Squirrel Hosting, Sheffield, www.squirrelhosting.co.uk Reviews

★★★★★
5.0 / 5
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Latest Reviews

★★★★★

“You'd be nuts not to use this service”

Written on: 08/05/2014 by debbiewaller (1 review written)

I had all sorts of problems with my old host, squirrel managed to transfer my three sites and get them up and running in less than 24 hours. Amazing people, would highly recommend. I am fairly web savvy, competent to design and upload web content to my site, but not technically minded in what goes on in the hosting side of things. They used a minimum of jargon on their website and in communications and made the whole thing really easy… Read Full Review

Squirrelhosting's Response to debbiewaller's Review

Written on: 13/05/2014

Hi,

Thanks so much for your lovely review. We really appreciate it.
We are pleased that you are all up and running.
Let us know if we can be of any more help.

Christina
Squirrel Hosting Limited

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★★★★★

“Really nice people to deal with”

Written on: 07/04/2014 by NicholasHolmes (1 review written)

Squirrel Hosting provide UK Web hosting from the UK. Their email hosting is free. I have been dealing with Squirrel for the best part of three years and have never had a problem in all that time. They are always co-operative and helpful, and I have found them willing and able to suggest new and inventive ways to help me to achieve what I need. I have no difficulty in recommending Squirrel Hosting and if you are looking for a UK based hosting service that is big enough to meet all your… Read Full Review

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★★★★★

“Customer Service to perfection”

Written on: 18/03/2014 by Mumchops (1 review written)

Being new to hosting - I picked Squirrel Hosting based on the reviews I read regarding customer service and available resource. I haven't been disappointed - I signed up and immediately bought a hosting package and then promptly assigned it to the wrong domain. I logged a 'ticket' to customer support and within 10 minutes of asking for help, the problem had been resolved. I then realised I was completely incompetent at building any sort of site so asked if they could point me to a… Read Full Review

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★★★★★

“Great service”

Written on: 26/02/2014

Once I submitted a support ticket, the team couldnt have been more helpful. My site was transfered and set up and working within 24 hours!!… Read Full Review

Squirrelhosting's Comment

Written on: 27/02/2014

Thanks so much for taking the time to write a review. We are really pleased that you are happy with our service and are up and running. Let us know if you need anymore assistance.
Squirrel Hosting

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★★★★★

“New Domain”

Written on: 23/02/2014 by Neil-1 (1 review written)

I purchased a new domain to replace my exisiting domain and needed to get it working. After a couple of very quick emails explaining that my new domain was not working the very helpful support staff put in place the new dns records and within just a few hours i had the site up and running. I can only testify the expertise and friendy, and rsponsive staff. They respond very quickly to support tickets - in my case within 30 mins - and then explain clearly what needs to be done and when it will… Read Full Review

Squirrelhosting's Response to Neil-1's Review

Written on: 27/02/2014

Hi Neil,

Thanks very much for your review.
We really appreciate your feedback and are pleased that you are happy with our service.
Let us know if you need anymore help.

Squirrel Hosting

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★★★★★

“hosting access problems”

Written on: 02/02/2014

I had a recent problem accessing my domain which I had transferred to Squirrel following excellent service with another site. The team at Squirrel patiently worked on the problem with my broadband set up and broadband provider over a couple of days. Unfailingly quick to respond and using language I could understand they solved the problem(s)efficiently and continue to provide excellent help and guidance. I would not hesitate to recommend this company to anyone; even those who - like me - are not… Read Full Review

Squirrelhosting's Comment

Written on: 11/02/2014

Hi,

Thanks for your lovely review.

We really appreciate it and are pleased that you are happy with our service.

Thanks again.

Squirrel Hosting

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★★★★★

“Quick efficient informative service”

Written on: 29/01/2014 by OptimisedWeb (1 review written)

Squirrel Hosting have provided a fabulous service to us. I was very concerned that the only communication was through email but they have proven to me they are online 24/7 and response time is almost immediate, even late on Christmas Eve, which I was most impressed with!! The team explain every process in a simple way to understand and give me the confidence and reassurance in what ever I ask them they will resolve. The website is easy to understand and their step by step processes are great. I… Read Full Review

Squirrelhosting's Response to OptimisedWeb's Review

Written on: 11/02/2014

Hello :)

Thanks very much for your review.

We are so pleased that you are happy with our service.

Let us know if you need any more assistance.

Squirrel Hosting

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★★★★★

“Good value, good service”

Written on: 21/01/2014 by Robinbeveridge (1 review written)

Does everything I need, faster than my previous hosts. Using wordpress etc very easy, less lag than with others. When needed, support is quick and very straightforward. Very little incomprehensible tech speak, understand my problems and address them directly. No fuss, good all round hosting… Read Full Review

Squirrelhosting's Response to Robinbeveridge's Review

Written on: 11/02/2014

Hi Robin,

Thanks very much for taking the time to write a review. We appreciate your feedback and are pleased that you are happy with the service.

Contact us if you need anything else.

Squirrel Hosting

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★★★★★

“Best support I've had in all my years”

Written on: 07/01/2014 by jonty52 (1 review written)

I don't normally write reviews, but I'm so impressed I felt duty bound to share the message. The support is awesome (a much over-used word imho, but warranted here). It's not just the rapid response times (honestly WITHIN 5 mins), but the quality of the answers, providing not just the answers, but pointers to further info and help - all done with a courteous and helpful manner. Note that all the problems I have logged have been situations of my own making or lack of understanding on my… Read Full Review

Squirrelhosting's Response to jonty52's Review

Written on: 07/01/2014

Hello! Thanks so much for your review of Squirrel Hosting's services :)

We are pleased that you have had a good experience with us. Please contact us if you have any other questions.

Best Regards,

Squirrel

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★★★★★

“Brilliant Support”

Written on: 06/01/2014 by kevin.ireson (1 review written)

Once again I am writing to let you know about the brilliant service Squirrel Hosting provide. There are not many companies that I know of that provide the kind of service I received from Squirrel. I had a few technical problems my end which were totally my responsibility, but I thought on the off chance I would contact Squirrel Hosting and ask for some help - I have to say I was not let down! They couldn't help enough and this was on a Sunday afternoon!! I would recommend Squirrel Hosting as… Read Full Review

Squirrelhosting's Response to kevin.ireson's Review

Written on: 07/01/2014

Hello,

Thanks for the great review :)

We really appreciate it.
Let us know if you have any more queries - we are happy to help.

Thanks

Squirrel Hosting

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★★★★★

“Dependable sound advice”

Written on: 11/12/2013 by minaduk (1 review written)

I have been with this lovely company for several years now. Nothing major - just hobby sites. But now is the big push for our online teaching business some time in the creating and I have been in intense communication with them on various IT and non- IT topics as I am a simple, amateur 65 year old end user who is fed up with hiring 'experts' to let me down over some time now. Squirrel is great for us! The interface via the admin dashboard is easy enough for even me to understand The speed… Read Full Review

Squirrelhosting's Response to minaduk's Review

Written on: 13/12/2013

Hello,

Thank you very much for your review.
We are pleased you are happy with our service and appreciate your feedback.
We are always happy to help. If you need any further assistance, please let us know.

Squirrel Hosting

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★★★★★

“So Far - Great!”

Written on: 11/12/2013 by UTD111 (1 review written)

I have a number of domains hosted by a large hosting company in the USA. One domain in particular containing a forum and website was and is particularly popular but I was dismayed at the CPU throttling and regular server outage which occurred because of the way the company cram as many accounts as possible onto shared servers. I decided to move this domain to a UK-based host and after looking around for a while chose Squirrel on the basis of their apparent straightforward, no nonsense approach… Read Full Review

Squirrelhosting's Response to UTD111's Review

Written on: 13/12/2013

Hello :)

Thank you so much for your review. We really appreciate it.
Glad you are all up and running. Raise another ticket if you need any further assistance and we will be happy to help.

Squirrel Hosting

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★★★★★

“Surprisingly fast shared hosting”

Written on: 03/12/2013 by dlwatersuk (1 review written)

I was with a host with similar pricing when my site was just too slow to even access it was getting beyond a joke, the hosts support more or less said "deal with it". So I enquired to squirrel hosting after seeing they had an amazing deal on hosting at the time, they were so helpful and even told me that they had run sites using similar framework to mine with great performance, while they couldn't provide me with an example due to customer privacy they gave me reassurances that it would perform… Read Full Review

Squirrelhosting's Response to dlwatersuk's Review

Written on: 04/12/2013

Hello dlwatersuk,

Thank you for your review - we really appreciate it :)

We are pleased that you are happy with the performance of our shared hosting. If you need any further help, we are happy to assist promptly with your queries via support ticket.

Thanks again,

Squirrel Hosting

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★★★★★

“I actually don't have a problem with these people”

Written on: 02/12/2013 by Alix1999 (1 review written)

It's astonishing because I complain about most things, but these guys have delivered. I needed some specific services for education systems and lots of people advertised it, but when it came to the crunch they deliver obsolete versions and didn't know anything about it. Everything has been smooth with the squirrel… Read Full Review

Squirrelhosting's Response to Alix1999's Review

Written on: 04/12/2013

Hello Alix,

Thank you for your review. We are pleased that we were able to help you and that all ran smoothly. Please do not hesitate to contact us via the support system if you need any further assistance.

Squirrel Hosting

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★★★★★

“Brilliant”

Written on: 23/11/2013

Highly recommend. Host a few sites with them and whenever I had any queries I'd raise a support ticket and get a reply, whatever the day or time, within minutes. Great to see a UK based hosting business that's well priced and has fantastic support… Read Full Review

Squirrelhosting's Comment

Written on: 25/11/2013

Hi :)

Thank you very much for your review.
We really appreciate your feedback.

Drop us a ticket if you need any more help and thanks again!

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★★★★★

“Moodle site transfer”

Written on: 25/10/2013 by Alan_Chadwick (1 review written)

I'm really happy with the quality of service. I was completely out of my depth transferring my site from my previous hosts to Squirrel Hosting. However the agent at Squirrel was of enormous help and sorted everything out for me. I only had to liaise between the two companies whilst Squirrel did the rest. We did encounter some problems but my old hosting company provided the access which allowed him to grab the data himself. I'm really pleased at the professionalism and look forward to a long… Read Full Review

Squirrelhosting's Response to Alan_Chadwick's Review

Written on: 25/10/2013

Thank you for joining Squirrel Hosting and trusting us with your Moodle install. If you need any further help, please feel free to ask.

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★★★★★

“I was not sure when I set off, but this has proved a...”

Written on: 23/10/2013 by nevbradshaw (1 review written)

I have struggled for a year to recover Moodle data from a previous educational RBC host who seemed spitefully determined to deny the school access to their own data following the switch to a new provider. I have given up trying and will rebuild my moodle from scratch I needed a hosting company that would provide an easy method for a moderately competent Moodle user who has previously had all the technical side done for him. I explained the problem to T from Squirrel Hosting and received… Read Full Review

Squirrelhosting's Response to nevbradshaw's Review

Written on: 23/10/2013

Hello,

Thank you for your kind words, I'm happy we were able to provide what you were looking for.

If you need any help, please let us know.

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★★★★★

“Fantastic service with great backup and support”

Written on: 08/10/2013 by blackcotty (1 review written)

It's very rare that I write reviews but I felt compelled to write, after the fantastic support I received from Squirrel Hosting. I wanted to use a UK hosting company, one where if I had any problems I could call upon and receive support straight away. I did have a problem at my end uploading a Joomla template, after hours of frustration I decided that on the off change Squirrel might be kind enough to help and I have to say I was not let down! They uploaded the template for me and sorted out… Read Full Review

Squirrelhosting's Response to blackcotty's Review

Written on: 25/10/2013

You're welcome. If you ever need any further help, please let us know.

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★★★★★

“Awesome Support”

Written on: 03/10/2013 by restlesscookie (1 review written)

Support really went the extra mile in helping me move my website from a cheap hosting company in the USA to on eon home soil. The support I received from Squirrel Host is like night and day compared to that I got in the US. The advisor especially pushed the boat out to get everything up and running in the shortest possible time. Over the next few weeks I'll be moving all of my sites to them. Highly recommend for anyone in Europe. Ian… Read Full Review

Squirrelhosting's Response to restlesscookie's Review

Written on: 04/10/2013

Hello,

Thank you very much for your kind words. I will pass this onto our team.

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★★★★★

“FANTASTIC HOSTING THAT IS ACTUALLY FAST !!”

Written on: 23/09/2013 by ADLilley (1 review written)

I use CMS Concrete5 and have tried using it on several hosts and have had some trouble with all of them. In particular it would run very slowly which was frustrating for me and anyone looking at my website. I saw that Squirrel Hosting support using Concrete 5 on their servers so I thought they would be worth trying. I'm really glad I did. Concrete 5 runs fast was very easy to install and upgrade and is now a joy to use. I'm using Squirrels 1 Nut hosting package for this and it has all I need… Read Full Review

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