The Currency Club Reviews - www.thecurrencyclub.co.uk

★★★★★
4.9 / 5
98% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great rate, fast delivery, superb”

Written on: 28/03/2015 by King480 (1 review written)

First time using the currency club, thought I'd give it a go after looking at travel supermarket options and the rates people were quoting for Egyptian pounds. It was definitely the best rate I could find when you also consider that it was free postage! Ordered before lunch on the Wednesday and arrived just after lunch on Thursday - superb service. I asked for small denominations and received the equivalent of UK£20 notes but even in Egypt it's hard to get hold of small denominations (or… Read Full Review

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★★★★★

“Very quick and efficient service”

Written on: 27/03/2015 by fredsweetfa (1 review written)

Ordered currency before midday for next day delivery. Sure enough, next day Royal Mail delivered my currency in a 'signed for' envelope. What could be easier? What's more TCC had the best US$ buying rates online or otherwise. Excellent… Read Full Review

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★★★★★

“Very Pleased With The Service”

Written on: 26/03/2015 by Robadobdob (1 review written)

Did the transaction online, good rate and communication excellent. I will use again… Read Full Review

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★★★★☆

“A new customer experience”

Written on: 25/03/2015 by Richardhwalker (1 review written)

I was recommended TCC by a friend and being as we are going on a world tour I thought I would try them. The website is easy to use, I used the bank transfer facility, and the exchange rates were amongst the best around. I had confirmation from TCC that my currency would arrive on Tuesday 24th March. I arranged to be around all day and by 4.30pm nothing had arrived so I rang TCC. They were very apologetic and blamed Royal Mail and said I would get it on the 25th. The currency duly arrived on… Read Full Review

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★☆☆☆☆

“Late and Wrong”

Written on: 25/03/2015 by Nerakboo (1 review written)

Currency delivered a day late due to "technical issue" and when it arrived my request for small denomination notes was met with $100 bills. This makes the currency unusable where I am going in SE Asia and I will have to order the money again elsewhere… Read Full Review

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★★★★★

“Just super no hassle and do what they say.”

Written on: 23/03/2015 by Cheyenne339 (1 review written)

I was put intouch with The Currency club via a friend. after being a member i orderd my money and ask for iy to come on friday and yes it did, to be shocked that there is still company's that still do as they say. No hassel just straight foward great, i will always use the currency club in the future, not the banks or any high streey money change. Just sit at home and it arrives what more do you want,FIRST CLASS SERVICE. … Read Full Review

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★★★★★

“EXCELLENT”

Written on: 22/03/2015 by Megani251 (1 review written)

MOST EFFICIENT AND RELIABLE SERVICE AT THE MOST COMPETITIVE EXCHANGE RATES. I HAVE ALREADY RECOMMENDED "THE CURRENCY CLUB" TO OTHER FRIENDS WHO ARE HAPPY TO MAKE FUTURE BUSINESS WITH YOUR SITE. DELIVERY SPOT ON! NO HASSLE NO WORRIES AT ALL. INTERNET SITE EASY TO FOLLOW, NO TIME OUT AT ALL. ONE CAN TAKE AS LONG AS NECESSARY, A GREAT RELIEF! … Read Full Review

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★★★★★

“Purchase of dollars ”

Written on: 22/03/2015

Good exchange rate. Fast delivery service. Best sterling/dollar rate I could find on the day I ordered. Received the currency within 24 hours. Delivered by the Royal Mail, guaranteed by 1pm and signed for service. Excellent service. I recommend and would use again… Read Full Review

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★★★★★

“Will definitely order from again”

Written on: 21/03/2015 by ngBaxter70 (1 review written)

I have seen the Currency Club on websites but was a bit dubious to use as I had not ordered from this firm previously. I looked at the best rates and they were without doubt offering the best rates. It was hassle free with the money arriving on the day I requested. What I liked was the communication eg. Royal Mail and the Currency Club both confirmed my money was on its way and it arrived exactly on time. Will definitely use again… Read Full Review

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★★★★☆

“IMPRESSED”

Written on: 21/03/2015 by xvHopkins341 (1 review written)

I was very impressed with the services provided by TCC. Once my order was accepted I received confirmation that my order was despatched.I received the delivery of order next day in time.Prices were better than other currency dealers… Read Full Review

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★★★★★

“Great Rates Great Service”

Written on: 21/03/2015

Excellent rates for Euros ordered on line arrived next morning. Would highly recommend… Read Full Review

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★★★★★

“Wish I knew before”

Written on: 20/03/2015 by Monkeypark (1 review written)

Very professional service I wish I knew before such an efficient service. thank you I would not hesitate to recommend all my friends… Read Full Review

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★★★★★

“Excellent, fast service”

Written on: 20/03/2015

I found the website easy to use. Ordered currency just before noon and it arrived within 24 hours. Very pleased with the denominations of notes received. Received email and text from Royal mail re delivery. And to top it all, a very good exchange rate. I will definitely use again… Read Full Review

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★★★★★

“excellent first class service”

Written on: 19/03/2015 by foWilkinson1994 (1 review written)

ordered and delivered exactly as as specified.will use The Currency Club every time HIGHLY RECOMMENDED Fast, Efficient and excellent value. Best rates a;ways… Read Full Review

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★★★★★

“Silky Smooth”

Written on: 19/03/2015 by rogmormar (1 review written)

Absolutely no problem from the time of ordering to the time of delivery. Will be my GoTo site for travel money for all future transactions… Read Full Review

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★★★★★

“speedy and reliable”

Written on: 19/03/2015 by mochyn88 (1 review written)

Found site on line and a little apprehensive as have always used Post Office before but I found a better rate, no queues. Money arrived as promised in nice denominations.All in all a very good experience and will definetly use again… Read Full Review

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★★★★★

“Euros for hoilday.”

Written on: 19/03/2015 by AnnBowman143 (1 review written)

Did exactly what they said they would. Very satisfied and will use a gain… Read Full Review

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★★★☆☆

“Disappointing Customer Support; site issues”

Written on: 18/03/2015 by 240Dowling (1 review written)

Previously used TCC with no problems; having moved recently and forgotten to update my address, my order was sent to my old address. I contacted their Support team and the person I spoke to traced what had happened, BUT stumbled to tell me how I could access my account and update my details, incorrectly informing me at first that I had to email them. Eventually she conceded that I could update online and talked me through where to find the page I needed. To be fair, she also asked Royal Mail if… Read Full Review

Thecurrencyclubtcc's Comment

Written on: 19/03/2015

Thank you for leaving your feedback.

To confirm, it is the customer's responsibility when placing the order to ensure that all the details of the currency order is correct including where the currency is being delivered to.

The final page (before you submit your order) clearly displays in individual boxes the Currency Order and the Delivery Address and Delivery Date. Should you have not seen the details here, you have the opportunity of reviewing the email order confirmation that is sent immediately to you after you have successfully placed an order online, The email confirms once again, your Currency Order and the address details of where we are delivering your currency and on what date.

Kindly inform us via email if your address details have still not been updated so we can ensure this does not happen again. We have not had a situation like the above before.

Kind regards

TCC

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★★★★★

“excellent service”

Written on: 18/03/2015 by Yahir89 (1 review written)

Excellent speedy service. Good rates. Arrived as promised… Read Full Review

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★★★★★

“Excellent service!”

Written on: 18/03/2015 by Prestond473 (1 review written)

Was dubious of using an online service for having money delivered but was very surprised. Ordered in morning on a Tuesday and money was at our house by 1pm the next day. Complete communication from Royal Mail/Currency club throughout delivery as well. Definitely using again. Also the best rate I've come across!… Read Full Review

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