Payday UK Reviews - www.paydayuk.co.uk

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Latest Reviews

★☆☆☆☆

“No response to complaint after 10 weeks. ”

Written on: 09/06/2016 by Jackster123 (1 review written)

I complained to PDUK about unaffordable and irresponsible lending on 1/4/2016. they acknowledged my complaint, and have ignored me ever since. I have chased the complaint many times, and been told that they are still dealing with complaints from January, so I dont expect any resolution soon. I have passed the complaint to the FOS, but so far PDUK have also ignored the ombudsman. I am certainly not alone. PDUK seem to have ingrained irresponsible lending practices that have gone on for many… Read Full Review

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★☆☆☆☆

“A joke ”

Written on: 08/06/2016 by Destinee340 (1 review written)

After being a customer of theirs for years I put a complaint in as I had been given these loans whilst in financial difficulties which has made my situation worse and my finances have spiralled out of control, eventually having to borrow month by month to survive. They had 8 weeks to resolve the complaint 10 weeks later and still haven't resolved it!! Ignore my emails will not respond to any correspondence I've sent then so I've now sent it to the ombudsman. They dont follow there own company… Read Full Review

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★★☆☆☆

“Has gone downhill”

Written on: 21/05/2016

I would have left a really good review, as I have had loans from these guys before and it was always easy and straightforward..However, this morning I applied for £100 at 9am, got approved as always, signed everything online..and 7 hours later I still haven't got the money in my account...No email..nothing. I am less than impressed now. Never had any problems before, but lately I have read reviews that this happens to a lot of people. So, I am sorry but I can't recommend these guys any more… Read Full Review

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★☆☆☆☆

“AVOID THESE !!!!!!!!”

Written on: 04/05/2016 by 241Barry (1 review written)

Don't trust these sharks....They just want to make money out of poor desperate people, they don't care if they hurt you along the way. Customer service lie, make up stories then blame the customer.... AVOID THESE !!!!!!!!… Read Full Review

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★☆☆☆☆

“approved loan”

Written on: 10/04/2016 by Mhwheeler26 (1 review written)

When you apply its says you are approved it even asks you sign the agreement and says the funds will be deposited in an hour....., only later do you find you are infact preappoved subject to final checks. Then you find yourself waiting for days with no information at all. I think they should 1. Say you are preapproved not approved and 2. Tell you if you havent passed credit checks and not just leave you hanging on with no correspondence or clarification. Very poor company based on point… Read Full Review

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★★★★☆

“No problems here”

Written on: 12/03/2016 by Potterpg62 (1 review written)

I've used them twice now for different amounts. First time took a little time to go through, but had the money promptly the next day. Managed to early settle which wasn't a problem. Second time I used them was simple. Just applied for the amount, contracts were emailed and the money was in my account within 3 hours. Sometimes they are tough to get hold of, but when I had an issue the person I spoke to sorted it out quickly and efficiently with no problems (My debit card had changed, and I… Read Full Review

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★★★★☆

“No problems here”

Written on: 12/03/2016 by Potterpg62 (1 review written)

I've used them twice now for different amounts. First time took a little time to go through, but had the money promptly the next day. Managed to early settle which wasn't a problem. Second time I used them was simple. Just applied for the amount, contracts were emailed and the money was in my account within 3 hours. Sometimes they are tough to get hold of, but when I had an issue the person I spoke to sorted it out quickly and efficiently with no problems (My debit card had changed, and I… Read Full Review

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★☆☆☆☆

“DONT DO IT”

Written on: 01/01/2016 by 74Noble (1 review written)

Dont read all the good reviews, all are made by them!!!I've called them and they charged me with 50£ just for a phone call!!After you apply they are telling you to call at a phone number to finalise your loan>… Read Full Review

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★☆☆☆☆

“Slow and distressing service ”

Written on: 21/12/2015 by Cadend270 (1 review written)

I took out a loan in OCT and revived it two days after the confirmation date. The loan was due to be payed back in Nov, i received an email saying the loan could not be taken form my account and to log into my Payday UK account to make the payment, i proceed to do this and the website said it did not recognize my details, i then contacted the customer care team on Live chat and via phone. I was told through both forms of contact that my details were not recognized and i should email in a proof… Read Full Review

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★★★☆☆

“Unsure what is going on.”

Written on: 16/12/2015 by Campbell43 (1 review written)

I applied for a £100 loan received it fine. Payed off in a week. I then applied for another loan £300 approved received it fine. I then got lucky and won a football bet and needed a higher loan but didn't want to be declined but applied was accepted. Now waiting after having to now add documents even though I have had two previous. Have to wait for the validation team which seem to be non existent. But yet I've already signed documents about the loan. It makes no sense. Anyone been through… Read Full Review

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★☆☆☆☆

“Horrendous company - steer clear at all costs. They...”

Written on: 12/12/2015 by IDFraudVictim (1 review written)

Horrendous company - steer clear at all costs. They lent some money to a someone who got hold of my personal details without making any proper checks on the loan, and paid the money into their account (not my account). They then ran for the hills with Payday UK's money. As a result this company has put a default against my credit score, which is preventing me take out any credit. Getting this removed is proving nearly impossible as this organisation is far more interested in trying to recover… Read Full Review

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★☆☆☆☆

“absolutely rubbish customer service ”

Written on: 01/06/2015 by globetrotter021 (1 review written)

absolutely rubbish customer service… Read Full Review

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★☆☆☆☆

“Change of mind”

Written on: 13/04/2015

Used this place countless times always paid early or on time now I have to prove that the card registered is my card! To my bank account but it was fine when I relayed them waste of time… Read Full Review

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★★☆☆☆

“Difficult”

Written on: 21/03/2015 by Michaelw276 (1 review written)

I got into arrears with these guys a while back, communication was awful or absent, settled with my DMP with them but now they are still after more money, not sure what has happened there, offered to pay off the remainder £80 and am finding it hard to just call and pay it without a list of questions about what I earn and where I work and my expenditure, I am trying to pay them, I am not wanting to borrow, but I don't see why they should know the address of where I work! The guy said it was to… Read Full Review

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★☆☆☆☆

“Shockingly bad ”

Written on: 14/03/2015 by txBlevins224 (1 review written)

I applied for a loan of £100 for just 14 days and got "approved" Read all the online documents submitted my bank deals and signed for the loan online. 5 hours later no money in my account still. So thought ok I'll wait for the next day. Still no money not even a phone call!! So I rang there expensive number and spoke to someone and everything sounded promising and said a couple of final checks on the system will be made and funds will be deposited at 1pm... Then I later get an email asking… Read Full Review

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★☆☆☆☆

“started well”

Written on: 22/02/2015 by aboothroyd1962 (1 review written)

I have had 3or 4 loans from payday uk and every thing went smoothly but this time I applied I was past from one person to another one minute my loan was approved and signed for and ready to be deposited now it can't be processed I know they have to be carefull but this is ridiculous… Read Full Review

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★☆☆☆☆

“pay day uk”

Written on: 03/02/2015 by giHealy104 (1 review written)

Told me money would be payed then they wanted proof of adress sent them then tey wanted bank statement that i sent in previos when they told me i was approved kept moving goal post.in the end i told them to forget it 10 days down the line… Read Full Review

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★☆☆☆☆

“Rude, Misleading, Illegal?”

Written on: 28/01/2015 by 154Gordon (1 review written)

Say your loan is accepted, do not contact you with any information. Once you contact them, they will 'reconfirm' your information, claim it does not match there records. Then close your application. Arrogant rude staff. Took my business elsewhere. Laughable at best if I could give 0 stars i would… Read Full Review

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★★★★☆

“Fast helpful”

Written on: 17/09/2014 by 498Ogle (1 review written)

Not sure why it's getting so much hate, applied at half 11 money was there by 12pm first time using them and so far so good!… Read Full Review

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★★☆☆☆

“They have gone down hill”

Written on: 24/08/2014

At first they were ok but when you ring them to pay it back early they want to know the ins and outs of everything. There abrupt on the phone. Then they don't let you pay it early. Now I get get refuse if I have applied for another loan in 30 days… Read Full Review

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