Woodfarm Kennels & Cattery Dudley Reviews

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Woodfarm Kennels and Cattery Dudley
★★☆☆☆
1.9
23.0% of users recommend this
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Latest Reviews

“Very Happy”

★★★★★

written by Lilleyvan53 on 03/12/2023

This is our dogs 2nd stay at Woodfarm and we are extremely happy with how he has been looked after. He loves to play and cuddle and it looks like he's had lots of both. Staff are very friendly and caring. He even came home with a new toy this time. Will definitely be using Woodfarm again.

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“NEVER AGAiN”

★☆☆☆☆

written by Stevenson326 on 30/10/2022

MY POOR BABY GIRL LOST NEARLY 2 KG IN A WEEK SHE WAS SO UNKEMPT AND UPSET WHEN WE COLLECTED HER HER COAT WAS IN A TERRIBLE STATE HER COLLAR WAS MISSING SHE HAS FUR MISSING FROM HER EARS AND SORE FEET SHE EAT HER FOOD LIKE IT WAS THE LAST SUPER SO WAS OBVIOUSLY REALY HUNGRY SHE NOW HAS GASTRO SO WILL BE VISITING THE VETS TODAY HOW DARE YOU DO THIS TO MY PRECIOUS BABY GIRL I HAD MY SUSPICIONS WHEN I CALLED AS THE WOMAN KEPT SAYING HES OK HE IS A GIRL SO NOW I KNOW WHY YOU OBVIOUSLY KNOW NOTHING ABOUT MY DOG AND WAS JUST GIVING ME A LOAD OF BULL !! NEVER EVER AGAIN AVOID AT ALL COSTS

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“Not impressed”

★☆☆☆☆

written by Howth on 15/11/2020

Left my cat there for 14 days. Conjuntivitis after 5 days resulting in vets fees. On collection, advised he had been bitten? Bald area below right eye with three healed small spots. My cat has not been to a vet with the exception of annual vaccinations. First and last time.

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“Doggy Holidays”

★★★★★

written by on 15/05/2018

Just collected my fur baby from her 3rd stay this year. Its like her 2nd home. The staff are great with her as she is quite timid but they sit with her and hand feed her to make sure she eats. She has even put on weight during this last stay. Highly recommend this place if you are looking for a top class doggy hotel

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“Awful”

★☆☆☆☆

written by on 21/08/2016

Took my cat to this cattery to stay for just over a week. Wish I hadn't. The website is really lovely and says you are welcome to look around the cattery but when I got there and asked, the woman there was really rude and abrupt and said they don't encourage viewing the cattery, she was really determined for me not to see it which rang alarm bells. Anyway, when we picked up our cat and got home she was ill, sneezing, coughing, shaking and really thin. Her eyes had discharge coming out of them, this wasn't mentioned to me when I picked her up, the woman couldn't grab my money off me quick enough and get me out, she also charged me for 10 days even though my cat had only had 8 full days. Her carry cage came back FILTHY and it stunk, washed it all immediately. I have never seen my cat drink and eat so much since she got home, it's like she hasn't been fed all week. Absolutely disgusting, all they care about is taking your money and leaving your animal to starve and become ill and not tell you. NEVER AGAIN

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“Appalled ”

★☆☆☆☆

written by hoMunn6 on 18/08/2016

We left our happy standard poodle for 14 nights, I rang every couple of days and they always said he has eaten, had a walk and is a very chilled dog... Which we totally agreed with! OMG when we collected him he couldn't wait to get out of here, he had lost masses of weight to the point where you could see is ribs and pelvic bones, they give me is bed which was damp and screwed up in a bag which then went straight in the bin! . When we got him home he was so dehydrated and hungry, I wouldn't mind if they had said he wasn't eating much I would of gladly paid extra for chicken etc which they do say that they have which I think is a lie! I find it odd that it is CASH ONLY and no receipt , NEVER AGAIN there is better kennels out there.

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“Awful”

★☆☆☆☆

written by HeavenFitzsimmons289 on 18/10/2015

Cat came out so sick he spent 2days in hospital and they never noticed.Nasty attitude when contacted to find out why and it couldn't have happened in their cattery well over 20years we have used them and recommend never ever again

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“Wood farm kennels”

★☆☆☆☆

written by kkWyatt408 on 01/09/2015

absolutely dreadful, our dogs have caught mange and been seriously ill since there visit, they mixed the dogs up and the male appeared to have had his tail broken. This experience has caused constant vet visits for the last 3 months and £700 so far in bills Very unhelpful and uncaring about the state of our dogs when we collected them, would not take any resposibility . Would never recommend for anyone to use

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“No problems at all”

★★★★☆

written by Ruben1970 on 29/09/2014

we keft our two cats, who have never been in a Cattery before, with woodfarm, we called in the off chance before we booked in as any good Cattery will just let you see kennels at any time, we were taken through to 'rooms' and shown round, they had a shelf for beds, a little armchair and scratching post, and plenty of room to move about as we have one very large cat, the cats there at the time were all chilled out and none looked stressed, kennels were very clean, our cats came back unstressed and I think one had put on weight, will have no hesitation to take them back, and would recommend them any time,

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“my dog came home dehydrated”

★☆☆☆☆

written by HallieSimmons450 on 09/08/2014

My dog was in these kennels for 14 days and I got her back desperately thirsty. I took her home and put her in the back garden. she pee'd a very small amount of concentrated urine and then had 2/3 bowls of water over the next few hours. I was also concerned that the staff were extremely reluctant to let me see her living conditions when I dropped her off and, on picking her up, they refused to unlock the gate so that I could look for her blanket which they had lost. A good kennel should not be worried about owners seeing the facilities. NEVER AGAIN.

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Gleynis's Comment

Written on: 10/08/2014

I am shocked to here this I have been using these kennels for many years and have always had a very pleasant experience. My dog has epilepsy and the staff have always cared for him for all his needs. I have recommended these kennels to many of my friends and family all of whom have also had great experiences.

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“Disgusting Attitude And Approach”

★☆☆☆☆

written by Brimat on 05/08/2013

Wish we'd read other reviews, just collected our dog and two words.... NEVER AGAIN All they did was criticise him when we were collecting him about how vicious and nasty he was. This is a seriously placid and chilled out dog, the very same dog who 10 days earlier they made a massive fuss of, calling him the "most gorgeous dog ever" and saying how beautiful and "soft" he was as the tickled his belly when he rolled over for them. What has changed in 10days? Well our dog is now a nervous wreck, cried all the way home, and has seriously lost weight. This place is disgusting - all they care about is your money, I doubt the dogs even get walked or fed by the look of it. Wish we'd never even discovered the place. Do yourself and your dog a favour, go anywhere but here

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“So unhelpful, shameful”

★☆☆☆☆

written by on 05/01/2012

Staff rude and only interested in the money. Never again.... I wouldn't let them look after the slugs in my garden. No trust from their side you provide them with your beloved animals and yet they won't accept cheques or credit cards, cash only and wouldn't wait for me to go to the bank.Said if we were a minute late they had to go to catch a bus!!!. Were the kennels left with no staff, of course not it was all about the money. Finally collected one dogwho was dirty and unbrushed, and one thin cat....never again

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“My dog stayed here,for 5 nights and came back injured...”

★☆☆☆☆

written by on 25/08/2010

My dog stayed here,for 5 nights and came back injured and traumatised.
The kennels wouldn't provide me with any information with regard to how he was injured,What veterinary treatment was received if any,What he was fed as he came back having lost significant amount of weight and had bad diarrhoea and what he had been sprayed with on leaving the kennels.
I'm appauled at this kennels and it's owners,i hope this review prevents other dog/cat owners paying to have your pet hurt and neglected by these dishonest people.
Had to give 1 star as it isn't possible to leave 0 or minus stars.

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