The Currency Club Reviews - www.thecurrencyclub.co.uk

★★★★★
4.9 / 5
1283
98.4% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 28/05/2015 by Armstrongpy1955 (1 review written)

First time I have ordered cash online and will not hesitate to do so again. The Currency Club offered the best rates and delivery time was outstanding… Read Full Review

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★★★★★

“Fantastic Service!!!!”

Written on: 27/05/2015 by Colemanu67 (1 review written)

My partner and I are off to the USA on Saturday (30th), The Currency Club had the best rate by far so we ordered the cash on Friday expecting it to arrive on the Tuesday it was delivered Special Delivery on Saturday!!! Incredible Service we will definitely be using TCC for all money orders!!!! Thank You Currency Club!… Read Full Review

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★★★★★

“Excellent”

Written on: 27/05/2015 by JHebb (1 review written)

This was done in a rush as I almost forgot. No need to worry, everything worked beautifully. Could not be faulted as a service. Efficient, excellent rate and so quick. Will tell everyone especially those who generally don't buy inline. Absolutely nothing negative to say. Thanks… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/05/2015 by Somervillejk310 (1 review written)

So easy to use. Very competitive exchange rates. Fast efficient service. My first time ordering currency on line but won't be my last. Thank you… Read Full Review

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★★★★★

“Great service, good rate”

Written on: 27/05/2015

Having found this service on line I checked the reviews as I was wary of using an on line service I hadn't heard of before. My experience mirrors the positive reviews I found. Very easy to order on line and the currency arrived within one working day. Text sent to say it was on its way the night before and delivered by Royal Mail as promised. A very efficient service with a competitive exchange rate… Read Full Review

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★★★★★

“Great Service ”

Written on: 27/05/2015 by VinceDrury (1 review written)

Great service from ordering it and being able to track it to receiving it. And will definitely be using again and telling everyone I now about the service I received. And… Read Full Review

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★★★★★

“Trustworthy”

Written on: 22/05/2015

I was very wary about using a company I had not heard of before but phoned my bank and asked them if the money did not come through would I be Ok. After being reassured I took the plunge and ordered our currency. I did not go for next day delivery but specified a date. The night before an email arrived from Royal Mail to tell me it was on the way and I could track it. Sure enough the next morning postie was ringing my bell with the money in it envelope, All there and correct, how easy and… Read Full Review

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★★★★★

“the place to buy your currency”

Written on: 20/05/2015

ordered on Friday delivered Saturday, good mix of denominations, amazing service. searched for best rate and currency club came out top. I would definitely recomend… Read Full Review

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★★★★★

“Very Good”

Written on: 20/05/2015 by jollywell (1 review written)

Easy to order and received as requested. Would recommend… Read Full Review

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★★★★★

“Great service”

Written on: 20/05/2015 by Dario92 (1 review written)

From start to finish this was completely hassle free and the delivery was very quick. I will certainly use this site again and would have no hesitation in recommending to anyone… Read Full Review

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★★★★★

“Great service”

Written on: 18/05/2015 by Cierra135 (1 review written)

Was a bit apprehensive about ordering online but the exchange rate for Canadian dollars was the best I could find and all reviews seemed good. Placed the order on Sunday, received a confirmation e mail from currency club and also delivery info from Royal mail. Currency was delivered Tuesday morning. Asked for mixed notes and got quite a few big ones so next time I would select small denominations… Read Full Review

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★★★★★

“Excellent service”

Written on: 17/05/2015 by Coleman82 (1 review written)

Easy to use, speedy delivery & rate better than any I could find! Will use again… Read Full Review

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★☆☆☆☆

“Never received”

Written on: 16/05/2015 by Ihatecurrencyclub (1 review written)

This service has been awful, I never received my order and have not been refunded and it has been an entire month! Originally, I attributed the loss of the package to Royal Mail, as I had a tracking number but the length of time this has taken to process is absurd! It has been a full month since I was SUPPOSED to receive my order and I have heard nothing. Every time I call Currency Club, I am told that they need to check with the post office and my call will be returned, yet it never is. I have… Read Full Review

Tccresponse's Response to Ihatecurrencyclub's Review

Written on: 27/05/2015

Thank you for your feedback.

We are sorry that you had to wait some time before we could reimburse you.

However, we must give Royal Mail the opportunity to complete their investigation and as soon as Royal Mail had reached a conclusion you were reimbursed.

The team did keep you informed via email and call but it did take the Royal Mail some time to complete their in house procedures. We do use them for all our UK wide deliveries and we need to work with them so they can ensure any issue on the delivery front is not repeated.

As a company we do try our very best to make the process of ordering travel currency online as efficient as it can be. We do hope you will give us the opportunity to prove to you that our service is very good before your next trip.

Kind regards,

TCC

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★★★★★

“Competative rates and great service”

Written on: 15/05/2015 by Eddiev116 (1 review written)

Very good exchange rates are offered, simple to activate and prompt delivery in currency denominations requested… Read Full Review

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★★★★★

“Great Service”

Written on: 15/05/2015 by Malloynu330 (1 review written)

As a first time member we found The Currency Club excellent and would certainly recommend it to others. Phil Green… Read Full Review

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★★★★★

“First class sevice in all aspects,would definitely use...”

Written on: 15/05/2015 by MackenzieBates (1 review written)

First class sevice in all aspects,would definitely use again… Read Full Review

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★★★★★

“great currency service!”

Written on: 14/05/2015 by mandalou (1 review written)

Great rate, fast service, mixed notes, as requested, fast delivery. Will definitely use again… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 13/05/2015 by AnayaMitchell388 (1 review written)

I found this site by accident and must admit I have always been a bit wary of ordering currency online but was pleasantly surprised. I really can't believe how good the service was - in fact a lot of other companies could learn from them. They were excellent from start to finish. I would have no hesitation in using them in future and recommending them to friends and family. The site was very easy to use and the emails from the Currency Club and also Royal Mail kept me informed every step of… Read Full Review

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★★★★★

“Quick & Simple with Great Rates”

Written on: 13/05/2015 by crazyshane787 (1 review written)

At first i wasn't sure whether to trust an online company to deliver the Euros till i came across this one, i thought the exchange rates were too good to miss. when i was shopping around the highest i found was 1.3462 and this site was offering at 1.3632. once i completed my order i got one email saying order confirmed, then a second saying it was being being dispatched and it arrived the day it said it would :) i have already put in a second order for the Euros to pay for car hire. A*… Read Full Review

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★★★★★

“Very pleased”

Written on: 13/05/2015 by Thailandtom (1 review written)

Was very wary of ordering currency online but need not of been. Ordered Tuesday am received Wednesday am, fully tracked post office service. Great rates and free postage. Would definately recommend. Thank you currency club for a faultless service… Read Full Review

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