Next Wedding Gift List Reviews

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Next Wedding Gift List

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Latest Reviews

★☆☆☆☆

“Not a Wedding Gift List”

Written on: 17/06/2015 by FionaP13 (1 review written)

The list itself was easy to find and use. Purchased item, gave name to go with gift and a personal message. Then it went wrong: Item delivered to me! Why? I did not ask for the gift to come to me - indeed there was no such choice. Phoned and someone more senior was to phone me back. Didn't happen so phoned again and got cut off.Sent e-mails x 2. Phoned again and again cut off but they phoned right back this time. They tell me that this is how wedding lists work i.e. gift to guest to wrap and… Read Full Review

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★☆☆☆☆

“apalling customer service from next”

Written on: 16/02/2014 by richies1985 (1 review written)

we set up our wedding gift list with next as the products were nice and reasonably priced for our guests. we then found out that the guests had to have the gifts delivered to their address which was pointless as the idea was so that the guests did not need to carry gifts to the wedding and they were charged 5 pounds for delivery when we had brought next 900 pounds in business with taking our giftlist out with them. We tried to call next to see about other options as some of the gifts were… Read Full Review

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★☆☆☆☆

“Appalling - Does Not Work”

Written on: 02/10/2013 by LadyCatalyn (1 review written)

I wish I had read these reviews before we signed up with Next Gift List. I agree with all other reviewers. The Next service is awful. Initially we spent a long time adding items to our basket to transfer to the list but each time it kept crashing and logging us out and we had to repeat the process. We did this several times. The list is difficult to manage and the website is not user friendly. Two days before the wedding one of my guests told me all of the items on the list were out of stock… Read Full Review

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★☆☆☆☆

“Don't bother”

Written on: 27/08/2013

My fiancé and I spent a couple of evenings choosing items using the gift selector (which itself was easy to use). In the end we chose more items than guests knowing that there might be the odd item that would be out of stock and to give our guests an option. During the run up to the big day we would allow ourselves a peek at the list (just out of curiosity) and noticed that only a few of the items had been bought. We put this down to our friends wanting to leave it nearer the big day and… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 09/08/2013 by Jonikil (1 review written)

Built my gift list online. Guests had difficulty ordering 2 mirrors delivered broken! Many items out of stock Delivered in a very impersonal way Delivered a wrong item/ cheaper item that what was bought All in all a very poor service! Put unnecessary stress prior to the wedding… Read Full Review

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★☆☆☆☆

“dont waist your time”

Written on: 02/06/2013

My daughter choose next gift list for her wedding gifts. Many of her guests have not been able to order gifts,as the site is rubbish. My niece ordered 2items one came,the other was out of stock. When we rang to enquire when it would be back in stock they said its never comming back into stock. No one thought it manners to inform my niece of this. Lost of guest said the site froze when they tried to pay,and in the end they just give up. When l phoned customer service about the problem,she just… Read Full Review

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★☆☆☆☆

“Site does not work!”

Written on: 10/05/2013

Ive just spent half an hour on the NEXT gift list site trying to buy a wedding gift for friends. After selecting my gifts I moved on to the payment section. They not only wanted to charge delivery but when I tried to select "Process payment" nothing happened. Ive had to abandon my order and will have to just give them cash instead. What a waste of time! Not impressed!!… Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 13/11/2012 by AnneWoodScotland (1 review written)

I tried to buy my cousin a present from her Next wedding list and this woman called Christine at the Gyle, Edinburgh could not be bothered serving me, didn't seem to know what she was doing and kept telling me to go to another store or go home and look again. I asked for a manager and managed to get what I was looking for. Really disappointed. I am a very good customer of next and do not like being treated like this!… Read Full Review

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