Oriental Pearl - Bluewater Bridesmaid Dresses Reviews

★★★☆☆
3.5 / 5
67% of users recommend this
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Latest Reviews

★★★★★

“Fantastic Service”

Written on: 21/07/2014 by purplekicker69 (1 review written)

My daughter is due to get married in 4 weeks and after walking round Lakeside and not finding nothing we ended up at the Oriental Pearl. The staff were amazing and they allowed her to try in nearly every dress, she eventually found a beautiful dress. Brilliant staff brilliant service… Read Full Review

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★★★★★

“AMAZING, ENTHUSIASTIC AND PUNCTUAL”

Written on: 14/06/2014 by cxCruz404 (1 review written)

One worker was a confident communicator,she had high standards of presentation and especially helped out. I have my prom coming up,and because of this reliable and kind woman she helped me find my dress. IT'S AMAZING!!!! It's blue with sparkles :) I loved the fact that she was picking me out dresses with different styles and colours, spending at least 2 hours on me. She always treated me with enthusiasm and manners. Honestly, because of this lady I have officially found my dress(so… Read Full Review

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★★★★☆

“Great experience ”

Written on: 06/06/2014 by Scottan322 (1 review written)

I visited Oriental Pearl to look for a prom dress, as I entered, there was a range of dresses for me to try on. I was overwhelmed with the beauty and cleanliness of the store. While browsing I was kindly greeted by a member of staff and was treated like a princess. As I tried on the dress I was made to feel comfortable and relaxed. The member of staff kindly assisted me, by doing up my dress and gave me plenty of compliments on how I looked. I trusted every word that she spoke and believed that… Read Full Review

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★☆☆☆☆

“absolute rubbish”

Written on: 03/06/2014 by Stephchapman240814 (1 review written)

I would never recommend them to anyone all the dress sizes we're wrong they even got a dress completely wrong! The hems of the dresses didn't match up and we have has to pay hundreds to get them put right!! IF YOU WANT TO GET YOUR DRESSES AND BE STRESS FREE THIS IS NOT THE PLACE TO GO!!!!!… Read Full Review

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★☆☆☆☆

“Absolute terrible service !!!! ”

Written on: 03/06/2014 by Eva53 (1 review written)

Shocking service so bad didn't give me a bag wanted me to drag it round blue water . So upset so much for princess experience never ever again !… Read Full Review

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★☆☆☆☆

“collecting wedding dress”

Written on: 01/06/2014 by BRIDEDRESSES (1 review written)

I WAS ASKED BY MY FUTURE DAUGHTER IN LAW IF I WOULD LIKE TO GO WITH HER TO COLLECT HER WEDDING DRESS..AS YOU CAN IMAGINE I WAS VERY EXCITED ON GOING ...WHEN WE GOT THERE AND TRIED THE DRESS ON WHICH WAS I MUST SAY IS A BEAUTIFUL DRESS....WE WAS THEN TOLD THAT WAS NO BAGS AND IF THERE WAS THEY COST TEN POUNDS SO THE DRESS WOULD HAVE TO GO IN A PLASTIC BAG..WHICH LOOKED LIKE A BAG FROM THE DRY CLEANERS..WE DECIDED TO GO TO JOHN LEWIS AND BUY ONE..WHEN WE RETURNED ANOTHER YOUNG BRIDE TO BE HAD HER… Read Full Review

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★☆☆☆☆

“Shockingly rude, worst customer service ever!”

Written on: 16/05/2014 by twSheridan312 (1 review written)

I went here looking for a bridesmaid dress with a friend. As we were browsing the woman in charge took my coffee away from me without asking. She came in with me when I was trying a dress on, and informed me that I would not fit into a size 8 dress (I had just tried three size 8 dresses in Coast which fit fine, though I appreciate that formal wear is sized smaller than high street). She practically dragged me out of the changing room with the size 8 dress undone and my bra showing, and said… Read Full Review

Mooey2's Comment

Written on: 24/05/2014

Totally agree with above comment. We went in to look for two special occasions and my Wife knew what she liked and what style suited her....as my Wife was browsing thru her chosen style, the woman in charge grabbed her arm and took her to another section! She then told my wife she KNEW what would suit her and that she was at least a size 16-18 (my wife is a size 10, as all her wardrobe states! ) This 'lady' then put an awful dress on my Wife and had to pull it all in to get the correct fit...um, why not just get size my Wife is? Quite a traumatising session and we will NEVER venture back there again.

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★☆☆☆☆

“Starts off well and then slips .....”

Written on: 08/05/2014

I was impressed when I ordered my bridal and bridesmaids dresses, service was great. However, thank goodness I asked for the dresses to come in earlier than the quoted 4 weeks before the wedding. The person who took the measurements was clearly having a bad day. My dress is far too big and the bridesmaids dresses all too small. The shop tried to blame the girls for over eating which astounded me. Trying to replace one dress and hoping they will honour the swop otherwise I don't know what we… Read Full Review

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★☆☆☆☆

“Wrong measurements taken bad service ”

Written on: 26/04/2014 by Darien71 (1 review written)

So I ordered my dress 9th feb measurements taken in the shop was told I was a 10/12 but I wear an 8 sometimes a 6 but put it down to bridal dresses being cut differently I had trust in them they had measured me I opted for the 10 told her I would squeeze into it so last week my nan suddenly passed away I paid for the dress to be shipped ASAP I wanted a photo of me in it to put in with her I got to the shop put the dress on it was huge checked yes a 10 it was I left the shop a little… Read Full Review

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★★★★☆

“Fantastic Customer Service!”

Written on: 19/04/2014 by TiaHolmes (1 review written)

After having read conflicting reviews on this shop, I was very apprehensive about going along. I went today, with my bridesmaids, sister in law and mum to seek out some bridesmaid dresses. First and foremost, the assistant was incredibly attentive to what we were looking for and bent over backwards to help us. We found 2 stunning dresses eventually and we were then shown all the array of swatches so that we could match to our colour scheme. The only reason that Oriental Pearl hasn't yet… Read Full Review

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★★★★☆

“Made dress shopping a breeze!!”

Written on: 12/04/2014 by ohMacPherson442 (1 review written)

We first went into Oriental Pearl to just have a look at what type of dresses they had on offer, however after about 5 minutes I found a dress that I just couldn't leave without trying on! The staff were extremely helpful and kind and helped out with any queries I had. My experience was made even better when the staff mentioned that i could have the dress tailored to fit me perfectly and i agreed most likely expecting it to take a few days but found it could be done within 2 hours! This was an… Read Full Review

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★★★★★

“Super!!! It's a must.....”

Written on: 11/04/2014 by ItzelHarrington134 (1 review written)

super fab service couldn't do more to help and had everything you needed. this shop is a must if you want a quality dress at a very reasonable price. They can't do enough to help and both the owner and tailor are top class. The tailor works magic and makes your dress perfect to your needs!!! Thanks for making my dress special..... :))… Read Full Review

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★★★★★

“We had a professional approach and great service , we...”

Written on: 06/04/2014 by Yusufi227 (1 review written)

We had a professional approach and great service , we recommend her to every one .thanks… Read Full Review

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★☆☆☆☆

“How Rude”

Written on: 23/02/2014 by CharlotteSings (1 review written)

Visiting My brother in London and as he treat he took me to Bluewater, bought three dresses in Oriental Pearl last year see my blog Charlottehoafherblog.com performance dresses. The staff were so rude today! Big mistake I won't be going back I've got used to good service in a Glasgow… Read Full Review

Gillianhow1's Response to CharlotteSings's Review

Written on: 23/02/2014

Good manners cost nothing but bad manners have cost them a customer.

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★★★★★

“Brilliant Service”

Written on: 03/02/2014 by amy1005 (1 review written)

I popped into Oriental Pearl yesterday as have just got engaged and wanted to have a look at the wedding dresses. I was seen by an advisor who then helped me choose a couple of dresses to try on. She was fantastic, she spent time advising and helping with all aspects of it. She was able to pick accessories that went perfectly with the dresses and made me feel like a princess! I will be booking to come back to see her with my mum and sister with me as well next time and I will be making sure… Read Full Review

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★★★★★

“love it love it”

Written on: 26/01/2014

I was looking for a wedding dress and im not a dress girl,i live in jeans and uggs :). I was not looking forward to dress shopping at all. we went into oriential pearl by chance and was served by a lovely girl who was a dream. she didn't push she let us look and helped picked up styles of dresses to try on. She made me feel so confortable and at ease. We than made a appointment for my sister who also is not a dress girl yet again than worked her magic and found her a dress we couldn't be… Read Full Review

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★★★★★

“xmas dress”

Written on: 29/11/2013

I went to Bluewater Oriental Pearl In October to browse and found just what I was looking for, christmas party dress. But as I viewed designs I asked id I could change the embellishment on the waist of the dress to another design, on a different dress, No problem at all. I paid my deposit and arranged for dress to be ready at end of November. I received my phone call to the day arranged and went in for my fitting. My dress was just perfect, amazing, exactly as I asked. Excellent quality… Read Full Review

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★☆☆☆☆

“Do not go!!!!”

Written on: 05/08/2013 by SharonStickings (1 review written)

DO NOT go there!! spent over £2,000.00 in there on 8 bridesmaids dresses, got ripped off and alterations were appalling. Cheap dresses from China but charge you Mayfair boutique prices! Rude and unhelpful and only just got 4 of my dresses back the night before my wedding!… Read Full Review

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★★★★☆

“Happy customer! ”

Written on: 29/06/2013

Must admit from reading reviews I was reluctant to take my daughter to Oriental Pearl for her prom dress, having had a quick look around before the staff seemed rude and abrupt, due to the lack of prom shops me and my daughter ended up there... I came out a totally satisfied customer! We was served by a very polite young lady Aman, from listening to the other sales assistant I was hesitant as they seemed pushy with the sale not really giving the customer a chance to breathe. Our sales assistant… Read Full Review

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★★★★★

“Mum Delighted! Daughter Delighted!”

Written on: 24/06/2013

I was a bit anxious about using Oriental Pearl expecting it to be expensive, with pushy staff trying to persuade me to buy something I didn't want. I couldn't have been more wrong. The purpose of my visit was to purchase a prom dress for my daughter. We'd already visited a number of stores trying on 'off the peg' dresses but nothing fitted properly or gave the 'wow' factor. Our delightful assistant (Sandie?) followed us around the store grabbing dresses by the armful and then took them and… Read Full Review

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