The Currency Club Reviews - www.thecurrencyclub.co.uk

★★★★★
4.9 / 5
1845
98% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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The Currency Club www.thecurrencyclub.co.uk

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Latest Reviews

★★★★★

“Exchange currency”

Written on: 27/08/2016 by Reyesee316 (1 review written)

Very good service and very good rates. Money arrived when stated and very helpfull staff. 5 out of 5 guys Would recomend to any one … Read Full Review

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★★★★★

“Straightforward and Reliable”

Written on: 26/08/2016 by Greenstock (1 review written)

We have used Currency Club several times and found the experience highly satisfactory. The exchange rates are fine, the procedures are clearly explained and the delivery is amazingly quick… Read Full Review

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★★★★★

“Excellent Service”

Written on: 24/08/2016 by BelindaDuggan (1 review written)

I got my order in about 2 minutes before the deadline for next day delivery and had my currency before 12 the following day. Can't fault the service… Read Full Review

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★★★★★

“Impressed from Market Harborough”

Written on: 23/08/2016 by Cliffcrook (1 review written)

Thank you currency club. Received my euro's this morning 10 am Very impressed with the speed in which came, and the way you dealt with the order. Thanks will you use again, and recommend you to all of my friends… Read Full Review

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★★★★★

“Great service”

Written on: 22/08/2016 by Gibson363 (1 review written)

Ordered currency Friday morning and it arrived Sat morning 7.30am. Got a good exchange rate as well. Highly recomended… Read Full Review

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★★★★★

“Brilliant service once again. ”

Written on: 21/08/2016 by Maloney375 (1 review written)

Second time I have used the Currency Club for my holiday money, ordered Thursday morning, delivered Friday morning. Received small notes as requested, can't fault service at all, and will defiantly use again… Read Full Review

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★★★★★

“Excellent, speedy 1st rate service.”

Written on: 19/08/2016 by Jewels1958 (1 review written)

After checking Euro rates for a number of days, decided that ' The Currency Club ' offered the best rates for £500. Ordered at 3pm Thursday and received them by 10.30 Friday!! I received the Euro's in the denominations I requested too. From ordering to despatch and delivery I was informed at every step. Excellent, 1st rate, speedy service. I will not hesitate to use them again or recomend TCC, thank you ***** It was so easy and quick to do, there is nothing I would criticise about this… Read Full Review

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★★★★★

“really goo”

Written on: 19/08/2016 by elleneliz (1 review written)

Currency Club is the easiest way to get your foreign money. It is straight forward to use and very quick and always arrives on the date you want it. Also to return any money that you do not use is easy and painless with no hassle at all. I have used it now for years and have never had one small problem. Thanks… Read Full Review

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★★★★★

“Great service”

Written on: 19/08/2016 by Lynch131 (1 review written)

Very easy to use website, immediate confirmation of order and good communication all through the process. The money was received the next day as promised. I would certainly use again and recommend to others… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/08/2016 by FrankParks (1 review written)

arrived the next day - perfect service - email to say the money was on its way - would use again… Read Full Review

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★★★★☆

“ease, value, timing”

Written on: 09/08/2016 by 340Power (1 review written)

Very easy to use, very good rate compared to others, received within two days. Used it for the first time and can recommend… Read Full Review

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★★☆☆☆

“Buy currency NO”

Written on: 07/08/2016 by MauricioSpencer1986 (1 review written)

I ordered 40,000 Japanese yen. And they delivered 4 notes of 10,000 each!! How am I supposed to give fhis for taxi or a cup of tea - 10,000yen to change?? Do they think a taxi driver will be happy to give me change for 10000 yen? Do they NOT have sense or give different demonation? Or have NO BRAINS,! The company should employ SENSIBLE people with brain!! And not idiots I tried to ring them to complain, but no one answered the phone. Rubbish service… Read Full Review

Thecurrencyclub's Comment

Written on: 08/08/2016

Dear MauricioSpencer1986,

Thank you for leaving a review.

We sincerely apologise that the denomination of notes you received were not to your liking. We try our very best to match every members denominations preferences however we cannot guarantee it, especially with exotic currencies as this is dependent on our suppliers and what can be sourced.

Should you live close to London we can try to source some smaller notes for you and you can swap them at our affiliated bureau in central London before you travel if that suits?

Please note that since we are an online business, our telephone lines are only open from Monday to Friday between 10am- 6pm and you can however contact us via email at any time and we shall respond during office hours.

Kind regards

TCC

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★★★★★

“Simply The Best”

Written on: 05/08/2016 by Bigdaveyg (1 review written)

very easy to use great rates great service why go anywhere else. Found this company on the web a while ago and will now be using every time we travel… Read Full Review

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★★★★★

“What service”

Written on: 30/07/2016 by Gage108 (1 review written)

Simple to use , ordered it at 1pm arrived at 9 am the next day , plus a great competitive rate… Read Full Review

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★★★★★

“Happy customer ”

Written on: 30/07/2016 by AnikaVogel241 (1 review written)

3rd time an a very good service each time,an at the best rate available.thankyou… Read Full Review

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★★★★★

“Brilliant service”

Written on: 28/07/2016 by SkylerFord75 (1 review written)

As usual very fast and efficient service , with very competitive rate ease of ordering and delivery as specified. would highly recommend the currency club… Read Full Review

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★★★★★

“Currency Club”

Written on: 27/07/2016

This is the first time I have used Currency Club for procuring holiday money and I wasn't disappointed. Out of several banks offering online currency CC came up with the best exchange rate and the ordering process couldn’t have been easier. Delivery was next day before 1pm as stated. I will definitely be using Currency Club again… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/07/2016 by steve7170 (1 review written)

Bought some Icelandic Kroner from them recently, great exchange rate and super quick delivery to my home address. Only spent half of it. They bought the remainder back from me, again good exchange rate and super quick service. Very impressive … Read Full Review

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★★★★★

“Brilliant and easy! ”

Written on: 26/07/2016 by Damon1958 (1 review written)

An efficient, easy, fast and straight forward way to order foreign currency at very competitive rates. I ordered at 11am on Monday and it arrived at 10:45am the following day by Royal Mail secure delivery with signature. I was kept informed of progress by email from the currency club and Royal Mail. A brilliant service once again. Thank you… Read Full Review

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★☆☆☆☆

“Bureaucratic and unhelpful”

Written on: 22/07/2016 by Lochaline (1 review written)

I tried to use Currency Club to buy some Danish Krone for a short break in Copenhagen but after an unreasonably long set of questions they declined to sell me currency because they could not verify my address. I have lived at my present address for over 8 years and am a registered elector - indeed I am a local Community Councillor. When I contacted them by email to try to resolve the matter they were bureaucratic and unhelpful… Read Full Review

Thecurrencyclub's Response to Lochaline's Review

Written on: 25/07/2016

Hi,

Thank you for your feedback and we are sorry that you were unhappy with our service.

We use a third party company to authenticate everyone who wishes to use our service and unfortunately they were unable to authenticate you at the from the details you provided during registration. Our system receives an automated response from them however, we may still manually approve accounts as long as we have the additional documentation we requested from you to satisy our Compliance.

Should you wish to for us to open your account we can arrange for a member of our team to contact you with what documents we require. You may then place your order online without any delay.

Kind regards

TCC

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