Direct Sports Ltd Reviews - www.directsportseshop.co.uk

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★★★☆☆
2.9 / 5
50% of users recommend this
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  • Value For Money

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Direct Sports Ltd www.directsportseshop.co.uk
Direct Sports Ltd www.directsportseshop.co.uk
Direct Sports Ltd www.directsportseshop.co.uk
Direct Sports Ltd www.directsportseshop.co.uk

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Latest Reviews

★☆☆☆☆

“Rubbish returns”

Written on: 17/09/2014 by Darkystar (2 reviews written)

Bought expensive tennis racket for my son - after three months it developed a fracture on the frame. Since it had not been misused and the make had a good reputation (Babolat) we thought no problems and returned under the warranty - how wrong could we have been! Apparently Babolat themselves said the racket had been thrown (which we knew was not the case)hence the damage, however the damage itself was a crack which had grown out of a stringing hole, there were also two other areas showing… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 17/09/2014 by AliGr (1 review written)

I had to return a pair of running shoes due to a problem with the sole (not the fault of direct sports). They were really helpful, keeping me informed of what was happening throughout the process. Very quick in sorting the problem out for me, if only all companies were this helpful! Many thanks and would highly recommend… Read Full Review

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★★☆☆☆

“Horrible shipping services”

Written on: 12/08/2014 by pzNunez45 (1 review written)

I love shopping from SportsDirect, but their shipping agency YODEL has always been unreliable. Its either arriving late or ending up getting returned to sports direct as they missed you during delivery. I still don't know why sportsDirect doesn't use Royal Mail for the delivery of its items. For this, i won't recommend SportsDirect to anyone… Read Full Review

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★☆☆☆☆

“AVOID THIS ROGUE TRADER AT ALL COSTS.”

Written on: 30/07/2014 by CarlySpencer (1 review written)

For all those people who have the intention of purchasing items from this awful company, shop elsewhere & save yourself a whole heap of inconvenience. This trader has lot's & lot's of bad feedback & I SHOULD have listened to it. Items being advertised are NOT actually held in stock (this is highly illegal) but here's what is actually occurring. A super low price is advertised alongside your searched for item & your hard earned cash is taken. The listing price is then hugely inflated (in my… Read Full Review

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★★★★★

“Very prompt service at very good prices”

Written on: 02/05/2014

I wanted some new dog walking boots urgently as my old ones were leaking. The price quoted for Eurotrek boots was almost half the price elsewhere so I was a bit dubious, and looked at the reviews here. Reading some of the criticisms about delayed delivery, I emailed enquiries@ to check if they had stock in my size and got a very quick positive reply. I ordered immediately and went for the 2 working day delivery option. Notification of dispatch came veru quickly That was at lunchtime yesterday… Read Full Review

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★★★★★

“1st puchase - Quick and Easy ”

Written on: 11/04/2014 by Adrianna105 (1 review written)

Made my 1st purchase from Direct Sports, item was in stock, found payment easy, notifications of my order thorough, shipment and delivery quick. price wise seemed correct. Id use them again. Cant comment on customer services if there is an issue… Read Full Review

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★☆☆☆☆

“buyers beware”

Written on: 07/02/2014

If you want to exchange or get a refund for faulty goods- good luck, DS reckon that if you've opened the package you've used the goods. Thats illegal right but once you've sent the item back they hang on to it. You've spent the money, they have your goods and they say the item has been used. A quick scrape by the returns department and oops it looks used. Just don't use them… Read Full Review

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★☆☆☆☆

“Customer service department”

Written on: 20/01/2014

The company's customer service is nothing less than inadequate and unhelpful Once they have your money look out because you will not be getting any refunds if you have to send anything back I would not recommend using this eshop if it was the last one on earth… Read Full Review

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★★★★★

“Great service - will use again”

Written on: 01/01/2014 by sandpot (1 review written)

After reading a lot of reviews on here I wanted to put my experience in! I myself have a company supplying goods over the internet, so I understand how delays can happen - usually a supplier letting you down. My experience with this company was EXCELLENT - great price - fast service and great communication - I feel some here judge too severely - you are getting a great price and delay happen sometimes - With ANY company… Read Full Review

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★★★★★

“A VERY nice surprise”

Written on: 25/11/2013 by Soosie70 (1 review written)

Didn't see any reviews before buying from this site and am pleased that I didn't because I had some issues with the ordering process and I might have been totally put off. I couldn’t access the website from my home PC/ipad or the iphone. This was then teamed with me being unable to change my delivery address online when I finally got to a computer so I had my concerns. I ended up ordering over the phone with a very nice person who was very friendly and knocked off my P&P charge as an… Read Full Review

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★★★★★

“First Class Shopping Experience”

Written on: 01/10/2013

Was really apprehensive about buying a badminton racket from this company due to the negative reviews. However, as they stocked the racket I wanted for the cheapest online price I decided to risk buying through badmintondirect.co.uk. Item delivered on time with the bonus of having a full length cover which was not in the item description. So pleased with the purchase, I ordered another racket for my daughter which promptly arrived with free next day delivery. Items securely delivered in… Read Full Review

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★★★★☆

“slow support,to confirmation,but precise! Will use...”

Written on: 22/09/2013 by 604666041 (1 review written)

All's well that ends well! Slow confirmation,veri fast delivery(onli 6 day to Bulgaria with standart delivery)excellent quality,exact model, color, size! Free from defects!I was surprised by gift backpack… Read Full Review

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★★☆☆☆

“Selling items not in stock”

Written on: 12/09/2013

Tried to buy swimming costume from them. They took my money, promised 3-5 working day delivery, then postponed this another 3-5 days. After 3 weeks I contacted them. They replied after 3 days and a further email from me. and they simply cancelled the the order. How long would I have waited until they had contacted me? When I asked them for an explanation, they blamed their supplier and gave no apology for leaving me waiting so long or not getting in touch. The only redeeming feature is that… Read Full Review

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★★★★★

“Did exactly what they promised”

Written on: 26/08/2013

I ordered goods on Thursday and they arrived exactly as promised on Friday - no hiccups and no trauma. Not many suppliers manage this so well done to Direct Sports… Read Full Review

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★★★★★

“Customer service could not be better”

Written on: 22/08/2013 by Jacquie2 (1 review written)

Some of the clothing items I ordered were out of stock, I received friendly helpful emails that were responded to very quickly. An overall very pleasant and surprisingly good experience with an on-line company. They have obviously got it right, employ good, well trained staff, and I could not have been more impressed. I would highly recommend this company… Read Full Review

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★☆☆☆☆

“DA EVITARE INVIANO FATTURA MA MERCE LA MERCE MANCA”

Written on: 10/05/2013 by MARCELLO_DIBARTOLOMEO (1 review written)

QUESTO VENDITORE HA UNA PESSIMA ASSISTENZA CLIENTI ED UNA DISORGANIZZATA LOGISTICA , MI HANNO INVIATO PRODOTTI MANCANTI ALL'INTERNO DELL'ORDINE LI HANNO COMPRESI IN FATTURA MA DA 18 PRODOTTI NE MANCAVANO 2 HO PROVATO A CONTATTARLI IN MILLE MODI MA NON C'E' VERSO DI RICEVERE RISPOSTE… Read Full Review

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★★★★☆

“Very Efficient and Well Priced”

Written on: 19/02/2013

I ordered a new sports bag. The bag was much cheaper on this website so I placed my order. I then saw some of the reviews and dreaded the worst. I didn't need to, 3 days later, my bag was delievered, well packaged and no problems from start to finish… Read Full Review

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★★★★☆

“Completely satisfied”

Written on: 16/02/2013

I bought a pair of Adidas astro shoes, which were showing as out of stock so would take an extra 5 days for delivery. I received an email from the sales department confirming my order. They also confirmed that new stock would be arriving in 3-5 days. 3 days later received another email to say my shoes had been despatched and I received them the following morning. I am completely happy with my purchase and the price was great! Cannot understand the negative feedback I have read about this… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 09/02/2013 by pjndk (1 review written)

Bought a set of Mons Royale merino baselayer. Had written a wrong delivery address which caused the packet to travel first to DK and then back to the UK company. I had been in contact with DirectSports via email and given my correct address. The packet was immediately shipped to the correct address and I had it a few days later. Communication by email was fast with very quick response. My best recommendations for DirectSports. The extra transport by Royal Mail Airsure didn't cost me… Read Full Review

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★☆☆☆☆

“Do Not Buy - They won't have it in Stock !”

Written on: 17/01/2013

This company accepts orders it can't fulfil so do not order even if it says the item is in stock. I ordered hiking boots on 7th December as a Christmas present. On 7th December the payment was processed and they sent an order confirmation. They sent an email on 12th December saying boots were out of stock. Despite assurances the stock would arrive 'in a few days', the boots still had not arrived by 10th January. They then told me it would be end of Feb before they'd be in stock. I have… Read Full Review

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