Top Rent A Car Bulgaria Reviews - www.toprentacar.bg

★★★★★
4.5 / 5
2688
94.2% of users recommend this
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  • Value For Money

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Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg
Top Rent A Car Bulgaria - www.toprentacar.bg

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Latest Reviews

★★★★★

“OK in all respects”

Written on: 23/09/2017 by Sorel.C (1 review written)

Polite and efficient service, new car, relatively good price. I"ll undoubtedly recommend this company to my friends… Read Full Review

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★★★★★

“Everything was OK”

Written on: 22/09/2017 by sm1969 (1 review written)

new car, good service, friendly stuff… Read Full Review

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Toprentacar's Response to sm1969's Review

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

The opinion of each customer is highly appreciated from us. We hope to meet you again in the future in order to improve it.

Kind Regards,
--
Top Rent A Car
Customer Service

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★★★★★

“Excellent ”

Written on: 22/09/2017 by Jaysont98 (1 review written)

Car rented in Burgas. Returned to Sofia. Excellent service. Polite staff… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

Providing high quality services at competitive prices is considered as main goal which our company strive to achieve.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“everything fine”

Written on: 22/09/2017 by DonovanO'Leary (1 review written)

No problems. Friendly staff. Good car. Only the lift back to the airport had a little delay and the driver dropped us about 200 m in front of the entrance. (We had 40 kg lugagge) … Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your kind words!

We are very proud to hear that our customers are satisfied from our service and will continue working in the same direction.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“efficient and friendly”

Written on: 20/09/2017 by Watsonax458 (1 review written)

very nice little car and no hassle to collect or return. Would most definitely use top rent a car again… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for sharing your opinion!

The main purpose which we always have had and will have is to be maximum efficient for our customers.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“A new car at low rental tariff”

Written on: 19/09/2017 by Skandra (1 review written)

Car delivery and restitution both perfectly on time, no reminder necessary even if ordered months in advance. Car documents fully correct, road taxes paid. Car in excellent technical condition. Rental rates extremely competitive. Top company highly recommendable… Read Full Review

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Toprentacar's Response to Skandra's Review

Written on: 23/09/2017

Dear Customer,

Thank you very much for your kind words!

Our team always strive to provide professional services to all our customers in order to contribute for their good vacation or business trip and to be nice memory to remember.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★☆☆

“Waiting times”

Written on: 19/09/2017 by Peacock333 (1 review written)

We waited over an hour to get the booked car, The knew that we had a small child with us since we booked a seat for it! We are disappointed that they don't seem to know us by now since we are repeat customers who book with them at least once a year and have always the same destination, which is a 2 hours drive away and we get every time asked It's not nice having to wait with your tiered child!… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

We highly appreciate the opinion of our customers. Your review will help us to improve our services for the next time when you need to hire a car in Bulgaria.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Best way of getting around Bulgaria”

Written on: 18/09/2017 by MaevePike309 (1 review written)

Although Bulgaria is known for many things I wouldn't say a solid public transport system is one of them (everyone has their strengths). The care allowed us to get a real feel of the country that went beyond just the major cities, rather camping at Sozopol beach, visiting Ivanavo rock monastery and swimming at the Tyulenovo rock formations. All of this freedom to travel wouldn't have been possible without the cheap, yet quality-focused, offering made available by TOP rent-a-car. It made my… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your kind words!

The main purpose of our company and team is the satisfaction of our customers during the time they are using our services.
For our team will be an honor to be at your service in the future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Everything was just fine.”

Written on: 18/09/2017 by Welch434 (1 review written)

2 minutes walk from the main street, nice personal..cars parking on nearby streets. Got all the directions you need,so no complains… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for sharing your experience with us!

Combining brand new vehicle at profitable prices is the main specific around which our policy is based.
The positive experience of our customers during their rental with us give us inspiration to continue working even harder.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★☆

“Overall was satisfied with the all the service bar...”

Written on: 18/09/2017 by 236Waugh (1 review written)

Overall was satisfied with the all the service bar couple minor details. Screen wash was not full and despite car being clean inside it was not very clean from outside. Not big details but would definitely make my experience better… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

We are constantly improving our services trying to satisfy the expectations of our customers and help them to have enjoyable experience with us.

Kind Regards
--
Top Rent A Car
Customer Service

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★★☆☆☆

“Absurd behaviour by delivery driver”

Written on: 17/09/2017 by NigelMiddlemiss (1 review written)

The vehicle had large stickers on the sides saying "TopRentACar". This form of very prominent rental company identification can in some markets encourage theft attempts on the car's contents. Criminals assume substantial money and valuables may be kept in vehicles by holidaymaking car renters. When I pointed this out as I took receipt of the car, the delivery driver said "You are insulting my country by suggesting there may be such crimes here. I have the right to stop the contract now"… Read Full Review

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Toprentacar's Response to NigelMiddlemiss's Review

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

The opinion of our customers is highly appreciated and we would like to inform you that such behaviour is not our work style.Bear in mind that for customer's convenience upon advance request we can remove all stickers from the reserved car.
Please provide us by mail with more details about your rent /reservation number, location, dates and etc./ in order to check this case further.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Painless Experience”

Written on: 17/09/2017 by GrahamStark (1 review written)

Great service from start to finish , shuttle bus picked us up at Terminal 1 at 2am as requested and we had completed all the formalities and were on the the road within 20 minutes. It was equally efficient on return of the car. I would say that the budget fiesta is both underpowered and thirsty on fuel. Next spring we will definitely upgrade to a higher powered diesel… Read Full Review

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Toprentacar's Response to GrahamStark's Review

Written on: 23/09/2017

Dear Customer,

Thank you for sharing your experience with us!

We highly respect all our customers and we always strive to make them absolutely satisfied with our services. We are very happy that we managed to meet your expectations and will be very pleased to meet you again!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★☆

“The car was according to our order except that it was...”

Written on: 17/09/2017 by CraigSmart (1 review written)

The car was according to our order except that it was gasoline and not diesel . as we asked for it… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

In our car fleet we have vehicles for which we guarantee that they are with diesel engine and for which we do not guarantee.
Our company always strive to combine professional services with reasonable prices. We are glad to have you as our customer and remain available for the next time when you need to rent a car in Bulgaria.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Simple, kind and good cars”

Written on: 17/09/2017 by Deven310 (1 review written)

Pickt up from the airport too the car was easy. Car drives good en was Bert clean. Easy paperwork… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

We will keep strive to provide the best services and to be a company at which our customers can put their trust.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★☆

“Short break in Bansko”

Written on: 16/09/2017

We spent four days in Bulgaria based in Bansko in the south and we needed to hire a car for the break. Top Rent a Car were recommended to us by a friend. They were rather late meeting us at the airport which was annoying after a long flight but apart from that, they were very good. The car was just right and easy to drive. When we arrived back at the airport, everything went very smoothly and the staff were very helpful… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

Please accept our apologies for the delay when you collect the vehicle.
Providing professional high quality car rental service to our customers is the main goal of Top Rent A Car and we will continue following this direction.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Благодря, наистина сте...”

Written on: 16/09/2017 by kgoabv.bg (1 review written)

Thank you, you are really very good at what you are doing, I wish you success and all the best. New cars, young and very kind people from the team. I am really happy with your services It was for the fourth time with you Thank you very much indeed… Read Full Review

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Toprentacar's Response to kgoabv.bg's Review

Written on: 16/09/2017

Dear Customer,

Thank you for the kind words!

We are always trying to be the best choice on the car rental market by providing brand new vehicles, good car models, competitive prices and of course flexible and professional services.

We are glad to have you as our customer and remain available for the next time when you need to rent a car in Bulgaria!

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Thx”

Written on: 16/09/2017 by 232Atkinson (1 review written)

good car, good service… Read Full Review

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Toprentacar's Comment

Written on: 16/09/2017

Dear Customer,

Thank you for your feedback!

The opinion of our customers is very valuable for us as our development is based on it.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Excellent service and transfer from/to the airport in...”

Written on: 16/09/2017 by 326Gilliam (1 review written)

Excellent service and transfer from/to the airport in Sofia for a good price… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

We will continue providing best car rental service on the market for our customers and remain available for you anytime when you need car rental services.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Helpful, professional”

Written on: 16/09/2017 by AileenWilloughby389 (1 review written)

Though it would have been handier to have the pick up desk in arrivals hall, the shuttle drive was smooth and driver friendly. Office stand helpful and professional, even with some suggestion for how to watch out for drivers on the roads… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for your feedback!

Our main purpose on which the policy of the company is based is customers satisfaction. The future development of the company contain opening of new office for customer's convenience.
We are pleased to know that you are happy with our services and will be very glad to meet you again in the future.

Kind Regards
--
Top Rent A Car
Customer Service

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★★★★★

“Awesome!”

Written on: 15/09/2017 by AnayaArnold316 (1 review written)

- Good price - Great car's choice and conditions - Fast and transparent booking - Great after-rent on-call support - From/To airport transfer… Read Full Review

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Toprentacar's Comment

Written on: 23/09/2017

Dear Customer,

Thank you for sharing your opinion!

The positive reviews will always boost our will to develop our services in order to meet the high expectations of our clients.

Kind Regards
--
Top Rent A Car
Customer Service

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