Oriental Pearl - Bluewater Bridesmaid Dresses Reviews

★★★☆☆
3.5 / 5
66% of users recommend this
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Latest Reviews

★★★★★

“highly reccomnded ”

Written on: 07/09/2014 by CarolynHampton (1 review written)

I visited the store just to have a quick look at bridal and bridesmaids dresses. I had tried dresses on in various bridal shops and had felt pressured with purchasing dresses I actually was not 100% about. Hassle free I was able to try dresses on and had great feedback and one to one service, the staff were extremely friendly and accommodating. the dress i tried on ended up becoming the dress for my big day. I will be visiting the store with all 10 of my maids as the dresses jewellery are just… Read Full Review

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★★★★★

“GREAT SERVICE , HIGHLY RECOMMEND”

Written on: 04/09/2014 by s.sholdendrf25 (1 review written)

I had four weeks to my wedding and need to purchase 1 bridal dress and 2 bridesmaid dresses. i organised a day of bridal shopping and booked to try on in 2 bridal stores , one in Bexley and the other in Dartford. On entering evrything was two small, the sales consultants were rude cold and unfriendly and made the whole experience unconfortable and told me i would not be able to find a dress of my choice to order in such a short space of time. Dispointed and disheartend we decided to go to… Read Full Review

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★☆☆☆☆

“DO NOT TRUST THIS COMPANY”

Written on: 17/08/2014 by McLeanvm229 (1 review written)

We needed two bridesmaids dresses in quite a hurry, but the lady in the shop assured us that 4 weeks was plenty of time because if we paid for express delivery they would be here in two weeks. We ordered two dresses on the 16th July and paid for the dresses and express delivery . Two weeks came and we didn't here anything so I went back into the shop on the 30th July to be told they wasn't in and was probably stuck in customs and that she would chase it up. I explained that i needed the dresses… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 02/08/2014 by Jester10uk (1 review written)

DO NOT BUY FROM THIS SHOP!!!! Service was great until I placed my order and they had half my money, I ordered 2 bridesmaid dresses, and for some strange reason 5 turned up and not 1 of them fitted correctly, 3 of the dresses were of very poor quality, most of the staff are friendly and helpful, but one left one if my bridesmaids on the podium in her dress in tears IN FULL VIEW OF THE ENTIRE SHOP, she had told her in not so many words that she was FAT and needed to wear something to pull her in… Read Full Review

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★★★★★

“Fantastic Service would highly recommend”

Written on: 31/07/2014 by paige5697 (1 review written)

The service of the staff was absolutely fantastic. We went into Oriental Pearl to get a wedding dress and 3 bridesmaid dresses. When we went for our second fittings they done everything that they can in order to make the the dresses perfect for the day! The tailor was absolutely fantastic because she made sure that all of our dresses were perfect and made us all happy before we left the store. I would definitely recommend the store and the tailor to friends and family because it was such great… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 21/07/2014 by purplekicker69 (1 review written)

My daughter is due to get married in 4 weeks and after walking round Lakeside and not finding nothing we ended up at the Oriental Pearl. The staff were amazing and they allowed her to try in nearly every dress, she eventually found a beautiful dress. Brilliant staff brilliant service… Read Full Review

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★★★★★

“AMAZING, ENTHUSIASTIC AND PUNCTUAL”

Written on: 14/06/2014 by cxCruz404 (1 review written)

One worker was a confident communicator,she had high standards of presentation and especially helped out. I have my prom coming up,and because of this reliable and kind woman she helped me find my dress. IT'S AMAZING!!!! It's blue with sparkles :) I loved the fact that she was picking me out dresses with different styles and colours, spending at least 2 hours on me. She always treated me with enthusiasm and manners. Honestly, because of this lady I have officially found my dress(so… Read Full Review

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★★★★☆

“Great experience ”

Written on: 06/06/2014 by Scottan322 (1 review written)

I visited Oriental Pearl to look for a prom dress, as I entered, there was a range of dresses for me to try on. I was overwhelmed with the beauty and cleanliness of the store. While browsing I was kindly greeted by a member of staff and was treated like a princess. As I tried on the dress I was made to feel comfortable and relaxed. The member of staff kindly assisted me, by doing up my dress and gave me plenty of compliments on how I looked. I trusted every word that she spoke and believed that… Read Full Review

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★☆☆☆☆

“absolute rubbish”

Written on: 03/06/2014 by Stephchapman240814 (1 review written)

I would never recommend them to anyone all the dress sizes we're wrong they even got a dress completely wrong! The hems of the dresses didn't match up and we have has to pay hundreds to get them put right!! IF YOU WANT TO GET YOUR DRESSES AND BE STRESS FREE THIS IS NOT THE PLACE TO GO!!!!!… Read Full Review

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★☆☆☆☆

“Absolute terrible service !!!! ”

Written on: 03/06/2014 by Eva53 (1 review written)

Shocking service so bad didn't give me a bag wanted me to drag it round blue water . So upset so much for princess experience never ever again !… Read Full Review

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★☆☆☆☆

“collecting wedding dress”

Written on: 01/06/2014 by BRIDEDRESSES (1 review written)

I WAS ASKED BY MY FUTURE DAUGHTER IN LAW IF I WOULD LIKE TO GO WITH HER TO COLLECT HER WEDDING DRESS..AS YOU CAN IMAGINE I WAS VERY EXCITED ON GOING ...WHEN WE GOT THERE AND TRIED THE DRESS ON WHICH WAS I MUST SAY IS A BEAUTIFUL DRESS....WE WAS THEN TOLD THAT WAS NO BAGS AND IF THERE WAS THEY COST TEN POUNDS SO THE DRESS WOULD HAVE TO GO IN A PLASTIC BAG..WHICH LOOKED LIKE A BAG FROM THE DRY CLEANERS..WE DECIDED TO GO TO JOHN LEWIS AND BUY ONE..WHEN WE RETURNED ANOTHER YOUNG BRIDE TO BE HAD HER… Read Full Review

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★☆☆☆☆

“Shockingly rude, worst customer service ever!”

Written on: 16/05/2014 by twSheridan312 (1 review written)

I went here looking for a bridesmaid dress with a friend. As we were browsing the woman in charge took my coffee away from me without asking. She came in with me when I was trying a dress on, and informed me that I would not fit into a size 8 dress (I had just tried three size 8 dresses in Coast which fit fine, though I appreciate that formal wear is sized smaller than high street). She practically dragged me out of the changing room with the size 8 dress undone and my bra showing, and said… Read Full Review

Mooey2's Comment

Written on: 24/05/2014

Totally agree with above comment. We went in to look for two special occasions and my Wife knew what she liked and what style suited her....as my Wife was browsing thru her chosen style, the woman in charge grabbed her arm and took her to another section! She then told my wife she KNEW what would suit her and that she was at least a size 16-18 (my wife is a size 10, as all her wardrobe states! ) This 'lady' then put an awful dress on my Wife and had to pull it all in to get the correct fit...um, why not just get size my Wife is? Quite a traumatising session and we will NEVER venture back there again.

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★☆☆☆☆

“Starts off well and then slips .....”

Written on: 08/05/2014

I was impressed when I ordered my bridal and bridesmaids dresses, service was great. However, thank goodness I asked for the dresses to come in earlier than the quoted 4 weeks before the wedding. The person who took the measurements was clearly having a bad day. My dress is far too big and the bridesmaids dresses all too small. The shop tried to blame the girls for over eating which astounded me. Trying to replace one dress and hoping they will honour the swop otherwise I don't know what we… Read Full Review

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★☆☆☆☆

“Wrong measurements taken bad service ”

Written on: 26/04/2014 by Darien71 (1 review written)

So I ordered my dress 9th feb measurements taken in the shop was told I was a 10/12 but I wear an 8 sometimes a 6 but put it down to bridal dresses being cut differently I had trust in them they had measured me I opted for the 10 told her I would squeeze into it so last week my nan suddenly passed away I paid for the dress to be shipped ASAP I wanted a photo of me in it to put in with her I got to the shop put the dress on it was huge checked yes a 10 it was I left the shop a little… Read Full Review

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★★★★☆

“Fantastic Customer Service!”

Written on: 19/04/2014 by TiaHolmes (1 review written)

After having read conflicting reviews on this shop, I was very apprehensive about going along. I went today, with my bridesmaids, sister in law and mum to seek out some bridesmaid dresses. First and foremost, the assistant was incredibly attentive to what we were looking for and bent over backwards to help us. We found 2 stunning dresses eventually and we were then shown all the array of swatches so that we could match to our colour scheme. The only reason that Oriental Pearl hasn't yet… Read Full Review

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★★★★☆

“Made dress shopping a breeze!!”

Written on: 12/04/2014 by ohMacPherson442 (1 review written)

We first went into Oriental Pearl to just have a look at what type of dresses they had on offer, however after about 5 minutes I found a dress that I just couldn't leave without trying on! The staff were extremely helpful and kind and helped out with any queries I had. My experience was made even better when the staff mentioned that i could have the dress tailored to fit me perfectly and i agreed most likely expecting it to take a few days but found it could be done within 2 hours! This was an… Read Full Review

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★★★★★

“Super!!! It's a must.....”

Written on: 11/04/2014 by ItzelHarrington134 (1 review written)

super fab service couldn't do more to help and had everything you needed. this shop is a must if you want a quality dress at a very reasonable price. They can't do enough to help and both the owner and tailor are top class. The tailor works magic and makes your dress perfect to your needs!!! Thanks for making my dress special..... :))… Read Full Review

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★★★★★

“We had a professional approach and great service , we...”

Written on: 06/04/2014 by Yusufi227 (1 review written)

We had a professional approach and great service , we recommend her to every one .thanks… Read Full Review

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★☆☆☆☆

“How Rude”

Written on: 23/02/2014 by CharlotteSings (1 review written)

Visiting My brother in London and as he treat he took me to Bluewater, bought three dresses in Oriental Pearl last year see my blog Charlottehoafherblog.com performance dresses. The staff were so rude today! Big mistake I won't be going back I've got used to good service in a Glasgow… Read Full Review

Gillianhow1's Response to CharlotteSings's Review

Written on: 23/02/2014

Good manners cost nothing but bad manners have cost them a customer.

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★★★★★

“Brilliant Service”

Written on: 03/02/2014 by amy1005 (1 review written)

I popped into Oriental Pearl yesterday as have just got engaged and wanted to have a look at the wedding dresses. I was seen by an advisor who then helped me choose a couple of dresses to try on. She was fantastic, she spent time advising and helping with all aspects of it. She was able to pick accessories that went perfectly with the dresses and made me feel like a princess! I will be booking to come back to see her with my mum and sister with me as well next time and I will be making sure… Read Full Review

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