looked into the shortage. I have asked on numerous occasions for a refund or a bottle to be sent to rectify the shortage. They have refused to do this to date. They are happy to take your money and short supply you, knowing they are making an extra few quid!! Apart from the… Read Full Review

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Kellyd11's Response to LiamBelton's Review

Written on: 23/01/2014

They never returned any of my calls as promised neither, when I take them to court I will be sure to add in the £10 call charges.

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“NEVER AGAIN !!!”

Written on: 26/06/2013

Ordered an item 15/06/13, price on a par with other retailers. Wish I had checked reviews out first of all. Item did not arrive and have contacted them numerous times to either send a replacement or refund. Not a single response, so I opened a dispute through paypal ( method I paid ) they have not responded to them either. I then received an email asking me to wait until the end of the week (item should arrive by 22/06/13) Guess what...nothing. I then receive another email today from the exact… Read Full Review

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Texas2318's Comment

Written on: 27/06/2013

I am experiencing the exact same problems, ordered on June 13th and still waiting despite numerous calls to their "customer service" dept who continually ask me to wait until the end of the week but it still never arrives! Steer clear of these rogues, I will never ever use them again! I am giving them until tomorrow (28th) before I try for a refund through my credit card company!

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Kellyd11's Comment

Written on: 23/01/2014

They tried telling me that I returned my item the the wrong address, then they said they will only partially refund me, now no refund.

It's just LIES after LIES with Thehealthbay.

See them in court.

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★★★☆☆
The Health Bay - www.thehealthbay.com

“ British Nutrition Supplements in India”

Written on: 01/06/2013 by veersingh12345 (5 reviews written)

Get online british nutrition supplements in india and get the big discount on healthcare products. Buy online huge range of healthcare products like british nutrition, british nutrition whey protein, british nutritions india, british nutrition xtra gainer, british nutrition xtra mass, british nutrition power protein, and british nutrition supplements. Free shipping and COD available… Read Full Review

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Texas2318's Response to veersingh12345's Review

Written on: 27/06/2013

I am experiencing the exact same problems, ordered on June 13th and still waiting despite numerous calls to their "customer service" dept who continually ask me to wait until the end of the week but it still never arrives! Steer clear of these rogues, I will never ever use them again! I am giving them until tomorrow (28th) before I try for a refund through my credit card company!

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“Cancels orders”

Written on: 06/04/2013

I bought some Matcha green tea via Amazon from this company the price was really good, but obviously to good, as the next day I received an e mail telling me my order had been cancelled, when I checked the site, the price had doubled. Not good customer relations at all, would never touch this company again… Read Full Review

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“terrible customer service”

Written on: 21/07/2012 by Ayarin (1 review written)

Having read the other reviews, I'm sure this company is good when the everything goes smoothly. But if something goes wrong, customers should count on their customer service, which was not the case for me. I did not receive the delivery as I work full time, and "missed the delivery card" was not left by ParcelForce. When I contacted ParcelForce to arrange the re-delivery, they said it was sent back to thehealthbay even though ParcelForce's website said the parcel was in their depot at the time… Read Full Review

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Jgoodge's Response to Ayarin's Review

Written on: 20/08/2012

Fantastic price and speedy free delivery!! What more could you ask for.

I brought a Maximuscle product which are always well over priced, the Healthbay gave me a 33% discount and a free shaker.

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“customer service”

Written on: 25/06/2012

Bad customer service and the 5 star reviews on here look so fake… Read Full Review

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“Don't use this company!”

Written on: 20/06/2012

I would strongly recommend you go somewhere else for your supplements. I ordered a packet of protein bars only for them to turn around and say that they cannot send the item because they had incorrectly put it on amazon. Not particularly my fault! However they refused to admit an error and instead just cancelled my order. Avoid at all costs!… Read Full Review

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“18 days and still waiting...”

Written on: 12/06/2012 by m_k_j (1 review written)

Absolutely horrible company. I placed my order 18 days ago, and still didn't receive anyhing (except for empty promises from THB telling me things would get to me any day). So unless you're happy to wait for ages, buy your stuff somewhere else… Read Full Review

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★★☆☆☆
The Health Bay - www.thehealthbay.com

“Had no reponse and had to chase up for an update.”

Written on: 08/06/2012

On Monday 28 May, I order a Gainer supplement and the order went through fine. After 2 days of not receiving update or delivery details, I called up and spoke to David who told me that they're out of stock. An email or phone call would've been appreciated instead of having to chase it up myself. Won't be using this site again… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“Excellent product!”

Written on: 18/05/2012 by AlbertM (3 reviews written)

Read reviews stating they worked immediately but did not really believe it. Very pleasantly surprised to discover that all reports are true. Had been suffering a particularly bad bout of IBS and bought these in desparation… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“WOW, WOW AND WOW!”

Written on: 10/08/2011 by oliverjannati (1 review written)

I can not believe I have just received this level of service off of a company I have never heard of before! I am always sceptical of reviews I read on the internet as they could be written by the company itself, but The Health Bay delivered impeccably. Quicker than 48 hours and I delivered late in the evening the night before last and it got to me at 2:30pm today at work! Seriously WOW! Only Negative... How on earth am I to take the 6KG USN Muscle Fuel MASS home today!? I will 100% be coming… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“Good prices, excellent delivery”

Written on: 25/06/2011

Was looking for a 1-litre bottle of Dr Bronner's liquid castille soap on the web. The Health Bay was the only store that carried it...and at an excellent price. I placed my order, selected standard delivery, and it arrived within only 48 hours! I was impressed by how meticulously it was wrapped for safety. Overall, this was a great shopping experience -- great prices, fast delivery and carefully packed. Highly, highly recommended!… Read Full Review

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★★★★☆
The Health Bay - www.thehealthbay.com

“Great healthcare collection”

Written on: 17/06/2011 by carriethoms (1 review written)

The site is easy to use. 'has a rich collection of healthcare products. The products are nice and speaks of quality… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“found the service to be great and smooth. ordered over...”

Written on: 16/05/2011

found the service to be great and smooth. ordered over the bank holiday and it arrived on Saturday well packed and everything. they followed everything up when i sent an email and thought they were really good as treated me like a customer should always be treated. I know a lot of my friends will now use them because they seem to be show cheap, but more importantly very reliable… Read Full Review

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★☆☆☆☆
The Health Bay - www.thehealthbay.com

“Well, WATCH OUT everyone, if you ever have a problem...”

Written on: 09/05/2011

Well, WATCH OUT everyone, if you ever have a problem with this company. I ordered some jars of nut butter from this company which I saw on their site as weighing 250gms each. My order invoice showed this weight, and so did my delivery note. However, the jars were actually only 170gms! I would not have bought the jars if I had known this as the price was not that competitive. The company just said that I had paid the right price of that size of jar, and did not see that they had, albeit… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“I thought the service was excellent and the prices...”

Written on: 04/04/2011

I thought the service was excellent and the prices extremely competitive. I will definitely recommend this site to people. Thehealthbay is a top site in my opinion… Read Full Review

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★★★★★
The Health Bay - www.thehealthbay.com

“i live in ohio in the US and i cannot get a hold of a...”

Written on: 23/12/2010

i live in ohio in the US and i cannot get a hold of a brand called Weider Nutrition so I found it on thehealthbay.com and asked if they could ship it. Well i just received my order today all the way from UK...i'm impressed and thought they did a great job. thanks dudes and keep up the good work!!!… Read Full Review

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