Oriental Pearl - Bluewater Bridesmaid Dresses Reviews

★★★★☆
3.5 / 5
67% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Excellent service”

Written on: 23/02/2015 by foMcDowell269 (1 review written)

Friend of ,mine recommended the shop as she bought 3 dresses from there, her own wedding dress, 3 bridesmaid ones and also evening dress. I went Oriental Pearl back in January as I am looking for my dream wedding dress. The moment I walked into the shop I felt very welcomed as the staff were smiling and welcoming. The lady that took care of me was very professional, she showed me different dresses and made good suggestions and at the end I have made my decision on my dreamed dress- it was… Read Full Review

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★★★★★

“Faultless Service from start to finish!”

Written on: 17/02/2015 by emmamc73 (1 review written)

I have just collected my bridesmaid dresses from the shop today and feel compelled to give these ladies the excellent review that they truly deserve. Their service has been professional, attentive and first class from the minute I ordered the dresses months ago. I had ordered two dresses is my colour scheme which I had only visualised in my head so I was nervous while waiting for them to bring the finished products out to us today. When I saw the dresses in reality, they were so stunning, it… Read Full Review

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★☆☆☆☆

“Ripped dress - contact Trading Standards”

Written on: 12/02/2015 by Soniay90 (1 review written)

An expensive (overpriced imo) dress was purchased from the store (not ordered in), and the lace was found to be completely ripped and ruined when brought home. When returned, we were told no refunds and forced to take an unwanted Credit Note. They do not know, or refuse to acknowledge, their legal obligations under the Sale of Goods Act, and refuse to comminicate. If you find yourself in the same position, I'd recommend contacting the Citizens Advice Bureau, who pass the details on to Trading… Read Full Review

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★☆☆☆☆

“TERRIBLE! Late, poor quality and awful service. ”

Written on: 21/01/2015

Dress arrived too late for the event despite being assured it would be there in plenty of time and it was of really poor quality (stitching ect). Despite being measured in the store for sizing, when it eventually did arrive late it was also far too small. Definitely would not recommend this shop to anyone… Read Full Review

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★★★★★

“Amazing dresses and service”

Written on: 24/11/2014 by CaydenPollock284 (1 review written)

The shop have great selection of dresses and I bought mine recently. The service was excellent, staff were happy to help with anything. I will be back definitely and I will recommend the shop to all my friends… Read Full Review

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★★★★★

“Elegant dresses”

Written on: 15/10/2014 by 236Blackwell (1 review written)

The dresses are elegant and the service is good… Read Full Review

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★★★★★

“Recommend their outlet in Northfleet ”

Written on: 09/10/2014 by Burgess196 (1 review written)

Couldn't find Orinental Pearl Outlet to write a review. Went to Outlet in Northfleet and had a wonderful experience. My bridal consultant was just what I needed in advising me in my wedding gown. She was the most helpful by far, more than any other shops who I had visited. I listened to her advise because she made it such an enjoyable experience. I would highly recommend visiting the outlet because you receive a one to one service. Definitely ask for her. She made my day. First class service… Read Full Review

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★★★★★

“highly reccomnded ”

Written on: 07/09/2014 by CarolynHampton (1 review written)

I visited the store just to have a quick look at bridal and bridesmaids dresses. I had tried dresses on in various bridal shops and had felt pressured with purchasing dresses I actually was not 100% about. Hassle free I was able to try dresses on and had great feedback and one to one service, the staff were extremely friendly and accommodating. the dress i tried on ended up becoming the dress for my big day. I will be visiting the store with all 10 of my maids as the dresses jewellery are just… Read Full Review

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★★★★★

“GREAT SERVICE , HIGHLY RECOMMEND”

Written on: 04/09/2014 by s.sholdendrf25 (1 review written)

I had four weeks to my wedding and need to purchase 1 bridal dress and 2 bridesmaid dresses. i organised a day of bridal shopping and booked to try on in 2 bridal stores , one in Bexley and the other in Dartford. On entering evrything was two small, the sales consultants were rude cold and unfriendly and made the whole experience unconfortable and told me i would not be able to find a dress of my choice to order in such a short space of time. Dispointed and disheartend we decided to go to… Read Full Review

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★☆☆☆☆

“DO NOT TRUST THIS COMPANY”

Written on: 17/08/2014 by McLeanvm229 (1 review written)

We needed two bridesmaids dresses in quite a hurry, but the lady in the shop assured us that 4 weeks was plenty of time because if we paid for express delivery they would be here in two weeks. We ordered two dresses on the 16th July and paid for the dresses and express delivery . Two weeks came and we didn't here anything so I went back into the shop on the 30th July to be told they wasn't in and was probably stuck in customs and that she would chase it up. I explained that i needed the dresses… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 02/08/2014 by Jester10uk (1 review written)

DO NOT BUY FROM THIS SHOP!!!! Service was great until I placed my order and they had half my money, I ordered 2 bridesmaid dresses, and for some strange reason 5 turned up and not 1 of them fitted correctly, 3 of the dresses were of very poor quality, most of the staff are friendly and helpful, but one left one if my bridesmaids on the podium in her dress in tears IN FULL VIEW OF THE ENTIRE SHOP, she had told her in not so many words that she was FAT and needed to wear something to pull her in… Read Full Review

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★★★★★

“Fantastic Service would highly recommend”

Written on: 31/07/2014 by paige5697 (1 review written)

The service of the staff was absolutely fantastic. We went into Oriental Pearl to get a wedding dress and 3 bridesmaid dresses. When we went for our second fittings they done everything that they can in order to make the the dresses perfect for the day! The tailor was absolutely fantastic because she made sure that all of our dresses were perfect and made us all happy before we left the store. I would definitely recommend the store and the tailor to friends and family because it was such great… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 21/07/2014 by purplekicker69 (1 review written)

My daughter is due to get married in 4 weeks and after walking round Lakeside and not finding nothing we ended up at the Oriental Pearl. The staff were amazing and they allowed her to try in nearly every dress, she eventually found a beautiful dress. Brilliant staff brilliant service… Read Full Review

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★★★★★

“AMAZING, ENTHUSIASTIC AND PUNCTUAL”

Written on: 14/06/2014 by cxCruz404 (1 review written)

One worker was a confident communicator,she had high standards of presentation and especially helped out. I have my prom coming up,and because of this reliable and kind woman she helped me find my dress. IT'S AMAZING!!!! It's blue with sparkles :) I loved the fact that she was picking me out dresses with different styles and colours, spending at least 2 hours on me. She always treated me with enthusiasm and manners. Honestly, because of this lady I have officially found my dress(so… Read Full Review

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★★★★☆

“Great experience ”

Written on: 06/06/2014 by Scottan322 (1 review written)

I visited Oriental Pearl to look for a prom dress, as I entered, there was a range of dresses for me to try on. I was overwhelmed with the beauty and cleanliness of the store. While browsing I was kindly greeted by a member of staff and was treated like a princess. As I tried on the dress I was made to feel comfortable and relaxed. The member of staff kindly assisted me, by doing up my dress and gave me plenty of compliments on how I looked. I trusted every word that she spoke and believed that… Read Full Review

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★☆☆☆☆

“absolute rubbish”

Written on: 03/06/2014 by Stephchapman240814 (1 review written)

I would never recommend them to anyone all the dress sizes we're wrong they even got a dress completely wrong! The hems of the dresses didn't match up and we have has to pay hundreds to get them put right!! IF YOU WANT TO GET YOUR DRESSES AND BE STRESS FREE THIS IS NOT THE PLACE TO GO!!!!!… Read Full Review

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★☆☆☆☆

“Absolute terrible service !!!! ”

Written on: 03/06/2014 by Eva53 (1 review written)

Shocking service so bad didn't give me a bag wanted me to drag it round blue water . So upset so much for princess experience never ever again !… Read Full Review

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★☆☆☆☆

“collecting wedding dress”

Written on: 01/06/2014 by BRIDEDRESSES (1 review written)

I WAS ASKED BY MY FUTURE DAUGHTER IN LAW IF I WOULD LIKE TO GO WITH HER TO COLLECT HER WEDDING DRESS..AS YOU CAN IMAGINE I WAS VERY EXCITED ON GOING ...WHEN WE GOT THERE AND TRIED THE DRESS ON WHICH WAS I MUST SAY IS A BEAUTIFUL DRESS....WE WAS THEN TOLD THAT WAS NO BAGS AND IF THERE WAS THEY COST TEN POUNDS SO THE DRESS WOULD HAVE TO GO IN A PLASTIC BAG..WHICH LOOKED LIKE A BAG FROM THE DRY CLEANERS..WE DECIDED TO GO TO JOHN LEWIS AND BUY ONE..WHEN WE RETURNED ANOTHER YOUNG BRIDE TO BE HAD HER… Read Full Review

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★☆☆☆☆

“Shockingly rude, worst customer service ever!”

Written on: 16/05/2014 by twSheridan312 (1 review written)

I went here looking for a bridesmaid dress with a friend. As we were browsing the woman in charge took my coffee away from me without asking. She came in with me when I was trying a dress on, and informed me that I would not fit into a size 8 dress (I had just tried three size 8 dresses in Coast which fit fine, though I appreciate that formal wear is sized smaller than high street). She practically dragged me out of the changing room with the size 8 dress undone and my bra showing, and said… Read Full Review

Mooey2's Comment

Written on: 24/05/2014

Totally agree with above comment. We went in to look for two special occasions and my Wife knew what she liked and what style suited her....as my Wife was browsing thru her chosen style, the woman in charge grabbed her arm and took her to another section! She then told my wife she KNEW what would suit her and that she was at least a size 16-18 (my wife is a size 10, as all her wardrobe states! ) This 'lady' then put an awful dress on my Wife and had to pull it all in to get the correct fit...um, why not just get size my Wife is? Quite a traumatising session and we will NEVER venture back there again.

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★☆☆☆☆

“Starts off well and then slips .....”

Written on: 08/05/2014

I was impressed when I ordered my bridal and bridesmaids dresses, service was great. However, thank goodness I asked for the dresses to come in earlier than the quoted 4 weeks before the wedding. The person who took the measurements was clearly having a bad day. My dress is far too big and the bridesmaids dresses all too small. The shop tried to blame the girls for over eating which astounded me. Trying to replace one dress and hoping they will honour the swop otherwise I don't know what we… Read Full Review

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