Next Wedding Gift List Reviews

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Next Wedding Gift List

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Latest Reviews

★☆☆☆☆

“apalling customer service from next”

Written on: 16/02/2014 by richies1985 (1 review written)

we set up our wedding gift list with next as the products were nice and reasonably priced for our guests. we then found out that the guests had to have the gifts delivered to their address which was pointless as the idea was so that the guests did not need to carry gifts to the wedding and they were charged 5 pounds for delivery when we had brought next 900 pounds in business with taking our giftlist out with them. We tried to call next to see about other options as some of the gifts were… Read Full Review

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★☆☆☆☆

“Appalling - Does Not Work”

Written on: 02/10/2013 by LadyCatalyn (1 review written)

I wish I had read these reviews before we signed up with Next Gift List. I agree with all other reviewers. The Next service is awful. Initially we spent a long time adding items to our basket to transfer to the list but each time it kept crashing and logging us out and we had to repeat the process. We did this several times. The list is difficult to manage and the website is not user friendly. Two days before the wedding one of my guests told me all of the items on the list were out of stock… Read Full Review

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★☆☆☆☆

“Don't bother”

Written on: 27/08/2013

My fiancé and I spent a couple of evenings choosing items using the gift selector (which itself was easy to use). In the end we chose more items than guests knowing that there might be the odd item that would be out of stock and to give our guests an option. During the run up to the big day we would allow ourselves a peek at the list (just out of curiosity) and noticed that only a few of the items had been bought. We put this down to our friends wanting to leave it nearer the big day and… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 09/08/2013 by Jonikil (1 review written)

Built my gift list online. Guests had difficulty ordering 2 mirrors delivered broken! Many items out of stock Delivered in a very impersonal way Delivered a wrong item/ cheaper item that what was bought All in all a very poor service! Put unnecessary stress prior to the wedding… Read Full Review

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★☆☆☆☆

“dont waist your time”

Written on: 02/06/2013

My daughter choose next gift list for her wedding gifts. Many of her guests have not been able to order gifts,as the site is rubbish. My niece ordered 2items one came,the other was out of stock. When we rang to enquire when it would be back in stock they said its never comming back into stock. No one thought it manners to inform my niece of this. Lost of guest said the site froze when they tried to pay,and in the end they just give up. When l phoned customer service about the problem,she just… Read Full Review

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★☆☆☆☆

“Site does not work!”

Written on: 10/05/2013

Ive just spent half an hour on the NEXT gift list site trying to buy a wedding gift for friends. After selecting my gifts I moved on to the payment section. They not only wanted to charge delivery but when I tried to select "Process payment" nothing happened. Ive had to abandon my order and will have to just give them cash instead. What a waste of time! Not impressed!!… Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 13/11/2012 by AnneWoodScotland (1 review written)

I tried to buy my cousin a present from her Next wedding list and this woman called Christine at the Gyle, Edinburgh could not be bothered serving me, didn't seem to know what she was doing and kept telling me to go to another store or go home and look again. I asked for a manager and managed to get what I was looking for. Really disappointed. I am a very good customer of next and do not like being treated like this!… Read Full Review

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★☆☆☆☆

“Terrible service! ”

Written on: 01/07/2012 by Laurag93 (1 review written)

I used next gift list for my wedding and it was terrible from day 1. I was unable to add items to my list without calling them as the site was not working properly. Guests were complaining that they had to pay delivery. I was told I could have all the items delivered in one go but next don't even offer this service. Therefore gusts had to bring large items to the wedding and wrap themselves. Over half the items on my list were out of stock and no one bothered to call me! I called to complain… Read Full Review

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★☆☆☆☆

“This site is rubbish, I asked them to change the...”

Written on: 30/10/2010

This site is rubbish, I asked them to change the password for lists 2 weeks ago they said they would after 4 phone calls they said they could change it but it would not save changes. Also when you go to view the gift you just get a blank box up. They were also told about this 2 weeks ago they said they would tell their technical dept. so far nothing… Read Full Review

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★☆☆☆☆

“Avoid Next Gift list.. the site doesnt work, guests...”

Written on: 12/09/2010 by septbride (1 review written)

Avoid Next Gift list.. the site doesnt work, guests are having to call me because orderes wont go through, the option to see the gifts doesnt work, this has supposed to be fixed, still waiting on it after 3 weeks and no call backs. Just had to call again tonight, staff unhelpful and not intrested in my problems, can the customers not just take a note of the item number and order it through the directory was the advice.. whats the use of that !!! They are the only gift service that charges… Read Full Review

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★☆☆☆☆

“We were totally disappointed with Next Wedding Gift...”

Written on: 27/08/2010

We were totally disappointed with Next Wedding Gift List. Not only were multiple lists created, most of the Next Stores in the South East didnt know how to deal with a list, Guests had to pay for delivery, there was no gift wrapping facility, half of our items were discontinued without being informed, guests were ordering and paying for gifts and we never recieved them, items were bought and not taken off the list and when we addressed all these issues with Next we were met with rudeness… Read Full Review

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